lean change management

Welcome to episode 52 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

My guest today is  Patti Sanchez; the Chief Strategy Officer for Duarte, bringing over thirty years of communication expertise to the table.

Patti has played a pivotal role in driving transformative communication initiatives for prominent brands such as Cisco, Ericsson, Hewlett-Packard, Nike, Symantec, VMware, and many others. 

The author of 'Presenting Virtually: Communicate and Connect with Online Audiences' and co-author of 'Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols', Patti has been instrumental in teaching hundreds of leaders how to enhance their empathy and communication skills.

In this episode, Patti and I explore the ever important topic of Organisational Change Empathy and the role it plays in driving positive experience and employee engagement.

I am grateful to have Patti chatting with me today.

Topics include :

1. What's change empathy? 
2. Story telling as means to show empathy.
3. A story plot as a change journey . 
4. Trust thrives in the times of empathy. 
5. Change empathy to unearth resilience. 
6. Curiosity vs empathy. 
7. Change empathy from change practitioners 
8. Empathy as a de-risking strategy. 
9. Org, Change empathy vs employee change empathy. 
10. Successful change is the nature of successful business. 
11. Three key takeaways from this podcast, 

And much more...

About Patti (In her words)
I'm the Chief Strategy Officer for Duarte, with over thirty years of experience as a communicator. I've led transformative communications initiatives for brands including Cisco, Ericsson, Hewlett-Packard, LexisNexis, Nike, Symantec, VMware, and Compassion International, and taught hundreds of leaders to become more empathetic and effective communicators. I am the author of Presenting Virtually: Communicate and Connect with Online Audiences (October 2021) and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols with Nancy Duarte (February 2016).

Books

1. Author - 'Presenting Virtually: Communicate and Connect with Online Audiences' 
2. Co-author -  'Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols', 

Contact
Patti’s Profile
linkedin.com/in/patti-sanchez-2bab41
Website
duarte.com (Company)
Email
chez_sanchez@hotmail.com 

Ali Juma
@The Inner Game of Change podcast

Welcome to episode 50 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Bridget Soulsby; a thought leader and executive director in the higher education industry. Throughout her capacity as a decision maker, Bridget excels at navigating through the dynamic university setting, fostering a long term view to balance the needs of staff, academics and students.

In this episode, Bridget shares with me her invaluable insights and lessons she learned as a result of a recent strategic change.
 
I am inspired by this humble leader and grateful for her time with me today.

About Bridget
Bridget is an accomplished Executive Director of Operations, a visionary leader at the helm of a dynamic university setting. With a proven track record in driving strategic initiatives that yield impactful results, Bridget embodies the perfect blend of operational expertise and academic planning insight. Her seasoned leadership is underscored by a profound commitment to optimizing organizational efficiency and elevating the overall staff and student experience. Adept at aligning resources, fostering collaboration, and implementing innovative solutions, Bridget orchestrates a seamless fusion of higher education demands and business acumen. Her impressive tenure is marked by a solid history of transforming challenges into opportunities, solidifying her reputation as a strategic powerhouse. As a respected figure in both academic and operational realms within La Trobe university, Bridget's leadership continues to shape a thriving ecosystem that promotes positive change.

Contact
LinknedIn
linkedin.com/in/bridget-soulsby-0b70769
Email
bsoulsby@gmail.com 

Ali Juma
@The Inner Game of Change podcast

This episode was inspired by a question on one of our recent Linked In posts.

How does Lean Change manage change at scale with 90,000 people across 3,000 locations when you don't have access to 99% of the people?

Oddly enough, the same week I had the same question from two separate lean coffee sessions in my workshops.

So is there some substance to the phrase "building change capability is the best way to ensure successful change?", or is it just another click-bait, nonsensical statement that litters the internet and gets you a gazillion likes/shares/retweets?

Resources mentioned:

Survey results - https://www.surveymonkey.com/results/SM-aEr0yU08GHMWAFACD52UzA_3D_3D/

Original post: https://www.linkedin.com/pulse/building-change-capability-good-idea-jason-little/?trackingId=GUjRbJCZR4e6Sk1k9zx9PQ%3D%3D

Video version: https://www.youtube.com/watch?v=7IbpY1T-RCI&list=PL7PO2zNo-oFvQzmhD34IkFJTC7nYjY9cr&index=1

Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube

Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

My guest today is Lydia Moussa; An author, a global transformation consultant with a PhD in change implementation and the Founder at The Change Hub. As an expert in change implementation, Lydia combines knowledge and evidence from her research to help businesses achieve successful human centered transformational change. 

 In this episode, as well as chatting about her upcoming book, Lydia and I chat about effective change implementation as key part of the change cycle to help business navigate through the change often ‘messy’ middle.

I am grateful to have Lydia chatting with me today. 

Topics include:

1. The science behind implementation
2. Common enablers and barriers to effective implementation 
3. Adoption the heart of implementation 
4. Embrace the ‘messy middle’ 
5. Don’t set and forget
6. Purpose driven change plans 
7. Lydia’s concept of ‘Go Live’
8. Lydia’s upcoming book

And much more...

About Lydia (In her own words)

✅ Expertise
Transformation and change expert, Lydia Moussa, combines knowledge and evidence from her PhD in change implementation research, with over 10 years of change experience to help teams achieve successful, human-centered organisational transformation.

Her expertise in change has led her to publish her work in the Journals of Change Management and Implementation Science, speak at national and international conferences, teach the change topic in the Executive MBA at the University of Technology Sydney, and work with leaders to bring change to life.

✅ Experience
Lydia has worked as a Transformation Consultant across a wide range of industries and has led a variety of large scale national and global transformation projects across multiple sites and functions, with a diverse range of stakeholder groups.
These have involved adoption of digital platforms, transforming organisational culture, rebuilding business workflow and processes, designing and implementing services, building internal change capabilities through training, as well adapting to new ways of working including agile and Human Centred Design.

✅ Approach
For successful transformation to occur, Lydia believes time needs to be spent understanding the setting, those involved, their priorities, the objectives of the change, and utilise different evidence-based strategies, according to the needs. Lydia uses approaches such as:
- Change Facilitation
- Implementation Science
- Change Management
- Human-Centered Design
- Agile Methodology among others.

✅ Innovation
Lydia lives to challenge the status quo of change, and aims to move the industry from stepped, linear, silo'ed approaches towards dynamic, tailored, human-centered transformations.

Contact

LinknedIn
linkedin.com/in/lydia-moussa

Website
thechangehub.com.au
Email

info@thechangehub.com.au

Ali Juma
@The Inner Game of Change podcast

Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

My guest today is Alex Boulting ; A trained economist, a Speaker and an Expert in building Change Capability. 

A passionate change expert, Alex has developed his practice around helping organisations adapt to the ever changing environments.    

In this episode, Alex and I chat about how organisations can adopt a long-term change capability mindset and build the environment to help people navigate through change. 

I am grateful to have Alex chatting with me today.

Topics include:

1. The ingredients of building change capability
2. Adopt a scientific mindset
3. Do change basics exceptionally well
4. We need to revisit our change beliefs
5. How do you prove that managing change actually works?
6. What is a 'dynamic capability'?
7. Change management as an organisational development practice,

And much more...

About Alex (in his own words)
I help companies upscale their culture. I believe that every company in the world has the potential to create a positive environment where people can flourish and grow.

I build change capability. Change is not a 'one off' activity it is continuous. My methods help organisations to continually adapt to ever-changing environments.

I join up the dots. Using my 20+ years of experience, wearing a variety of hats and using the best available evidence I amplify the positive core of organisations.

If you have big ideas then I can help make them happen. Culture is all about performance and change. These are my areas of passion and specialty so please reach out to me for a chat…

Contact Alex
LinkedIn
linkedin.com/in/alexboulting
Website
ebbnflow.co.uk 
Email
alex@ebbnflow.co.uk

Ali Juma
@The Inner Game of Change podcast

Hi everyone

Welcome to the Inner Game of Change Podcast Where we focus on exploring the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

Today, my guest is Jason Little to chat about his book Lean Change Management and other topics too. 

Jason is the founder of Lean Change organisation. I find Jason to be a passionate and authentic thought leader in the arena of Lean and Agile change with decades of experience and practice. 

In this podcast, Jason will share his views on managing agile and lean change, as well as practical approaches underpinned by true stories.  

About Jason

Chief Product Nerd at Spero Careers Canada, Author of Lean Change Management, Change Agility and Agile Transformation, Founder of the Modern Change Community, Spark the Change Toronto.

Contacts

www.leanchange.org 

Topics include:

1.       Lean Change Management

2.       Change resistance

3.       Minimal Viable Change (MVC)

4.       Change vs Transformation 

5.       Cost and value vs level of disruption

6.       Episodic training 

7.       The importance of experimentation. 

8.       The future of Digital transformation 

And much more.

Ali Juma
@The Inner Game of Change podcast