truecar

In this episode, Zach Klempf interviews Chip Perry, CEO of A2Z Sync (Former CEO of Autotrader & TrueCar) on: the "One Person Sales Model': current used car market conditions; and what excited Chip to join A2Z Sync. Some of the questions asked include: 

Q) Major news outlets have been covering the high inventory prices, inventory shortage, rising price of gasoline, rental cars at an all time high, what has been your view of these economic challenges for dealers from your lens?
Q) In several of the recent speaking engagements/podcasts you’ve done, I’ve heard you talk about the one-person sales model, why does this make sense for the modern car buying experience?
Q) So with your product, you have basically combined all the F&I technology, credit functionality, of several platforms into a single tool, talk to me about the process of developing A2Z Sync and working with early dealership customers?
Q) What advice would you give to a smaller dealer operator in this tough market with fierce competition like Carmax, Carvana, and larger groups?
Q) What are your predictions for the used car marketplace for the rest of 2022?

Case Studies from A2Z Sync - https://a2zsync.com/case-studies/case-studies/
Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/chip-perry-ceo-of-a2zsync

Sometimes it just feels like we can’t live up to our team’s expectations, our company's needs, or even our own goals, all at the same time. Yet, it is up to leaders, HR, and other organizational development roles within companies to manage, maintain, and grow all of these key aspects. Without personal development of yourself and the individuals on your team, you may be left with unsatisfied and unfulfilled team members who aren’t consistently bringing their best selves to the plate. Without leadership development, you and your team might become stagnant, and unable to grow past a certain level of success. If you're not meeting company growth or economic goals, your organization will not survive in a competitive market.

How do the most successful leaders and HR people approach this overwhelming, high-wire balancing act? How can you, as a leader, manager, or HR person, support the growth of your team members as individuals, as well as maintain the consistent growth of your organization?

Brilliant business designer and TrueCar CPO, John Foster, is here to help guide us in this hugely important conversation. He shares insights on how HR can be fundamental in empowering the mindset shift within an organization to optimize growth and support each individual.

Discover how the concepts of facilitation, reciprocity, and empowerment can revolutionize your organization and promote the growth of your team while meeting overarching business goals.

You are allowed to commit to your team members’ development. You are allowed to commit to your company goals. And you are allowed to support the growth and success of both.

Highlights:

5:39 - Introduction to the topic of empowerment and reciprocity.

10:47 - You have to create space for others to grow and for them to fail.

16:24 - What is empowerment? There are people who are afraid and it takes work like this to help them grow.

27:14 - New behavior takes time. Bringing in support systems and assessment tools to help track the improvements and changes adequately.

30:22 - How can you allow a person to choose to give them a feeling of empowerment?

32:20 - The role fear has played in John's journey.

37:10 - Productive HR people create sustainable high performance and think about what are all the things that would be necessary to create that performance which include empathizing with humans and creating containers for that to allow creative human output.

39:17 -  Paternalistic HR disempowers teams within an organization. Reciprocity prevents HR from being paternalistic.

41:37 - Ways a team member can better engage with HR that empowers them and the organization

43:09 - What are the most empowering ways that we can invest in our employees?

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