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    voicesofspglobal

    Explore "voicesofspglobal" with insightful episodes like "Project Reimagine progress", "Delivering on Customer Experience (CX) in non-customer facing roles", "Whitney Rouse on engaging top talent in today’s world" and "Mark Blake on our M&A strategy" from podcasts like ""Voices of S&P Global", "Voices of S&P Global", "Voices of S&P Global" and "Voices of S&P Global"" and more!

    Episodes (4)

    Project Reimagine progress

    Project Reimagine progress

    What does the future of work look like for S&P Global? We hear from project team members on the genesis of Project Reimagine, progress in key focus areas, and what our people have to look forward to in a post-COVID world. Grace Lee, SVP of Treasury and Financial Planning and Analysis (FP&A), Joshua Feliciano, VP of Collaboration Services and Workplace Strategy, and Mitra Meshgin-Poosh, SVP of Global Real Estate Services, provide insights on how Project Reimagine will impact the way we deliver to our customers, the role of the office, and how we collaborate with each other. 

    Delivering on Customer Experience (CX) in non-customer facing roles

    Delivering on Customer Experience (CX) in non-customer facing roles

    CX is more than a buzzword. In fact, everyone at S&P Global has a role to play in impacting the Customer Experience. Nischal Patel, Global Head of Data Operations, and Seth Fox, Global Head of Workplace Services, talk about the importance of Customer Experience for their teams and share examples of how our CX behaviors drive positive interactions with customers and internal clients.

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