healthcare workers

Takeaways 

Offering Support to Employees Amid the Pandemic 

• The response to the workforce wellbeing amid COVID-19 involved creating a new initiative — leveraging existing resources at the very beginning of the pandemic and then adding some additional services later on. 
  • It was clear that employees needed support for their emotional needs, so in response, University Hospitals offered: 
    • A call center for on-demand support. 
    • A digital library containing helpful resources.
    • Free webinars and classes (Yoga, meditation, leadership/management). 
    • A Crisis Intervention Team.
    • "Lavender Rooms" with massage chairs to create a quiet, calming space to relax and reset.
    • Daily emails with important news and encouraging stories.

Accessing Resources 

• University Hospitals focused on offering support that was not connected to HR in order to provide a neutral space. 
  • It's important to be a role model in making sure there is a buy-in from the top leadership by using and talking about the services you offer.  
• Most of the resources are offered in an online portal, but not every University Hospitals employee has a company computer. 
  • So we also send daily emails short enough so that they can be printed and shared by supervisors or managers. 
  • This has been most effective when there is a change in shift for nurses as well as changes in cooking and cleaning crews.   

Breaking the Mental Health Stigma for Healthcare Workers 

• The focus for us is on prevention and building resilience. 
  • The goal is to let employees know that you genuinely care. 
• In terms of communication, we must tell the stories of how others are building resilience and how they face and conquer adversity.  

Tips for Wave Two of COVID-19

• It's important to validate your employee's fears and concerns before you ever offer solutions. 
  • The first step is to make sure that we listen to them.  

Communication Tools

• We use multiple modes of communication. 
  • The daily email is very short and very different from any other emails that people are receiving. 
  • We work hard to try to avoid additional files and any repetition. 
  • It's delivered early in the morning so it can be printed, posted, and shared. 
• We've also hosted town halls, webinars on zoom, and YouTube videos.    

Measuring the Effectiveness of Internal Communications  

• We track the open rates of our emails, attendance to our classes and webinars, and the usage of the call center and the Crisis Intervention Team. 
• We have different kinds of rewards/recognitions to boost morale and participation. 
  • In the weekly email, we highlight workers in our "hero interviews".
    • These are individuals that stand out and bring a great sense of team spirit. 
  • For our classes, employees get points for attending, which ultimately awards money.
    • There is a maximum amount of points per quarter.

This is the safefood Nutrition podcast presented by Dr Aileen McGloin, safefood’s Director of Marketing and Communications, which looks at key issues like obesity, weight stigma, sustainability and health in the media. In this episode we talk to Kitty Holland, social affairs correspondent for The Irish Times, and Dr Megan Blake, senior lecturer at University of Sheffield, about food poverty. In this episode, Megan refers to the Twitter profiles Milly - @Milly_caspaces, Jack Monroe - @Bootstrapcook and Ewan Gurr - @EwanGurr. Kitty refers to the Ken Loach film, I David Blake.

This episode features Dr. Bonnie Clipper the founder and managing director of Innovation Advantage. Don’t miss out on this episode  if you want to know more on how to build a culture of healthcare innovations in your organization.

Dr. Bonnie Clipper is a thought leader, author, and international speaker focusing on building cultures of innovation and advancing nurse-led innovation. She is the Chief Clinical Officer at Wambi, and the former Vice President of Innovation for the American Nurses Association. She conducts strategic coaching for leaders and organizations. She is passionate about providing thought leadership, strategic direction, coaching, and education to clients wishing to change their culture to become more innovative. If you have a company or healthcare company that needs better customer service and a healthcare innovation, consider reaching out to Dr. Bonnie by sending her a direct message on LinkedIn at http://www.linkedin.com/in/BonnieClipper.

Mitchell Levy is the Global Credibility Expert at AHAthat, the first AHA leadership (Thought Leadership) platform on the market for thought leaders, experts and companies to unleash their genius to the world. His passion is helping entrepreneurs, business owners and C-Suite Executives get known as thought leaders & become best-selling authors with the AHA platform. He is an accomplished entrepreneur who has created 20 businesses in Silicon Valley including four publishing companies that have published over 800 books. Mitchell is an international best selling author with 60 business books, has provided strategic consulting to over 100 companies, has advised over 500 CEOs on critical business issues, and has been chairman of the board of a NASDAQ-listed company.

Visit https://www.credibilitynation.com to learn more about the Credibility Nation community.

Visit https://www.ahathat.com/author to learn how you can become an Amazon best-selling author in 4 months.

In this Spanish-language podcast, MLB legend, Dennis Martínez, talks about his efforts to raise money for healthcare workers in his native Nicaragua, who are on the front lines of fighting the COVID-19 pandemic without adequate protective gear or supplies. Martinez became the first Nicaraguan to play in the Major Leagues. He made history in July of 1991 when, as part of the Montreal Expos, he pitched the "perfect game", beating the L.A. Dodgers 2-0. Martinez has joined efforts through a GoFundMe page to raise $ for Nicaraguan healthcare workers, hoping to get another "perfect game" and strike out the coronavirus. 

Veronica Kole
International Pop Performing Artist
Founder - Donations for Daddy
Co-Founder - Crystals for Covid

@Veronica_Kole
@CrystalsForCovid
CrystalsForCovid.com

April 5, 2020 - "A Truly Triumphal Entry" - Matthew 21:1-11

This episode of the Meeting Midway Podcast comes from the homes of Pastor Jennie and Pastor Brad during a statewide stay-at-home order. In this episode, Pastor Jennie leads us in a prayer in the midst of these challenging times of COVID19 pandemic. Then, Pastor Brad shares a message on the story of Jesus' Triumphal Entry into Jerusalem. 

Click here to give to Midway. 

Midway is a podcast of Midway United Methodist Church in Alpharetta, Georgia. You can find us on Facebook, Instagram, and on our website, www.midwayumc.org)

Service Times:

Traditional (Historic Chapel) - 8:30AM

Acoustic (Historic Chapel) - 9:45AM

Contemporary (Modern Sanctuary) - 11:00AM

This is the safefood Nutrition podcast series presented by Dr Aileen McGloin, safefood’s Director of Marketing and Communications, which shares research and knowledge on key issues like obesity, food poverty, social prescribing and community food initiatives on the Island of Ireland. In this episode, we chat to Margaret O'Neill from the Health Service Executive (HSE) and Tony Doherty of Social Prescribing Network Ireland, about the role of social prescribing in changing the current healthcare practices.

This is the safefood Nutrition podcast series presented by Dr Aileen McGloin, safefood’s Director of Marketing and Communications, which shares research and knowledge on key issues like obesity, food poverty, social prescribing and community food initiatives on the Island of Ireland. In this episode, we talk to Joana da Silva, expert in Human Health and Nutrition at safefood and UK based Food Poverty expert, Lindsay Graham about food poverty and community food initiatives on the Island of Ireland and food insecurities in the UK.

In Leanne O’Sullivan’s poem “Leaving Early,” the poet writes to her ill husband, entrusting him into the care of a nurse named Fionnuala. As the novel coronavirus sweeps the globe, many of us can’t physically be there for loved ones who are sick. Instead, it is the health care workers — and all involved in the health care system — who are tirelessly present, caring for others in spite of exhaustion and the risk it brings to their own well being.

We offer this episode of Poetry Unbound in profound gratitude toward all who are working in health care right now.

“Leaving Early” comes from Leanne O’Sullivan’s book A Quarter of an Hour. Thank you to the publisher, Bloodaxe Books, who gave us permission to use Leanne’s poem. Read it on our website at onbeing.org.

Find the transcript for this episode at onbeing.org.

The original music in this episode was composed by Gautam Srikishan.

In Leanne O’Sullivan’s poem “Leaving Early,” the poet writes to her ill husband, entrusting him into the care of a nurse named Fionnuala. As the novel coronavirus sweeps the globe, many of us can’t physically be there for loved ones who are sick. Instead, it is the health care workers — and all involved in the health care system — who are tirelessly present, caring for others in spite of exhaustion and the risk it brings to their own wellbeing.

We offer this episode of Poetry Unbound in profound gratitude toward all who are working in health care right now.

About the Poet:

“Leaving Early” comes from Leanne O’Sullivan’s book A Quarter of an Hour. Thank you to the publisher, Bloodaxe Books, who gave us permission to use Leanne’s poem. Read it on our website at onbeing.org.

Find the transcript for this episode at onbeing.org.

The original music in this episode was composed by Gautam Srikishan.

Pastor James Whatley (Peace Church) and Pastor Paul Berthiaume (Jacob's Well Church) talk with and pray for two ER doctors who work in two local hospitals. Dr. Jake Morris & Dr. Joe Williams share their insights, expertise and their hearts. Paul and James pray for them and for everyone else who is serving on the front lines in our healthcare system right now.

Dr. Cecily Havert discusses the novel coronavirus and its impact on healthcare providers and the community at large.  Dr. Havert is a family doctor with special interests in women’s health and mental health.  She’s been practicing for over 15 years.  She also teaches medical students at Georgetown University.   She’s gotten a number of awards including Washingtonian Magazine’s top doctor award numerous years including the last three years. 

Daily readings & lessons from the Gospel According to Mark. Perhaps stir crazy kids and the parents who love them will give it a listen. All others may join in too!