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    460. AI, Internet Scams, and the Balance of Freedom | Chris Olson

    enJuly 01, 2024

    Podcast Summary

    • Online dangers to vulnerable populationsCompanies need to be vigilant against online criminal activity targeting vulnerable populations and take steps to protect them, as well as themselves, from scams and fraudulent schemes using third-party code on digital assets.

      The online world presents significant dangers, particularly for vulnerable populations such as the elderly and children. Criminal activity, including romance scams, phishing, and human trafficking, is rampant and often targeted at these groups. Chris Olson, CEO of the Media Trust Company, shared insights into how third-party code on digital assets can be used to harm consumers, often through scams and fraudulent schemes. Companies need to be aware of these risks and take steps to protect their consumers, as well as themselves, from online criminal activity. The Media Trust Company uses synthetic personas and physical machines in over 120 countries to detect and address these issues. For example, they uncover scams targeting seniors on dating websites, which can evolve into phone calls and emails outside of the site. The internet, as a borderless and hyper-connected community, poses unique challenges in maintaining security and order. It's crucial for society to acknowledge and address these issues as we continue to navigate the digital landscape.

    • Online Dating ScamsOnline dating platforms can expose users to sophisticated scams using personal info, and the digital ecosystem's complexity makes it hard to protect oneself, requiring constant innovation in cybersecurity.

      Online dating platforms can be fertile ground for criminals and scam artists due to the vast amount of personal information shared. These criminals use sophisticated methods, including targeted profiling and AI-generated content, to lure unsuspecting victims into their schemes. The digital ecosystem collects and shares this information, making it difficult for individuals to protect themselves from criminal activity that originates from anywhere in the world. The digital world functions as a lawless frontier, and while cybersecurity is a mature industry, the challenges posed by the virtual realm require continuous innovation and adaptation.

    • Digital harm reductionA collaborative effort between governments, corporations, and the digital ecosystem is necessary to proactively reduce digital harm and protect individuals from cybercrime, with a focus on prioritizing people's protection in legislation, cybersecurity, and society as a whole.

      While there are measures in place to protect corporations from data breaches, there is a need for a more proactive approach to reduce digital harm and protect individuals from cybercrime. This requires a collaborative effort between governments, corporations, and the digital ecosystem to identify and stop criminal activity at its source. The comparison was made between physical and digital security, emphasizing the need for a police force to protect individuals online, rather than just relying on education and post-attack support. The digital ecosystem, made up of various intermediaries, can be targeted to make it harder for criminals to use their services and ultimately identify and hold them accountable. It's crucial for all parties involved to prioritize the protection of people in legislation, cybersecurity, and society as a whole. The scope of the problem is significant, with senior citizens being disproportionately targeted, and approximately 2.5-3% of every page impression or app view attempting to target them with crime or influence.

    • Digital crime against seniorsCollaboration between private companies, lawmakers, and society is crucial to combat digital crime against seniors. Education alone may not be enough due to rapidly evolving criminal tactics. Legislation and cooperation between private companies and law enforcement are necessary.

      Addressing the issue of digital crime, particularly against vulnerable populations like seniors, requires a collaborative effort between private companies, lawmakers, and society as a whole. Seniors are susceptible to various forms of digital crime, including romance scams, tech support scams, and identity theft. The use of deep fakes and digital connections can make these crimes even more effective. While education is important, it may not be enough to keep up with the rapidly evolving criminal tactics. Therefore, a more comprehensive approach, such as legislation and cooperation between private companies and law enforcement, is necessary to effectively combat digital crime. Additionally, the severity of crimes involving digital identity theft should be reevaluated to reflect their potential harm, which can be comparable to kidnapping.

    • Deep fake threatsDeep fakes pose a significant threat to public trust and information integrity. Easily disseminated, they can sow confusion and doubt. As technology advances, it may become harder to distinguish real content from manipulated. Collaboration between experts, lawmakers, and tech companies is crucial for a safer digital environment.

      Deep fake technology, both audio and video, poses a significant threat to the integrity of information and public trust. The ease of creating and disseminating deep fakes has the potential to sow confusion and doubt among the populace. As technology advances, it may become more difficult to distinguish real content from manipulated content, leading to a loss of trust in digital media. The proliferation of free online services has made it easier for criminals to access and exploit users, making it essential for the entire digital supply chain to work together to improve security and protect consumers. While paywalls can provide some level of protection, a more comprehensive solution involves engaging all entities involved in delivering content to consumers and ensuring they have control over what is brought into their devices. State governments may be in a better position to address these issues due to their closer connection to the public. Ongoing dialogue and collaboration between experts, lawmakers, and tech companies are crucial to creating a safer digital environment.

    • Digital Crimes and State RoleState governments must take a more active role in policing digital crimes, such as online drug sales, human trafficking, and targeting of vulnerable populations. Legislation allowing synthetic personas to be considered as crime victims and enabling information sharing between companies and law enforcement would be significant steps forward.

      State governments need to take a more active role in policing digital crimes, such as online drug sales, human trafficking, and targeting of vulnerable populations like the elderly and those seeking medical information. These crimes are increasingly happening online and often go unchecked due to the lack of legislation and cooperation between governments and tech companies. The UK has made strides in this area with three agencies given the authority to engage with the digital ecosystem and shut down attacks. However, legislation allowing synthetic personas to be considered as crime victims and enabling information sharing between companies and law enforcement would be a significant step forward. The impact of these crimes is significant, not only in terms of financial losses but also in the fear and time wasted by victims. Therefore, it's crucial for governments, tech companies, and society as a whole to prioritize and address these issues.

    • Sex and Parasites in Biology vs. CybersecuritySexually reproducing organisms create genetic diversity to confuse parasites, while digital services must prioritize user safety to combat cyberparasites, using a combination of manual and AI processes

      The evolution of sex in organisms can be traced back to the need to confuse and outmaneuver parasites. Sexually reproducing creatures sacrifice half their genes to create genetic diversity and prevent perfect transmission of parasites from one generation to another. In the digital world, we're witnessing a new ecosystem with its own set of parasites, including cybercriminals, online trolls, and other malicious actors. These parasites pose a significant threat to society, potentially leading to societal collapse if left unchecked. Companies providing digital services must prioritize user safety over monetization to build trust and ultimately, long-term wealth. To combat cybercriminals, companies use a combination of manual and AI processes to create false personas and decoy targets. The use of AI is becoming increasingly prevalent in this arms race between security and cybercriminals, with criminals creating more copies of their content to make it harder to remove.

    • Human aspects of online criminalityUnderstanding human motivations behind online criminality and taking proactive measures to prevent it is crucial for maintaining economic advantage and ensuring digital safety. Complete elimination is not possible, but collaboration and engagement can help create safe environments.

      Ensuring digital safety is not just about having the most advanced technology, but also about understanding the human aspects of online criminality and taking proactive steps to prevent it. Companies that prioritize digital safety and are willing to engage with governments and users to remove bad actors are best positioned to maintain their economic advantage. However, complete elimination of online criminality is not possible, and the race for AI dominance in the tech industry adds to the risk. It's crucial for individuals and companies to have the appropriate mindset, engage in proactive measures, and work together to create safe environments. The human element in dealing with online criminality cannot be overlooked.

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