evergreenleader

In this Tugboat Institute® podcast episode you meet F.K. Day—a Chicago businessman, entrepreneur and humanitarian. In 1987, with a passion for biking and innovation, F.K. and his brother Stan founded SRAM, a bicycle component supplier.

That was only the beginning for FK.

Moved by the 2004 tsunami disaster in Indonesia, F.K. was inspired to do more than send a check. Using Pragmatic Innovation, he took what he knew about high-end bikes and created an efficient, scalable model for producing low-cost, rugged bikes. The end result is World Bicycle Relief, a nonprofit that provides bicycles to students, health-care workers and families in Africa, South America and Southeast Asia.

Be an Evergreen® leader. Do something radical to make the world a better place.

In this Tugboat Institute® podcast episode you meet F.K. Day—a Chicago businessman, entrepreneur and humanitarian. In 1987, with a passion for biking and innovation, F.K. and his brother Stan founded SRAM, a bicycle component supplier.

That was only the beginning for FK.

Moved by the 2004 tsunami disaster in Indonesia, F.K. was inspired to do more than send a check. Using Pragmatic Innovation, he took what he knew about high-end bikes and created an efficient, scalable model for producing low-cost, rugged bikes. The end result is World Bicycle Relief, a nonprofit that provides bicycles to students, health-care workers and families in Africa, South America and Southeast Asia.

Be an Evergreen® leader. Do something radical to make the world a better place.

Great products are not enough.

With 24-7 access to the internet, customers expect and demand immediate engagement. Customer service is key to business success.

In this Tugboat Institute® podcast, Brad Cleveland, one of the world’s foremost experts on customer management and a consultant to Fortune 500 companies, contends that quality customer care is the most powerful differentiator in business. Whether you are a mom-and-pop shop or a global enterprise, technology has leveled the playing field so that any size business can deliver five-star service to their customers when they need it the most.

Be an Evergreen® leader. Listen, learn and engage.

Great products are not enough.

With 24-7 access to the internet, customers expect and demand immediate engagement. Customer service is key to business success.

In this Tugboat Institute® podcast, Brad Cleveland, one of the world’s foremost experts on customer management and a consultant to Fortune 500 companies, contends that quality customer care is the most powerful differentiator in business. Whether you are a mom-and-pop shop or a global enterprise, technology has leveled the playing field so that any size business can deliver five-star service to their customers when they need it the most.

Be an Evergreen® leader. Listen, learn and engage.

Pushing your sales territory outward is key for sustained business growth. But it’s not as easy as it sounds. Each market entry presents its own set of unique complexities. The decisions you make to navigate those challenges will determine your ROI in that territory.

In this podcast from Tugboat Institute®, Gary Kunkle, Senior Research Fellow at the University of Wisconsin–Madison and Founder of Outlier LLC, discusses the common tactics that trip up companies considering expansion into new markets—sharing hard-earned insight based on his ongoing academic research and 38 years of hands-on experience in the international marketplace.

Be an Evergreen® leader. Consider entry into new markets—local or global—to spark business growth.

Pushing your sales territory outward is key for sustained business growth. But it’s not as easy as it sounds. Each market entry presents its own set of unique complexities. The decisions you make to navigate those challenges will determine your ROI in that territory.

In this podcast from Tugboat Institute®, Gary Kunkle, Senior Research Fellow at the University of Wisconsin–Madison and Founder of Outlier LLC, discusses the common tactics that trip up companies considering expansion into new markets—sharing hard-earned insight based on his ongoing academic research and 38 years of hands-on experience in the international marketplace.

Be an Evergreen® leader. Consider entry into new markets—local or global—to spark business growth.

How can my business be an effective family enterprise if my children do not want to be a part of it? Who will be the next generation of owners?

In this podcast from Tugboat Institute®, Jennifer Pendergast—eminent thought leader and Executive Director of the John L. Ward Center for Family Enterprises at Kellogg School of Management at Northwestern University—deconstructs the challenges faced by family owned businesses and shares practical strategies for successful leadership transitions and governance.

Be an Evergreen® leader. Learn how to create a leading company that lasts beyond your lifetime.

How can my business be an effective family enterprise if my children do not want to be a part of it? Who will be the next generation of owners?

In this podcast from Tugboat Institute®, Jennifer Pendergast—eminent thought leader and Executive Director of the John L. Ward Center for Family Enterprises at Kellogg School of Management at Northwestern University—deconstructs the challenges faced by family owned businesses and shares practical strategies for successful leadership transitions and governance.

Be an Evergreen® leader. Learn how to create a leading company that lasts beyond your lifetime.

What defines an effective workplace? Can productive work only occur in the office?
 
In this podcast from Tugboat Institute®, Lisa Picard, President and CEO of EQ Office, discusses the challenges that are facing employers and employees in the modern workplace. As the leader of a commercial real estate company with a mission to design spaces to maximize human potential, Lisa shares the 4 vital components necessary to achieve effective work and the current ideas surrounding a return-to-the-office strategy.

Listen and learn how to create a thriving environment for you and your employees.

What defines an effective workplace? Can productive work only occur in the office?
 
In this podcast from Tugboat Institute®, Lisa Picard, President and CEO of EQ Office, discusses the challenges that are facing employers and employees in the modern workplace. As the leader of a commercial real estate company with a mission to design spaces to maximize human potential, Lisa shares the 4 vital components necessary to achieve effective work and the current ideas surrounding a return-to-the-office strategy.

Listen and learn how to create a thriving environment for you and your employees.

Why does this almost 100-year-old company still act like a scrappy startup?

It was 2009. The financial crisis was in full swing and consumer spending had dropped off a cliff. Torani, a family-owned syrup company established in 1925, had been growing at 25% per year for over 18+ years. CEO Melanie Dulbecco was now facing growth rate projections of 4% and stiff competition from giant corporations coming into the product category.

So this self-professed group process geek committed to a yearlong “Learning Journey” with her management team. The idea was to meet with and learn from innovative companies, thought leaders, business partners and their customers. The result was a trip of transformation—for Torani and the team.

In this Tugboat Institute® 2016 talk, Melanie shares the insights and guiding principles from that year of discovery—timeless lessons for Evergreen® leaders dedicated to building leading and lasting companies.

Why does this almost 100-year-old company still act like a scrappy startup?

It was 2009. The financial crisis was in full swing and consumer spending had dropped off a cliff. Torani, a family-owned syrup company established in 1925, had been growing at 25% per year for over 18+ years. CEO Melanie Dulbecco was now facing growth rate projections of 4% and stiff competition from giant corporations coming into the product category.

So this self-professed group process geek committed to a yearlong “Learning Journey” with her management team. The idea was to meet with and learn from innovative companies, thought leaders, business partners and their customers. The result was a trip of transformation—for Torani and the team.

In this Tugboat Institute® 2016 talk, Melanie shares the insights and guiding principles from that year of discovery—timeless lessons for Evergreen® leaders dedicated to building leading and lasting companies.

In her Tugboat Institute Summit 2016 talk, Founder Amy Simmons, shares her passion for creating an empowered culture built on training, transparency, and financial literacy. With a workforce full of teammates ranging in age from 16 - 20 years old, Amy is dedicated to educating the next generation of business leaders and showing them, by example, the powerful impact of an Evergreen company.

In her Tugboat Institute Summit 2016 talk, Founder Amy Simmons, shares her passion for creating an empowered culture built on training, transparency, and financial literacy. With a workforce full of teammates ranging in age from 16 - 20 years old, Amy is dedicated to educating the next generation of business leaders and showing them, by example, the powerful impact of an Evergreen company.

Lester Thornhill, CEO of Life’s Abundance, approached the challenge of the COVID-19 pandemic with a commitment to continuous improvement. In this talk from Tugboat Institute Gathering of Teams 2021, Lester shares his story of opportunistic innovation through the pandemic, offering a compelling case for seizing upon moments of challenge to strengthen the team and the company for the long term.

Lester Thornhill, CEO of Life’s Abundance, approached the challenge of the COVID-19 pandemic with a commitment to continuous improvement. In this talk from Tugboat Institute Gathering of Teams 2021, Lester shares his story of opportunistic innovation through the pandemic, offering a compelling case for seizing upon moments of challenge to strengthen the team and the company for the long term.

In the 1950s, Earl and Carol Holding moved to the Wyoming desert to take over a failing gas station/motel/cafe. That was the first step toward building what Tim Silva calls an "incredible empire" that includes Sun Valley Resort, the home base for Tugboat Summit and Sinclair Oil Corp. Silva, the resort's general manager, says the Holding family used core Evergreen principles to grow their assets.

In the 1950s, Earl and Carol Holding moved to the Wyoming desert to take over a failing gas station/motel/cafe. That was the first step toward building what Tim Silva calls an "incredible empire" that includes Sun Valley Resort, the home base for Tugboat Summit and Sinclair Oil Corp. Silva, the resort's general manager, says the Holding family used core Evergreen principles to grow their assets.

Robyn Sue has spent the last 13 years (since 2007!) conceiving of and developing Smitten Ice Cream. In her ‘prior life’, she was a management consultant in the U.S. and Europe and became known for her ability to invent new ways of solving problems. In her Tugboat Institute Summit 2016 talk, Fisher breaks down what matters most in building her Evergreen business: creating joy for employees and customers, and committing unwaveringly to being the best.

Robyn Sue has spent the last 13 years (since 2007!) conceiving of and developing Smitten Ice Cream. In her ‘prior life’, she was a management consultant in the U.S. and Europe and became known for her ability to invent new ways of solving problems. In her Tugboat Institute Summit 2016 talk, Fisher breaks down what matters most in building her Evergreen business: creating joy for employees and customers, and committing unwaveringly to being the best.