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Hedge your portfolio with this week's ideas, including Precious Metals, Commodities, Energy and Floating Rate Investments.  We also give you potential bargains in tax free income and we review Defense and Aerospace ETFs.

Today we're sitting down with 3 of our missionaries who are stationed over the US to talk about the mission field. We'll discuss how they got started, what all they've witnessed, and the status of the mission as it today. Please remember these and countless others who have left much of their previous selves behind to carry only the name of Jesus into the unknown.

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SUMMARY SHORT VERSION

Class action Defense Lawyer, known for his work on Telephone Consumer Protection Act Litigation and Compliant, Eric Troutman talks best practice for following up with leads and minding the laws in place to protect client’s rights. He delves into attending TCPA summits and adjusting to the changes the workforce is seeing in light of COVID-19

QUOTES

• Just because you are small, doesn’t mean you are immune from liability. – Eric Troutman 
• Get yourself a lawyer, make sure that you understood everything before you start making phone calls - Eric Troutman

KEY POINTS

• The impact of laws and regulations on tele-sales and (TCPS, FCC)
• Express written consent, following up with leads, and staying within TCPA & TSR requirement and restrictions
• When to worry about TSR 90 days customer contact window
• DNC, Scrub technology, and Blacklist Alliance 
• Time as a TCPA Attorney
• The Stoops Case
• What are the proper actions to take in tele-sales?

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level.  Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best. 

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ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."

His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.

Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission. 

Follow Eric Troutman

• Website: https://tcpaworld.com 
• Website: https://www.squirepattonboggs.com/en/professionals/t/troutman-eric-j 
• Podcast: https://tcpaworld.com/podcast/ 

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