Logo

    josephmichelli

    Explore "josephmichelli" with insightful episodes like "Lessons Learned from the Man Who Cracked the Leadership Codes of Many Top Companies" and "Pandemic-Tested Leadership Lessons with Joseph Michelli" from podcasts like ""The DTC Insider" and "Brainfluence"" and more!

    Episodes (2)

    Lessons Learned from the Man Who Cracked the Leadership Codes of Many Top Companies

    Lessons Learned from the Man Who Cracked the Leadership Codes of Many Top Companies

    Joseph Michelli is the CEO of The Michelli Experience (TME), a full-service human experience delivery company that offers leadership and management consulting, personalized training, customer journey mapping, agile design, and customer retention solutions to clients. 

    Joseph is also a speaker and a New York Times bestselling author of Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges. Joseph donated the proceeds from the book to Direct Relief, a non-profit organization that provides relief to those impacted by crisis situations.

    In this episode…

    Building a successful company requires excellent leadership skills. It also requires resilient, adaptable, creative leaders who are adept problem solvers, especially if they have to navigate difficult waters.

    Throughout the pandemic, business leaders were put to the test. Companies were affected in a myriad of ways and were forced to adapt to the changing circumstances if they were going to survive. Creative ways were found to serve customers, manage finances, and keep employees engaged. Additionally, all the focus leaders had on managing the business put them in a place where they weren’t taking care of themselves very well. They had to find ways to reach outside their networks to gather insights from other leaders about how to manage the crisis. But it turned out that many companies around the globe came out stronger on the other side as the world began to open up again. 

    In this episode of The Fit Growth Machine Podcast, Brian Roisentul interviews Joseph Michelli, the CEO of The Michelli Experience, about the lessons he learned from the leaders of top companies about managing a business during the pandemic. Joseph also talks about the human resource challenges leaders faced, the impact of having a clear purpose, and the strategies leaders use to build thriving brands. 

    Pandemic-Tested Leadership Lessons with Joseph Michelli

    Pandemic-Tested Leadership Lessons with Joseph Michelli

    Joseph Michelli, Ph.D., is a certified customer experience and speaking professional. He is also Global Guru’s #1 US-based customer service expert and the author of ten business books about companies like Airbnb, Starbucks, Zappos, Mercedes-Benz, and The Ritz-Carlton Hotel Company. In addition to being a Wall Street Journal and New York Times #1 bestselling author, Joseph helps leaders and frontline team members drive customer loyalty and referrals

    Listen in as Joseph discusses something extremely timely as we collectively go through a global pandemic: how to best lead a company during the midst of massive upheaval and uncertainty. He’ll share why now it’s more important than ever to be employee-obsessed, how the work-from-home movement has shifted over the course of the pandemic, and why taking care of yourself should also be a top priority.

    You can find show notes and more information by clicking here: https://bit.ly/2HRTdZ8

    Logo

    © 2024 Podcastworld. All rights reserved

    Stay up to date

    For any inquiries, please email us at hello@podcastworld.io