jewelry market

Glad to have you here in the first episode of Pearls of Wisdom after the holiday season. 

Didn’t we say we’ll make new memories this year? Well, here we are, kicking off 2024 with a fantastic episode featuring the one and only Joe Thacker, owner of Thacker Jewelry in Lubbock, Texas. 

Joe shares insights into the tremendous success of Thacker Jewelry’s December holiday sales with a record-breaking month despite the previous year’s challenges. What caught my attention was Joe’s strategic approach to clienteling with software to enhance customer relationships and drive sales. 

He shares the importance of continuous customer contact, recounting anecdotes about tracking special occasions like anniversaries and birthdays to foster a personalized experience. 

The discussion takes an intriguing turn toward the jewelry market, with Joe providing valuable insights into the ever-rising popularity of lab-grown diamonds. We talked about their unique strategy of not actively promoting these diamonds but rather addressing customer inquiries with transparency. 

Throughout the episode, Joe generously discusses his wealth of experience, marketing strategies, the importance of video marketing in showcasing their store’s identity, plus the incredible journey of Thacker Jewelry with over 50 years in the industry! 

Joe also shares some golden advice, like the importance of good software, employee care, and the enduring principle of the golden rule. 

He even recalls a heartwarming story about treating every customer with respect — a lesson that is sure to resonate deeply in jewelry retail. 

Join us as we create new memories and share knowledge on the ongoing journey here at the Pearls of Wisdom Podcast. Tune in and enjoy this episode because Joe Thacker has more valuable pieces of advice to share.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast

https://southernjewelrynews.com/podcast

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Welcome to another episode of Chatting with Chuck here at the Pearls of Wisdom podcast. Today, we’re joined by Jacob Dupuis from B&D Sales and Service, who shares many interesting insights about laser technology. 

He first introduces us to the B&D Sales and Service, a laser company originally focused on servicing the jewelry industry in the Northeast, particularly Rhode Island. They started by liquidating equipment from businesses going out of business and then selling it to the jewelry market in New York. 

In 1984, they ventured into Europe, bringing German lasers back to the 1984 Providence trade show, making them pioneers in introducing high-quality lasers to the jewelry industry. Jacob will share the secrets behind their success and commitment to maintaining a service-first mentality. 

We’ll also talk about the pricing of laser welders, from historical costs to the accessibility of modern options. Jacob will provide insights into the range of prices and what differentiates various laser models. 

Our conversation will highlight the latest laser technology, the Evo X, a desktop laser gaining attention in the industry. Find out why it’s a favorite among jewelers and how its features make a big difference. 

We’ll also address a common concern in the jewelry community—laser troubleshooting. Jacob will reveal how B&D can assist you, regardless of your laser’s brand. Their experience ensures they can help you get your laser back in action. 

Discover their comprehensive support, from phone consultations to video calls that guide you through diagnostics and potential repairs. BD Sales is your go-to solution for all your laser technology needs. 

Don’t miss out. Tune in now to explore the world of lasers in jewelry with our expert guest.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast

https://southernjewelrynews.com/podcast

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In this episode, we talk to Tanya Nisguretsky, the President & CEO of Virtual Diamond Boutique, a technology platform that lets retailers and suppliers eliminate the typical roadblocks in our industry that prevent fast, easy transactions.  Tanya recounts her many years in the NYC Diamond District on 47th Street and how suppliers would physically visit each other to find the right stone or item just to be able to close a sale.  Well, many jewelers don’t the luxury of visiting your neighbor to share inventory so, how can jewelers in towns large and small also have instant access to a large inventor…they can now do it with VDB.

To learn about Virtual Diamond Boutique, stop by their booth at the JCK Las Vegas show or in upcoming tradeshows or visit their website.  If you do stop by, make sure to bring Tanya a great Vodka drink!

Brought to you by:
Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast
https://southernjewelrynews.com/podcast

Subscribe on your favorite podcast platform:

• Apple Podcast = https://podcastsconnect.apple.com/my-podcasts/show/pearls-of-wisdom-jewelry-podcast/766e5a05-cc17-40a5-8d5a-f2a65b5b6c88

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In this episode, George Prout, the President of the Independent Division of Craft Diamonds, tells us about Lab-Grown diamonds, how they've been the biggest disrupter in the jewelry industry, how jewelers need to carry them because consumers are asking, and even shares a great selling technique when talking with customers.  We learned George is very knowledgeable about diamonds and the jewelry industry but also about many things which makes this interview a real pleasure to conduct and will make it one that many listeners will love.   Find out more about George Prout at: https://www.craftdiamonds.com/

Brought to you by:
Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast
https://southernjewelrynews.com/podcast

Subscribe on your favorite podcast platform:

• Apple Podcast = https://podcastsconnect.apple.com/my-podcasts/show/pearls-of-wisdom-jewelry-podcast/766e5a05-cc17-40a5-8d5a-f2a65b5b6c88

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In this episode, Chuck Frey tells us critical information about how to gracefully close your store and do it so that you, your employees, and your customers benefit.  Chuck covers the key questions store owners have and the realities they need to be aware of.  

Chuck, the founder of Charles Frey & Co, has been helping jewelers with cash-raising events for over 35 years.  Store Closing Events and Going of Business Events are among the most common type of events he has performed in his extensive career but provides extreme value for jewelry stores looking to reduce inventory, move to new locations, retire, and more.

Find out more about George Prout at: https://www.charlesfreyco.com/

Brought to you by:
Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast
https://southernjewelrynews.com/podcast

Subscribe on your favorite podcast platform:

• Apple Podcast = https://podcastsconnect.apple.com/my-podcasts/show/pearls-of-wisdom-jewelry-podcast/766e5a05-cc17-40a5-8d5a-f2a65b5b6c88

• Amazon Music/Audible = https://www.audible.com/pd/Pearls-of-Wisdom-Jewelry-Podcast-Podcast/B09WQHQFVS

• iHeartRadio = https://www.iheart.com/podcast/263-pearls-of-wisdom-jewelry-p-94785996/

• Spotify = https://open.spotify.com/show/6IU1OHwxrNZ0YW0GWGvJB5?si=5627249218c149e8