mobile devices

Mobile devices have become pervasive in reach and constant in attention. What role does that availability have as a cause of, and potential solution to, crises in mental health and the care profession? And who falls between the cracks where technology falls short?

Dr Dianne Wepa from Charles Darwin University joins us again along side Dr Jabin from the University of Bradford to talk tech, therapy and professional care. 

This episode includes discussion of suicide. Listener discretion is advised.

Read the original article: https://doi.org/10.1177/20552076231174307

Listen to their previous episode: https://doi.org/10.5281/zenodo.10213208

Stuart MacKinnon, Chief Operating Officer, NCR Atleos

As the traditional banking industry continues to evolve, the efficiency needs of financial institutions and the continuing preference among many bank customers for cash access and self-directed banking is driving growth for NCR Atleos. The ‘new’ company sees a bright future for both its hardware and software BankTech solutions. Robin Amlôt of IBS Intelligence speaks to Stuart MacKinnon, Chief Operating Officer of NCR Atleos. 

It's not uncommon for organizations to hire mobility management vendors to save money on their wireless bills, only to see the initial savings disappear after a few years. Without a clear understanding of the reasons why,  frustration can easily build leading to friction between you and your vendor.  By using a benchmark or maturity model to assess your enterprise mobility program, organizations can see continuous improvement, manage expectations properly and develop strong action plans. So, what does this maturity model look like?

In this episode, we talk about the enterprise mobility journey and why it’s important for companies to understand the key management stages and touchpoints. We’ll chat about what you can realistically expect from your internal staff or outside mobility partners, especially after year one, two and three and in crucial areas such as cost savings. We’ll also share strategies to mitigate single-points-of-failure and tips for managing stakeholder expectations, so everybody wins.

Featured Guest:  Ben Crees is Director of Client Experience at vMOX, and has almost two decades of telecom and mobility experience.  Based in the UK, he has over sixteen years of experience leading global teams and multi-disciplinary collaboration, delivering first-class services in dynamic and complex SaaS environments.

BlueFletch explores the pros and cons of iOS devices and Android devices in the enterprise environment, and discusses insights and actionable strategies in deciding which workforce device platform is right for your enterprise.

• Different device hardware platforms
• Customization in Android vs iOS
• Consistent Custom User experience
• Availability of accessories

When it comes to hiring in the IT field, it's important to look beyond the buzzwords and dig deeper into the candidate's skills and experiences. While technical expertise is undoubtedly vital, the best IT professionals possess a diverse range of qualities that make them stand out from the crowd.

In this episode, we dive into the world of IT hiring, discussing the ins and outs of finding the best mobility management professionals for your business. From technical expertise to problem-solving abilities, we'll explore the key qualities that set apart the crème de la crème of IT and telecom candidates. Additionally, we'll tackle the age-old debate of outsourcing versus insourcing your enterprise mobility management.

Featured Guest: Paul Krauser is Sr. Director of Business Intelligence and Data Management at vMOX, and has almost two decades of telecom and mobility experience. He has a history of developing new and optimizing existing processes to maximize service delivery, cost savings, and net revenue.  Paul also has a Lean Six Sigma process management background.

Reckitt is a British multinational manufacturer and distributor of health, hygiene and home products. They exist to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. With 43,000 employees worldwide, three business units and presence in 60 countries across six continents, managing mobile phones and their contracts is a full-time job. 

In this episode, Teri Fravel, Service Delivery Manager at vMOX, sits down with Marybeth LaMendella, IT&D Product Line Manager for the Americas,  to talk about the mobile journey Reckitt has taken with vMOX and how they found success. Including: 

• Challenges within the Reckitt mobile environment that first brought them to vMOX
• Experience with a "one-size-fits-all" mobile strategy and their perspective on business unlimited plans
• How the Reckitt enterprise mobility program has evolved over the years and where they have seen the most impact
• Marybeth's view on makes a good partnership and advice for other professionals working with a MMS vendor like vMOX
• The major mobility wins for Reckitt and its employees and what the future holds

Featured Guests: Terri Fravel, Service Delivery Manager, at vMOX and Marybeth LaMendella, IT&D Product Line Manager, Americas, at Reckitt. 

Clint Larson from Liberty Systems joins BlueFletch to discuss RFID technologies and their use in the supply chain, including manufacturing and distribution.

Wondering how to handle your old company-owned mobile devices once you're done with them? Or what to do with a device when an employee leaves?

Reverse logistics is simply the process of managing the flow of products from the point of consumption back to the point of origin. In the case of mobile devices, it involves collecting, refurbishing, repairing, and redistributing used smartphones, tablets, and other devices. From its positive impact on the environment to economic benefits and data security, reverse logistics is growing in adoption by businesses of all sizes.

In this episode, we talk about the ins and outs of mobile device forward and reverse logistics. We chat about how companies are using reverse logistics to lessen their overall impact, reduce costs and protect important data. We also dive into the reasons why more and more IT teams are outsourcing this function to a third party to make sure their devices get a second life. 

Featured Guest: Grete Humbert Mortley is Senior Director of Operations at vMOX, and has two decades of experience in telecom and mobility.  She has a strong focus on client experience, and is passionate about driving client value and achieving desired outcomes.

Jim Sermonet, Zebra Retail Solutions joins BlueFletch in discussing challenges retailers are facing in terms of retail engagement, inventory, and compliance, and how technology can help today's modern store in both retail environments and warehouses.

Matt Dermody of Manhattan Associates joins BlueFletch in a discussion on mobile device management systems and the way devices are managed today. Matt discusses how Google has approached the management of Android devices, how device ownership and control is affecting management, and other MDM/EMM advances.

Special guest Brian Gore from Ivanti Wavelink joins Brett Cooper to discuss technology in the modern warehouse; everything from telnet and green screens to modern IoT trends affecting IT in the warehouse.  

In this episode, Brett and Richard talk about the effects AI is having on personalizing content and six things to be cognizant of when trying to customize and personalize enterprise apps for the workforce. 

The onboarding stage is just as critical as the selection phase when moving to a new managed mobility services (MMS) vendor. A poor experience and clunky implementation can lead to unhappy, frustrated teams and hidden costs. 

In this episode, we talk about smoothly migrating your enterprise mobility projects to a different vendor and the dos and don’ts of onboarding. We chat about how companies can maximize onboarding efficiency while minimizing wireless costs and risks to your business and any disruptions to end users.

Featured Guest:  Grete Humbert Mortley is Senior Director of Operations at vMOX, and has two decades of experience in telecom and mobility.  She has a strong focus on client experience, and is passionate about driving client value and achieving desired outcomes. 

Our industry experts discuss and share practical tips for reducing workforce device loss, helping you unlock cost savings, enhance data security, track devices, and improve employee accountability, including: 

• The significance of reducing workforce device loss and its impact on your bottom line.
• Proven strategies for implementing strict device check-in/check-out policies and centralized tracking systems.
• The importance of providing accountability programs for employees, ensuring they’re equipped with the knowledge and skills to prevent device loss.
• How to leverage device management solutions to streamline device monitoring, lock and wipe capabilities, and real-time device tracking.
• Best practices for conducting regular device audits, identifying potential issues, and optimizing inventory management

Did you know streaming TV has shot to the top, replacing cable and satellite in just a few short years?

My guest represents 30A Television, which is one of many channels they broadcast. 30A TV is – Information – Entertainment – Beach Style! and be sure to download their apps from App Stores, ROKU, Fire TV and much more.

 Their broadcasts are a combination of television broadcast, Internet, mobile devices, Apps, and national syndication.

https://www.30a.media

http://www.yourlotandparcel.org

No matter the industry, every company needs mobile device policies and procedures to operate effectively and successfully. Post-pandemic, the need is even more critical as enterprise mobility grows in complexity, the work from anywhere model becomes the norm and cyber attacks increase.
 
At a basic level, a mobile device management policy creates rules for how mobile devices are used and secured within your company. It plays an important role in making sure that your company is protected against data breaches, ballooning IT costs and a poor employee experience. 

In this episode, we break down the corporate mobile device management policy. Why it’s important for companies to establish mobile device rules to manage spend and reduce risk, and the common mistakes we have seen clients make when drafting policies. We’ll also chat about employee enforcement and how you can successfully globalize and scale when dealing with different country laws and cultures. 

Featured Guests:  Ben Crees is Director of Client Experience at vMOX, and has almost two decades of telecom and mobility experience.  Based in the UK, he has over sixteen years of experience leading global teams and multi-disciplinary collaboration, delivering first-class services in dynamic and complex SaaS environments.

Paul Krauser is Director of Business Intelligence and Data Management at vMOX, and has almost two decades of telecom and mobility experience. He has a history of developing new and optimizing existing processes to maximize service delivery, cost savings, and net revenue.  Paul also has a Lean Six Sigma process management background.

Maintaining data security and privacy is more important than ever. According to an IBM and Ponemon Institute report, the average cost of a data breach reached a new high of $4.35 million in 2022. With the rise in cyber threats, companies are looking for strategies that not only help them build trust with customers and employees, but protect their business and bottom line. However, the growing complexity of IT operations, including managing mobile assets within a "work-from-anywhere" model, and evolving privacy laws, can make it difficult to stay up to date and safe from cyberattacks and data leaks.
 
In this episode, we dig deeper into data protection and how it can bring business value. We explore common data protection challenges within telecom and the impact from recent regulatory changes. We also talk about how IT professionals can better protect privacy and get the balance right within their global corporate mobile environment.

Featured Guests: Ben Crees is Director of Client Experience at vMOX, and has almost two decades of telecom and mobility experience. Based in the UK, he has over sixteen years of experience leading global teams and multi-disciplinary collaboration, delivering first-class services in dynamic and complex SaaS environments. Jordan Gurevich is General Counsel at vMOX and supports the company's legal and strategic growth  initiatives  He has extensive corporate experience in legal departments of some of the world's most prominent global telco and IT companies . 

Inflation continues to run at multi-decade highs and blows in geopolitics, energy and economics have companies spinning. Experts are saying a global recession this year is inevitable, if not already taking shape. Many teams responsible for their company's wireless expenses and mobile devices around the world are looking for creative ways to successfully steer through these turbulent waters.

In this episode, we dive into the biggest global enterprise mobility trends,  such as mobile device leasing and purchasing, impacting companies in 2023 and beyond. You'll hear strategies for success, the biggest mistakes to avoid and the most worthwhile investment businesses can make in 2023 to improve their enterprise mobility management.

Featured Guest: Ben Crees is Director of Client Experience at vMOX, and has almost two decades of telecom and mobility experience. Based in the UK, he has over sixteen years of experience leading global teams and multi-disciplinary collaboration, delivering first-class services in dynamic and complex SaaS environments.