nwfa

Brett Miller gives a detailed overview of the new NWFA Installation Guidelines, which are an indispensable tool offering industry-accepted standards for hardwood flooring installations. 

Brett Miller and Dee Lenston, Professional Sales Training Manager of Bona, discuss changes they’ve seen in the hardwood flooring industry, how technology is changing the profession, the importance of ongoing education.

For more information on the NWFA and its educational programs go to https://www.nwfa.org/.

Michael Martin and Chris Zizza discuss specific advice for how and when to begin planning an "end game" succession plan for your hardwood flooring business. 

Learn more about the specific benefits of being a member of the National Wood Flooring Association.

Brett Miller speaks with Chris Kacik, an NWFA Certified Installer, Sand & Finisher, and Inspector from Green Oak Hardwood Floors in Ireland.  Chris and Brett discuss how skills he gained by working with the National Wood Flooring Association have helped him grow his business and become a trusted authority in his country. 

Brett Miller speaks with Rusty Swindoll, NWFA Technical Advisor.  They discuss Rusty’s unique perspective on the hard wood flooring industry, NWFA/NOFMA Certified Manufacturers, common issues Rusty assists members with on the NWFA Technical Hotline, and details on the NWFA's new Installation Guidelines Manual.  

Brett Miller is joined by NWFA Regional Instructor Jason Elquest. Jason is the Owner of Blackhawk Floors in Scottsdale, Arizona. He currently serves on the NWFACP Board of Directors, and is a NWFACP Certified Installer, Sand & Finisher, and Inspector. Brett and Jason discuss lessons learned in the hardwood flooring industry, advice for their younger selves, and the importance of customer service.

Brett Miller is joined by NWFA Regional Instructor Jon Namba.  Brett and Jon discuss a wide variety of topics, including changes and trends in the flooring industry, advice for training young employees, the impact of the skills gap, marketability versus sustainability, and the messaging on hardwood flooring we should be sharing with consumers.

In the second and final part of our interview with Sprigg Lynn of Universal Floors, Brett and Sprigg discuss how to best sell craftsmanship to the consumer, actionable advice on how to take your business to the next level, and the importance of the NWFA's Certified Professional program.

In part one of a two part conversation, Brett Miller speaks with Sprigg Lynn of Universal Floors, in Washington, D.C.  Brett and Sprigg talk team building, employee education, motivation and retention. 

The NWFA uses digital badges to recognize learning.  Whether from online NWFA courses or certifications following hands-on training and assessment, members earn education credits that feed into benefits whether consumers search for certified members.  Education and Member Engagement Director, Stephanie Owen talks us through their program and the benefits for the Association.

In this episode of the Leading Learning podcast, Celisa talks with Stephanie Owen, director of education with the National Wood Flooring Association (NWFA) Stephanie knows first-hand how digital badges and credentials can impact member engagement, learning, and exposure in the marketplace. That’s because she’s been responsible for overseeing the development and implementation of NWFA University to include the use of digital credentials.

Celisa talks with Stephanie about their rollout out digital credentials and badges along with the launch of NWFA University, how it’s impacted them, and valuable lessons they’ve learned along the way.

Full show notes available at http://www.leadinglearning.com/episode81. 

Highlighted Resource: Association Learning + Technology Report - based on a survey of a broad range of trade and professional associations, it provides the most comprehensive insights currently available on the use of technology to enhance and enable education in the association sector.

Thank you to Castle, the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-service certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.