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    Explore " hootsuite" with insightful episodes like "Roundup 39 - The low-down on Social Media Trends 2024", "Episode 043: Why I finally broke down and tried a posting service and my take aways from it", "#74 - Your Keywords Aren't Going to Get You Any Search Traffic (Part 2) - with Mike Aynsley", "#73 - Your Keywords Aren't Going to Get You Any Search Traffic (Part 1) - with Mike Aynsley" and "#70 - GTM Teams Heavily Overcomplicate Metrics. You Really Only Need One. (Part 2) - with Mo Zahid" from podcasts like ""Alt Marketing School", "Hybrid Ministry", "The Revenue Cafe", "The Revenue Cafe" and "The Revenue Cafe"" and more!

    Episodes (23)

    Episode 043: Why I finally broke down and tried a posting service and my take aways from it

    Episode 043: Why I finally broke down and tried a posting service and my take aways from it
    In this episode Nick will breakdown what led to him FINALLY changing his accounts to business accounts, using a posting service, the results from that, and his ultimate take away. Follow Along on YouTube: https://www.youtube.com/channel/UC9pjecCnd8FVFCenWharf2g Full Transcript: http://www.hybridministry.xyz/043 The Spreadsheet with the Metricool Results: https://www.hybridministry.xyz/articles/metricool Follow Along on TikTok: http://www.tiktok.com/@clasonnick FREE E-Book: https://www.hybridministry.xyz/articles/ebook SHOWNOTES Metricool Posting Service: http://www.metricool.com TIMECODES 00:00-01:39 Intro 01:39-08:53 My journey to using a social media posting service 08:53-13:07 The Results from 18 posts used on a social media posting service 13:07-18:30 Breaking down the stats from Metricool 18:30-20:08 3 TakeAways from using a Posting Service 20:08-25:23 What does this mean for social media moving forward? 25:23-26:02 Outro TRANSCRIPT Nick Clason (00:00): One. Well, hello there, everybody. Welcome back to another episode of the Hybrid Ministry Show. I, as always, am your host, Nick Clason, thrilled and excited to be with you wherever you are consuming this. Whether you are over on YouTube or whether you have found this via your podcast catcher, know that we do offer the other. So if you are on YouTube, you wanna check it out on podcasts, you can head to http://www.hybridministry.xyz If you're just listening to this. And today in particular, I am gonna drop some like visual aid representation stuff on screen as we're chatting through what we're chatting through. You can head over to YouTube today. We are going to talk about a scheduling service. Yes, I have been against this for years and years, and if you have been listening to this podcast, do you know that it has taken a minute for me to ever convert our TikTok account over from a personal to a business? Nick Clason (00:56): I've finally made that shift. I will tell you why, and make sure you stick around to the very end of the video for me to give you my final conclusion on whether or not you should be using a scheduling service for your social media. Before we dive in though, let me let you know that we have created a 100% completely free e-book and checklist, and for signing up for our email newsletter, you will get a copy of both of those immediately sent to your inbox. So go ahead, head to the link in the show notes for that. And without any further ado, let's dive in and let's start talking about scheduling services on social media. Here we go. All right, let's talk about scheduling services. Now, if you've listened to this podcast any length of time, you know that I have not really been much of a scheduling service person. Nick Clason (01:51): And so let me give you just a little brief history on all of that for me. So, uh, I started really getting into social media and social media scheduling and planning. Every church I've been in, I've had that to some level, some degree, but I've gotten mu I've really honed that in, I would say within the last three ish years. Um, and it dated back a couple churches. I'm trying to think like I really got into trying and experimenting with some stuff. Um, when I was at church in Cincinnati, I was there for a couple of years. Um, and then when I moved to Parkview, which is the church I was at before here, uh, in, in the South Chicago suburbs, I had nothing to do with social media. But then I offered to have something to do with it. Like I took on a portion of it. Nick Clason (02:46): And, uh, there is when I really started to hone in on more of what I'm focusing on now, TikTok and reels and stuff like that. And then that's when I met Matt, if you've been around since the beginning, you know, Matt was my co-host, the first, you know, 10 or so episodes. And so, uh, he worked at Parkview with me. Anyway, all that to be said, one of the things I discovered, cuz I had used both at my church in Cincinnati, and at the start of my time at Parkview, I used Hootsuite as a scheduler. And I think Hootsuite is fine as a scheduler, uh, for anything like Instagram feed posts or Facebook posts. Those are fine. The issue was, and I, and it may have changed, and so I may be eating my words a little bit on this. It may have changed since I most recently used it, but it could, when I started really, really taking over social media at my last church, I went to Matt, um, and I said, Hey, is there any way for me to schedule stories and, and reels or tos? Nick Clason (03:44): And he said, not really. And then I think within about a month of that conversation, a both of us started our exit strategies out of there, A and b, TikTok, A and Instagram all came out with, uh, schedulers. Okay? And so, uh, about a week or month ago, actually, about a month ago, I had a conversation with another youth pastor friend of mine from Indiana, and he's like, do you know that you can schedule your TikTok? And I was like, what? And so I did dive into it and yes, in fact you can, if you are a business account, you can, uh, schedule TikTok through the TikTok website. And so I was like, okay, interesting. So I started to play around with all these different things and I was like, this might be a game changer. Now let me explain to you what happened and what my journey was to end up where I ended up. Nick Clason (04:37): So, uh, you can natively schedule through all four of the core platforms. We're talking about Facebook, uh, which Facebook and Instagram are linked together through the Meta Business Suite, TikTok, and then YouTube. Of course you can schedule on YouTube. Um, but, but none of them, in my personal opinion, are, are optimal. And I'll give you some reasons why. Uh, when I was trying to schedule through the Facebook Business Suite, I personally, our account for whatever reason, wouldn't allow me to schedule Instagram reels. I could schedule Facebook reels, but I couldn't schedule Instagram reels. And so then that sent me on a search and I could do the other ones. I could do TikTok and I could do YouTube. However, I will say YouTube, it's just like you're uploading a regular video. And when I, when I upload on YouTube shorts on my app, it's a completely different interface. Nick Clason (05:33): And so, honestly, half the time I wasn't sure if I was doing it right because I'm like, is this where I put the caption? Is this where I put the title? And YouTube shorts are still a little weird and they're, I think they're still trying to figure out what they're doing over there. Um, they have put a lot more time and effort and energy into it. And so it's getting better for sure. Um, but YouTube has actually been my number one, uh, culprit, uh, downfall in all this. Anyway, I'll get to all that in a second. Uh, so I went, I searched through all these things, discovered and landed on a platform called Metro. Cool. I'll drop the link in the show notes. It might be helpful, it might be useful for you. Check it out. I can't make a blanket statement and say like, you should do this, you should do that. Nick Clason (06:13): I'm just gonna give you my experience and then what I would recommend if you were consulting or asking me. Um, but you might not be. And so you might be like, oh yeah, that totally works for me. Uh, but I landed on this thing called Metric Cool. I could link all four of those services, Facebook, Instagram, TikTok and YouTube shorts. I could link all four of those and I could post auto post to all of those. I could schedule it ahead of time and then it would post on its own when I, I said to post it. Okay? And so I was like, this is going to change my life. And so let me tell you the results, the stats and how it all went down, uh, on metric. I used it for two and a half weeks. I posted a total of 18 videos on that time. Nick Clason (07:00): And, uh, the reason I didn't use, you know, post every single piece of content that I was planning to post is cause I had some TikTok sitting in my TikTok drafts. I had some that had, I had, uh, like recaps that I hadn't even filmed yet that I couldn't like preschedule. And I was like, I'll just take care of these live. Also, metrical is free for up to, um, what was it I I calculated that was free for up to like 30, uh, days. Um, not like a trial, but like 30 days worth of posts. Um, but however, it's like if I posted Instagram reels and Facebook and TikTok a and YouTube, that counts as four. So it was like, it was more than 30, it was like 120 I think. Um, but if I post on four of those four 30 days, then I'm going to use them all up, right? Nick Clason (07:49): And so that was another reason I didn't schedule everything. Cause I was like, I can leave some gaps in here, uh, to save back some of their, their free, you know, posting stuff, whatever. Anyway, I digress. So I used it. Um, and the reason I used it right was because I couldn't figure out a way to do Instagram and, uh, real scheduling and all these things. The other thing is I liked it cuz it's all in one, right? If I was gonna do all the native schedulers, I'd have to have like three tabs open and do TikTok and then go over to YouTube and then go over to the meta business suite. Possible doable and definitely worth my time if that takes away from me having to schedule live, you know, live posting. And so, um, finding this was, I was really exciting moment for me. Nick Clason (08:35): And so I, like I said, I went all in. I was like, let me try this thing and see what happens. So I'm gonna give you the results here. Let's dive in and look at the actual nitty gritty stats. And this is where, if you're listening, you may wanna switch over to YouTube, um, and see some of these things cuz I'm just gonna, um, screenshot my spreadsheet and put it on the screen. So here we go. Okay. Like I said, I, uh, uploaded and used metrical for 18 different posts over the course of about two and a half to three weeks. Um, I posted on all four platforms, morning, evening, and night. And here were some of the results that I came up with. So, uh, let's just go, uh, one by one through each platform. So on TikTok, like I said, I posted 18, here were our watch results. Nick Clason (09:22): 1 63, 1 44, 141, 1 77, 1 52 91, 2 21, 1 49, 1 50, 1 28, 1 35, 1 40, 1 40, 1 48, 1 40, 1 53. Those are low for us. Um, we typically, um, and we don't go super viral on TikTok. I'll just be honest. I honestly, I think we started at a time where TikTok is kind of choking down the watches. And um, you know, like I mentioned Matt, he even said something to me interesting. He's like, I think TikTok might know you're church and if they know you're a church, he's like, I don't know that they're gonna give you a ton of organic reach, which was an interesting thing. Um, so he was saying that even back when I was at Parkview that it might not be, you know, that might be some of the case. So anyway, um, we, you know, we typically live in the two 300 s and then we'll pop, you know, for some over a thousand or whatever here and there. Uh, so the average TikTok wa uh, watch analytics of my metrical posts were an average of 122. Nick Clason (10:24): The highest I got was 2 21 and I had two tied for the lowest at 41. So not great. Okay? Um, Instagram reels, this is what we did on Instagram reels 2 51 8 5 19 3 18, 1 38, 1 46, uh, 2 53, 2 1 45. There was one that didn't post cuz there was an error that happened actually a couple different times. I had to go in and manually redo it. That's another story for another day. 2 2 3 2 0 2 180 6, 1 34, 3 94 for an average, uh, view of 1 68. And so our highest was that one of five 19, which was the third one that we posted. And then we had three that were tied with only two views. So again, not great, we did have some perform better. And I will say this, um, between TikTok and Instagram reels, we go, we have much higher views on Instagram reels than we do on TikTok, but I think we have less engagement on Instagram than we do on TikTok. Nick Clason (11:27): And so it's, it's, you know, watch isn't isn't equal to engagement and engagement is a loose term, I get it. But that's comments, that's shares, that's likes those types of things. Uh, Facebook reels. Interestingly, and this was really helpful for me, and I'll share some of this in a minute with some of my takeaways, but Facebook was actually quite a beneficial, uh, it was quite beneficial for me to go back and look on Facebook. Honestly, I had it and just let it do its thing. Um, and I never really go back to Facebook to engage much, but we had some decent traction on Facebook, surprisingly, and as a youth pastor, not necessarily my goal, right? Uh, we're probably catering to and reaching parents over there. Um, which might be a good thing, might be a bad thing. I don't know. Like, I don't have like a stance on whether or not, you know, I'm happy with that or whatever. Nick Clason (12:15): But we did quite well on Facebook. So here's what we had on Facebook. 1 92, 62 18, 3 38, 98 4 19, 2 24, 2 57, 2 62, 1 98 42, 2 0 6, 1 93, 3 78 39, 180 9, 2 0 3. Average view of two 18 with our highest being four 19, our lowest being 39. And then finally on shorts, this is where it got bad. 4 0 7 7 4 15, 2 3 17, 6, 6, 8, 6, 3, 2, 2, 1 for an average view of 5.4 highest 17 lowest zero. So let's extrapolate and look at some of the takeaways from all of this. What does this mean? All right, so what does all of this mean? Should you schedule? Should you not, should you use metric? Cool. Here's, here are my personal takeaways. So you need to know this. I'm not using it anymore. Like what it did to us on YouTube was, was horrific. Um, and I'm not blaming metrical necessarily, right? But I I, after a couple of days I started screenshotting some of these things to my, um, free under the table consultant, Matt, Matt Johnson, former co-host of the podcast. Nick Clason (13:36): May he rest in peace. Uh, but anyway, I was like, bro, what's going on here? And he's like, yeah. He's like, I was worried about that for you. Cuz they, those platforms, they, they don't typically like you using third party services. So these third party services, they may be able to tap into the api, uh, and, and like allow you this, this may be a thing that they're able to actually allow happen. But basically what he was saying is he's like, I don't know that that is your optimal strategy moving forward. Kind of a bummer because it's easy for you or me as a social media manager, but it's more difficult. Um, you know, and your views might go down. And so you have to weigh out like what's more valuable. And honestly, there is a moment where it being easier for you, especially if you're going to post at the volume that I have recommended you do. Nick Clason (14:26): Uh, that's a lot. And so sometimes you're like, I don't wanna have to always be thinking and remembering to like get on there and live post everything. I don't wanna have to input every single thing into to Google Calendar. You know, like I used to put every single thing into Google Calendar to remind myself to post, honestly. Now I just kind of know like, oh, I gotta post three. And so I, I go to just like a picture I took of like a calendar that I wrote it all out on and I just go off of that. I don't even have anything alerting me cuz it's so woven into my rhythm and habit of just posting. So anyway, here are some of my observations. First observation is this. Not one single video across all four of the platforms was like highest. Like, it's not like this video performed well and it performed well across all four. Nick Clason (15:15): Like when I say the highest performing one, like the highest performing one overall, um, I think was the, the Instagram reels one. And that was one about Fruity Pebbles, right? Meanwhile on TikTok it was, it only got a hundred views on Facebook reel, it got 218 and on YouTube shorts I had four. Then my lowest overall video was the one that got zero plays on on YouTube shorts, but it got 260 on Facebook, eight on Instagram reels and 144 on TikTok. So it, it's a lottery ticket we've talked about, right? Like you punch it in all four places because it might perform well over here and not well over there. And so similarly, the highest on Instagram, I could read you those same like stats across the line. And, and the same thing, like it's not the best performing video overall, it's just simply the best performing video on that platform. Nick Clason (16:10): The other observation I had was that, uh, of my overall, um, analytics, Facebook had the best watches and YouTube had the worst watches, okay? In the midst of this, like I said, right, I used it for 18 posts. In the midst of this, I did have a video that had 300 or 3000, um, 556 views on TikTok. And that was posted in the middle of this run of me using Metrical for two and a half weeks. It wasn't one of the metrical videos, it was one that I posted live. Cuz it was one of those that is like, um, it splits the room in two and you got a bunch of people and you decide like, do you know this song? Do you not know this song? If you know it, go to this side of the room and sing it. If you don't walk over here in shame and then it'll change to another song. Nick Clason (16:54): And if you know that one, you can move over to the room, but if you did know this one before, you have to move back over here. It was one of those and it went well for us, and we're gonna do more of those and, and shoot more of those and post more of those because it worked for us. And who knows, it may be a thing that we can lean into more. Uh, or it was just a one-off. You never know how those, how those work, right? So we're just gonna try some stuff. Um, my Facebook views remained consistent. It, I saw no appreciable difference between before Metric Cool after metric, cool during metric, cool. Whether I posted it via Metric cool, or whether I posted it manually. My Facebook views pretty much remained the same. Um, this was the most disheartening one before I started using Metrical. Nick Clason (17:37): Like right before I had videos within a week or 10 days of posting on YouTube shorts that got 2,400 views, 1,400 views and 634 views. There were some other smaller ones in there, right? But I had some pretty hefty and big views on YouTube shorts since posting on metrical, like pulling the plug and being like, I'm not using this anymore. The highest I've gotten on YouTube shorts is 49. I've had the majority of my views in single digits and I've had several with just no views at all. And so that's disheartening. And I have to, I have to start back over basically on YouTube shorts and I may have dinged myself permanently, um, or at least for a really long time by using Metric. All right, so three takeaways. What does this mean? So three takeaways. As of right now, I'm back to posting everything manually. Nick Clason (18:37): I'm not using the service scheduling service anymore. Perhaps, uh, that's takeaway number one. Takeaway number two, perhaps the native schedulers would, would be more advantageous. You know, I'm assuming if TikTok has a scheduler built into their website that they're gonna, um, promote and prioritize that more than they would like just a third party service like Metrical. Um, but like I said, right now I need to focus on growing our YouTube engagement back. And so therefore it's for me, I'm an all or nothing kind of person, so I could, yes, I know you're think you're listening, watching, like why don't you just schedule on on Instagram, Facebook and TikTok, again, remember Instagram, I couldn't figure out a way to schedule. So for that one it would be like, I can schedule for Facebook and TikTok, but then I need a live post for Instagram and YouTube. Nick Clason (19:29): It just, it, I I I would rather do it all at the same time, um, to just know, like I post all four, boom, boom, boom, boom, and I'm done. And when I say all four, I only need to post in three places. I need to do TikTok, I need to do Instagram and make sure Facebook is toggled on, and then that's taken care of. And then I need to go do YouTube. So when I say four, it's three. It's still a lot, but it's not, you know, as many as that sounds. Uh, the other thing, the other, the third takeaway for me is it's definitely tedious work, but a non bot scheduling still has proven to be the best for engagement for me, for us, and for our ministry. So, big picture, um, I have been for years, um, and on this podcast, if you go back and listen, I have been promoting two to three posts per day, five to seven days a week. Nick Clason (20:21): And that's a hefty content load. Uh, one, a couple things like, you know, just let you know, I, so for example, I have like a lot of games over on D y m. Um, I'll link some of those in the show notes if that's something you're interested in going, checking out. But like some of my favorites are like a gif flashback game. You watch a gif for five to seven seconds and then you're asked a question about it to immediately recall it. Another one, my all-time favorite is called emoji phraseology and it's like emoji phrases. And so I have these emojis come in animated. And so one of the things we've been doing is I've just been taking those games and we've been playing them. Um, they're 10 questions each, but I use them as one singular piece of content. And so I, I film someone playing the game or someone trying to guess the emoji phrase, but then that also like all the animations or all the like icons or whatever, all on the screen, all at that same time, so the viewer can also watch it. Nick Clason (21:18): And so those have really proven helpful. Those and other like I've, I've gone on D Y M and gotten other games and just had like, film students playing those games. Like those each usually come with 10 questions and I can edit those down to be like one TikTok with 10 questions each. But I've decided to extrapolate those out. We've done that with other things. Like we've used like an ABC cheese game where you bite cheese, you know, and then make a letter and the other person has to guess. And instead of, I originally shot that with the intent of it being like a one, a one hitter, but it took so long and I was like, there's a lot of like funny laugh moments and like silly things happening in between that. Like I didn't want to cut those all out and I could use, I could go from one to 10 and that can really help flesh out my calendar. Nick Clason (22:05): So I've done that. Um, and that's proven pretty helpful for me in helping fill out that calendar. But all that being said, I'm personally debating on scaling back a little bit after. Um, currently I'm in the month of April. This may drop in May, but I'm currently in the month of April planning out my TOS and Instagram reels and stuff like that. And I'm doing three a day and I'm personally thinking maybe I can scale this back a little bit. Um, and scaling it back will help me on the edit side not have to be so frantic and quick with everything. Um, and then I might be able to focus more on quality content instead of necessarily quantity. Um, I've been doing two to three for about six to eight months now at this point. And so our platforms are sort of leveled out, stabled out. Nick Clason (22:49): We've grown, we've reached the people we need to reach. Now that we're there, maybe we can focus more on bringing like some quality content. And again, I'm the editor and in a lot of cases I'm on this side of the camera too. Like I am the person doing the talking as well. And so, um, you know, I I focus a lot of timer energy on one side or the other. And so that might mean if I'm focusing more energy on the editing side, I'm not focusing as much effort on the content delivery side. And that also needs to be really good too. The editing needs to be good, the content needs to be good. And so you can't have all, you know, you can't have all those things if uh, all those things need to be good. You can't have so many and a great edit and great content. Nick Clason (23:29): Sometimes you just gotta throw out not so great stuff. So I'm wondering about scaling it back a little bit and I'll let you know right on here. Like, you guys will be the first to know. I will be honest with you all the way through. I'll take you with me on the journey. Like I want, if you guys have questions, like I want this to be a place where like I just workshop what I'm doing and you're hearing what I'm doing. Um, however, lemme say this, going back into the analytics, um, on all my platforms was actually encouraging and helpful to me because I thought that this third party service metric flopped and tanked me and on YouTube it for sure did. But I, like, I hadn't looked at a single one of those Facebook stats until last night when I was preparing for this episode. Nick Clason (24:12): And so it was helpful for me. And let me just say this as a guiding principle, not for social media only though it definitely count, but also for other areas. Go back and look at the stats. I mean that's honestly, that's one of the things about journaling, right? Is like if you journal, you can go back and you can see this is what I prayed about a year ago and here's where I am now. And it's a completely different moment than you were even a year ago, you know, but where you are right now feels overwhelming and crazy and whatever the case might be. And so go back and look and remind yourself. That's why the Israelites often built monuments. They could go back, they could look and they could be reminded of where they were and then they could see how God had been faithful to them, to his people and how they could continue to take steps forward closer to him. Nick Clason (25:02): So that's just what I wanna say is help, what was helpful for me, I need to do that more. I'm always looking ahead, rarely looking back. So I just wanna encourage you, if that's something that's helpful, try and find a way to bake that into your regular rhythm as a social media manager, as a youth pastor, as a pastor, whatever your role is as you navigate this. But I just wanna remind you that what you're doing matters. You are trying to reach the people of God, um, and the people who are maybe even far from God through the means and methods that God and, and the world has allowed us. We can use these things to help spread the good news of the gospel. So blessings on you, blessings on your ministry as you continue on this. And as always, don't forget, stay hybrid.

    #74 - Your Keywords Aren't Going to Get You Any Search Traffic (Part 2) - with Mike Aynsley

    #74 - Your Keywords Aren't Going to Get You Any Search Traffic (Part 2) - with Mike Aynsley

    Create content for your target audience over search engines, not the other way around. Mike Aynsley, Director for Audience Strategy and Engagement at Hootsuite, shares how great content rewards both you and the end user, as well as how search marketing remains relevant despite the changing tech. 

    Learn more about the value of high-quality content that solves human problems in this episode of Breadcrumbs Hot Takes Live by Revenue Cafe podcast.

    HIGHLIGHT QUOTES

    Get ideas from other people to keep content fresh - Mike: "You've got to be ahead of the next big thing. Talk to your teams, talk to your customers, what are people wondering about today? Tomorrow? And then you have to create content around that, and there's a really big opportunity there, so it's always going to be about humans. You're trying to solve human problems." 

    You can find out more about Mike in the link below: 

    #73 - Your Keywords Aren't Going to Get You Any Search Traffic (Part 1) - with Mike Aynsley

    #73 - Your Keywords Aren't Going to Get You Any Search Traffic (Part 1) - with Mike Aynsley

    SEO is not dead, but the days of keyword stuffing into mediocre content are definitely over. Mike Aynsley, Director for Audience Strategy and Engagement at Hootsuite, shares how to create an inbound strategy that is audience-led and evolves with tech, channels, and tactics. Learn more about the key principles of a future and AI-proof strategy in this episode of Breadcrumbs Hot Takes Live by Revenue Cafe podcast.

    HIGHLIGHT QUOTES

    Relevance and Readiness explained - Mike: "Number one, is the keyword relevant to your company's value proposition? If I'm having trouble with X, does that suggest I might find your product helpful? Number two, readiness to buy. Hootsuite, which is obviously where I work, is a social media management platform."

    "So a search topic like how to use Twitter, that's in the right universe, that person cares about social media, but they're probably a long ways away from needing a powerful marketing tool. But if someone is searching for best social media tools, then that person is shopping."

    Create original content that builds authority - Mike: "Another critical step to SEO success doesn't even happen on your website. Referring domains, other websites that cite and link to yours, is one of the most important ranking factors.

    "It's a signal to search engines like Google that a particular site is an authority on a given topic. That is why valuable, original content is critical to success. You need to compel prospects and other publishers to not only click on your links but share them with their audiences."

    You can find out more about Mike in the link below: 

    #70 - GTM Teams Heavily Overcomplicate Metrics. You Really Only Need One. (Part 2) - with Mo Zahid

    #70 - GTM Teams Heavily Overcomplicate Metrics. You Really Only Need One. (Part 2) - with Mo Zahid

    Companies that are not very metric-savvy can let the "tail wag the dog," or basically design the business in service of metrics and attribution models. Mo Zahid, VP of Self Serve at Hootsuite, explains that companies must never change their customer experience just to better serve metrics. Learn more about using benchmarks effectively in this episode of Breadcrumbs Hot Takes Live by Revenue Cafe podcast.

    HIGHLIGHT QUOTES

    Metrics can be a double-edged sword - Mo: "People say a little bit of data is better than no data. I actually have the opposite assessment. I think a little bit of data often hurts way more than no data. And the short version of that is that it's often used to stuff out or circumvent discussion."

    "Whereas when you have no data, you're forced to think logically about a problem and you often get to a way better outcome than when you have a little bit of data. And so attribution models often fall into that fallacy where they can actually get you to make kind of the wrong decisions."

    You can find out more about Mo in the link below: 

    #69 - GTM Teams Heavily Overcomplicate Metrics. You Really Only Need One. (Part 1) - with Mo Zahid

    #69 - GTM Teams Heavily Overcomplicate Metrics. You Really Only Need One. (Part 1) - with Mo Zahid

    The goal of a GTM leader is to create a high-performance revenue engine. Mo Zahid, VP of Self Serve at Hootsuite, comes on the show to explain that LTV/CAC is actually the only metric you need. However, to make it really powerful, you need to pair it with the Rule of 40. Learn more about financial alchemy and pairing metrics in this episode of Breadcrumbs Hot Takes Live by Revenue Cafe podcast.

    HIGHLIGHT QUOTES

    The Rule of 40 explained - Mo: "Rule of 40 is super dumb, super simple. It's basically your growth rate plus your profitability. And the idea there is you can trade those off at different stages of your company. So I'll give you a few examples of what Rule 40 looks like because then it makes more sense. Let's say you're growing at a hundred percent a year, but your profitability is negative 60. You would still be rule 40 cause it's a hundred minus 60."

    You can find out more about Mo in the link below: 

    Create a Killer Product: Experiments, User Research, and Product-Led Growth with Hootsuite Henning Heinrich

    Create a Killer Product: Experiments, User Research, and Product-Led Growth with Hootsuite Henning Heinrich

    In our latest podcast episode, we had a blast chatting with Henning Heinrich, a seasoned product growth expert who's driven millions in incremental revenue for companies across the globe. As the Group Product Manager at Hootsuite, Henning knows a thing or two about creating disruptive and meaningful products.

    Product-led growth is all about putting the product front and center of your growth strategy. This means creating a product so damn good that customers will want to shout it from the rooftops and bring their friends along for the ride. It's all about using data, feedback, and experimentation to inform product development and drive growth.

    Support the show



    Follow us:

    SaaStr 617: SaaStr CRO Confidential Presents: Rippling VP of Sales Matt Plank on How to Ramp Up Sales in the Early Days. Hosted by Founders Fund Partner Sam Blond

    SaaStr 617: SaaStr CRO Confidential Presents: Rippling VP of Sales Matt Plank on How to Ramp Up Sales in the Early Days. Hosted by Founders Fund Partner Sam Blond

    In today's CRO Confidential, Sam chats with Rippling VP of Sales Matt Plank. Matt was employee #5 and the first sales hire at Rippling. In this episode, he shares how he built and scaled Rippling's sales team.

    Video: https://youtu.be/yAloXeNI1Qw

    Blog post: https://www.saastr.com/saastr-cro-confidential-founders-fund-partner-sam-blond-rippling-vp-sales-matt-plank-pod-617-video/

     

    Want to join the SaaStr community? We're the 🌎largest community for B2B software.

    Subscribe for weekly updates: https://www.saastr.com/subscribeform

    Twitter: https://twitter.com/saastr

    LinkedIn: https://www.linkedin.com/company/2724976

    Quora Group: https://www.quora.com/q/cloud

    Facebook: https://www.facebook.com/SaaStr/

    Instagram: https://www.instagram.com/saastr/

    Our North American Event: https://bit.ly/2OXeAYh

    Our European Event: https://bit.ly/2OZTad8

     

    Episode #23 - How to Help Employees Build their Personal Brands (with Jarrett Thomas)

    Episode #23 - How to Help Employees Build their Personal Brands (with Jarrett Thomas)

    In this episode, we'll be covering:

    • How companies can grow brand and leads, when their employees have strong personal brands, online;
    • How employees can grow professionally and personally, when they build their personal brands on social media/online; and
    • The steps companies can take to help their employees build their personal brands, and how to mitigate any pitfalls.

    Thanks for listening!

    If you're not already subscribed to The Internal Marketing Podcast, then join the 'internal marketing tribe' and subscribe, leave a review and share the podcast with anyone in your network whom, you believe, will find it valuable.  The Internal Marketing Podcast is the unique podcast series that 'flips' the marketing conversation, from external to internal, talking about everything you need to know, to build the brand and drive growth, by engaging and empowering company employees to come advocates of the brand.

     

    ABOUT JARRETT THOMAS

    Jarrett Thomas has over 10 years of digital sales experience, which includes selling Display Ads, Programmatic, Social Listening, SEO, and SaaS, was a VP of sales at the agency and recently served as a strategic account manager at Hootsuite. With the help of personal branding, he was not just able to close US$2M in sales but also interviewed Chris Walker, Dave Gerhardt and other such industry leaders on his podcasts 'Rankable' and 'More than a Title'. Follow and connect with him on LinkedIn (via https://www.linkedin.com/in/jarrettthomas1/). Check out his current podcast, "More than a Title Podcast" on YouTube (via https://www.youtube.com/channel/UC0d23q6O8d8D4gOrrwLMNJQ).

    ABOUT KERRY-ANN STIMPSON (The Internal Marketing Podcast's Producer and Host)

    Kerry-Ann is the Chief Marketing Officer (CMO) of the JMMB Group, a financial services group of companies, headquartered in Kingston, Jamaica, with operations across the Caribbean. She is also the producer and host of The Internal Marketing Podcast, a personal passion project that was borne out of her belief that a company's growth and marketing strategies can't succeed, unless company employees (its most powerful advocates) are authentically engaged and empowered to deliver on the brand promise and to become advocates of the company brand. You can follow and connect with Kerry-Ann on LinkedIn (linkedin.com/in/kerryastimpson).

    ABOUT WORKSHOP  (The Internal Marketing Podcast's Season 3 Sponsor)

    Workshop is an internal marketing and employee communications platform for creating beautifully branded, employee-specific campaigns. It replaces any internal email tool that you have and integrates with the other communication channels your team uses the most (including Slack, SharePoint, and Microsoft Teams). Head over to useworkshop.com/marketing to get a ton of awesome (and FREE) content and resources about how you can create and implement internal marketing campaigns and employee advocacy programs for your company. Also, sign up for their newsletter at happymondayclub.com .

     

     

    5 Things in 15 Minutes / Unplugged

    5 Things in 15 Minutes / Unplugged

    This week I spent time in California whitewater rafting and hiking with an old friend. There was no cell service while we were on the overnight rafting trip, and it felt great to be completely unplugged. After I returned from the solace of nature, I learned there was a parade shooting in Highland Park, Illinois about 30 miles from my home. 

    Another shooting. So much for good vibes. I wanted to unplug all over again.

    Friends, it sometimes feels like the world is falling apart and I run out of words. I run out of patience. Maybe you do, too. Still, I look for inspiration because of the discipline of writing this every week. 

    I found some inspiration this morning when I learned that the winery tasting room in downtown Highland Park, run by my friend Matt Phillips, was a safe haven for 40+ parade-goers escaping the violence. In the spirit of the kindness of strangers, I share this short news story about Matt and Lynfred Winery. Any one of us may have done the same thing, but Matt did. 

    Here are the good vibes I found this week:

    • GE Appliances Is Working to Hire 1,000 Refugees at Its Louisville Factories by 2023
    • Slack’s Bold Bet on Training Formerly Incarcerated People to Be Tech Workers
    • PayPal CEO Improved Results By Investing in His Call Center Workers
    • Hootsuite’s Office Gets an Inclusive Redesign
    • Sandra Douglass Morgan Becomes the First Black Woman to Be Named an NFL Team President

    To learn more about Miguel Joey Aviles, visit: https://www.migueljoeyaviles.com/

    Join thousands of readers by subscribing to the 5 Things newsletter. Enjoy some good vibes in DEI every Saturday morning. https://5thingsdei.com/

    SaaStr 521: How To Create a High Performing Sales Organization: Five Strategies for Driving Peak Performance Through Reimagined Management with Hootsuite CRO Melissa Murray Bailey

    SaaStr 521: How To Create a High Performing Sales Organization: Five Strategies for Driving Peak Performance Through Reimagined Management with Hootsuite CRO Melissa Murray Bailey

    Driving peak sales performance is a mission most SaaS companies strive to accomplish. Yet, sales team targets are often set extremely high, with management expecting their teams to miss. This might bring success for the company, but it leads to negative experiences for the sales rep, and your teams may ultimately fail to perform to their fullest potential.

    Hootsuite CRO Melissa Murray Bailey shares secrets to running a successful SaaS sales team and reducing employee turnover. 

     

    Video: https://youtu.be/wl1Qx4KHqMo

    Blog post: https://www.saastr.com/how-to-create-a-high-performing-saas-sales-organization-with-hootsuite-cro-melissa-murray-bailey-pod-521-video/

     

    Want to join the SaaStr community? We're the 🌎largest community for B2B software.

    Subscribe for weekly updates: https://www.saastr.com/subscribeform

    Twitter: https://twitter.com/saastr

    LinkedIn: https://www.linkedin.com/company/2724976

    Quora Group: https://www.quora.com/q/cloud

    Facebook: https://www.facebook.com/SaaStr/

    Instagram: https://www.instagram.com/saastr/

    Our North American Event: https://bit.ly/2OXeAYh

    Our European Event: https://bit.ly/2OZTad8

     

     

    The Reputational Dangers of Disinformation and More...

    The Reputational Dangers of Disinformation and More...
    It used to be that PR practitioners would take the very best of what a company or organization did and focused on those attributes to drive opinion about that entity. Now groups with various agendas are increasingly cultivating, quite simply, propaganda, making up facts to suit their cause or to disparage a competitor's competing point of view. What has this propaganda masquerading as fact done to hurt not only our society and the way we consume content, but public discourse in general? Join “Can You Hear Me” Podcast hosts and communications experts Rob Johnson and Eileen Rochford as they take a critical look at this important topic. It could be the next major corporate threat that should have the attention of C-Suites everywhere.Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!

    054: From Student to Forbes 30 Under 30: How to Grow Your Business on Social Media [Xenia Muntean]

    054: From Student to Forbes 30 Under 30: How to Grow Your Business on Social Media [Xenia Muntean]

    #0054 From starting a social media agency while in school to building a social media platform to help agencies and teams be more efficient with social media marketing, the Forbes 30 Under 30 entrepreneur Xenia Muntean is here to share what she has learned and help us get a better grasp on our social media marketing efforts.

    Throughout the episode Xenia shares the story of starting a building Planable, which by itself would make for a valuable episode.

    But today, Xenia is also going to help us use our social media to accomplish the goals we have for our business.

    Be sure to stick around to the end of the episode. Xenia is giving all the listeners of the Nine-Five Podcast a special discount to her platform, Planable.

    Top 3 Key Takeaways:

    1. How to validate your business (and how to not let perfectionism get in the way)
    2. Creating a social media strategy that can actually help grow your business
    3. Biggest mistake most social media marketers make when trying to tackle social media

    To get the links and resources discussed in this episode, head over to the Episode 54 Show Notes.


    If you enjoyed the episode, be sure to leave a review of the Nine-Five Podcast on Apple Podcasts.

    Gunnar Habitz - Social Selling Advocate, Hootsuite

    Gunnar Habitz - Social Selling Advocate, Hootsuite

    Gunnar Habitz is a Social Selling Advocate dedicated to advancing digital and social media as the highest performing customer engagement channel. Gunnar shares his story with Jane Jackson, Australia based Career Coach and LinkedIn Top Voice 2020, in episode 218 of Your Career Podcast.

    From Daimler in Germany and HP in Switzerland to Hootsuite in Australia, Gunnar is now the  Senior Partner & Alliance Manager APAC for Hootsuite.

    He is passionate about the transformation of modern workplaces to embrace new ways of collaboration. Cloud based tools, mobility and Artificial Intelligence enable these trends. Gunnar consults with, and guides, his audience as a trusted advisor along the change journey, to prepare for a connected tomorrow.
     
     Gunnar Habitz says the Australian ICT industry is unique: it is an ideal test market for new technologies and services. He moved to Sydney in 2016 to apply his 20 years of European ICT industry experience to the Aussie cloud and software business combining sales and marketing activities.  And what fascinating career and personal transitions they have been!

    So how does one make these country, job function and industry changes? Gunnar has an innovative and exceptionally pro-active approach to making a career change, expanding his network effectively, leveraging social to build his personal brand and much more...

    Listen to this fascinating episode that takes you from Europe to Asia Pacific and multiple career reinventions. Gunnar will inspire you with his story!

    For more inspiring stories of success career changes, subscribe to Your Career Podcast on iTunes

    >>>>>>>>
    Stay on track to reach your career goals! Download our Goals Calendar, S.M.A.R.T. Goal Setting Sheet and Weekly Action Tasks template which will keep you motivated and heading towards Career Success. Download our Goals Calendar today at www.thecareersacademy.online 
    >>>>>>>>

    Support the show



    Want to know what's missing in your personal Career Toolkit? Find out what you MUST DO to make a successful career change and land the job you'll LOVE.

    Take the CAREER SUCCESS QUIZ (it only takes 2 minutes!).

    Get your results, analysis and recommendations immediately!






    Tweet, Tweet: The Unique Challenges of Managing Hootsuite

    Tweet, Tweet: The Unique Challenges of Managing Hootsuite

    When you’re a multi-time CTO, like Ryan Donovan, your objective is a simple one: find the next challenge that coincides with a mission that excites you. As the Chief Technology Officer at Hootsuite, the world leader in social media management, Ryan believes he has found that challenge. Ryan joined IT Visionaries for a discussion centered around how he manages a global staff from the comfort of his home. Plus he explains the difference between being a first-time CTO to an experienced C-suite executive, and the struggles of managing scale.

    Main Takeaways

    • Share the Pain: When you manage a global team, make sure you are not just catering to one time zone or one set of employees. If one employee is remote, your entire team is remote. Make sure your meetings and get-togethers reflect that. 
    • Don’t Stop Communicating: When managing through a crisis, make sure your communication increases. When Hootsuite had to deploy work from home orders, they were in constant contact with their employees, deploying new policies and then updating employees on those policies.
    • So, You’re New Here?: When you take over as CTO and you have your sights set on changing things, make that change an impactful one. Find solutions that can make the experience better for you employees and consumers.

    Shaping the Tech Hub with Ryan Holmes, Founder of Hootsuite

    Shaping the Tech Hub with Ryan Holmes, Founder of Hootsuite

    New #Janette’s TV episode – Live from the Toronto Elevate Tech Conference Stage, this Janette’s TV episode features Canadian Computer programmer and internet entrepreneur, #Ryan Holmes, best known as the Founder and CEO of #Hootsuite, a social media management tool for businesses with more than 18 million users. Holmes began developing Hootsuite back in 2008 through his agency, Invoke Media.  He is also the founder of League of Innovators, a charity with a goal of building entrepreneurial acumen for youth, from discovery to acceleration. Holmes is also a contributor to the LinkedIn Influencers Program, where he writes about entrepreneurship and technology. And he’s a regular contributor to new publications like Forbes, Fast Company and Inc.com.  Click HERE to subscribe to Janette’s TV YouTube Channel and watch this highly informative Janette’s TV episode NOW www.youtube.com/YourMarketingMagnet. Kindly also hit the #BELL to be notified of all our upcoming episodes. Thank you!

    Support the show

    Sign up to become a member of Janette's TV Youtube Channel!

    https://www.youtube.com/@JanettesTV/videos

    July 31 2020 - Episode 13

    July 31 2020 - Episode 13

    July 31 2020 - Episode 13

    The EdTech Chat Podcast with @mrkempnz

    ***Ignite EdTech Consultancy Services NEW Website***

    1. Introduction & Prize Sponsor - Schoolbox and interview with James Leckie
    2. Question for you - Student Voice in EdTech
    3. EdTech Tool of the Week - Hootsuite and Tweetdeck
    4.
    EdTech Tip of the Week - Student Voice in EdTech
    5. Interview with Jennifer Williams
    6.
    Win this weeks prizes (one hour of FREE consultancy from Schoolbox) by going to bit.ly/edtechwin and completing the short form (Competition ends 9am SGT on Wednesday 5 August).
    7. Subscribe, Rate and Share

    If you have a question that you want answered on the podcast please email craig@mrkempnz.com

    Connect with Mark Quinn here or via email markquinn9129@gmail.com

    Links from Podcast

    Connect with Craig on Twitter, LinkedIn, Instagram or Facebook to stay up to date.

    Find episodes you might have missed here.

    Thank you for your support. Please share your favourite part of today's episode and tag me on your social media and don't forget to rate our podcast so we can reach more people!

    #5 VLADIMIR OANE, Deepstash. Ca să devii bogat în România, trebuie să te faci antreprenor

    #5 VLADIMIR OANE, Deepstash. Ca să devii bogat în România, trebuie să te faci antreprenor

    Vladimir Oane e unul dintre primii fondatori de start-ups tech în România. A început în zona de servicii web, iar apoi, în 2007, a fondat startup-ul UberVu, primul start-up românesc acceptat la programul de accelerare Seedcamp. S-a mutat în UK, apoi în Statele Unite, unde a ridicat bani de la investitori și a crescut compania așa cum a știut el mai bine, inclusiv prin a aduce un CEO profesionist, care să îl ajute încât el să se poată concentra pe dezvoltarea produsului.

    În 2014, la doar 31 de ani, a vândut UberVu către Hootsuite, pentru o sumă estimată atunci între 15-20 milioane de dolari.

    După o experiență de peste 3 ani în Hootsuite a lua o scurtă pauză, iar apoi a început un nou start-up, numit Deepstash, un produs care își propune să ne ajute să ținem minte lucrurile importante pentru dezvoltarea noastră personală.

    Vladimir este și President of the Board la Innovation Labs, un program de pre-accelerare care se desfășoară în facultăți.

    Subiecte discutate cu Vladimir:

    • cum a început UberVu și lansarea la nivel internațional
    • mutarea echipei de management în UK, apoi în State
    • cum a învățat să ridice bani de la investitori
    • cât de ușor a fost să convingă un american să devină CEO al UberVu
    • experiența cu creștere a UberVu 
    • cum a ajuns HootSuite să cumpere UberVu
    • cum a fost după ce UberVu a fost cumpărat de Hootsuite
    • ce înveți când te cumpără o companie mare
    • de ce să te implici într-un start-up, chiar dacă ai un job confortabil
    • de ce antreprenoriatul e singurul mod (legal) prin care poți deveni bogat
    • de ce e mai ușor să devii antreprenor când ai 20 de ani
    • de ce a fi antreprenor are "infinite upside"
    • despre Deepstash 
    • de ce a început un nou start-up 
    • cum e diferită experiența cu al doilea start-up față de primul
    • ce presupune să dezvolți un produs bun

      Articole și cărți menționate:

    • How to Make Wealth, Paul Graham: http://www.paulgraham.com/wealth.html
    • What You Do Is Who You Are, Ben Horowitz
    • Ultra Learning, Scott Young
    • Joy Inc, Richard Sheridan
    • How Asia Works, Joe Studwell
    • The Messy Middle, Scott Belsky

    Are proposed regulations unfairly targeting cannabis industry?

    Are proposed regulations unfairly targeting cannabis industry?

    On BIV Today...

    Tantalus Labs CEO Dan Sutton (1:40) dives into industry concerns over municipal air regulations that appear to be targeting the cannabis sector.

    Then, Progressa CEO Ali Pourdad and Gluu Technology Society CEO Linda Fawcus join the BIV technology panel (12:42) to dive into Hootsuite's layoffs, Facebook's latest efforts to cull extremist personalities and Microsoft’s bid to make us all more productive.

    Tyler Orton hosts, see more at https://biv.com/.

    See omnystudio.com/listener for privacy information.