designbuild

Join us on this special episode of "From The Ground Up," as host Taylor Loyal sits down with Joey Rhyne, the Chief Financial Officer (CFO) of Dow Smith Company, to commemorate his 20th anniversary with the firm. This milestone episode offers an intimate look into Joey's incredible journey, highlighting the pivotal moments that have defined his career and shaped the company's success.

In This Episode:

• Reflecting on 20 Years: Joey shares his reflections on two decades of service, growth, and the evolution of Dow Smith Company through his eyes.
• The Ups and Downs: Delve into the challenges and victories Joey has experienced, offering listeners a candid look at the realities of long-term commitment to a growing company.
• Financial Insights: As CFO, Joey provides unique insights into the financial strategies that have supported DSC's projects and how financial leadership plays a crucial role in the construction industry.
• Personal Growth: Learn about Joey's personal development over the years, his leadership philosophy, and how his role has evolved within the company.

This episode is not just a celebration of Joey Rhyne's 20th anniversary but a testament to the dedication, resilience, and leadership that have contributed to the fabric of Dow Smith Company. Through anecdotes, lessons learned, and a look into the company's financial journey, Taylor and Joey offer listeners an inspiring narrative of loyalty, professional growth, and the impact of steadfast leadership.

Celebrate this significant milestone with us and gain valuable insights from one of DSC's pivotal figures. Tune in to "From The Ground Up" for an episode filled with inspiration, history, and wisdom that transcends the construction industry.

In this special edition of "From The Ground Up," host Taylor Loyal engages in a fascinating dialogue with the visionary force behind Dow Smith Company (DSC), Dow Smith himself. As the architect of DSC's future, Dow provides an in-depth look at the Entrepreneurial Operating System (EOS) that powers the company's strategic direction and how his role as a Visionary propels the organization towards groundbreaking achievements.

Episode Highlights:

• Understanding the EOS: Dow Smith breaks down the Entrepreneurial Operating System, explaining how this comprehensive approach to business management has streamlined operations and fueled growth at DSC.
• The Role of a Visionary: Dow shares his personal journey and insights into what it means to be a Visionary within the company. He discusses the importance of foresight, creativity, and the ability to navigate the future landscape of the construction industry.
• Challenges and Triumphs: Listen to the challenges faced while implementing visionary strategies and how these obstacles were transformed into stepping stones for success.
• What's Next for DSC?: Dow reveals his exciting plans and visions for the future of Dow Smith Company, offering listeners an exclusive peek into upcoming projects and innovations on the horizon.

This episode is a must-listen for aspiring leaders, entrepreneurs, and anyone interested in the behind-the-scenes workings of a successful company driven by visionary leadership. Taylor and Dow's conversation is not just about the construction industry; it's about the art and science of building a legacy through visionary thinking and strategic action.

Join us on "From The Ground Up" for an inspiring journey into the mind of a visionary, and discover what it takes to lead a company to new heights in today's competitive landscape.

In this episode of "From The Ground Up," host Taylor Loyal invites Jason Tigg, the dedicated Construction Technician and Safety Coordinator at Dow Smith Company, to discuss a topic crucial to the heart of every construction project: safety.

Jason's role is pivotal in upholding Dow Smith Company's sterling reputation for safety. His insights offer a deep dive into the myriad of factors that contribute to maintaining a secure and healthy environment for all employees and project sites.

Episode Highlights:

• Safety as a Core Principle: Understand how Dow Smith Company embeds safety into every layer of its operations, making it more than a policy but a way of life at the company.
• Jason's Safety Strategy: Delve into the methods and practices Jason implements to ensure the highest safety standards, from routine checks to comprehensive training programs.
• Real-Life Impact: Hear firsthand accounts of how this emphasis on safety has tangibly benefited employees and projects, reinforcing Dow Smith Company's standing as a leader in the construction industry.

This conversation is not just about regulations and guidelines; it’s about cultivating a culture where safety is ingrained in every decision and action. Jason's experiences and dedication shine a light on the importance of a proactive approach to safety in construction.

Join Taylor and Jason as they explore the vital role of safety in construction, sharing valuable insights and stories that underline why Dow Smith Company places such a massive emphasis on this critical aspect of their work.

Tune in to this episode of "From The Ground Up" to learn about the measures and mindsets that make Dow Smith Company a paragon of safety in the construction industry.

In this insightful episode of "From The Ground Up," host Taylor Loyal sits down with Ryan Sanford, the dynamic Project Manager at the helm of Dow Smith Company's Service, Maintenance, and Warranty Division.

Ryan brings a unique perspective to the table, emphasizing that construction needs aren't always about grand, new facilities or extensive buildouts. He reveals how Dow Smith Company caters to a spectrum of client needs, ranging from minor renovations and repairs to constructing massive 100,000-square-foot facilities.

Key Episode Highlights:

-The SMW Division's Role: Discover how this division extends Dow Smith Company's offerings beyond large-scale projects, providing comprehensive services for smaller, yet crucial, construction needs. -Expertise and Accessibility: Ryan talks about leveraging over 30 years of company experience, a wide network of skilled subcontractors, and a commitment to affordability.

-Personal Insights: Gain a deeper understanding of Ryan's life beyond his role at Dow Smith Company, from his family life in Smyrna to his pastoral duties at Cornerstone United Methodist Church.

Ryan's journey and his division's work showcase the adaptability and breadth of Dow Smith Company’s services.

This episode is a testament to the company's ethos of meeting client needs, no matter the scale, with the same level of expertise and dedication.

Join Taylor and Ryan as they explore the lesser-seen yet equally vital aspects of the construction world and learn how Dow Smith Company stays ahead by offering a full arsenal of construction solutions.

Tune in to this episode of "From The Ground Up" for a comprehensive look at how versatility and expertise drive success in the ever-evolving world of construction.

Welcome to the latest episode of "From The Ground Up," where our new host, Taylor Loyal, brings the foundations of storytelling and construction to life. This week, we have the privilege of sitting down with a pillar of the industry, the man behind the name, Dow Smith.

In this engaging conversation, Dow unveils his personal and professional journey within the commercial construction world. From the early days of laying the groundwork to leading a company that's synonymous with excellence, Dow shares the experiences that have shaped his and the company's path.

Listeners will gain an insider's perspective on Dow Smith Company's core values, those bedrock principles that have supported towering achievements in the realm of medical, church, and retail construction projects. We delve into the stories behind their transformative work, revealing how integrity, innovation, and a commitment to community continue to be the scaffolding of their success.

But it's not just about looking back. Dow also casts an eye to the future, sharing his vision for the company's role in the evolving landscape of commercial construction. What does tomorrow hold for a firm that has built its reputation on creating landmarks that last? Find out in this not-to-be-missed episode.

Join Taylor and Dow as they lay out the blueprint of past accomplishments and unveil the exciting developments on the horizon for Dow Smith Company. This is your chance to learn from a leader who's been constructing dreams 'From The Ground Up.'

We're back and better than ever! Dive into the revived "From The Ground Up Podcast" hosted by Dow Smith Company. Guiding us on this renewed journey is Taylor Loyal – a journalist with an innate flair for storytelling, deeply passionate about capturing the essence of Dow Smith Company's unmatched achievements.

In our triumphant return, we’re honored to spotlight Michael Shirley from Family Pet Health. Michael pulls back the curtain on his dream facility's creation journey – from concept to reality. Why did he choose Dow Smith Company for such a pivotal project? Discover the intricacies of the construction process, the collaboration, and the unparalleled results that only Dow Smith can deliver.

Join us as we embark on this refreshed chapter, delving into captivating stories of dreams constructed 'from the ground up', one brick, one story, one episode at a time. Whether you're an industry enthusiast or just love a good tale of ambition and accomplishment, this is the podcast for you. Welcome back!

Break Free From Silos And Learn What’s Possible In Today’s AEC

Siloed data and information put the entire project at risk, which has led to the introduction of policies and standards like ISO 19650. To break free from these siloes, architects, engineers, construction professionals, and project owners must prioritize system integration strategies, improve document management, and deploy operations and maintenance initiatives to avoid risk of noncompliance, lost bids, and financial instability.

Join ProjectReady CEO Joe Giegerich & Head of Product Development Shaili Modi Oza as they discuss the challenge AEC firms face today and what’s possible in bringing information together across systems to deliver collaborative project information management.

What You’ll Learn About Solving Siloed Data In This Episode:

• The Challenge and Risk of Siloed Data
• What’s Pushing the Industry to Integrate
• What are leading CDE’s such as Autodesk, Procore & Microsoft doing to help their customers
• The importance of Open API’s
• What you can do today to bring your project information together

About ProjectReady

From bid to closeout, ProjectReady's modern collaborative project information management solution facilitates connection, communication, and collaboration across AEC team members, project owners, and systems in play on a project. ProjectReady's integrated data environment (IDE) facilitates governed connections between people, systems, and organizations - improving trust, reducting errors, and improving profitability.

Learn More

To learn more about ProjectReady, visit www.project-ready.com. To request a free demonstration of ProjectReady, click here.

In part two of our discussion on Design-Build (DB), Dan and David Hatem, a Partner at Donovan Hatem LLP, discuss David’s recent white paper release on addressing the inherent and unsustainable risks associated with DB infrastructure projects. Dan and David focus on the critical issues identified in the paper and recommendations made, including improving procurement, contractual practices and underwriting approaches in assessing the risk.

In part two of our discussion on Design-Build (DB), Dan and David Hatem, a Partner at Donovan Hatem LLP, discuss David’s recent white paper release on addressing the inherent and unsustainable risks associated with DB infrastructure projects. Dan and David focus on the critical issues identified in the paper and recommendations made, including improving procurement, contractual practices and underwriting approaches in assessing the risk.

Her career began at HOK, working on large-scale and highly-complex international and national planning and landscape projects.  Later moving to the private sector, Sarah, was able to apply her appreciation for historical gardens to creating highly personalized, timeless and contextual spaces.   

In 2012, she started her own practice, Boxleaf Design, a full service landscape architectural firm, focusing on high end residential and commercial work in the Bay Area. Sarah is continually seeking insight and creative rejuvenation from the Bay Area's native and diverse environment, in its purest and most rugged form. 

In this episode, Sarah talks about how her interest in landscape architecture developed, what landscape architecture school was like, and her first job experiences out of school. Sarah also shares what made her decide to start her own studio, her experience growing and managing a practice, her design process, how landscapes are always evolving and never finite, and advice for those who want to start their own businesses.

Design Build (DB) has become a real concern among professional liability insurance underwriters as we’ve seen an adverse development in claim trends – especially on infrastructure projects. In this episode, Dan and Val Onderka, VP of Underwriting for Ironshore’s Designers & Contractors Professional Liability, discuss some of the reasons behind these claim trends – including what an underwriter is looking for when assessing and selecting a given design build project. Val and Dan also discuss “progressive design build” and changes that all parties should consider in order to reduce their exposures to claims and costly disputes.

Design Build (DB) has become a real concern among professional liability insurance underwriters as we’ve seen an adverse development in claim trends – especially on infrastructure projects. In this episode, Dan and Val Onderka, VP of Underwriting for Ironshore’s Designers & Contractors Professional Liability, discuss some of the reasons behind these claim trends – including what an underwriter is looking for when assessing and selecting a given design build project. Val and Dan also discuss “progressive design build” and changes that all parties should consider in order to reduce their exposures to claims and costly disputes.

Welcome to A Well Designed Business. Today I am talking with Connie Vanderzanden, who has developed the Going Beyond Revenue Cash Handling System. This interview is not only with a professional financial coach whose superpower is money, but it’s with someone who has financially hit rock bottom herself in her previous bookkeeping business, only to rise back up and take control of her finances and her money story. Now she’s here to share how she did it and to offer additional tips, support, and hope towards our finances. 

If you want to change your emotions about money, feel empowered by it, and take full control of your financial situation in your business, this episode is where it’s at. Enjoy!

Pick it apart:

• [3:57] Connie tells us about the business she used to be in and what made her open her eyes.

  [7:40] Connie explains how she got into her financial situation and debt that caused her to change.

  [13:00] We learn the tangible obstacles that may keep us from being open to a money mindset shift. 

  [20:40] Connie tells us what steps to take if we are feeling like we want to give up on our business due to debt. 

  [27:00] Connie gives us an overview of her Going Beyond Revenue Cash Handling System.

  [40:40] Connie and LuAnn give tips on when you want to hire a team

LuAnn and Connie's Ah-Ha Moments

“A lot of the times when I am working with people with debt, it’s acknowledging their shame and guilt around it and addressing it and forming a new relationship with it.” - Connie Vanderzanden

“Debt can be used well in a business as long as we’re intentional about how we’re going to use it and how we’re going to pay it back.” - Connie Vanderzanden

“There’s empowerment in a choice once you can see the black and white and see where you are spending it, to make better choices.” - Connie Vanderzanden

“Your safe environment should begin with your financial person.” - LuAnn Nigara

More About Connie Vanderzand:

Connect with Connie Vanderzand

Website 

Instagram 

LinkedIn

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned

#464- Power Talk Friday: Peter Lang: Understanding Your Finances

#575- Lisa Gilmore: Finance Fridays! From 850k to 2.25 Million in One Year 

A Big Thank You to Today's Sponsor:

Sarah Daniele, the CEO of Mydoma Studio, is an interior designer.  When she was still a practicing designer she wanted a better way to manage her projects. She wanted clear communication with her clients and her trades. She wanted all of her invoices in one place. She wanted time tracking and she wanted to be as efficient and organized as possible— so she created Mydoma Studio.

Go to mydomastudio.com/awelldesigned business to start your trial now. Get your time and your sanity back.

Welcome to A Well-Designed Business, it’s Power Talk Friday! Today’s Power Talk Friday is sponsored by Interior Design Business Academy and specifically, Terri's The Real Deal workshop. 

More about The Real Deal:

Get PAID What You Are Worth

The industry’s premier event for serious interior designers who want to bring consistent high-profit remodeling jobs into their business

Once a year Terri offers this very special training once a year that deep dives into how to run extremely profitable remodeling jobs

This 3-day workshop is designed for IDBA clients but Terri is opening a few seats to the design community at large.

3 full days of training this May 4,5 & 6

Go to InteriorDesignBusinessAcademy.com to learn more

Connect with Terri:

Instagram

Facebook

LinkedIn

Website

More about Terri Taylor:

Terri has over 32 years in the interior design and construction business. She holds both residential and commercial general remodeling Arizona Contractors Licenses, and qualified for her NCIDQ certification in 1991. Terri is a professional member of ASID, IDS and NCIDQ.

Her Tucson-based design studio, Taylor Design Group, was a diversified design practice working in the areas of high-end residential design and remodeling, model home merchandising, hospitality and medical and professional offices. Her studio has been the recipient of ASID Arizona South Chapter Design Excellence Awards every year since 1986 and she received the ASID National Design Excellence Award in 2000.  Terri’s design work has been published in regional and national design journals, including ASID ICON and Wall St. Journal. Terri retired from her studio practice in 2015.

In 2009, Ms. Taylor created Design Biz Blueprint (now Interior Design Business Academy); an education and coaching resource that provides a unique mix of design business strategies and systems, and powerful positive mindset to help interior designers create meaningful success. She’s inspired thousands of interior design entrepreneurs through her speaking engagements, seminars, on-line education and coaching.

Terri connects with heart-centered designers to help grow their business strategy, accountability, and profitability all while undergoing a beautiful personal transformation.

What’s new with LuAnn Nigara

The Power Talk Friday Tour at High Point

LuAnn Nigara and Friends Meet and Greet at High Point 

luannuniversity.com

Inside Voice, Outside Voice Monthly Virtual Events

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned:

Episode 548

Episode 602

Episode 710

Welcome to a Well-Designed Business.

Today we’re talking with Laura Martin Bovard, founder of LMD Interiors and Divine Hustler. After realizing how easily triggered she would get from certain employee types or certain things that happen in business, Laura decided to train herself to work from soul, rather than ego, which is commonly how we approach things. 

I think that this episode is very relatable and after listening, you will be inspired to learn how to work more from soul too! You will hear how Laura’s life has become more light, her business more successful, and how she was able to surround herself with like-minded, positive people. Laura really is a light herself and listening to her will give you hope for any challenges you may have.

Pick it apart:

• [:55 part 1] Laura picks apart what she means by running your business from your soul, rather than your ego.

  [12:55 part 1] The turning point for Laura that wasn’t necessarily just one moment. 

  [4:15 part 2] Laura shares what she did to get into alignment with her soul.

  [10:13 part 2] Things Laura has done to create a happy environment in her design firm. 

  [15:35 part 2] Laura tells us about her side hustle, Divine Hustler.

LuAnn and Laura Martin Bovard’s Ah-Ha moments:

“When we love ourselves deeply, we give great service and great creativity to our clients.” - Laura Martin Bovard

“When you find that project or client that you identify with and that feels good in every way, you start to attract more of that to you.” - LuAnn Nigara 

“We find who and what aligns with us and we know that when we feel lighter.” - Laura Martin Bovard

More about Laura Martin Bovard:

My name is Laura Martin Bovard and I am the principal of LMB Interiors. Through my two-decades strong interior design practice, I’ve been privileged to hold space for my clients at times of transformation. Over the years I’ve witnessed the magic that happens when people realize that having a beautiful home is more than creating something visually pleasing; it’s about building a home for your people: family, friends, community; while also creating a vision for and manifesting a personalized space that nourishes your soul’s growth. I am wild about transformation. I create beauty wherever I go. I cannot not do this. My greatest joy is when I create an environment that is even better than what the client had imagined for themselves. I design in every style: Modern, Contemporary, Traditional, Spanish, Mediterranean, Craftsman, and more. I bring a warm, classic, and timeless approach to the aesthetic style that matches your heart, your community, and your space. I love to be of service, giving to others through my work and via philanthropy. When I am not designing homes and restaurants, I enjoy engaging in energy-rich life experiences, including cooking and entertaining and practicing the art of self-care with focused intention. I started LMB Interiors in 2002 when I was pregnant with my first child. The one-woman firm that began in my dining room has grown to include a team of top interior designers, all of whom are talented, dynamic, soulful, and share my values of authenticity, warmth, and a livable approach to interior design. As a group, we complement one another’s contributions to the whole with a deep appreciation for our individuality while inspiring each other to thrive in a culture of collaboration and graciousness. We conceive beautiful environments where love, family, and community flourish. At LMB Interiors, we prioritize sustainable design. For us, that means working with local artisans and contractors, as well as using eco-friendly, earth-conscious materials and practices. As the company has expanded, so has my office space. Today, we are based in the elegant, urban-chic, and historic White Building in downtown Oakland.

Connect with Laura Martin Bovard

LMB Interiors Website 

LMB Interiors Instagram 

LMB Interiors Facebook 

LMB Interiors Pinterest 

Divine Hustler Website

Divine Hustler Instagram

Divine Hustler Facebook

What’s new with LuAnn Nigara

luannuniversity.com

Inside Voice, Outside Voice Monthly Virtual Events

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

A Big THANK YOU to Today’s Podcast Sponsor:

The way you handle your systems and processes makes all the difference in your business success. Time tracking, communication, product approvals—you don’t have time to get bogged down in dealing with looking back and checking over these aspects of your business. When you automate with Mydoma, you increase your productivity and get to focus on the parts of your business you need to be focusing on—like sales. You can get started today and save 20% off your first three months at mydomastudio.com/awelldesignedbusiness

Today with Vita Vygovska

Welcome to A Well-Designed Business! Today is Window Treatment Friday, and we are debuting part 2 of our Pricing Window Treatment Series. Vita is back with some great tools that she has learned to use when pricing a window treatment to a consumer. 

Vita and I understand the challenges with pricing, that it isn’t cutthroat and that there are so many variables that go into a window treatment. Tune in to learn the general pricing guidelines for a designer, and also how you can uplevel your conversations with your client by knowing how to ballpark the price within minutes of the consultation.

Pick It Apart: 

• [5:59] Vita and LuAnn reflect on why you as a designer need to understand the numbers behind the formulas.
• [11:30] Vita breaks down what markup is and how to calculate yours. 
• [17:36] Vita shares insight on the multiplier—an often misunderstood part of the equation.
• [27:50] Vita walks us through margins and the formula behind them. 
• [38:40] LuAnn highlights how you and the window treatment professional can both come away with profit.
•  

Ah-Ha Moments with LuAnn Nigara and Vita Vygovska:

“When someone in your world understands that what you sell a product affects the financial health and viability of your business, that's what creates a sustainable business.” - LuAnn Nigara

“The highest chance of you getting an order is if you can ball park the customer’s investment together on that first visit.” - Vita Vygovska 

“You are accustomed as the designer and have the ability to know the numbers for what is “good, better, and best” and accurately come up with investment ranges on the discovery call before running in circles.” -LuAnn Nigara  

When you show a pictorial presentation to a client of different budgets, it’s no longer just about the money. It’s about what they like, what the room will look like and how they will feel in that room.” - Vita Vygovska

More About Vita Vygovska

Vita is the CEO and founder of Vitalia Inc., a nationally recognized authority on quality window treatments and soft furnishings, located in the Metro Philadelphia area of Pennsylvania. Vitalia Inc. is your workroom and your partner for custom window treatments. Their mission is to provide value to their clients and improve their lives.

Vita would love to talk to you. Share your feedback, questions, problems, and challenges with her, and also your wins. You can email her at vita@vitaliainc.com

Connect with Vita Vygovska:

Website

Instagram 

Facebook 

Pinterest

YouTube

LinkedIn

What’s new with LuAnn Nigara

The Power Talk Friday Tour at High Point

LuAnn Nigara and Friends Meet and Greet at High Point 

luannuniversity.com

Inside Voice, Outside Voice Monthly Virtual Events

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

A BIG Thank You to Today's Sponsor:

Kravet. Have you heard? The majority of Kravet Inc. product is in stock and ready to ship within days. Order your favorite patterns from Kravet’s exclusive in stock collections like Barbara Barry’s Midsummer to CuratedKravet's exclusive decorative accessories. Keep your design projects on track with Kravet Inc. and order memos today at www.kravet.com.

Other Shows Mentioned:

#548- Terri Taylor: Calculating Flat Fees and Budgets

#741- Window Treatment Friday: Pricing Window Treatments: Understanding Margin vs. Markup

#607- Sara Lynn Brennan: Project Management with Specific Deliverables and Deadlines

Welcome to a Well-Designed Business. Today, we’re talking about my favorite thing—sales. And I can think of nobody better to help me talk through sales than my colleague, Jessica Harling. She is walking us through the proven 7-Step Sales Process from Exciting Windows—the same process that she covers in her course at LuAnn University. You’re going to get a high-level look at every step along the way, its purpose, and how it folds into a successful sale.

Pick it apart:

• [10:50] LuAnn and Jessica dive into the inquiry call and how it plays into the overall sale. 
• [19:16] Jessica highlights how the preparation for the appointment lays the foundation for success.
• [21:01] Jessica and Lu discuss the meet and greet and home tour, and why taking control is crucial.
• [34:16] Jessica shares the importance of the recap and review to make sure you and the client are on the same page. 
• [44:59] LuAnn and Jessica discuss the eyeball estimate and how to leverage the trial close to move the sale forward.

LuAnn and Jessica Harling’s Ah-Ha moments:

“Doing all these seven steps ahead of time, before you start to show samples, get into the design details, or even get into detailed quoting, all of these seven steps upfront are what set up the next section for success.” -Jessica Harling

“That is the Achilles’ heel of an undisciplined salesperson—to get sucked into the rabbit holes and the windy roads of whatever someone wants to talk to instead of leading the conversation.” -LuAnn Nigara

More about Jessica Harling:

Jessica Harling is a 4th Generation Window Treatment Specialist, founder of Behind the Design, and leading expert in employee and process development for design organizations. Her specialty in recruiting, training and change management drives innovative and high-producing results while keeping your team inspired. Behind the Design offers recruiting, onsite and online training, and operations development consulting for design organization to streamline costs, increase productivity, and develop rockstar employees to take the company to the next level.

Connect with Jessica Harling

Website 

LinkedIn

Facebook

Twitter

Behind the Design Blog

What’s new with LuAnn Nigara

luannuniversity.com

Inside Voice, Outside Voice Monthly Virtual Events

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned:

#548 Terri Taylor: Calculating Flat Fees & Budgets

A Big THANK YOU to Today’s Podcast Sponsor:

The way you handle your systems and processes makes all the difference in your business success. Time tracking, communication, product approvals—you don’t have time to get bogged down in dealing with looking back and checking over these aspects of your business. When you automate with Mydoma, you increase your productivity and get to focus on the parts of your business you need to be focusing on—like sales. You can get started today and save 20% off your first three months at mydomastudio.com/awelldesignedbusiness

Today with Nitesh Chaudhary:

Welcome to A Well Designed Business. Today, we bring you a sponsored show with Jaipur Living. Jaipur is not your average hand-woven rug company. They have a long-standing commitment to empowering their artisans, ensuring ethical and fair practices, and sustainability. Their latest initiative—the Manchaha was built on a history of those commitments. The story behind these rugs will move you. To learn more, go to Jaipurliving.com/luann

Pick it apart:

• • [2:55] Nitesh shares the origins of the Manchaha collection and the way it has turned weavers into artists. 
  • [10:45] Nitesh explains the power the program has brought into the lives of the artisans. 
  • [22:05] Nitesh dives into how artisans are chosen and the process for making the Manchaha rugs. 
  • [31:40] Nitesh and LuAnn discuss the ripple effect Jaipur is having on the lives of women in India. 
  • [37:14] Nitesh explains why investing in a Manchaha rug is worth it.

More About Nitesh Chaudhary:

Connect with Jaipur Living

Website 

Instagram 

Facebook 

Pinterest

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned

#526 Jaipur Living, CEO Asha Chaudhary