mspdevelopment

Show Website: https://mspbusinessschool.com/

Guest

Name: Jake Carroll https://www.linkedin.com/in/jake-carr...
Company: OSR Mange https://www.osrmanage.com/

Hosts

Brian Doyle: https://www.linkedin.com/in/briandoyl...
Robb Rogers: https://www.linkedin.com/in/robb-roge...
Tim McNeil: https://www.linkedin.com/in/timmcneil3/

Sponsors

vCIOToolbox: https://vciotoolbox.com
OSR Manage: https://osrmanage.com

1:59 – Jake said that there have always been a lot of people who chose to work in sales or as a group of people who work in sales, whether they had a degree or not. Before you could start working, there was no salary and you couldn't just go knocking on doors. 

7:19 – Brian asks Jake what is his role as a Virtual Sales Manager.

11:07 – Tim stated he won't even argue that you were recruited as an engineer to protect forever, no matter what it is or how high up the scale it is. The salesperson actually needs more supervision, more oversight, and more training.

15:24 – Robb asks Jake what would you say do you manage a lot of people? Do you manage others or do you manage in salespeople? What would you say is probably what you have to do most during your manager time? Are you coaching, reps up, or are you doing kind of ability, are you being the person in between? What would you say is the most time-consuming of your job?

23:14 – Jake claimed that we currently have some very strong indicators, none of which are more straightforward than the emails you exchange with one another. Email correspondence between the individual you are dealing with at the company and your company is a really excellent indicator. The disadvantage of maintaining the moment is that it has a table and asks if everyone is in agreement if the meeting doesn't start or if this is the agenda.

George Bardissi is the Founder and CEO of three companies: Bardissi Enterprises, an MSP based in Philadelphia, PA; bvoip, a channel-only firm that works with other MSPs around the world in the Cloud Communications Space; and MSP Initiative, which was founded in the middle of the 2020 pandemic, as a community and networking entity to help bridge the gap between IT Service Providers and MSPs to collaborate in new ways. In this episode, they talked about Breaking the Boundaries of MSP Growth

2:48 – George stated that he mastered many of the skills he possessed at an early age largely on his own and that he quickly became involved in them. He started an IT services business when he was still a high school student. He was really apprehended entering the school on a weekend when other activities, such as building an access point in the cafeteria, are taking place.

6:25 – Sade recalls her fortunate accident entry into the MSP world. Someone she had previously worked with in 2017 was in and out of the MSP sandbox. From that point on, George pretty much took her under his wing and just sort of showed her a little bit of everything, and from that point on, she actually began to gain a true understanding of what exactly the MSP land is like.

11:38 – Brian says it's nice to see the community now taking conferences and extending them out a little bit farther, as well as adding other choices for participants to come together and finish the day in a different way.

16:58 – George responds to Brian's question on how to delegate and scale up. He believes the most important thing he can tell people is to see Gary V.

20:36 – Tim says that one of the things that they do on a daily basis is hiring salespeople for MSPs all across the nation, and it's kind of amazing how, just a year ago, the mindset had changed so that candidates suddenly had more negotiating power than they had ever had in interviews. However, he will admit that he does feel like it's beginning to turn back a little bit—certainly not to the extent it once did, but it is unquestionably beginning to turn back.

22:37 – Sade stated that right now, all efforts are focused on the new type of structured events that MSP is holding, namely the MSP Community Mines.