Explore "periscope" with insightful episodes like "Customer Service 101, with Andy Frisella - MFCEO10" and "ASK ANDY: How to Build a Customer Base (And Two More Questions) - MFQA1" from podcasts like ""REAL AF with Andy Frisella" and "REAL AF with Andy Frisella"" and more!
Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service.
In this first "Ask Andy" episode of The MFCEO Project, Andy Frisella answers questions from listeners about mentorship, building a customer base, and choosing whether it's right to get an investor or go it alone.
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