patient satisfaction

Guest: Jesse M. Ehrenfeld, M.D., MPH, President, American Medical Association [@AmerMedicalAssn]

On Linkedin | https://www.linkedin.com/in/doctorjesse/

On Twitter | https://twitter.com/DoctorJesseMD

____________________________

Host: Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast

On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli

____________________________

Episode Notes

Hey everyone, it's Marco Ciappelli here, and I am delighted to bring you an episode of the Redefining Society podcast that is dedicated to the upcoming CES conference in Las Vegas. CES is known as the place where you see the future, and technology plays a vital role in shaping that future. Today, I want to explore how technology fits into the societal structure, particularly in the healthcare industry.

I am thrilled to have Jesse Ehrenfeld, the president of the American Medical Association, joining me on the show. He will be hosting a panel at CES on enabling the new era of value-based care for digital health. But before we dive into the topic, let's understand what value-based care really means.

Value-based care focuses on the quality of care, the performance of healthcare providers, and the patient experience. It prioritizes what patients value the most, and technology plays a crucial role in achieving this. Through the use of digital health tools and AI, we can enhance efficiency, effectiveness, and patient engagement, ultimately delivering value-based care.

One of the key benefits of technology in healthcare is telehealth. Virtual consultations save time and eliminate the frustration of traffic and long waits at the doctor's office. Patients can interact with their healthcare providers from the comfort of their own homes, making healthcare more convenient and accessible.

However, the adoption of new technologies comes with challenges. Physicians want to know if the tools actually work, if they are covered by insurance, what happens in case of failures, and how they integrate into their practices. We need to ensure that the tools meet their expectations and address these concerns.

From a patient's perspective, value and success are measured by factors such as convenience, quality of care, and cost. Telehealth and other digital health tools provide patients with a more satisfying experience, saving them time and delivering higher quality care. Lowering out-of-pocket costs is also a priority, as healthcare expenses continue to rise.

While we often associate AI with cutting-edge advancements, it is already embedded in healthcare operations behind the scenes. AI-powered tools are streamlining supply chain management, scheduling, and insurance processes. In research, AI is accelerating drug discovery and improving diagnostic accuracy.

Events like CES play a crucial role in driving innovation in digital health. They provide a platform for entrepreneurs, innovators, and healthcare professionals to connect and collaborate, ensuring that the technologies developed meet the needs of patients and practitioners.

I hope you find this glimpse into the role of technology and digital health in driving value-based healthcare insightful. If you want to learn more about this topic, make sure to check out Jesse Ehrenfeld's panel, "Digital Health Enabling the New Era of Value-Based Care," at CES.

I am excited to record and share these episodes about the evolving healthcare landscape, and I look forward to bringing you more discussions on the intersection of technology and society in the future.

That's all for now. Stay tuned for our next episode, and until then, take care!

____________________________

Catch all of our CES 2024 event coverage: https://www.itspmagazine.com/ces-2024-las-vegas-usa-event-coverage

Watch this and other videos on ITSPmagazine's YouTube Channel

CES 2024 Las Vegas playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllTcuvjsP6zvFyZkL7z2D8WZ

Redefining Society Podcast with Marco Ciappelli playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllTUoWMGGQHlGVZA575VtGr9

ITSPmagazine YouTube Channel: 📺 https://www.youtube.com/@itspmagazine

Be sure to share and subscribe!

____________________________

Resources

Digital Health: Enabling the New Era of Value Based Care: https://www.ces.tech/sessions-events/dhth/dhth02.aspx

Learn more about CES 2024: https://www.ces.tech/

____________________________

For more CES 2024 Event Coverage visit: https://www.itspmagazine.com/ces-2024-las-vegas-usa-event-coverage

To see and hear more Redefining Society stories on ITSPmagazine, visit:
https://www.itspmagazine.com/redefining-society-podcast

Are you interested in sponsoring an ITSPmagazine Channel?

👉 https://www.itspmagazine.com/sponsor-the-itspmagazine-podcast-network

Guest: Jesse M. Ehrenfeld, M.D., MPH, President, American Medical Association [@AmerMedicalAssn]

On Linkedin | https://www.linkedin.com/in/doctorjesse/

On Twitter | https://twitter.com/DoctorJesseMD

____________________________

Host: Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast

On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli

____________________________

Episode Notes

Hey everyone, it's Marco Ciappelli here, and I am delighted to bring you an episode of the Redefining Society podcast that is dedicated to the upcoming CES conference in Las Vegas. CES is known as the place where you see the future, and technology plays a vital role in shaping that future. Today, I want to explore how technology fits into the societal structure, particularly in the healthcare industry.

I am thrilled to have Jesse Ehrenfeld, the president of the American Medical Association, joining me on the show. He will be hosting a panel at CES on enabling the new era of value-based care for digital health. But before we dive into the topic, let's understand what value-based care really means.

Value-based care focuses on the quality of care, the performance of healthcare providers, and the patient experience. It prioritizes what patients value the most, and technology plays a crucial role in achieving this. Through the use of digital health tools and AI, we can enhance efficiency, effectiveness, and patient engagement, ultimately delivering value-based care.

One of the key benefits of technology in healthcare is telehealth. Virtual consultations save time and eliminate the frustration of traffic and long waits at the doctor's office. Patients can interact with their healthcare providers from the comfort of their own homes, making healthcare more convenient and accessible.

However, the adoption of new technologies comes with challenges. Physicians want to know if the tools actually work, if they are covered by insurance, what happens in case of failures, and how they integrate into their practices. We need to ensure that the tools meet their expectations and address these concerns.

From a patient's perspective, value and success are measured by factors such as convenience, quality of care, and cost. Telehealth and other digital health tools provide patients with a more satisfying experience, saving them time and delivering higher quality care. Lowering out-of-pocket costs is also a priority, as healthcare expenses continue to rise.

While we often associate AI with cutting-edge advancements, it is already embedded in healthcare operations behind the scenes. AI-powered tools are streamlining supply chain management, scheduling, and insurance processes. In research, AI is accelerating drug discovery and improving diagnostic accuracy.

Events like CES play a crucial role in driving innovation in digital health. They provide a platform for entrepreneurs, innovators, and healthcare professionals to connect and collaborate, ensuring that the technologies developed meet the needs of patients and practitioners.

I hope you find this glimpse into the role of technology and digital health in driving value-based healthcare insightful. If you want to learn more about this topic, make sure to check out Jesse Ehrenfeld's panel, "Digital Health Enabling the New Era of Value-Based Care," at CES.

I am excited to record and share these episodes about the evolving healthcare landscape, and I look forward to bringing you more discussions on the intersection of technology and society in the future.

That's all for now. Stay tuned for our next episode, and until then, take care!

____________________________

Catch all of our CES 2024 event coverage: https://www.itspmagazine.com/ces-2024-las-vegas-usa-event-coverage

Watch this and other videos on ITSPmagazine's YouTube Channel

CES 2024 Las Vegas playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllTcuvjsP6zvFyZkL7z2D8WZ

Redefining Society Podcast with Marco Ciappelli playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllTUoWMGGQHlGVZA575VtGr9

ITSPmagazine YouTube Channel: 📺 https://www.youtube.com/@itspmagazine

Be sure to share and subscribe!

____________________________

Resources

Digital Health: Enabling the New Era of Value Based Care: https://www.ces.tech/sessions-events/dhth/dhth02.aspx

Learn more about CES 2024: https://www.ces.tech/

____________________________

For more CES 2024 Event Coverage visit: https://www.itspmagazine.com/ces-2024-las-vegas-usa-event-coverage

To see and hear more Redefining Society stories on ITSPmagazine, visit:
https://www.itspmagazine.com/redefining-society-podcast

Are you interested in sponsoring an ITSPmagazine Channel?

👉 https://www.itspmagazine.com/sponsor-the-itspmagazine-podcast-network

This week, I'm excited to have Eytan Klepach, CEO of American Medical Wellness, as we delve into how his medical offices are changing the healthcare landscape in Las Vegas. Eytan has dedicated his career to redefining men's and women's health, and in this episode, we uncover the clinic's mission to empower communities to live their best lives. From cutting-edge medical interventions to holistic wellness strategies, Eytan shares the meaning behind his comprehensive approach to health & wellness, the latest insights into Ozempic craze, and the value of building a strong reputation of high patient satisfaction. Listen in on the conversation that extends beyond medicine towards entrepreneurship with heart and purpose.

In this episode, Kyle Molina, PharmD, BCIDP, discusses key considerations for successful implementation of long-acting lipoglycopeptides into clinical practice. Listen as he gives perspectives on:

• Reasons to consider use of long-acting lipoglycopeptides (eg, poor adherence to oral antibiotics, PICC-related costs and complications)
• Data supporting and challenging cost effectiveness of long-acting lipoglycopeptides 
• Identifying the target patient population
• Selecting the right location to provide long-acting lipoglycopeptides 
• Strategies to maximize institutional impact with key stakeholders (eg, hospital avoidance, reduced ED and hospital length of stay) 
• Key characteristics of available long-acting lipoglycopeptides 
• Addressing logistical challenges, including navigating the reimbursement process

Faculty:

Kyle Molina, PharmD, BCIDP
Infectious Diseases Clinical Pharmacist
Scripps Green Hospital
La Jolla, California

Link to full program: 

• CCO: https://bit.ly/3J4mg8h
• ProCE: https://bit.ly/3P0vB4E

Can AI be a benefit in the medical profession?  Tech start-up K Health thinks so, and so do their heavyweight investors from the medical field.  We investigate. 

Tell your friends to tune into TechMobility Topics. New episodes are posted every Tuesday!

Join our resident Business Ninja Andrew together with Zi Tang, Chief Marketing Officer at Engage Technologies Group, as they talk about developing a cloud-based comprehensive technology platform that utilizes short-form, story-based video content to educate, inform, and engage with patients at their height of interest and time of need. Engage Technologies Group, Inc. is a cloud-based SaaS company that has developed a powerful technology platform that integrates marketing automation, expertly curated content, omnichannel communications, and mobile intelligence into a single patient engagement solution.

Engage Technologies Group one of the fastest-growing technology companies in the Northwest, specializes in marketing communication technologies and content services for healthcare providers and enterprises serving the healthcare industry. Engage closes knowledge and communication gaps by digitally marrying intent with curated, critical knowledge at the height of interest and critical moments of need. They provide a simple solution to reduce the workload for your office staff while increasing revenue and conversions. Help better educate your patients, reduce anxiety, and create more meaningful in-person interactions. Engage Technologies Group has a proven track record of improving patient outcomes and optimizing sales force performance working with top healthcare practitioners leading global enterprises in the Ocular, Dental, Aesthetic, and Healthcare markets to help increase patient engagement, adherence, and persistence.  Learn more about them and visit their website today at https://www.engagetg.com/.

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See the Faces Behind The Voices on our YouTube Channel!

In this episode, Chloe Orkin, MBChB, FRCP, MD​, discusses strategies for successful antiretroviral therapy (ART) initiation. Her overview includes:

• Recommendations for rapid ART
• First-line ART regimens for treatment-naive people with HIV
• IMEA 055 FAST study
• STAT study
• DIAMOND study
• Antiretroviral resistance mutations
• Patient perspectives on the importance of rapid ART initiation

Presenter:

Chloe Orkin, MBChB, FRCP, MD
Professor of HIV
Queen Mary, University of London​
Consultant Physician​
Lead for HIV Research
Barts Health NHS Trust​
The Royal London Hospital​
London, United Kingdom​

Panelists:

Linda-Gail Bekker, MBChB, DTM&H, DCH, FCP(SA), PhD​
Director
Desmond Tutu HIV Centre​
Past President
International AIDS Society​
Faculty of Health Sciences
University of Cape Town
Cape Town, South Africa​

Nagalingeswaran Kumarasamy, MBBS, FRCP, PhD​
Chief and Director
VHS Infectious Diseases Medical Centre​
Director, Chennai Antiviral Research and Treatment (CART) Clinical Research Site​
Voluntary Health Services​
Chennai, India

Babafemi Taiwo, MBBS​
Gene Stollerman Professor of Medicine​
Chief, Division of Infectious Diseases​
Northwestern University
Feinberg School of Medicine​
Chicago, Illinois

Content based on an online CME program supported by an independent educational grant from Gilead Sciences.

Follow along with the slides: 
https://bit.ly/3dSNoum

Link to full program:
https://bit.ly/3AE2AV1

Fear can create a barrier between living your passion or communicating with your team. This week Dr. Mary O’Connor discusses the role of telehealth in today’s patient care and how she is working with surgeons and insurance companies to dispel myths about the effectiveness of certain surgeries and quality of life. Listen in as Laura and Dr. O’Connor discuss how she navigates delicate topics with different stakeholders and how she maximizes her team’s communication styles for better management.

Here are a few things you’ll learn during this conversation:

• What to do when parties get defensive during a discussion
• Dealing with different communication styles
• The importance of “small talk” in establishing trust
• Critical lessons for leading a team
• Understanding your team’s behavior and knowing how to respond

During the 24-Hour Challenge, Dr. O’Connor encourages you to acknowledge a fear that’s holding you back from your passion by writing it down or addressing it out loud.

Dr. Mary O’Connor:

Mary I. O’Connor, MD is co-founder and Chief Medical Officer of Vori Health, a physician-led virtual musculoskeletal company on a mission to empower all humanity to lead a healthier life. Vori Health focuses on getting patients the right care for their spine, bone, and joint conditions, and promotes expert non-surgical care to decrease the high rates of inappropriate surgery.

Dr. O’Connor is a nationally recognized leader in health equity, chairing the Movement is Life Caucus, a nonprofit multi-stakeholder coalition committed to addressing musculoskeletal health disparities, since its inception in 2010. She has long championed diversity and inclusion in orthopedics and broken many barriers to women in the overwhelmingly male profession.

Dr. O’Connor is Professor Emerita of Orthopedics at Mayo Clinic and practiced at Mayo Clinic in Florida until 2015 during which time she served in many leadership roles including Chair, Orthopedic Surgery Department (Florida) and Medical Director, Office of Integrity and Compliance (Mayo enterprise). In 2015, she became Professor of Orthopaedics and Rehabilitation at Yale School of Medicine and the inaugural Director of the Center for Musculoskeletal Care at Yale School of Medicine and Yale New Haven Health.

Recognizing the challenges to true transformation of patient-centered care in the traditional medical system, Dr. O’Connor left her surgical practice and academic medicine to embrace her entrepreneurial spirit and join Vori Health full-time in February of 2021.

Dr. O’Connor is an Olympian (US Women’s Rowing) and is passionate in her promotion of the power of movement to improve health. She and her husband have three amazing children.

You can learn more about Vori Health by visiting: vorihealth.com

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Twitch: https://www.twitch.tv/vocalimpactproductions

Instagram: @VocalImpactProductions

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

From Disney World balloon guy to business owner, coach, author, cultural guru...Jake Poore and his team at Integrated Loyalty Systems are on a mission to work with healthcare organizations to bridge the gap between WHAT they deliver and HOW they deliver it.

Watch as Jake enthusiastically lays out his passionate philosophy. From his journey through such great companies as Walt Disney World's Disney Institute to Stephen Covey...Jake's enthusiasm is infectious!

In his new book 99 Lessons Learned from Disney To Improve The Patient Experience, Jake shares Disney’s secrets to creating world-class experiences and he shows you exactly how they can be adapted to healthcare to transform the patient and employee experience.

The HR and Leadership Spotlight Show features Leaders - HR Professionals, Consultants, Coaches, Entrepreneurs, and Business Owners with a leadership message to share.

The HR and Leadership Spotlight Show is sponsored by Alliance HR Partners Consulting. If your organization needs HR help, go to www.GetHRHelpNow.com.

Also, check out our NEW BOOK –The Ultimate Book of HR Checklists – Getting HR Right: Your Step-by-Step Reference for Avoiding Costly Mistakes

Listen to the our other show - HR Stories Podcast – where the lesson is in the story

Looking for a free and vibrant HR community? - Join the HR Team of One Community on Facebook

         I’m Here Communication and the Patient Experience with Marcus Engel

The two most compassionate words any human being can say to another person is 

“I’m here.” Today’s episode is a story of tragedy, triumph, and success. My special guest is Marcus Engel, who was hit by a drunk driver, every bone in his face crushed, has permanent and total sight loss in both eyes, and endured over 300 hours of reconstructive facial surgery. Yet today, he is an adjunct faculty member at the University of Notre Dame, author of three books, certified patient experience professional, and certified speaking professional.  

Marcus takes us through his uplifting journey from the beginning. It starts in 1993, as a college student driving back from a hockey game with friends when the accident happened and what has transpired throughout his life and career.  There are two women he encounters in the hospital that forever changed his life. The first one is a Patient Care Tech, named Jennifer, who held his hand when he first arrived at the hospital. The other one is Barb, his first ICU nurse after his very first 25-hour major facial reconstruction surgery.  Both of these women said special words to him that was so genuine and humble, and these words deeply impacted his life and helped him realize that simple human presence is the cornerstone of caregiving and it’s the foundation of our humanity. Amazingly, two decades later, after speaking at the Barnes-Jewish Hospital, he finally got to meet Jennifer, hold hands with her and thank her, at the very hospital that saved his life. There are more stories to be told.  If you’re looking for some extraordinary, uplifting inspiration today, download this episode now!

Host:

Dr. Anthony Orsini

Links:

Marcus Engel Website

I’m Here-Compassionate Communication in Patient Care by Marcus Engel

The Other End Of The Stethoscope-33 Insights for Excellent Patient Care by Marcus Engel

Everyday Inspiration by Marcus Engel

Barnes-Jewish Hospital

The Orsini Way

It’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Anthony Orsini, D.O.

. 

Jamie and Sarah take a blast at all that is wrong with Press Ganey in the hospitals.  Please send in your comments to them...They can't wait to hear your feedback! Hope you Enjoy!