employee listening

In this episode of The Digital Adoption Show, the spotlight is on harnessing employee-centric analytics for data-driven decision-making within the future of work landscape. The podcast delves into the significance and practical implementation of people analytics and learning analytics.

• Peter Riber, the head of Digital Learning and Analytics at Novo Nordisk, introduces the concept of learning analytics. Learning analytics involves collecting data on individuals' training and learning behaviors, encompassing both formal and informal learning activities. The process involves gathering data from learning management systems to establish a baseline. 
• Peter emphasizes that the real value emerges when this learning data is combined with people data, including attributes like location, age, and gender. However, he cautions the need to differentiate between correlation and causation, highlighting the importance of testing and refining connections.
• Peter outlines an effective learning analytics framework that emphasizes creating a data lake merging learning data, people data, and behavioral data. This structured approach facilitates evidence-based decision-making in learning and development initiatives, prompting collaboration with business units for data-backed insights.
• Shifting focus, Ian Cook, Vice President of Research and Strategy at Visier, offers insights into employee retention and engagement through people analytics. He stresses the importance of nurturing employee loyalty by paying attention to their needs and engaging in conversations. While digital algorithms predict employee behavior, human interactions convey interest in retaining employees, often initiated through conversations about their work satisfaction and alignment with goals.
• Ian delves into the evolution of employee listening processes, advocating for more frequent and focused approaches over annual engagement surveys. Technology enables swift feedback and response cycles, aligning with customer-centric practices and driving a loop of feedback and action.
• He explores how digital tools enhance engagement by allowing employees to align skills with tasks, providing opportunities for growth and change without disrupting work. Ian suggests dedicating a portion of work time to activities promoting development and change.

In conclusion, both Peter and Ian emphasize the importance of leveraging people data for informed decisions. The discussions underscore the transformative potential of data-driven approaches, encouraging collaboration, strategic thinking, and technology adoption to create engaging workplaces and enhance employee satisfaction.

What do people really want? Now more than ever, organizations are searching for ways to help encourage their employees to stay. Our guest Eric Chester, is an award-winning keynote speaker and author of five best-selling books on employee development, and when he speaks, you can hear the passion he has for innovation, workplace culture, and how to get “people connected to this thing called work”. Joined by host John Hollon, together they discuss the factors behind why employees choose to leave, onsite worker retention, the importance of our front-line workforce, and what culture pillars make a company amazing to work for – does your business encourage people to say, “That’s the kind of place I want to work!“?

Connect with Eric on LinkedIn, Twitter @eric_chester, or at https://ericchester.com/

For more insightful conversations, visit www.talentexperiencepodcast.com. We hope you enjoy this episode of the Talent Experience podcast!

Episode 34 saw Host John Hollon sit down with guest Alexandra Levit, the CEO and Founder of Inspiration at Work. Alexandra is an author, nationally syndicated columnist, and also served as a member of Business Roundtable's Springboard Project, which advised the Obama administration, the U.S. Department of Labor, and the U.S. Department of Defense on current employment issues. In this discussion, Alexandra explains how organizations can avoid being a casualty of the great resignation by doing more employee listening than ever before, and why it is so important that we don’t slip backward into pre-pandemic ways of working.

We see this episode plunge into topics such as pay equity, employee appreciation, effective technology implementation, and how to lay the foundation for a supportive, creative, and effective culture built on good rapport. When Alexandra speaks you can hear how passionate she is about preparing both organizations and their employees for the future workplace ­– this episode is a reminder to preserve all we have learned over the past 18 months.

Alexandra is also a celebrated speaker and author who has written two books, "They Don't Teach Corporate in College " and "Humanity Works". Connect with her on LinkedIn, Twitter @alevit, or at https://alexandralevit.com/.

For more insightful conversations, visit www.talentexperiencepodcast.com. We hope you enjoy this episode of the Talent Experience podcast!