jabra uc headset

Listen to this episode of the Headset Advisor  Tech Review Podcast to find out how three highly popular Jabra headsets compare; the Jabra Evolve2 65, the tried and true Evolve 75, and the beefy Jabra Evolve2 85.  Find  out what they have in  common, and what makes them different.

Make sure to use coupon code BLOG when shopping on our website which is www.headsetadvisor.com

This episode is narrated by Doug Merritt, Founder and CEO of Headset Advisor.

If you use headsets, or if you're someone who's responsible for buying them, then you probably know the Jabra name. Jabra headsets are used around the world, and the brand has a loyal following. 

So how do these three headsets compare? Let's take a quick look.

Wireless range. All three models are rated up to 100 feet. This is pretty standard among Bluetooth headsets.

Battery life. The Evolve2 65, and 85 models offer uup to 37 hours of battery life, whereas the Evolve 75 gives you up to 18.  No doubt the newer models are benefiting from advances in battery technology.

Weight. The Evolve2 65 weighs 6.2 ounces as does the Evolve 75. But, the Evolve2 85 hasn't been dieting lately because it tips the scales at 10 ounces. That's considered heavy by headset standards. Though advances in headset design does allow heavier headsets to feel lighter.

Busy light. All three have busy lights, but the 65, and 85 models have lights that can be seen from any viewing angle. That gives them an advantage of the 75.

Ear speakers. All three use 40mm ear speakers. This could mean they all sound pretty much the same, and they might. But, sound quality is subjective so when listening to all three you could find that you have a preference for one over the others.

Active Noise Cancellation. This is a relatively new business headset feature, and it's  designed to give the headset wearer the ability to reduce ambient room noise. The Evolve2 65 doesn't have this feature, though the Evolve 75, and Evolve2 85 do. The Evolve2 75 is the first model up the line that offers it.

Bluetooth version. The Evolve 75 uses Bluetooth version 4.2, whereas the Evolve2 65 and 85 use version 5.0. 5.0 is designed to provide faster data transmission speeds, longer wireless range, and lower power consumption.

Microphone. The Evolve2 65 uses a 3 MEMS mic array that's noise canceling. The Evolve 75 uses a noise canceling uni-directional mic, and the Evolve2 85 uses a whopping 10 MEMS  digital noise canceling mic array. And while on that particular mic, it can be swung upwards, and out of site where it stores away in the body of the ear speaker housing. When you pull it down, it unmutes.

Connectivity. All three connect to computers and mobile devices, and they all come with USB adapters (dongles), and allow for connecting up to 8 devices.

Color choice. The Evolve2 65, and the Evolve2 85 allow you to choose between black, and beigs where the Evolve 75 comes in one color only, black. So, if you want to express your individuality or non comformist tendencies, then the 65 or 85 could be a great choice.

Make sure to use coupon code BLOG when checking out on our website, which is www.headsetadvisor.com for a nice discount. 

Trade in old headsets to save even more.

And if the budget is tight, ask us about our very affordable monthly headset lease program. Replacement accesories are included, and the warranty never expires, so you'll save money, and you won't have to worry about having outdated equipment.

In this episode of the Headset Advisor Tech Review Podcast, you'll find out about some brand new  software that was recently released by Jabra. I'm referring to the new Engage + software for headset users, and headset environments.

I don't want you thinking that this software is just like all  the others, because its not. It actually focuses on different things compared to your typical headset software application. So have a listen if you'd like to find out what this  software is all about, and what it can do for you.

If you decide to purchase on our website, which is www.headsetadvisor.com make sure to use  coupon code  BLOG to get a nice discount on your order. Trade in your old headsets to save even more.

This episode is narrated by Doug Merritt, Founder and CEO of Headset Advisor.

Headset software is something relatively new for use with managing business headsets. And, most software that's available is designed to do things like perform firmware updates, or for making adjustments to headsets for things like sidetone, audio preferences, ringer details and more. 

And though the software in this Podcast is about headsets, it really isn't designed to do the things common to other headset software programs. Instead, this software deals with environmental things, as well as Call Center Agent responses to callers among other things.

I'm referring to the new Jabra Engage + software. 

If you manage a group that spends a lot of  time on the phone, such as in a Contact Center, then this is some software that you really need to know about. Here's what you need to know.

First, you need to use one of these models of headsets:

1. Jabra Engage 50 II
2. Jabra Engage 40

Why? Because these are the only headsets currently that contain firmware embedded into the microphone boom  that interacts with the software. I'm sure other models will become available  soon.

Secondly, you need to make sure that you're allowed to download software, because some organizations don't allow it. So, check with your IT Department to make sure it's allowable.

Here's a quick snapshot of what this software does:

1. Lets you know when your microphone boom is incorrectly postioned/located. This is to help avoid having poor audio quality.

2. You can set the decibel level for your work environment, and when noise exceeds that, you'll  get an alert about noise reaching that level. You can then decide the best way to handle that.

3. The software can also keep track of how often you interrupt your callers. The truth is, callers don't like to be interrupted. It can be frustrating, and make them feel like what they have to say is unimportant. Plus, the Agent may miss out on important information.

4. The Engage + software even tracks how long you're silent, and how often. Most of us have had the experience of being on a call,  and  the person we're  talking to goes silent for an awkward amount of time that prompts us to ask if they're still on the line.

5. If you try talking while your microphone is muted, you'll get notified right away.  No more giving your best presentation segment only to find out that nobody heard you due to your mic being muted.

These are only some of what  this new software can do. To  me,  if you're a Manager of a team who spends their day talking to customers, this is software that can really make a difference. It's free to download, and it has some features that can help to give your customers a better call experience, and help to make your Agents more productive.

Have questions, or need some help?  Reach out to us at Headset Advisor, and we'll  be happy to assist.

In this episode you'll find  out what the pitfalls are when you use a headset with poor sound quality on your business calls. If that's what you're using, you're risking more than you think. But the good news is there are some excellent solutions, and in this episode, I'll share two headsets that can make you sound like a Rock God, and slays background noise like Slash himself.

Use coupon code BLOG to get a great deal on a new headset when shopping on our website which is www.headsetadvisor.com

If you're talking with Grandma, it doesn't dip into your income if you're using a headset that sounds bad. But, can you say the same thing if you're using that same headset for your business calls? I'd argue that you have far more risk if you do.

First, when you sound bad, you can sound bad in a number of ways

• You can sound like you're a hundred miles away.
• You might sound like you're talking from a Cave in Crete
• You might be cutting in, and cutting out
• You might have so much static that your callers think they're hearing morse code.

However bad sound quality is defined, the one thing all those differing definitiions have in common is customers don't like it.  They don't like it when they can't hear you. They don't like it when you sound is echoy. They don't like it when they only hear bits of your conversation, and for sure they don't  want to hear all that noise going on around you.

So if you want to get a clear message across to those you're  talking to, you're putting that objective at risk when you use a poor sounding headset. Your callers might formulate a poor opinion of you based on the impression you're giving them by using bad equipment. 

These days nobody can really come up with a  good reason why they don't use a good sounding, high quality headset with a professional sounding microphone. There are many that do a great job, and we even offer a monthly program with headsets that start at just $2.00 per  month. Professional  sounding headsets have never been more affordable  as they are today.

Give your customers a better sounding call experience because they deserve that, and the truth is, so do you. 

Two excellent headsets that will make you sound  great, and give your callers a noise free call are:

1. The Orosound Tilde Pro
2. The Jabra Engage 50 II

We've tested both of  these headsets, and both sound excellent, and they both remove unwanted background noise extremely well.

If you'd like to see our reviews and sound tests, just head over to our Headset Advisor  Youtube channel, and search for Orosound Tilde  Pro, and Jabra Engage 50 II.

In the meantime, if we can answer any questions or assist you in any way, make  sure to reach out to us at Headset Advisor. You can call, email,  text or chat live with us.

And again, make sure to use coupon code BLOG for a discount on your order. Trade in old headsets to save even more.

And  if the budget's tight, we do have a monthly headset lease program that can make acquiring new headsets extremely affordable.

In this episode, you'll find out how the Jabra Evolve2 65 sounds. This  podcast includes comments on how the microphone  sounds, how well it does to reduce background noise,  and whether or not  the ear  speakers sound good when listening to music, podcasts, movies, or video calls.

So make sure to have a listen so you can get some good information on this  subject that's  based on  the results of multiple sound tests.

To get your best price, make  sure to use coupon code  BLOG when shopping  on our website, which is www.headsetadvisor.com

This episode is narrated by the Founder, and CEO of Headset Advisor, Doug Merritt

Anyone who uses a headset for business knows that sounding good is very important. Some might even go so far as to say that it's the most important feature on a headset. One thing for sure is when you're on important business calls, you need to sound good, and you don't want your callers to hear all that noise going on around you. That noise could be your coworkers giving each other high fives, or it could be your four legged friend greeting the UPS driver if you happen to work from  home. In any case, sound quality is exceptionally important when using a headset for business.

In this episode, I'll provide you with my thoughts on how the  Jabra Evolve2 65  sounds. Jabra, as you know, is one of the premier headset providers, and has been for decades. Recently, Jabra introduced a next generation family of headsets in the Evolve2 65, 75, and 85. So let's take a look at the 65, and find out how well it performs starting with microphone sound quality.

The sound of your voice when using the Evolve2 65, is excellent. We test a lot of headsets, and this one has a very nice, rich tone which you don't typically get in business headsets. For those that are listening to you talk, they'll hear you in a loud and clear, as well as rich tone which is great.

As for the Evolve2 65, and noise cancellation, well, that's a different matter. I listened to several noise tests where it was put up against the sounds of a typical office, dogs barking, and even the sound of a loud blender just a couple feet away.  At times it seemed to dampen the  noise pretty well, and other times, not so much. That left me feeling somewhere in the middle between feeling it was pretty good,  and not so good. I came to the conclusion that it's good enough' not great, not bad, just somewhere in the middle. I've certainly heard microphones that did a better job at removing noise, but for sure, this  one is good enough to use in business.

As for the ear speakers, Jabra did an amazing job with those. The sound you get out of the ear  speakers is pretty impressive really. And no, I'm  not suggesting that these ear speakers are in the same league as, say, Bose or Sony headphones. But what I am saying is for a business caliber headset, these ear speakers rock.

If this sounds like a headset you'd  like to consider, make  sure to use coupon code BLOG when shopping on our website. To go straight to the Evolve2 65, go here.

If you'd like to lower your price even further, then why not trade-in those old headsets you have gathering dust in your storeroom. They could be worth cash or credit when you trade them in.

Lastly, we have a unique monthly headset lease program that's very flexible and affordable that includes the headset accessories, and a warranty that never expires.  This is great if you need some new headsets, but the budget is tight.

Contact us here to learn more about these programs, or to just get some free help.

In this episode of the Headset Advisor Tech Review Podcast, you'll find out about some of the differences between the popular USB connector types used with many business headsets. These connector types are USB-A, and USB-C. Knowing the differences will help you to better understand which to look for when shopping or researching new headsets.

To get your best price, make  sure to use coupon  code BLOG  when checking out on our website which is www.headsetadvisor.com

Anyone who's shopped for new headsets these days understands that there are a lot of things to be aware of. In that shopping process you'll be hit with things that may be unfamiliar. You know, things like:

• DECT vs. Bluetooth
• Wired vs. Wireless headsets
• Wearing styles; monaural, binaural, in the ear, on the ear, behind the neck, or convertible
• Transparency mode
• Active Noise Cancellation. What's that, and how's it different from passive noise cancellation?
• And of course there's the topic of USB-A connection vs. USB-C.  What's the difference?

In this podcast, I'll attempt to shed some light on the last of these listed points. That is, the USB question. In doing so, I won't be getting overly technical, but instead, I'll keep it rather simple. After all, I have that kind of mind, so it suits me.

The first thing is these two connections look different from each other. USB-A is bigger, and it has squared off corners. The USB-C plug is much smaller, and the corners are rounded.

They also insert into the USB  port differently. USB-A insertes one way only. We've all tried plugged one of these  in, only to find it won't go. That's because it needs to be turned over and resinserted. When you use USB-C you can kiss all that goodbye. That's because you can insert it however you like because it can be inserted in either direction. I don't know about you, but I'm taking a liking to the C version.

The other big draw to the USB-C is faster transfer speeds, and more available power to charge things. But you know, much of that depends on the USB version  being used. For example, if you're using USB-A version 3.2, and the same version on USB-C, you have the same transmission speed. But, most of us are likely using a lower version which means slower speed.

USB-C, unlike USB-A, can operate with Thunderbolt 3 and 4 whereas USB-A can't. Many of the newer computers are coming with Thunderbolt, so using USB-C is clearly an advantage in that sense.

The truth is, for the way most of us use USB, that is, transfering and uploading files such as pictures for example, USB-A is still very adequate. In some instances though, it may require a little patience, but at the end of the day, USB-A will get the job  done.

USB-A was introduced in 1996, and C was introduced in 2014. Even with 8 years in the market, C hasn't fully overtaken A, and there are literally millions of USB-A devices still in use around the  world.  Will USB-C eventually cause the full phaseout of USB-A? It's looking that way. But again, that may be awhile.

Have questions, or need some help?

We have expert headset advisors available to answer your questions, provide you with a tailored recommendation, even help you get your headsets up and running. All this is absolutely free. Just go here to find all the  convenient ways you can reach us.

We also have an affordable monthly lease program that includes replacement accessories, and a warranty that never expires. Something to consider if the budget is tight.

And finally, if you're  looking for a lot of headsets, contact us for a bulk  price quote.  We carry all the leading brands, and I think you'

In this episode of the Headset Advisor Business Tech Review Podcast, you'll find out if you can continue using your Bluetooth wireless headset with your computer, if you lost, or misplaced the USB Adapter/Dongle.

This is a question that we get often, and I felt it was a topic  worth talking about. So make sure to have a listen to find out the differences of using the Adapter over the Bluetooth connection.

To get your best price on your order when shopping on our webiste which is www.headsetadvisor.com, make sure to use coupon code BLOG when checking out.

This episode is narrated by Doug Merritt, Founder, and CEO of Headset Advisor.

There's no denying that headsets have changed a lot over the years, and one of those changes is business headsets are now being used with computers, and the main connection is done through the use of a USB Adapter/dongle.

These are small devices that are small enough, and portable enough, to make them an easy target for being misplaced or lost. So, if that were to happen to you, would you find yourself asking the question; "should I replace the USB Adapter, or should I just  connect my headset to my computer using Bluetooth?" Before you make a quick decision, you might want to read a little further here, or have a listen to this podcast. That's because there's a little more going on beneath the surface that you should really know about.

Take for example, that when you connect using Bluetooth, you may find a few areas less efficient compared to when you were using that USB Adapter. 

• You'll likely have a connection that's less stable
• Your audio quality may suffer
• Your wireless range will probably be less
• And, if you now use remote call answering, well that just flew out the window.

Most computers these days are Bluetooth enabled, but that doesn't mean they all are. And, if you happen to be  using one that's not, then you can forget making any wireless connection to it. Instead, you may be left in a position  where you can't use it with your computer at all, or, with some models, you might have the option to use  it with a  USB cable. But, when you do that, you're now using a wireless headset as a wired one. Not a huge amount of sense in that I don't think.

USB adapters are typically replaceable, and are priced in the neighborhood of $30.00 or so on the low end, and around $100.00 on the high side. So, depending on your make and model, the chances are good that you'll be paying somewhere around $50.00 or so. So the question you have to ask yourself is, is it worth it?

Well, what's a better connection, better audio quality, longer wireless range, and being able to take calls when you're away from your desk worth? To me, those things are worth every penny of the price. But again, that's a decision you'll have to make.

If you need help finding the right replacement USB Adapter, then make sure to contact us here at Headset Advisor. We have expert headset specialists ready to help sort things out for you. We have nearly 30 years of dedicated headset experience which means we have answers. We also have a wide variety of headsets available, a unique headset trade in program, and even a pay as you go monthly headset lease program that even includes replacement accessories, and a warranty that never expires.

Want to learn more? Just go to www.headsetadvisor.com

And when you do,  make sure to use coupon code BLOG for your best price.