#hybridworkplace

In Episode 99, Amy Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School, joins Melinda to discuss how leaders can build psychological safety and trust on their teams. They explore the benefits of a psychologically safe workplace, signs that may indicate if a workplace is safe, and how psychological safety enables innovation and positive team performance. They also discuss effective strategies for establishing and maintaining trust on diverse teams and in hybrid workplaces.


About Amy Edmondson (she/her)

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.

Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #1 in 2021; she also received that organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017. She studies teaming, psychological safety, and organizational learning, and her articles have been published in numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review, and California Management Review. Her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (Wiley, 2019), offers a practical guide for organizations serious about success in the modern economy and has been translated into 15 languages.


Find Leading With Empathy & Allyship useful? Subscribe to our podcast and like this episode!

For more about Empovia, and to join us for our monthly live event, visit https://ally.cc. There, you’ll also find educational resources and highlights from this episode.


Connect With Amy Edmondson On Social

LinkedIn: https://www.linkedin.com/in/amedmondson/
Twitter: https://twitter.com/AmyCEdmondson

Connect With Us On Social

YouTube: youtube.com/@empovia
Twitter: twitter.com/empoviaco
Facebook: facebook.com/empovia
Instagram: instagram.com/empovia/
LinkedIn: linkedin.com/company/empovia/

Production Team

Creator & Host: Melinda Briana Epler
Co-Producers: Renzo Santos & Christina Swindlehurst Chan
Podcast Rocket: Rob Scheerbarth & Nina Rugeles


[Image description: Leading With Empathy & Allyship promo and photos of Amy Edmondson, a White woman with short silver-blonde hair and black coat; and host Melinda Briana Epler, a White woman with blonde and red hair, glasses, red shirt, and black jacket.]

In Episode 70 (recorded live), Founder of The Good Success Network, Lekisha Middleton, and HR business partner director in Intuit’s Consumer Group, Catie Harriss, join Melinda to discuss what they’ve learned from the ‘Great Resignation’; how we can build diversity, equity, and inclusion in remote and hybrid workplaces; and the unique opportunities that these workplaces provide around DEI.

About Lekisha (she/her)

Lekisha is the Founder of The Good Success Network, a global management consulting and executive coaching firm that focuses on creating a workforce that is equipped and a workplace that is equitable, diverse, and inclusive.

She is a proud techie and human advocate, who is driven by the desire to empower people with the tools and strategies necessary to achieve success.

All of her work is centered around transformation and positive impactful change. Her clients experience a safe space to clarify their vision, cultivate their strengths, and gain the confidence needed to move forward.

About Catie (she/her)

Catie Harriss is an HR business partner director in Intuit’s Consumer Group, bringing her expertise in innovation, design thinking, executive coaching, and mindfulness to translate business strategy into people strategy and help employees grow.

Prior to her current role, Catie led HR teams at Intuit to re-invent key employee experiences, to increase transparency, effectiveness, and inclusion for all employees. 

Catie has also been a mindfulness practitioner for 10 years. She loves hiking, horseback riding, and enjoying San Diego’s beaches with her 12-year old son.

Find Leading With Empathy & Allyship useful? Subscribe to our podcast and like this episode!

For more about Empovia, and to join us for our monthly live event, visit https://ally.cc. There, you’ll also find educational resources and highlights from this episode.

Connect With Lekisha On Social

LinkedIn: linkedin.com/in/ltmiddleton/

Twitter:twitter.com/ThePeopleTechie

Facebook: facebook.com/goodsuccessnetwork

Instagram: instagram.com/thepeopletechie/

Connect With Catie On Social

LinkedIn: linkedin.com/in/catie-h-3270171/

Connect With Us On Social

YouTube: youtube.com/@empovia

Twitter: twitter.com/empoviaco

Facebook: facebook.com/empovia

Instagram: instagram.com/empovia/

LinkedIn: linkedin.com/company/empovia/

This episode is sponsored by First Tech Federal Credit Union, a member-owned financial institution that is powered by a people-before-profit philosophy. Learn more at First Tech Federal Credit Union

[Image description: Leading With Empathy & Allyship promo with the Empovia & show logos and photos of Lekisha Middleton, a Black woman with short natural hair, hoop earrings, and a beaded necklace; Catie Harriss, a White woman with long blonde hair; and host Melinda Briana Epler, a White woman with red hair, glasses, and an orange shirt holding a whi

In conversation at the IWFM (Institute of Workplace and Facilities Management) conference

Whether you attended the IWFM Conference or missed it, hear insights from Facilities leaders on the future workplace. 

In this episode, we're joined by delegates at the IWFM conference for a topical discussion on the most pressing issues within the workplace at this crucial time and what best-practice they are deploying to build back better. 

 You will discover:  

• Key priorities and challenges faced by the FM community 
• Best-practice deployed to date by organisations
• Key take-aways from the IWFM Conference  
• The future is hybrid, but is it the same for everyone?

You may also be interested in: 

1.  Your guide to Reimagining the Workplace

2.  Technology to support your smart & safe workplace

3.  Creating Better Workplaces with IWFM 

In this episode, we're joined by Morten Gammelgard, Executive Vice President at BullWall to highlight the ways in which organisations can protect themselves against the rapidly increasing threat of ransomware attacks. You'll hear how your organisation can take steps beyond end-point security to give a last line of defence as an increase in remote working has led to more ransomware attacks hitting the headlines.

You'll discover:

• The current trends and types of attacks affecting organisations
• The different types of protection available to your business
• How to implement a last line of defence and why this is important
• How to test your existing security measures

You may also be interested in:
Perimeter vs Containment - why you need to be proactive in the fight against ransomware
How much do ransomware attacks cost - and what's the best defence?
Ransomware Cyber Security Practice Guide

Contact the team for more information at: cybersecurity@ricoh.co.uk

In this conversation I am joined by Jessica Swank, Chief People Officer at Box, to discuss the challenges and opportunities of maintaining a successful culture in a hybrid workplace.

In this episode, we're joined by Dec Horgan from iOffice for a topical discussion on the best mix of people, spaces and tech and how they can all work in harmony to ensure a smart and safe workplace viable for 2021.

You will discover how solutions can address: 

• Desk, space and room management
• Space utilisation
• Safe Visitor Management
• All leading to a safe usage of space when coupled with understanding what your employees need before they return.

You may also be interested in:

1. Building a better workplace future                          https://discover.ricoh.co.uk/story/reimagining-your-workplace

       2. The CBI creates a state of the art, high productivity workplace
            https://www.ricoh.co.uk/business-services/case-studies/cbi.html

In this episode, we're joined by Neil Usher, author of The Elemental Workplace for a fascinating discussion on the hybrid workplace, how to keep your people at the centre of your decision making and redefining what your business needs.

You will discover: 

• The benefits of empowering your people
• The opportunities to optimise your workplace
• If a hybrid-workplace meets everyone’s needs
• The sustainability and agility you can enjoy whatever the future brings

You may also be interested in:

1. Where to get started with enabling a smart and safe workplace: https://discover.ricoh.co.uk/story/workplaceconsultancy/
2. Building a better workplace future:                            https://discover.ricoh.co.uk/story/reimagining-your-workplace
3. New research on the people and the workplace - The Conscious Workplace Report:
   https://discover.ricoh.co.uk/story/conscious-workplace

In this episode, we're joined by Carl Prescott from Apex Supply Chain Technologies for a discussion that will save your organisation time, money, space and wastage. You’ll hear how you can automate or provide self-service access to your existing workplace processes through smart lockers.  Engage with change; empower your people and evolve for continuous improvement.

You will discover how with smart locker solutions you can: 

• Set-up personal storage, IT & consumables management and mailroom applications
• Provide 24/7 contactless access
• Reduce person to person engagement and redeploy FTE to higher value roles
• Decrease IT consumption between 15 and 20%
• Reduce inventory levels by 30 - 50%
• Set-up a variety of secure methods for access authorisation
• All with central management and usage reporting

You may also be interested in:

1. Managing your resources with smart lockers  https://discover.ricoh.co.uk/story/workplacesmartlockers
2. Building a better workplace future                          https://discover.ricoh.co.uk/story/reimagining-your-workplace
3. Coventry City Council protects key workers and maintains essential services                     https://www.ricoh.co.uk/business-services/case-studies/coventry-city-council/

Dr. Bill Quinn, Vice President of Operations for the Roscom group of companies joins us to share his views on managing a mixed workplace with some team members working virtually while others are on site. Flexibility, communication, and constant diligence are all important factors for success when attempting to manage and lead in this type of environment. Dr. Quinn will discuss why there is a need for a mixed workplace as well as the advantages/disadvantages of a mixed workplace. He will also discuss some of the tools that can help managers navigate these types of workplaces.