the robin report

What has 400,000-800,000 square feet of space and nine lives? The American mall. The future of worn-out, irrelevant enclosed malls is to transform into vibrant community hubs that offer services and products housed in villages, town centers and entertainment meccas. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they predict how the confluence of economic challenges and consumer behavior changes will influence how malls can reclaim their influence in the retail pantheon.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

that no one over the age of 33 has ever heard of. Shein has grown 100 percent over the last eight years, making it the fastest growing ecommerce brand in the world and putting it in a position to be the number-one online global fashion retailer. How did they do it? Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they deconstruct Shein’s agile supply ecosystem. But there may be trouble in paradise: If Shein wants to play in the U.S. market, they’ll need to up their sustainability strategy game.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

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For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

The final frontier encompasses the science of retailing combined with the art of human connection. How retailers are delivering on this is heavily dependent on their frontline brand ambassadors.  Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they redefine retailing’s final frontier at the point of sale and the possible barriers that could prevent success.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Understanding the movement inside a physical store in real-time can give any retailer an edge. Consider that, in a down market, or even a looming recession, Spatial Intelligence can help retailers cut costs by optimizing operations expenses through a data-driven approach. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist, and George Shaw, CEO of Pathr.ai as they explore the finer points of Spatial Intelligence and how it delivers privacy-preserving insights that drive positive, unbiased business outcomes.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

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For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Emerging challenges to back-to-school are led by inflation that is impacting discretionary spending and making shoppers anxious. How do retailers plan inventory and give customers a reason to buy? Join Robin Lewis, Shelley Kohan, TRR’s chief strategist, and special guest Sarah Galvez, Corporate Communications Manager for Cotton Incorporated as they discuss parents’ shopping intentions for their children. What can retailers expect and what should they be prepared for?

Check out this great video from Cotton Inc,
https://we.tl/t-ghsF1ADzqt

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Retail has a new face. Traditionally envisioned as a central brick-and-mortar store that sells products, retail has morphed into commerce everywhere, anytime. Now the consumer is the center and commerce comes directly to them. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they predict the future of retail deconstructing how new formats, different models, diversified commerce, and reengineering supply chains will reshape the industry.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Here’s an interesting question: Will Macy’s and its Toys R Us partnership give discount stores a run for their money this holiday? With the iconic toy brand in every Macy’s store, the strategy combining nostalgia and convenience could be a home run. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they debate how Macy’s can deliver a better customer experience for families shopping for toys with the halo effect of its well-loved holiday traditions. It’s already starting with Macy’s toy sales 15 times higher in Q1, proving Toys R Us is paying off. Listen to this spirited conversation now!

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

How do consumers trust? There’s been a major shift in customer behavior as a result of the pandemic. Transparency, authenticity, and relevance are table stakes. Sustainability resonates highly with consumers who are concerned about microplastics and water and want brand commitment to circularity. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, with guest expert Kim Kitchings, Senior Vice President of Consumer Marketing for Cotton Incorporated as they discuss the latest findings on what consumers expect from brands and how recent research reveals how brands can build confidence with their most critical stakeholders.

For more from Cotton Inc. please visit the Cotton Inc. Lifestyle Monitor Website.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

For decades, customers have given away their personal data for free, but that’s changing. Customers now can limit how their personal data can be used. Retail companies need to reset how customer data is treated and by giving data control back to the customer. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist and Ismail Amla, EVP of Professional Services for NCR as they explore the complex data world and how retail businesses will change when customers are in control.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

The activists and HBC are circling around their prey with little interest in improving Kohl’s retail business. This is a short-term, financial pureplay, and the losers will be the customers. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they discuss how CEO Michelle Gass can navigate Kohl’s out of harm’s way.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We are connected. The cumulative effect of cutting off Russia from the global financial system coupled with taking Ukrainian exports offline will have far-reaching impacts across the globe. Young 20- and 30-something consumers have deputized themselves as economic ambassadors, influencing foreign policy one TikTok video at a time. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist with guest reporter Arick Wierson as they discuss the far-reaching collateral damage of the war in Ukraine. Retailers who think they might be largely insulated from a war happening half a world away would be better off recalibrating their expectations.

To see the latest from Arick Wierson and the Ukraine crisis click here >>.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

A quick history lesson explains that inflation is caused by too much demand chasing too little supply. Now it’s one crisis after another: a global pandemic, economic uncertainty, the potential for a world war – all funneled into the highest level of inflation in 40 years. The typical anti-inflation weapon of raising the Fed rate likely won’t work this time. Why? Because in the developed world, more people are retiring, quitting or dying than there are enough workers entering the workforce to replace them. If that sounds harsh, join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they explore how fewer workers will result in lower productivity, meaning that supply will drop until birth rates increase. Fasten your seatbelt for a very long winter of higher prices and rising inflation.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Global retailers are facing an unprecedented challenge: How to respond to the Russian invasion of Ukraine. The soft power of economics is not trivial: Over 300 brands have ceased doing business in Russia in protest, but what about the ones that are still there? Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they discuss the collateral damage from the Russian war on Ukraine – to global brands, consumers worldwide, and the Russian people.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

The return rate of online sales has escalated to 17% of sales, but surprise, you can transform a return into a valuable customer experience. This may sound counterintuitive, but when you manage the process as a positive customer touchpoint, you can create a better customer experience. Steve Prebble, President and CEO of Appriss Retail, joins Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they discuss how technologies can help alleviate the challenges of returns in omnichannel retailing.

For more information about Appriss and what they can do for your business please go to ApprissCommerce.com.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

The metaverse is not science fiction. People can play virtual games, attend virtual concerts, go shopping for virtual goods, collect virtual art, hang out with virtual avatars and attend virtual work meetings. Are you ready for this? There’s money to be made. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they look at how retail plays into the metaverse, which is closer than you think.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Have you been marketing to your customers the same way with diminishing results? Savvy retailers are building their own digital networks to up their marketing and advertising strategies. Permission-based data unlocks valuable customer insights and the power of predictive analytics that reshape how retailers go to market. Andy Mantis, President and Chief Commercial Officer, Commerce and Media Solutions at Verisk Financial, joins Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they explore the finer points of how objective, fact-based data delivers a competitive edge in today’s digital marketplace.

For more information on CommerceSignals please visit them at CommerceSignals.com.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

It’s another weekend: Do you know where your inventory is? Customers want everything now, wherever they are, and new digital ID tech delivers transparency and trust. Inventory accuracy is key to agile fulfillment -- mobile, BOPIS, curbside delivery, marketplaces, social commerce, in store. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist with special guest Bill Toney, VP, Global RFID Market Development, Retail at Avery Dennison, as they explore the exciting innovations transforming inventory accuracy and fulfillment.

For more on Avery Dennison RFID technology visit Avery Dennison

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Special guest Charlie Youakim, CEO of Sezzle, joins Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, to dig into the crackdown on the BNPL industry. There’s plenty to talk about with the Consumer Financial Protection Bureau looking into the BNPL space to determine if the industry may be using abusive consumer practices and if it needs to be more highly regulated. That could put a dent into a fintech business that is predicted to grow to $114 billion in 2024. Listen and learn from the experts.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

Predictions about the end of worldwide pandemic conditions – and their impact on global supply chain logistics – have been ridiculously wrong. There is a total supply chain meltdown and with China the home to about a third of global manufacturing, lockdowns on top of a 126% increase in delivery times, we are in for a long haul.  Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they examine the supply chain mess and discuss how to contain costs before consumers cannot or will not pay more for goods and services.
 
For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

There is too much money chasing too few goods. There’s no real problem with the supply chain or production, the issue is demand has surged out of control and the supply chain can’t handle it. Join special guest, the outspoken industry expert Jan Kniffen, CEO of J Rogers Kniffen Worldwide, Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they debate how the U.S. economy will handle rising inflation (it certainly won't be a flashback to the 70s) and the systemic problems facing retailers that will separate the haves and have-nots in 2022.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.