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    how to have difficult conversations

    Explore "how to have difficult conversations" with insightful episodes like "How to Handle Difficult Conversations as a Manager with Glenn Pasch" and "Ep. 224 - The SE ETC Series - Tips for Having Difficult Conversations with Chris and Patrick" from podcasts like """You're In Charge- Now What" with Glenn Pasch" and "The Social-Engineer Podcast"" and more!

    Episodes (2)

    How to Handle Difficult Conversations as a Manager with Glenn Pasch

    How to Handle Difficult Conversations as a Manager with Glenn Pasch

    Whether you are new as a leader or experienced it is never easy when you  have  to  discipline  someone  on  your  team  or  you  have  to  have  difficult  conversations around certain behaviors.  And  you're  not  quite  sure  how  to  handle  that,  especially  to  remain  professional  if  it  gets  confrontational.  So  what  are  you  supposed  to  do?

      Well,  that's  what  we're  gonna  talk  about  in  today's  episode  and  give  you  some  strategies  to  help  you  feel  more  in  control.
      
    It's  probably  one  of  the  hardest  things  that  I  had  to  learn  as  a  manager.

    Let's dive in. 
    Don't forget to subscribe, like and share this out.

    Leran about my online training, my one-on-one coaching and my 2 day workshop for businesses.  https://bit.ly/3HyFK3J

    Let’s Connect: 
    Website: https://bit.ly/3HyFK3J
    Linkedin:  https://www.linkedin.com/in/glennpasch/

    About Glenn Pasch: 

    "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”

    Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.  

    Thanks for making this a top 20 podcast in Personal Development space

    Ep. 224 - The SE ETC Series - Tips for Having Difficult Conversations with Chris and Patrick

    Ep. 224 - The SE ETC Series - Tips for Having Difficult Conversations with Chris and Patrick

    Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [August 28, 2023]

     

    00:00 - Intro

    00:21 - Patrick Laverty Intro

    00:55 - Intro Links

    -          Social-Engineer.com - http://www.social-engineer.com/

    -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

    -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

    -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

    -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

    -          CLUTCH - http://www.pro-rock.com/

    -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

    07:20 - Intro Chat

    09:11 - Todays Topic: Tips for Having Difficult Conversations

    10:00 - Outline for Parents

    12:10 - Map Your Terrain

    16:22 - Define Your Goal

    17:40 - Decide on Your Pretext

    20:05 - Imagine Your Rapport Building

    21:50 - Identify Potential Influence Building Techniques

    28:47 - Run a Quick Manipulation Check

    31:31 - Pump Up the Nonverbals

    36:30 - Conduct an Authenticity Check

    39:21 - Prepare for Likely Contingencies

    40:48 - Solidify Gains

    43:40 - Next Month: ???

    44:00 - Wrap Up & Outro

    -          www.social-engineer.com

    -          www.innocentlivesfoundation.org

     

    Find us online

    -          Chris Hadnagy

    -          Twitter: @humanhacker

    -          LinkedIn: linkedin.com/in/christopherhadnagy

    -          Patrick Laverty

    -          Twitter: @plaverty9

    -          LinkedIn: linkedin.com/in/plaverty9

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