Customer experience as a key driver of value
Interview with Professor Chris Voss, London Business School, as he explains his recent research, which looked at how to design Customer Experience
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professor chris voss
Explore "professor chris voss" with insightful episodes like "Customer experience as a key driver of value" and "Customer experience as a key driver of value" from podcasts like ""Customer experience as a key driver of value" and "Cambridge Service Alliance"" and more!
Episodes (2)
Customer experience as a key driver of value
Interview with Professor Chris Voss, London Business School, as he explains his recent research, which looked at how to design Customer Experience