mspbusiness

Julian is joined by Technology Leader and IT Channel Veteran, Juan Fernandez, Co-Founder and CEO at MSP Growth Coalition and Channel Chief at HacWare. Juan gives us his three keys to success in evolving your IT Services business in today’s crazy cybersecurity landscape. Some great stories and examples from when he built his MSP business and made the shift to MSSP.

You can catch up with Juan at our upcoming Cybersecurity Expo in Phoenix, February 16 & 17. Reserve your spot today at https://iotssa.com/cybersecurity-expo-phoenix/ Connect with Juan on LinkedIN and check out what he is doing now at HacWare.

Julian changes gears from cybersecurity this week to take a deep dive into the vendor partner relationship with Desmond Russell, Chief Partnership Officer at Partner Elevate.

Desmond unpacks the challenges both sides face in this B-B relationship with his 3 main hurdles.

• Lack of Confidence
• Flat Engagement
• Unpredictable Performance  

By better understanding both sides of the partnership, Desmond gives some great insights for MSPs to more effectively grow and strengthen vendor relationships in order to achieve the ultimate goal of a mutually beneficial partnership in order to drive results and growth.

#MSP #ITChannel #bettertogether #IoTSSA

From musician to IT Exec, Luis Giraldo, CXO at ScalePad takes a deep dive with Julian into growing an MSP into a thriving business. Luis has built and sold two IT Services businesses, worked on the vendor side of the equation and now defines himself as an MSP Advocate. All while still finding time to tour with Shakira for 6 months playing keyboards!

Luis talks about the nuances between loving tech and loving helping people with tech. Its all about creating an effective customer experience and focusing on the areas to scale and grow your business from the beginning and integrating into your company culture. Some excellent ideas and tips in this episode so be ready to take a few notes. You can connect with Luis through LinkedIN or email him directly at luis.giraldo@scalepad.com   

With the massive shift to a distributed workforce and businesses operating without perimeters, there has never been a better time to look at partnering your cybersecurity offering. Cybersecurity is a specialty knowledge that requires a different skill set and expertise. Partnering allows you to continue to grow your business, focusing on your core skills and offerings which are needed more than ever by not only the SMB but also enterprise sized organizations.    

Solutions Granted CEO, Michael Crean gives Brian some great insights and things you should be looking at when looking for a cybersecurity partner. As they say – You need to be right every time, however the bad guys only need to be right once. Do you have the resources and expertise in house to effectively secure your clients…every time?

Solutions Granted are an MSSP that take a holistic approach in partnering with MSP’s to not only secure their clients, however also support with client conversations, whether its adding to their security stack or ensuring compliance is being met. You can find more information about Solutions Granted and contact info in our Security Solutions Showcase.  

Brian talks with Secure Now CEO, Art Gross about the many tentacles of cybersecurity training. Its not just about teaching your customers employees what Ransomware is or a Phishing attack. It is about getting your clients staff to engage with you the IT Service Provider. The integration of employee training aligns you with your clients to collectively secure against attacks, however it also provides other residual benefits. High to low risk scoring for organizations and their individual staff members which illustrates progress they are making as a result of your efforts and services. Tools they can use from a Human Resources aspect when training staff on the importance of securing their business environments and reducing risk. The ongoing training with a mature educated staff, then shifts to current cybersecurity alerts, keeping your customers abreast of current threats they need to be aware of and securing against. Cybersecurity training is an ongoing business program which needs to be adopted by all businesses in today’s environment. Not a one-off product or service.