empowering teams

Unlock the strategies that have propelled Chad Peterman to the forefront of the home services industry in our latest episode. Our conversation peels back the layers of scaling a trade business, emphasizing the importance of people skills and leadership. As two professionals who entered the trades from different backgrounds, Chad and I share unique insights on empowering teams, the critical role of customer focus, and why self-awareness is the secret ingredient to broadening your company's reach.

Leadership is not just about having a vision; it's about structuring it into actionable steps and trusting the right people to carry it out. We dissect the transformation from a hands-on leader to one that orchestrates from the helm, using the dynamic of a visionary and an integrator to foster monumental growth. Through our talk, you'll grasp the essence of letting go, nurturing independence in your team members, and the significance of adapting in a business environment that keeps evolving, especially in the wake of global events like the pandemic.

The nuts and bolts of business transition come to life as I delve into the story of our family-owned company's generational shift, adapting from new construction to residential services. This episode is not just about business tactics; it's a human story of trust, succession, and personal growth. We round off the discussion with an exciting preview of our company tours, emphasizing the community's role in the industry's success. For anyone in the trades or intrigued by business growth and leadership, this episode is filled with wisdom and inspiration that's ripe for the taking.

https://indianapolis.petermanhvac.com

http://linkedin.com/in/chad-m-peterman

chad@petermanhvac.com

https://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1

https://www.amazon.com/Dark-Side-AI-Sales-Frankenstein-ebook/dp/B0BX6G5THP/ref=sr_1_3?crid=16J189ZUCE8K6&keywords=corey+berrier&qid=1678457765&sprefix=corey+berrier%2Caps%2C111&sr=8-3


https://www.youtube.com/channel/UCrPl4lUyKV7hZxoTksQDsyg

https://www.facebook.com/corey.berrier

https://www.linkedin.com/in/coreysalescoach/

James works with a large financial services organization responsible for developing sales and sales leadership training content and 1:1 professional coaching at various levels. James has spent 25 years leading sales teams with a coaching, training, and teaching slant.  Over the years, he has developed expertise in adult learning, overcoming personal mental blocks, professional coaching, and leadership.  In 2016, he ramped up his learning journey by joining the John Maxwell Leadership Certified Team, where he received professional coaching, Leadership, Speaking, and DISC certifications.  His mission is To create significant impact, positive change, and superior results in others.   James published his first book, Break the Cycle: The 8 Essentials of Effective Sales Leadership, last November.

SHOW SUMMARY

Join hosts Larry Levine and Darrell Amy on the Selling from the Heart podcast, where authenticity and trust in sales are the focal points. In this riveting episode, seasoned sales strategist James Hoard shares insights from his 25 years of experience in sales and leadership. The discussion delves into the core principles of effective sales leadership outlined in his book, "Break the Cycle: The Eight Essentials of Effective Sales Leadership." From the importance of a coach-first mentality to the significance of observing and guiding sales teams, James reveals invaluable strategies and personal anecdotes that define authentic sales leadership. Aspiring sales leaders will discover actionable advice and key takeaways for nurturing their leadership skills.

KEY TAKEAWAYS

• Genuine Desire to Help: Selling from the heart means having a sincere desire to assist and support clients authentically.
• Eight Essentials of Effective Sales Leadership: These essentials encompass crucial aspects such as having a coach-first mentality, observing and understanding team performance, and adopting foundational leadership practices.
• Leadership Book Recommendations: John Maxwell's "Developing the Leader Within You 2.0" and "The Road Less Stupid" are recommended reads for sales professionals aspiring to enhance their leadership skills.
• Salespeople Transitioning to Leadership: Aspiring leaders in sales should focus on foundational leadership skills, ask key questions about their leadership style, and seek mentorship.

QUOTES

• "Coaching is about an authentic conversation, authentic relationship where I, the coach, ask questions to help you self-assess what's happening so you can determine your best path forward."
• "If you're a sales leader, you must see your team execute. Observation based on evidence is crucial in understanding your team's performance."
• "Salespeople should read leadership books; it helps understand the minds and hearts of leaders, which is valuable in sales interactions."

Learn more about James F. Hoard: 
LinkedIn: https://www.linkedin.com/in/hoardjames/
Link to book: https://www.amazon.com/Break-Cycle-Within-Sales-Organization/dp/B0BL4ZRV6B

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

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Check out the 2023 Authentic Selling Challenge:

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Join us in this insightful episode with Hillary Curran, the Senior Director of Customer Voice & Implementation Strategy at Guru, as she shares her mission of integrating the customer's voice into strategic business decisions to drive growth. Discover how Guru leverages deep customer insights to prioritize their roadmap and sharpen messaging, all while empowering teams to achieve exceptional results.

In this episode, Sunny and Hillary delve into: 

• (00:57) Hillary's journey to Guru 
• (05:09) Growth at Guru over the past 5+ years 
• (10:14) Showcasing value and distributing insights internally 
• (14:43) Building a customer-centric culture and implementing a customer listening tour 
• (21:58) Advice for leading and supporting a team 
• (24:19) Defining success in a new, first-of-its-kind role 
• (27:35) Doubling down on the theme of 'trust' in the age of AI

Stay tuned through the end of the show (29:57) to learn: 

• Whether Hillary is team cats or dogs. 
• What YouTube show Hillary keeps up with. 
• Who Hillary thinks we should interview next.

Featuring:

Hillary Curran (LinkedIn)

Sunny Manivannan (LinkedIn, Twitter) 

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Join me, Susan Ireland, co-founder of Seasons Leadership, and Lauren Penning, Seasons Leadership communications and marketing leader, as we talk to Cathy Zerbe, a retired senior director in the CRO Pharmaceutical Industry, about how to inspire, motivate and empower teams.

Show Notes:
Cathy graciously takes us into her world, revealing her leadership style that puts empowering others at the fore. Cathy's approach of integrating technology, refining processes, and leading by example, serves as the backbone of her hands-on leadership style that has seen people around her thrive.

Now, imagine a workplace where respect and trust are the bedrock. Cathy believes, and we couldn't agree more, that these are crucial elements in empowering a team. In our chat, she delves into how she strikes a balance between work and personal life to avert employee burnout and shares her unique approach to dealing with workaholics.

As we segue into the final part of our discussion, Cathy shares her journey of mentorship. She talks about finding a mentor outside her own organization, standing firm on her values, and the importance of self-awareness and courage in the workplace. We conclude by reflecting on Stephen Covey's, "Seven Habits of Highly Successful People" and its relevance to Kathy's journey. Join us as we navigate these insightful conversations and discover a treasure trove of empowerment and leadership wisdom.

Bio: Cathy Zerbe worked in the Contract Research Organization industry for 30 years, primarily at Quintiles (now IQvia), Parexel and Syneos. With a master’s in computer engineering, she started in IT, was the worldwide head of Data Management for Quintiles for several years and then moved on to develop clinical trial planning and pricing tools. Her experience in line management includes managing groups of up to 250 people in 5 different countries, managing managers and engaging users. Her main goal has always been to empower people around her, and to help make other people's jobs easier.

 Resources:
Seven Habits of Highly Effective People – Stephen R. Covey
Glamping At Anglers Roost - Welcome to Angler’s Roost RV & Campground (anglersroost-montana.com)

Join Debbie Collard and Susan Ireland, certified coaches and co-founders of Seasons Leadership, in making positive leadership the norm rather than the exception on Wednesdays on the Seasons Leadership Podcast. (Selected by Feedspot as one of the Top 15 Positive Leadership Podcasts on the web!)

And now you can join our community of values-based leaders on Seasons Leadership Patreon at Patreon.com/seasonsleadership. At our gold-level, unlock our exclusive Lessons in Leadership Column from our Resident Seasoned Leader David Spong, a lifetime member of the Board of the Malcom Baldrige Foundation and our Leadership Elements Series.

This week on the Lady Leadership I had the pleasure of interviewing Felicity Furey is an award winning Business Leader, Engineer, Entrepreneur and Aspiring Aviator. Felicity is the founder of the Professional Leaders Institute. Felicity was named by AFR Boss as Young Executive of The Year and one the 100 Women of Influence by age 26, and has led multi-million dollar projects across Australia. Felicity now mentors high-performing teams and equips emerging leaders with the skills they need to make an impact and drive meaningful change.

To kick off this chat Felicity and I talked about Felicity’s career in Engineering - why she chose Engineering and how she then evolved her career to move into Leadership. Whilst Felicity was working in Engineering she noticed that there were not many women in Engineering and she started a not for profit to get more girls and more women into Engineering. Through this journey she raised over a million dollars from corporates and then stepped into a leadership role to run this business. This experience exposed Felicity to business through this endeavour and encourage more women into leadership. 

Felicity created the Professional Leaders institute to help leaders fast track their careers and move into leadership roles. Felicity helps aspiring or emerging leaders who are moving into leadership. Felicity learnt through creating the non for profit business that she had room to fail and as such they emulate this experience. 

We talked about the benefit to business of diverse leadership and also intergenerational leadership plus empowering teams. 

Tune in to have a listen! 

About me: My name is Samantha McIntyre and after 30 years in business and technology - from starting out on the helpdesk to the C suite, being on Executive boards, and being a mother and entrepreneur! I am passionate about helping women in their careers and business. What I have enjoyed the most in my roles is helping those around me succeed - particularly women!  I have lead technology teams for some of the biggest businesses and brands in Australia and the world such as Tesco, Loreal, Coles, Woolworths, and Sportsgirl. So if you're looking for someone who knows what it is like to be a woman in business and technology plus being a mother and an entrepreneur then you've come to the right place. Contact: Website: https://www.lady-leadership.com/ LinkedIn: Samantha McIntyre Twitter: sjmcintyre1 Facebook: @Samantha McIntyre Instagram: @lady.leadership. 

Forbes recently released an article referring to the importance of empowering employees with statistics that over a third of organizations that empower their staff tend to experience revenue growth between 10-30%, and 16% of these organizations experienced growth above 30%. Disappointingly though, while 90% of businesses tend to see the importance of empowering their team at all levels, only 7% of those actually make it a reality. 

Although Forbes mentions many businesses to look at for such examples of developing, leading, and empowering teams such as the Ritz Carlton, and Disney, it is a church that has caught my attention on their intentionality of making leadership a priority and what appears to be a success story of development, leadership, and empowerment of their team.

Today we have Senior Pastor of Risen Life Church, Kevin Lund, with us to share some insight on his success in leading and empowering teams. Kevin's apparent gift of leadership in putting together a team, developing them as leaders, and then empowering his team is one I am inspired by and I am excited for us to learn more about his tips and suggestions on how to carry over some tools he's used to help our own leadership skills to develop and empower the teams we lead.

Connect with Kevin Lund via email at kevin@risenlifeutah.org.

This episode sponsored by PostNet.
For more information contact:
PostNet
Owners: Paul and Linda Schiele
For quotes or questions email: ut113@postnet.com
Website: www.postnet.com/ut113

Visit www.hollycurby.com for more information and to sign up for the monthly Holly's Happenings e-newsletter. Holly's Highlights podcast and the opinions and ideas shared within it are for entertainment purposes only. The advice should be confirmed with a qualified professional.