supply chain innovation

In this thought-provoking episode of the Sustainable Supply Chain podcast, I had the pleasure of speaking with Ethan Soloviev, Chief Innovation Officer at HowGood and an advocate for regenerative agriculture. Our conversation delved into the incredible work Ethan and his team are doing with the world's largest sustainability database for food and agriculture products. We explored how this data is empowering companies across the supply chain—from farmers to food manufacturers like Danone, and retailers such as Ahold Delhaize—to make informed decisions towards sustainability and regeneration.

Ethan shed light on the importance of having accurate, up-to-date sustainability data, drawing parallels with the necessity of financial data for business decision-making. We discussed the innovative use of HowGood's database in evaluating product impacts, from carbon and water footprints to biodiversity and labour risks, and how this translates into actionable insights for improvement and storytelling in the marketplace.

The conversation also touched upon the future of sustainability with the advent of artificial intelligence, how it's set to revolutionise efficiency, innovation, and transformation within the industry, and the critical role of transparency in supply chains.

For anyone interested in the intersection of technology, sustainability, and food, this episode provides a deep dive into how data can drive the global movement towards a more sustainable future. Join us as we navigate these fascinating insights with Ethan Soloviev.

Don't forget to subscribe to the Sustainable Supply Chain Podcast for more discussions on how we're shaping a greener future through supply chain innovation.

Abd don't forget to check out the video version of this episode at https://youtu.be/NlmSuk71V8M

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

As the world moves forward into 2024, it’s an opportune time for supply chain professionals to continue making even more positive marks on their organizations. A number of supply chain trends were discussed in this panel discussion featuring Mary Byrne, Vice President of Supply Chain at Cardinal Health, Liz Coddington, CFO of Peloton, Gus Shahin, CIO at Flex and Professor Morgan Swink from Texas Christian University cohosted by Kinaxis Board Member, Angel Mendez and Kinaxis Chief Strategy Officer Dr. Anne Robinson.

• Mendez shared his top 10 challenges supply chains faced in 2023: COVID-19 “hangovers”; a lackluster macroeconomy; persistent inflation; higher cost of debt with higher interest rates; an increasingly complex geopolitical environment; companies attempting to move their footprints away from Asia in a “deglobalization” trend; labor tensions in certain industries; climate effects; continued emphasis on sustainability and ESG; and a “technology renaissance resting on AI.” 
• Byrne talked about how her organization’s customers and partners are seeking more predictability in supply, while the supply chain itself must remain flexible. To create more resilient and responsive supply chains, conversations about technology and transformation will be important. [00:05:15]
• Sustainability can attract younger generations to supply chain careers, addressing a key need for 2024: strong talent. Swink says students are drawn to “changing people’s lives for the better.” [00:28:37]
• Coddington believes AI presents great opportunities in 2024 Companies who figure out how to leverage their own team with machine learning/AI to improve processes, use automation in more efficient and effective ways and better forecast demand will have competitive advantages.
• In terms of advice, supply chain professionals can continue to bridge different strategies and collaborate with partners and other parts of the business, be agile “athletes” ready to respond to changes and new trends quickly. Of course, it’s then critical that they communicate well at the ELT level to influence and educate. [00:44:59]

For an in-depth discussion of these topics and several others, listen to our Big Ideas in Supply Chain podcast.

To learn more about our guest panelists on this episode, follow them on LinkedIn:

Mary Byrne

Liz Coddington

Gus Shahin

Professor Morgan Swink

Hi everyone, and welcome to the inaugural episode of the Sustainable Supply Chain Podcast – an exciting evolution from the widely acclaimed Digital Supply Chain podcast, which concluded just last Friday. In this fresh series, we're diving deep into remarkable sustainability stories and strategies that are shaping the supply chain industry.

In today's episode, I had the privilege of speaking with Gautam Jain, CEO and co-founder of GoComet, a platform that's transforming the landscape of international logistics. Gautam's journey, from a college dream to revolutionising supply chain visibility, isinspiring. He shares how GoComet, born out of a side business and a need for more efficient logistics, is now aiding major global players like Unilever and Sony in managing their logistics more sustainably.

One of the episode’s key highlights was our discussion about how GoComet is addressing the crucial issue of carbon emissions in shipping – a significant contributor to global greenhouse gases. Gautam elaborates on how GoComet's platform allows companies to make informed decisions by evaluating carriers based on three pivotal factors: reliability, cost, and most importantly, sustainability. This capability enables companies to align their logistics with environmental goals.

We also delved into the dynamics of maritime and air shipping and their environmental impacts. While air freight is generally perceived as more polluting, ocean shipping actually accounts for a larger share of global emissions due to its volume.

As we wrapped up, Gautam left us with a powerful message: up to 50% of carbon emission goals can be met simply by choosing more efficient shipping routes and carriers, if only companies had the right information. This is a testament to the power of data and technology in driving sustainable transformation in the supply chain sector.

This episode is a must-listen for anyone passionate about sustainability in supply chain management. Don't miss out on these valuable insights. 

Catch the full episode and join the conversation. Your thoughts and feedback are always welcome. 

Remember, sustainable supply chain practices are not just good for the environment – they're good for business too.

Don't forget to check out the video version of this episode at https://youtu.be/pib8cYsaY4Q

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

Welcome to a very special episode of the Digital Supply Chain podcast, the series finale. I'm your host, Tom Raftery, and today, we're taking a moment to reminisce, reflect, and reignite our passion for sustainability within the world of supply chains.

In this episode:

• We celebrate the incredible journey of the Digital Supply Chain podcast, from its humble beginnings to becoming the go-to source for digital supply chain insights.
• I share personal anecdotes from my childhood — memories that fueled my lifelong passion for nature and, ultimately, sustainability.
• We revisit the most memorable moments from the podcast, especially those that delve into the realms of AI and sustainability.
• I discuss the reasoning behind the shift towards sustainability in supply chains — an area that is not only pivotal for business success but also for the health of our planet.
• We look ahead to the Sustainable Supply Chain podcast, outlining my vision to highlight the incredible work companies are doing to make supply chains more sustainable.
• I express my heartfelt gratitude to all of you — our listeners, guests, and everyone who has been a part of this incredible journey.

A Warm Thank You:
I want to extend a warm thank you to every one of you who has tuned in, shared our episodes, and contributed to the conversations. Your engagement and feedback have shaped the podcast into what it is today.

Looking Ahead:
As we shift focus to the Sustainable Supply Chain podcast, I'm excited to bring you stories of innovation, strategies for sustainability, and conversations with thought leaders who are making a real impact. The road ahead is rich with potential, and I can't wait to explore it with you.

Join Us:
Don't miss the launch of the Sustainable Supply Chain podcast on Monday. Follow to stay updated, and please continue to share your ideas and feedback. Your voice matters, and together, we can drive change towards more sustainable supply chains.

Contact Me:
I'm eager to hear from you. Reach out with your thoughts, suggestions for the podcast, or just to say hello. Your insights are invaluable as we embark on this new journey.

Until then, keep striving for sustainability in your corner of the world. Every effort counts. Here's to the next step in our journey — one that promises to be even more impactful.

Thank you for being part of the Digital Supply Chain podcast.

Tom Raftery

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

In the latest episode of the Digital Supply Chain podcast I had the pleasure of conversing with Fraser Robinson, the co-founder and CEO of Beacon. We delved deep into the revolutionary world of supply chain visibility and collaboration.

🔍 Visibility Beyond Track-and-Trace: Fraser elaborates on how Beacon is redefining supply chain visibility. It's not just about knowing where your shipment is; it's about understanding the entire journey of your goods, from order to delivery, and leveraging this data for strategic decision-making.

🔗 Collaboration is Key: We also explored the crucial role of collaboration in supply chains. Beacon's approach isn't just about providing real-time updates; it's about empowering teams with a 'single source of truth,' enabling efficient decision-making and streamlining communication across different stakeholders.

📊 Data-Driven Supply Chains: Fraser's insights into how data is the backbone of supply chain optimization were particularly striking. He emphasized the journey towards automation and how supply chain data can lead to actionable insights, driving efficiency and cost-effectiveness.

💡 Sustainability in Focus: We touched on the importance of sustainability, particularly how supply chain visibility aids in managing Scope 3 emissions - a critical aspect for businesses today.

🚀 Looking Ahead: Fraser shared his vision for the future of supply chains - a blend of data, technology, and human insight driving towards a more automated, efficient, and sustainable ecosystem.

🔗 Learn More: For more insights and resources from Beacon, visit their website at Beacon.com, and check out the video version of this episode at https://youtu.be/H4xzySAkHb8

Stay tuned for more episodes where we unravel the complexities of the digital supply chain world. Until next time, keep innovating and optimising!

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

In this episode, generously supported by Amazon AWS Supply Chain, we had the insightful Diego Pantoja Navajas return to discuss pivotal advancements in supply chain management. As VP and GM for AWS Supply Chain, Diego delved into the latest offerings and their strategic impact on the industry.

We began by examining the recent milestones of AWS Supply Chain, particularly its focus on data unity and cloud-native innovation. Diego introduced new functionalities, highlighting how these developments are set to streamline operations, enhance sustainability efforts, and embrace the potential of generative AI.

Looking ahead to 2024, Diego's predictions centred on the integration of AI within supply chain decision-making, the imperative of coherent data strategies, and the merging of digital and physical supply chain processes. These insights align with broader industry trends towards digitisation and resilience.

I'm thankful for AWS Supply Chain's support for this episode, which enables me to share such valuable insights. For those seeking to engage with these evolving supply chain dynamics, Diego encourages dialogue through LinkedIn.

This discussion is a part of my ongoing exploration into the strategic trends shaping supply chain management. With AWS's continued innovation, we're witnessing a long overdue, transformative shift towards smarter, more sustainable supply chain practices.

Remember to check out th video version of this episode at https://youtu.be/QXglZpLQqJ4

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

As supply chains continue to evolve in a post-pandemic landscape, many supply chain practitioners are wondering how to best stay on top of trends. In today's competitive environment, knowing how to deliver the right product the right way and being able to optimize data and analytics could make or break your organization. In this podcast, Mohan Sodhi, Professor of Operations & Supply Chain Management at the Bayes Business School at the City University of London, and Jayashankar Swaminathan, Professor of Operations at the University of North Carolina, join Angel Mendez, Board Member and Supply Chain Innovator, and Dr. Anne Robinson, Chief Strategy Officer at Kinaxis, to discuss how to bring innovation to the forefront of your organization so you can optimize supply chains for the future.

• Mohan says that the biggest opportunities in supply chain innovation depend entirely on how much change is required within your supply chain. If you’re keeping your supply chain constant, then new innovations like AI or predictive learning technologies can be used to enhance it, making it more effective and efficient. However, some companies are being forced to shift their processes due to changing consumer habits. He uses music as an example to explain how products may stay the same, but the delivery method could change, highlighting how we went from tapes, to CDs, to MP3s and now streaming. [5:19]
• Keeping up with innovation isn’t easy for chief supply chain officers that are focused on day-to-day executions. Jay explains that there are a lot of opportunities to explore and get started at universities, or even online learning courses like Coursera. He also recommends having a business case or pilot put in place to determine the value of embracing innovation by solving a real problem. Jay states, “if you want to be successful at innovation you need to try a lot of things. 75%-80% of attempts will fail but you shouldn’t lose heart.” [17:01]
• Looking towards the future of supply chain innovation, Mohan says most of the students he teaches are interested in digital technology like AI, blockchain, and creating a start-up model. Jay says he’s seen a significant shift with his students who were once interested in the global aspect of supply chain and are now looking closer at digitization and making the supply chain more responsive. [19:53]

To hear more from Mohan, Jay, Angel, and Anne about embracing innovation for a futuristic supply chain, watch our Big Ideas in Supply Chain podcast.

To learn more about the work that Mohan is doing at the Bayes Business School at the City University of London, you can follow him on LinkedIn and Twitter.

To learn more about the work Jay is doing at the University of North Carolina, you can follow him on LinkedIn and Twitter. 

Welcome to the latest episode of the Digital Supply Chain podcast. I'm your host, Tom Raftery. Today, I'm joined by Chris Peer, CEO of SyncShow, for an insightful dialogue on the intersection of marketing and supply chain management.

In our discussion, Chris introduces the 'Great Eight Pillars of ROI Driven Marketing' - a strategic framework designed to enhance the marketing efficacy within the supply chain sector. This methodology moves beyond traditional tactics to build a foundational marketing infrastructure that drives tangible business growth.

Key Highlights:

1. SyncShow's Genesis: Chris details the journey and rationale behind establishing SyncShow, focusing on addressing specific marketing challenges within the supply chain industry.
2. Exploring the Great Eight Pillars: We delve into the core components of this framework, discussing how each pillar contributes to creating a measurable and sustainable marketing strategy.
3. AI's Emerging Role in Marketing: A critical analysis of how AI is reshaping marketing practices, balancing technological advancements with the need for human insight and creativity.

Throughout the episode, Chris shares practical examples of how these principles have been successfully implemented, yielding significant returns for their clients. We also speculate on the future trajectory of marketing in supply chain management, particularly in light of rapid advancements in AI and digital technologies.

The book The Great 8 Pillars: ROI-Driven Marketing for Manufacturing Companies is available on Amazon here

Don't forget to check out the video version of the podcast here https://youtu.be/lBbuQGUz5Xg

This episode offers valuable perspectives for professionals seeking to refine their marketing strategies in the supply chain sector.

Follow this podcast for more in-depth discussions on the digital supply chain, and join me next time for more insights.

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

 In the latest episode of the Digital Supply Chain, I sat down with Matthew Bardell, Managing Director at nVentic, for a thought-provoking discussion on the intricacies of inventory management.

🔍 Key Highlights:

1. Mastering Inventory: We delved into the nitty-gritty of inventory. It's more than just numbers; it's a strategic play. Overstock or run short? With nVentic's upcoming SaaS offering, these decisions will be better informed and easier than ever!
2. Sustainability in Focus: Matthew and I are both fervent advocates for sustainability. A key topic we tackled? The alarming amount of medicine wasted annually. The Sustainable Medicines Partnership is on the frontlines, addressing this urgent issue.
3. Challenges in Medical Supply Chain: This industry has a set of unique hurdles, from patent restrictions to regulatory barriers. Yet, the need for smart inventory management remains crucial, especially when lives are on the line.
4. Connect with nVentic: If inventory management intrigues you as much as it does me, make sure to explore nVentic's website and learn from the experts directly.

🚀 Takeaways: In the vast world of inventory, strategic decision-making is key. With tools like nVentic's forthcoming SaaS offering, achieving a balance between demand and supply becomes more attainable. And let's not forget: sustainability should always be at the forefront.

Huge thanks to Matthew for the enlightening conversation! For those looking to level up their inventory game, this episode is a goldmine of insights. Don't miss out!

Tune in here, or watch the video version, and let's continue our journey in the digital supply chain world together.

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

In the latest episode of the Digital Supply Chain podcast I went on a deep dive with Tim Judge, President and CEO of Agillitics. We explored the transformative power of data in today's supply chains. Here are some standout moments:

📈 Metrics-Driven Mindset: Tim shared compelling insights on how embedding metrics into your supply chain culture can propel performance. A hierarchy of metrics not only drives performance but also fosters engagement and job satisfaction. Love the example of walking through a DC and witnessing real-time performance feedback.

🔗 Silos in Data Management: The looming challenge? An increasing number of silos in data management. Despite advancements, data fragmentation is growing with more devices and systems collecting data. But, with challenge comes opportunity. The technology is already here to make data work for us, determining the best ways to collate, normalize, and make informed decisions.

🚀 Future Gazing: Where is all this leading us? Tim forecasts more data silos, but with an optimistic twist. The tech landscape offers tools to manage this data explosion. However, the companies that delay might find themselves in deeper waters. Decisions made now can be pivotal. As Tim and Sherry put it, avoid the 'shiny object fatigue.'

🛠️ Taking Action: While it's easy to feel overwhelmed, the gains from leveraging data are tangible. Efficiency, cost savings, and a forward-leaning business stance. 2024 looks promising if we embrace the right strategy today.

Looking to dig deeper? Check out Agillitics' new platform, AgiSight. Connect with them on LinkedIn or visit Agillitics.com.

Also check out the video version of this episode at https://youtu.be/ErGdfCZMQAg

As always, keep innovating and stay curious. 

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

In this enlightening episode of the Digital Supply Chain podcast, I had the pleasure of delving into the world of procurement intelligence with Graham Scott, VP of Global Procurement at Jabil. 

Graham unveils how the Procurement Intelligence Platform (PIP) at Jabil has been a game-changer in navigating complex supply chain waters. He sheds light on how data-driven insights from PIP have become a cornerstone for effective negotiations with suppliers and creating stories that resonate.

The semiconductor conundrum is a hot topic we touch upon. The demand for semiconductors is skyrocketing, yet the capacity to meet this demand is lagging, posing a significant question mark on the future of semiconductor supply. Graham's insights into the China plus one strategy and the pause in fab development are eye-opening.

Our conversation transitions into how the smartification of everyday items is propelling semiconductor demand further. From smart toasters going on the blink to WiFi-enabled LED lights, the burgeoning demand is undeniable. Yet, the pause in fab development could spell trouble in the near future.

Graham also shares how Jabil’s market intelligence isn’t just an internal asset but a valuable resource for their customers. By offering a glimpse into lead time trends, pricing information, and supply dynamics, they help customers foresee potential supply risks and technology shifts.

The feedback from customers has been overwhelmingly positive, and the proactive stance Jabil takes in sharing this intelligence is a testament to their forward-thinking approach in a market that’s constantly evolving.

Lastly, Graham emphasises the importance of a long-term perspective in procurement decisions, urging entities to look beyond the immediate quarters and consider the larger picture.

It was a rich dialogue filled with invaluable insights that procurement professionals and supply chain enthusiasts will find extremely beneficial. Also, don't forget to check out the video version

For a deeper dive into Jabil’s procurement intelligence and services, head over to Jabil.com and under services, and you’ll find a wealth of information. Connect with Graham on LinkedIn to continue the conversation.

Podcast supporters
I'd like to sincerely thank this podcast's generous supporters:

• Lorcan Sheehan
• Krishna Kumar
• Olivier Brusle
• Alicia Farag
• Joël VANDI
• Luis Olavarria
• Alvaro Aguilar

And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

As a serial entrepreneur, he has had 3 successful exits and a history of building great organizations. Prior to joining Ware2Go, Stephen was the President and CRO of Collective[i], a pioneer in AI and market leading platform for enterprise sales organizations. Previously he was GM and Vice President of Marketing Solutions at Ebay and was responsible for all of eBay Enterprise digital and agency business units and integrated 9 acquired companies into one global marketing solutions leader.

He founded and is active with Goodness Now, a charitable organization that provides weekend meals to nutrition challenged elementary school children in Monmouth County, NJ.

SHOW SUMMARY

In this episode of eCom Logistics Podcast, Dan Coll and Ninaad Acharya are joined by Steve Denton, CEO of Ware2Go, a UPS company with a focus on supply chain innovation. Together, they explore the rapidly changing landscape of e-commerce logistics and the emergence of 4PL and 5PL models. Steve shares insights from his extensive career, highlighting the importance of adapting to the evolving needs of merchants and consumers. The discussion delves into topics like personalization, technology, and inventory placement in the modern supply chain. Discover how the logistics industry is transforming to meet the demands of today's connected consumers and what it means for businesses of all sizes.

Steve also discusses the evolving landscape of peak demand and consumer expectations in 2023. Steve highlights the importance of flexible and resilient supply chains and shares valuable insights on how retailers and merchants can prepare for the upcoming holiday season. From the impact of Prime Days to the significance of sustainability, Steve provides expert perspectives on what to expect during this year's peak and how to stay competitive in a rapidly changing commerce environment.

HIGHLIGHTS

[00:00:00] Logistics Evolution: Explore logistics' transformation from 3PL to 4PL and 5PL due to rapid commerce shifts.
00:10:33] Personalization's Significance: Personalization is vital in meeting connected consumer demands, backed by technology and flexible warehousing.
[00:17:16] Headless Commerce Platforms: 5PLs act as headless commerce hubs, connecting merchants with optimized supply from various sources.
[00:21:47] Strategic Inventory Placement: Strategic inventory placement across locations becomes crucial for efficient customer service.
[00:23:08] API Integration: Emphasize API integration instead of building new WMS systems for adaptability and flexibility.[00:23:52] Accurate demand forecasting is essential; even the best inventory planning relies on it.
[00:24:24] AI and machine learning greatly enhance demand forecasting, benefiting retailers of all sizes.
[00:24:44] Integrating promotion schedules is critical for precise demand forecasting impacted by marketing activities.
[00:25:16] Diversifying marketing channels, beyond Google and Amazon, can boost demand forecasting for mid-tier merchants
[00:25:38] Effective, non-condescending communication with merchants is vital for successful demand forecasting.
[00:26:06] Tools like network view guide optimal inventory placement and replenishment strategies based on sales and regional demand.
[00:27:29] Offering options and flexibility to accommodate individual merchant preferences improves business relationships.[00:32:17] E-commerce demands meeting consumer expectations for consistent, speedy, stable, and sustainable delivery times.

QUOTES

[00:13:07] Steve Denton: "We are not in the supply chain and logistics business. We are in the commerce business." 
[00:18:03] Steve Denton: "The days of taking the low hanging fruit of the slappers or the pick and stick are over. You better be able to do those things, and if you can do it with technology versus people, then you're going to be able to scale more."
[00:17:16] Steve Denton: "A 5PL is really about meeting merchants and consumers where they want to be met with the right type of supply in the right locations for the right type of capabilities."
[00:23:52] "You've got to start with demand planning, and like, look, not as a where-to-go plug, but we've been spending a ton of time with AI machine learning to help our clients do demand forecasting."
[00:32:03] "Stability is required, sustainable. You've got to put that in there too. Absolutely. And then certainty."
[00:48:44] "It's flexible resiliency that's required to meet today's commerce landscape." 

Find out more about Stephen in the link below:

LinkedIn: https://www.linkedin.com/in/sdenton/

AI has been a hot topic for supply chain leaders thanks to emerging trends like ChatGPT. With new opportunities on the horizon, C-suite executives are questioning what happens next and how AI will impact the supply chain. Kevin O’Marah, Co-Founder and Chief Research Officer at Zero 100, and Pascal Van Hentenryck, Professor at the Georgia Institute of Technology and Director of AI4OPT, join Angel Mendez, Board Member and Supply Chain Innovator, and Dr. Anne Robinson, Chief Strategy Officer at Kinaxis, to discuss groundbreaking AI methodologies and research tested insights in the latest Big Ideas in Supply Chain podcast. 

• AI is creating a lot of new opportunities in the supply chain, allowing practitioners to address time constraints, plan, and solve problems faster. Pascal says a lot of these opportunities aren’t yet possible, but AI will help us get there thanks to optimization and advanced learning systems. [3:15]
• Without good data, optimization and machine learning isn’t possible. However, Kevin and Pascal agree that it may not be an obstacle to implementing AI. Kevin suggests starting with a problem rather than attempting to clean all the data you own to determine where your pain points are. Pascal suggests using data augmentation and forecasting tools to make assumptions. [14:07]
• Overregulation may cause regulatory barriers that could prevent progress in AI. Kevin states that it may not be something that can be properly enforced, while Pascal says that there are technologies that already exist for privacy management. He mentions that technology and policy issues need to merge. [23:29]

To hear more from Kevin, Pascal, Angel, and Anne about AI in supply chain, watch our latest Big Ideas in Supply Chain podcast.

Explore more about the work Kevin is doing with Zero100 by following him on LinkedIn and Twitter. 

Learn more about Pascal’s work at Georgia Tech and AI4OPT by following him on LinkedIn and Twitter.

Sustainability is a topic at the forefront of every stakeholder, company, and consumer’s mind. As regulatory practices become stricter and companies strive to hit their ESG sustainability targets, driving supply chain innovation is now more important than ever. In the latest Big Ideas in Supply Chain podcast, Ann Tracy, Chief Sustainability Officer at Colgate-Palmolive, speaks with Dr. Anne Robinson, Chief Strategy Officer at Kinaxis, to discuss Colgate-Palmolive’s bold approach to reducing environmental impacts and improving social and climate justice. 

• Ann says she doesn’t see how companies can move forward and achieve sustainability without supply chain innovation. Organizations need to be ready and willing to tackle sustainability at Scope One, Two, and Three because carbon emissions and social impact exist at every step of the supply chain. [5:34]
• Colgate-Palmolive has three ambition pillars to help them tackle sustainability: driving social impact, helping millions of homes, and preserving the environment. Their flagship program, Bright Smiles, Bright Futures, brings oral health and hygiene to children globally and they’re constantly designing more sustainable products. [8:19]
• Smaller organizations that want to become more sustainable should begin by doing a materiality assessment and mapping out what’s important and relevant for stakeholders and what’s important for their business to determine which priorities should be tackled first. Ann states that one approach is to adopt environmentally conscious behaviors across operations that can save money. For example, more efficient boilers, heat exchangers, and other equipment of that nature are more sustainable and can even reduce the amount of water or heat used. [15:12]

To learn more about the speakers and follow them, see below:

Ann Tracy, Chief Sustainability Officer, Colgate-Palmolive

• LinkedIn handle: https://www.linkedin.com/in/ann-tracy-35648711

Dr. Anne Robinson, Chief Strategy Officer, Kinaxis

• LinkedIn handle: https://www.linkedin.com/in/anne-robinson-449225/
• Twitter handle: @agrobins

Eaton is a leader in power management technologies that solve complex electrical and industrial issues around the world. They’re also leaders in innovation when it comes to its supply chain. Rogerio Branco, Executive Vice President and Chief Supply Chain Officer at Eaton, joins Dr. Anne Robinson, Chief Strategy Officer at Kinaxis, to discuss Eaton’s commitment to innovation, diversity and inclusivity in the latest episode of our Big Ideas in Supply Chain podcast.

The pandemic put a spotlight on certain supply chain realities that needed to change, and Eaton realized some of its traditional supply chain planning processes and tools were no longer efficient. To channel new ideas, the company turned to its global supply chain team of 4,000 associates and created an incubation lab with a physical location that’s also virtual. According to Rogerio, anyone in the company can bring ideas forward and if it meets their goals and criteria, those ideas will be validated and tested in real applications. [2:08]

Eaton also strives to be a model of diversity and inclusivity as a company. Rogerio states it’s taken very seriously, noting that 60% of Eaton’s board and 35% of its global supply chain team is diverse. Additionally, they offer company-wide initiatives to bring in suppliers that are owned by women, minority groups, and LGBTQ+. Rogerio states that this dedication to diversity helps improve innovation within the company because everyone gets to have a voice to provide input in a safe space where they’re free to incubate new ideas without judgement. [9:33]

You can learn more about supply chain innovation at Eaton by watching the full episode here: https://big-ideas-in-supply-chain.simplecast.com/episodes/supply-chain-innovation-at-eaton

To learn more about the speakers and follow them, access their LinkedIn profiles here:

• Rogerio Branco - https://www.linkedin.com/in/rogerio-branco-12598aa 
• Dr. Anne Robinson - [https://www.linkedin.com/in/anne-robinson-449225

One of the biggest challenges of any Supply Chain Officer is convincing CEOs to invest in resilience. As supply chain practitioners face ongoing disruption while trying to solve for transformation and short-term financial benefits, it’s become clear that supply chains need to be more agile and responsive. In our latest video podcast, Mike Corbo, former Chief Supply Chain Officer at Colgate-Palmolive joins Angel Mendez, Board Member and Supply Chain Innovator, and Dr. Anne Robinson, Chief Strategy Officer at Kinaxis, to discuss lessons learned from leading during times of disruption, the value of investing in resilience, and how supply chain leaders can promote revenue growth. 

Mike saw a lot of changes during his 40 years at Colgate-Palmolive. One of his biggest challenges during his time as Chief Supply Chain Officer was the COVID-19 pandemic. Although COVID created drastic developments, Mike says the company survived this period of disruption thanks to the supply chain planning risk management playbook Colgate-Palmolive had developed a decade prior. Mike says the global supply chain organization had back-up supplies and multiple alternate suppliers they could pivot to while validating new sources in record time, to help them manage the immediate impacts of the pandemic. [8:27]

To expedite planning processes during the pandemic, Colgate-Palmolive also made the choice to cut their hierarchy of decisions for efficiency, avoiding bottlenecks and reducing reaction time from 60-90 days to only 7-8 days. [10:00]

During times of supply chain crisis, Angel says there are three key questions: what is the expected duration, how impactful is it, and how wide is it? Unfortunately, with COVID, these questions were unanswerable due to its global severity with no end date in sight. Because of this, approaching the boardroom about an investment in resilience raises the conversation to a very strategic level. Mike says the key is to balance cost efficiencies and resiliency, which can be done by building resilience into supply chain decisions. [16:14]

In this series debut, Anne and Angel share their thoughts about the supply chain renaissance and pandemic disruptions. Specifically, the lessons that we can learn from living through such a disruptive period and what supply chain practitioners can do to prepare for a tumultuous future. Join them for a discussion about  the importance of organizing lessons learnt from the supply chain triage, emphasizing innovation and delivering results.

Intro to guest

• Angel Mendez is a supply chain expert, transformational leader, and visionary with nearly 40 years of experience. He is joining Dr. Anne Robinson, Chief Strategy Officer at Kinaxis, as a guest host in a new series of our Big Ideas in Supply Chain video podcasts. Watch now as they discuss the importance of lessons learned from the pandemic, embracing disruption and creating innovation for the future.

Summary points

• As part of the new Big Ideas in Supply Chain podcast series, Angel Mendez is joining Dr. Anne Robinson as a new cohost. Angel is a supply chain expert, transformational leader and visionary with nearly 40 years of experience. Angel is passionate about bringing big ideas forward and sharing his expertise.
• The COVID pandemic created significant disruption in supply chain, which continues to be felt today. Angel believes that there are a lot of valuable lessons that supply chains can take away from managing mass disruption, and it’s important to collect and codify what was learned during this time to prepare for an uncertain future. [1:20]
• Many supply chain practitioners are wondering what can be done to ensure the effects of disruption aren’t felt to this level of magnitude again. Angel argues that this is an unfair question due to the current unstable environmental and economic landscape. [3:20]
• It’s important to take advantage of the crisis and disruption we faced so we can become stronger and benefit from it at the end of the day – so how do we embrace it? Angel suggests that one solution is for the vendor community and practitioner community to come together to figure out how to harness change, and digital transformation can assist with this collaboration. Another suggestion is to continue accelerating innovation because we need more agile and adaptable solutions for an uncertain future. [8:00]
• Angel states that a supply chain renaissance began in the early 2010s thanks to the explosion of cloud services and the ability to be API driven, which spurred a period of innovation. [8:00] He mentions that the pandemic forced this innovation to pause, but now, to counter the effects of this disruption, innovation has started to accelerate once again to make sure we’re prepared for a tumultuous future. Anne and Angel believe that a great way for organizations to encourage this is to create a formal innovation team. [10:00]

Speaker Bios

• Click here to follow Dr. Anne Robinson https://www.linkedin.com/in/anne-robinson-449225
• Click here to follow Angel Mendez https://www.linkedin.com/in/angel-l-mendez-98288/

Today we are getting in the loop with Emanuele Di Francesco, founder of the online platform Circular Conversations. In this episode, you will learn about Circular Conversations, a platform where Emanuele engages with leaders in thinking related to the circular economy. You will also hear about Emanuele's work setting up circular economy projects at the Unknown Group. Resources and links discussed in this episode can be found at our website: www.gettinginthelooppodcast.com

ABOUT TODAY'S GUEST
Emanuele Di Francesco is founder of the online platform Circular Conversations. He is a passionate researcher and entrepreneur in the space of the circular economy, with an interest in opening up societal dialogue and working on impactful initiatives. He is currently responsible for setting up collaborative initiatives between start-ups and corporates to accelerate the transition to the circular economy at the Unknown Group.

Today I am thrilled to welcome John A. Lanier, the Executive Director of the Ray C. Anderson foundation. John works to advance the legacy of Ray, his grandfather, whom you might recognize as the founder of carpet tile manufacturer Interface, Inc. Twenty years ago, Ray detailed his and Interface’s sustainability journey in his book Mid-Course Correction, and John has now released an update called Mid-Course Correction Revisited. In today’s podcast, John and I discuss Ray’s legacy, what has happened in the 20 years since Ray first documented his journey, and John’s vision for the future. Resources and links discussed in this episode can be found at gettinginthelooppodcast.com .

ABOUT TODAY’S GUEST
John A. Lanier is the Executive Director of the Ray C. Anderson Foundation, a Georgia-based private family foundation honoring the legacy of the late Ray C. Anderson. Ray, who was John’s grandfather, was the founder and CEO of Interface, Inc. the world’s largest manufacturer of carpet tile and a leading company committed to environmental sustainability. John shares his late grandfather’s passion for Earth and her natural systems, and he is the author of Mid-Course Correction Revisited, released this year to explore what it will take to create prototypical companies and economies of the 21st Century.

HIGHLIGHTS
4:30 Ray C. Anderson’s legacy and the work of the Ray C. Anderson Foundation
6:30 Interface’s sustainable business journey and transformation
11:15 Picking up where Ray’s story left-off
14:00 Moving from company examples to a macro-economic perspective
20:20 Making the change to a more circular economy happen
25:00 Ways to shift culture and change mindset within companies
30:00 Recognizing the limitations of an abundance mindset