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    Ep.28 Toxic Pressures & Dark Secrets: How Original Fitspo Steph Claire Smith Took On The Modelling Industry

    enFebruary 13, 2023

    Podcast Summary

    • Leveraging LinkedIn for Small Business Hiring and Personal GrowthLinkedIn is a valuable resource for small businesses to find candidates and access a large pool of professionals. It's also a platform for personal growth and resilience, as shown by Steph Claire Smith's story.

      LinkedIn is an essential platform for small businesses looking to hire professionals. It offers access to a large pool of candidates, many of whom may not be actively seeking new jobs but could be open to the right opportunity. LinkedIn's popularity among users, with over 70% not visiting other leading job sites in a given month, makes it a valuable resource for recruiters. Additionally, Steph Claire Smith's story serves as a reminder of the importance of self-care and resilience, particularly in industries that can be toxic and detrimental to one's health and wellbeing. Despite facing challenges in the modeling industry, Smith was able to pivot and create a successful business, Keep It Cleaner, which resonates with a large audience. Overall, the discussion highlights the power of social media, both for personal growth and professional success.

    • From unhealthy modeling habits to promoting wellnessFormer model Steph turned her negative experiences into a business promoting healthy living through her ebook, podcast, and food products.

      Steph's early experiences with modeling and the pressure to conform to certain beauty standards led her to develop an unhealthy relationship with food and her body. This continued into her teenage years, but her passion for modeling stayed with her. After graduating from high school, she signed with an agency and began modeling again. However, she eventually recognized the negative impact of her unhealthy habits on her physical and mental health. With her business partner, Laura, she launched Keep It Cleaner in 2015, aiming to promote a healthy lifestyle through their ebook, podcast, and food products. Steph's story highlights the importance of self-care and the need to challenge societal expectations of beauty and health.

    • Discovering unexpected opportunities through following passionsFollowing passions can lead to unexpected opportunities, even in toxic industries. Stay focused on goals to overcome challenges.

      Following your passions can lead to unexpected opportunities. The speaker initially planned to become a PE teacher but discovered a love for photography and modeling. She took a gap year to explore these interests and was fortunate enough to succeed in modeling, even amidst the industry's toxic culture. Her determination to become an international supermodel led her to go overseas and continue her career growth. It's essential to be aware of potential challenges, such as size standards in different industries and countries, but staying focused on your goals can help overcome them.

    • Struggling with disordered eating in a new environmentExternal pressures and unrealistic expectations can lead to unhealthy relationships with food and bodies. Valuing past experiences and being mindful can help in recovery.

      The pressure to fit in and succeed in a new environment, coupled with external influences, can lead individuals, particularly women, to develop unhealthy relationships with food and their bodies. The speaker's experience in the US, where she faced size discrimination and unrealistic expectations, led her to lose touch with her balanced approach to health and exercise. The impact of her upbringing, where she was shielded from diet culture and negative body image, was crucial in helping her recover. However, the old thoughts and habits can resurface, making it essential to be aware and mindful of them. The speaker emphasizes that it's a long journey to break free from disordered eating patterns and that it's important to value the hard-earned relationship with food and one's body.

    • Strict dietary restrictions and food avoidance can lead to binge eatingOverly restrictive diets and avoiding loved foods can result in unhealthy eating patterns and a strained relationship with food and one's body.

      Strict dietary restrictions and obsessive avoidance of certain foods can lead to binge eating and an unhealthy relationship with food. This was the experience of a model who spent 10 months living abroad for her career. She became overly restrictive with her food choices, avoiding foods she loved and perceived as "bad," which led her to overcompensate with excessive consumption of "healthy" foods. This pattern continued until she felt homesick and lost, pushing back against her agency's demands for size and type of modeling. Her experience shows the importance of balance and self-awareness in maintaining a healthy relationship with food and one's body. Additionally, the model's use of social media, starting from her teenage years, highlights the potential impact of digital platforms on body image and self-perception in the modeling industry.

    • The Early Days of Instagram: A Time of Learning and AdaptationDuring the early days of Instagram, influencers faced challenges in monetizing their influence and dealing with clients, but also found opportunities for collaboration and growth

      The early days of Instagram, around 2012, were a strange and confusing time for those who started gaining a following. At the time, influencers were primarily public figures like musicians or artists. Being an influencer meant being in the public eye. But as social media became more prevalent, things began to change. People who weren't already famous started gaining large followings. This was a confusing time for those in the industry, as it was unclear how to monetize social media influence or how to deal with clients who wanted influencers to post about their products. It was also a time when influencers had to beg for gifting in exchange for posts, and it was years before they started getting paid for their influence. Despite the challenges, this period also brought about opportunities. For example, two influencers, Laura and the speaker, met through their struggles with food and launched an ebook together, which was funded by brands they had worked with. Overall, the early days of Instagram were a time of learning and adaptation for influencers and the industry as a whole.

    • An early influencer's shift towards promoting realistic healthy eatingAn early influencer used their platform to promote whole foods and affordable ingredients, offering an alternative perspective to unrealistic health goals and expensive solutions, paving the way for more authentic and relatable health content.

      The influencer marketing landscape has evolved significantly over the years, with influencers selling their own products becoming a norm. This was particularly evident in the case of the interviewee, who had around 400,000 followers in 2015, a huge number at the time. The influencer wanted to use this platform to promote a more realistic approach to healthy eating, contrasting the fad diets and quick fixes prevalent in the industry at the time. With a focus on whole foods and affordable ingredients, they were able to offer an alternative perspective that resonated with their audience. This early influence of influencers in promoting a more sustainable and accessible approach to healthy living was a significant shift from the media's portrayal of unrealistic health goals and expensive solutions. Overall, the interviewee's efforts helped inject a dose of reality into the industry and paved the way for more authentic and relatable health and wellness content.

    • Staying true to values and offering unique solutionsIncorporating core values and providing unique solutions can help businesses build a successful community and thrive in any industry, even amidst trends and fads.

      Staying true to your core values and messages, even when faced with trends and fads, is essential for building a successful business and community. Paige and her cohost have remained committed to their message of promoting healthy and sustainable fitness practices, despite the allure of quick-fix solutions. Similarly, LinkedIn offers access to a unique pool of professionals who may not be actively seeking new roles but could be great hires. In the world of fitness, the pandemic led to an influx of new participants and a shift towards quick-fix solutions, but the hosts have continued to provide valuable content and encourage long-term growth. The success of Olive and June lies in its ability to provide high-quality manicure tools and instructions for an affordable price, resulting in salon-worthy nails at home. Overall, staying true to your values and offering unique solutions can help businesses stand out and thrive in any industry.

    • Discovering New Ways to Prioritize Health During the PandemicThe pandemic led some to become overly focused on health, while others found new ways to maintain it despite limitations. Kik, a health and wellness business, started as a dream to share recipes and grew out of personal experiences and struggles.

      The COVID-19 pandemic led many people to prioritize their health and wellness, with some becoming overly consumed by it, while others discovered new ways to stay active and eat well despite limitations. For those who found the idea of living a healthy lifestyle unattainable due to perceived barriers, the pandemic opened up new possibilities, such as working out at home and trying simpler, more accessible fitness routines. Kik, a business co-founded by Laura Henshaw and Chontel Duncan, started as a dream to create an ebook of favorite recipes and grew out of their shared experiences and struggles with health and fitness. The duo met during Melbourne Spring Fashion Week in 2013 and bonded over their mutual interests, eventually creating Kik as a way to help others overcome the challenges they faced in their own health journeys.

    • Creating a Passion Project into a Successful BusinessBelieve in your project, secure funding, delegate tasks, and maintain control to turn a passion project into a successful business.

      Starting a successful business often begins as a passion project, without the initial expectation of grand success. My friend and I created an e-cookbook, shooting over 37 recipes in one day with the help of a friend and a fashion photographer. We didn't know if it would sell or not, but we had enough faith to secure funding from brands and believed in the potential reach of our social media presence. The project sold over 7,000 copies, and we were surprised by the community's demand for more content. We then revamped our blog into a subscription model and learned the importance of delegating tasks to experts while still maintaining control as the face of the business. It's essential to understand the boundaries of outsourcing and maintaining quality when representing your brand to customers.

    • Managing Customer Service and High Demand in Tech BusinessesExpertise, autonomy, collaboration, transparency, and learning from mistakes are crucial for managing customer service and high demand in tech businesses.

      Running a successful business, especially in the tech industry, comes with its challenges, particularly in managing customer service and handling high demand. The speakers shared their experiences of dealing with customer issues and the importance of having a dedicated team to handle these matters. They emphasized the need for expertise and autonomy while also recognizing the importance of collaboration. However, they also acknowledged the risks involved, such as the potential for human error and the need to cater to a large customer base without a trial run. The speakers highlighted the importance of being transparent with the community and learning from mistakes. They also discussed the challenges they faced when starting their own business, including losing all data and content and having to start from scratch. Despite these challenges, they remained optimistic and focused on the benefits of having a passionate and collaborative team.

    • Transitioning from agency to in-house team leads to growthControl over product and vision leads to business success, continuous learning and collaboration essential for growth, trust instincts and build a strong team.

      Taking control of your business, even if it means leaving a comfortable agreement or partnership, can lead to growth and success. The speaker in this conversation shared their experience of transitioning from working with an agency to building an in-house development team. This change was initially anxious, but ultimately rewarding, as they were able to have more control over their product and vision. Additionally, continuous learning and collaboration with talented individuals are essential for personal and business growth. The speaker emphasized the importance of being open to new experiences and learning from others, even if it means stepping out of one's comfort zone. Starting their business without traditional academic backgrounds, they learned to trust their instincts and the value of having a strong team.

    • Starting a business with instincts and calculated risksUnderstand customers deeply, recognize unique strengths, delegate clear roles, and trust instincts for business growth

      Running a business involves taking calculated risks and trusting your instincts. The speakers shared their experience of starting a business without formal training and learning valuable lessons along the way. They emphasized the importance of understanding your customers deeply and recognizing your unique strengths. They also discussed the importance of clear roles and delegation to build a strong team. Despite starting as a small team with undefined roles, they were able to grow and develop clear directions for their team members. Trusting your instincts and taking calculated risks can lead to great success in business.

    • The Importance of Trust and Communication in Business PartnershipsEffective communication, trust, and respect are essential for a successful business partnership. Building a positive team culture and understanding each other's emotions are crucial for overcoming challenges and making good decisions.

      Having a strong, trusting relationship with a business partner is crucial for success. While friendships or romantic relationships can provide similar challenges, entering into a business partnership with someone you don't fully trust can be risky. Communication, respect, and the ability to give and receive feedback are essential in a business partnership. It's important to remember that co-founders or founders and CEOs share many of the same challenges as romantic partners, including working through issues and understanding each other's emotions. Finding a business partner with whom you can communicate effectively and build a positive team culture is vital, as you spend more time with your work colleagues than with your loved ones. Trust, respect, and open communication are key to overcoming challenges and making good decisions.

    • Embrace challenges for personal growthChallenges can lead to valuable lessons and new opportunities, even if they're tough at the time

      Even when faced with difficult experiences, such as struggling to make it as an international supermodel and dealing with industry pressures, it's important to remember that these challenges can lead to significant personal growth and unexpected opportunities. If I could go back in time and speak to my younger self during that tough period, I would encourage her to persevere and trust that the experience, despite its difficulties, would ultimately lead to valuable lessons and a path better suited to her. It's essential to recognize that our goals and dreams may change, and that's not a negative, but rather an opportunity to discover new possibilities. The journey may not always be easy, but the growth and insights gained along the way are invaluable.

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    READING LIST


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    “stay consistent, stay on track, know where you're going personally.” — DaRel Daniels

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    Idea from a sign in a French restaurant, sold his software dev business and coded the 1st version in 2014, aged 29. From 1 FTE to now 22 they have 1,400 restaurants using their unique product in 60 cities across 8 countries (Mat Weir)

    In this episode, I interview Mat Weir, a tech entrepreneur and the founder of international table booking service, First Table, the only company in the world focused on helping restaurants get their first customer for the night. Mat got the idea to start the company after seeing a sign in a local French restaurant in Queenstown, New Zealand. First Table charges the customer $10 per booking and the customer gets 50% off their food at the venue. After selling his software development company in 2014, aged 29, he built the website, opened with ten restaurants in Queenstown and is now in 60 cities across 8 countries and 1400 restaurants with a goal to hit 10,000. 

    The company has grown from one full-time employee, himself, to now 22 based in New Zealand, Australia, Canada, UK, and the Philippines. They’re looking to expand their product into North America, and Europe soon. Funding has been from sweat equity and the growing profits from a very scalable business model. Mat says when building your board of directors or advisors, start with a great chair and build a board around them. He believes the hardest thing in growing a small business is, decision making fatigue (Making a lot of decisions on the fly as you go). The advice he would give himself on day one is, “Mate, you’re in for a shitload of work, but it will be worthwhile”. Stay tuned and enjoy.

    This Cast Covers:

    • First Table: The only company in the world that specializes in getting people into restaurants at the beginning of the evening
    • How First Table helps restaurants get diners and create a great atmosphere.
    • The unique business model they use to make money from having 1400 restaurants in 8 countries on their platform.
    • Being a tech entrepreneur from a young age and thriving on several tech-oriented businesses.
    • Starting out 6 years ago as a solo founder with 6 restaurants signed up and growing to 1400 restaurants across 60 cities in 8 countries and 22 full-time employees.
    • Working hard to build their platform and having some of the best restaurants signing up.
    • Building a globally recognized brand that is the only one in the world doing what they do.
    • Bootstrapping from day one and funding the business solely from cash flow.
    • Launching in other countries in North America, the UK, and other markets.
    • The challenges of starting out in business and the worth that comes from forging on towards the core goal.
    • The importance of having persistence and a plan B just in case.
    • How being a developer has helped him grow the business.
    • The value of automation in ensuring effective processes and employee productivity.
    • The challenges of trying to scale up and make things more efficient on the platform.
    • Shifting from being just a developer and a one man band to learn sales.
    • The power of time management and optimizing your output to time.
    • Committing to bringing on business development experts and how it helped in achieving hiring successes.
    • The value of monitoring employee happiness and engagement levels in building a great culture.
    • Plans to launch in Manilla and how their local presence there will help in building out a sales and marketing team.
    • Consulting mentors who can give valuable business management and growth advice based on their years of experience.
    • Decision-making fatigue: The exhaustion that comes with making so many decisions every day as a small business owner.
    • The power of Facebook ads in growing a business.

    Additional Resources:

     

    Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod (https://incompetech.com). License: CC BY (http://creativecommons.org/licenses/by/4.0/

    3 years to raise funds to set up a distillery in Melbourne, started in 2010 with 3 FTE and 2,700 bottles in 1st year sales to 35 FTE and 120,000 bottles sold in 2020, after the world’s largest alcohol company invested in late 2015 (David Vitale)

    3 years to raise funds to set up a distillery in Melbourne, started in 2010 with 3 FTE and 2,700 bottles in 1st year sales to 35 FTE and 120,000 bottles sold in 2020, after the world’s largest alcohol company invested in late 2015 (David Vitale)

    In this episode, I interview David Vitale, the founder, and director of sales and marketing at New World Whiskey Distillery Pty Ltd (previously Starward Distillery), the makers of Starward whiskey. David left a distilling career in Tasmania and started the business in Melbourne around 2007 amidst the global financial crisis. Breaking many traditions in the nascent 15-year-old craft distilling industry, it took him three years to raise all the funds he needed to set up the distillery and get production underway. 

    It was clear the business model was for a quality sub-100 dollar bottle of whiskey that lives in the sharing cabinet of a whiskey drinker, and it launched at $75 in 2013 when all Australian whiskeys were double the price. In that first year they sold less than 2,700 bottles and in 2020 will move more than 120,000 bottles. With enough stock going into casks each year, they have a close to $22 Million excise tax bill per annum. David moved the business from 1 full-time employee in 2007 to now 35, and with production capacity about to expand again, David highly values the key team members he brought along the journey starting with his first hire who is still there ten years after production began.

    Funding from investors and selling whiskey investment casks helped get the business through fast growth, tough times, and be well-positioned for the world’s largest alcohol company with 18,000 sales reps in the US alone, to invest in late 2015. That bluechip investment helped them move to larger premises, increase production ten-fold, and get serious about export. David believes the hardest thing in growing a small business is letting go, and the advice he would give himself on day one is, “Keep going. It’s going to take a lot longer than you think, but you should still do it”

    This Cast Covers:

    • Learning whiskey distilling from the godfather of Australian whiskey.
    • Raising the first round of capital and how their whiskey took off globally.
    • The absurdity of doing a great quality sub-100 dollar whiskey.
    • Starting the distillery and waiting 3 years to start selling.
    • 30 days away from insolvency and getting support from Distill Ventures.
    • Moving to a new upgraded location and scaling up to ten times their original volume.
    • The value of not having to worry about payroll and becoming the best craft distilled spirit in the world.
    • Advocating for building relevance for Australian whiskey outside Australia.
    • Relationship management at the distributor level and the importance of working on the ground.
    • The challenge of shifting from maker’s world to drinker’s world.
    • From 443 cases of whiskey in 2013 to 20,000 cases in 2020.
    • What all around success looks like for David and the amazing awards their whiskey has won so far against some of the best in the world.
    • Starting out with one full-time employee to grow over the last 10 years to 35 full-time employees.
    • The diverse forms of funding that Starward has had. 
    • Losing his dad, having a baby, launching a brand, and overcoming stressful challenges with the business.
    • Making hard decisions for successful cash flow management.
    • The most fruitful way of creating value and the power of meditation.
    • Recruitment wins and losses, and the valuable lessons learned.
    • Onboarding new employees into the company culture within 60 days.
    • The regret of selling his previous e-learning business and the most valuable course David ever took.
    • Having a coach who is ex-military/ex-Microsoft and how he helps him develop in his professional and personal life.
    • Learning more about leadership and work ethic from a podcast than from any book he’s ever read.

    Additional Resources:

    Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod (https://incompetech.com). License: CC BY (http://creativecommons.org/licenses/by/4.0/

    In 1966 started in a servo, bought a truck, built a fuel distribution business, poor exit with business partner, with new partner grew defunct distributor from 1 to 30 FTE, $0 to $80m sales & 100m litres pa 2001 sold for 5x profit (John Trewin)

    In 1966 started in a servo, bought a truck, built a fuel distribution business, poor exit with business partner, with new partner grew defunct distributor from 1 to 30 FTE, $0 to $80m sales & 100m litres pa 2001 sold for 5x profit (John Trewin)

    In this episode, I interview John Trewin, the previous co-owner of Advanced Petroleum. At the age of 29 in 1966, John got his first job off the farm in a petrol station, bought a truck, grew the fuel distribution company, and added a business partner (which didn't end well a few years later) While he was taking some time out of the distribution game, he was approached to rebuild another distributor nearby. He went on to grow it from 1 full-time employee (himself) to 30 full-time employees, and from 0 sales to $80 Million in annual sales. The business was selling over 100 million litres a year just eight years after starting in 1989. 12 years later, the business sold for 5 times profit. 

    John credits the team he had back then for the phenomenal success they had with the business and feels he got 90% of the hires right. He believes strongly in “Looking after your people” He and his new business partner started with a little capital and had 6 months to prove they could build the sales volume before BP gave them a long term contract. They funded their fast growth in a risky, but genius way, where they put more than $3 Million in the overnight money market for 15 months right after the 1990 recession and earned 21% or $600,000 in interest per year. 

    With some luck and advice, they dodged losing $6 Million the business had in their bank when that bank went under a week after withdrawing all funds. John has always loved a business challenge and shares that the moment he felt they had succeeded with Advanced Petroleum was when they got through the first 6 months. He feels the hardest thing about growing a small business is choosing the right people. He says that the advice he would give himself on day one of starting a business is, “Seek more advice about running a business and in particular talk to other people who own a business, especially those who are older and with more experience” Stay tuned to gain from John’s immense wealth of business wisdom.

    This Cast Covers:

    • Starting in the oil industry in 1966 and having a successful 38-year journey.
    • Taking over a failed inland storage tunnel and turning it around.
    • How they raised funding by investing their cash flow on the overnight money market at interest rates of up to 21% per annum.
    • Becoming more efficient so they could be both fuel sellers and transport operators.
    • Taking the opportunity to lease service stations and how they made money from that.
    • Dealing with the two major types of shrinkage that were affecting their business.
    • Selling their 50% of the business to BP in a satisfactory arrangement.
    • The satisfaction of being able to pick a good team that helped grow the business.
    • Being one of the first companies that invested in computerization.
    • The importance of picking the right team members to help market the business.
    • Marketing after the first five years: Spending more on making sure they weren’t going to lose business.
    • How they came up with the name, “Advanced Petroleum”
    • Selling some real estate to put in his share of the startup capital and how they found an opportunity in the recession back then.
    • Understanding that there is never a need to get worked about things one can’t control.
    • Facing the stress of a broken business partnership.
    • His pride in creating employment and seeing his employees enjoy doing their jobs.
    • The allure of the challenge of the unknown that comes with running a small business.
    • Having resilience, the ability to see ahead, and relying on instinct to make early calls.
    • Looking after employees and rewarding them when they do a great job.
    • The value he got from investing in mentors.
    • The relief he got from exiting the business both operationally and financially.
    • Buying a couple of small businesses after he had retired.
    • Starting one of the first aerial photography businesses when they could only use Blimps to take photos.
    • The hardest thing in growing a small business: Choosing the right people
    • Growing a small business by finding a good mentor and seeking advice from more experienced business owners.

    Additional Resources:


    Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod (https://incompetech.com). License: CC BY (http://creativecommons.org/licenses/by/4.0/

    Ep87 - The Future of Influencer Marketing

    Ep87 - The Future of Influencer Marketing

    In this episode, Britney chats with Justin Kline, the CEO of Markerly, a company that partners brands with influencers to create authentic content. ​Justin ​shares his professional experience with​ developing ​​​trends ​in the modern influencer market​.


    Together, they predict the future of social media branding and how your small business can leverage it to authentically drive real growth.


    ***And did you hear!? The wait list for Small Biz Social Society enrollment is now OPEN.

     

    Join the wait list and get Britney’s free 12-minute training, How to Batch Instagram Reels!

     

     

    Try Canva Pro free for 30 days & support the show HERE.

     

    Follow Justin’s Company on Instagram HERE.

     

    Follow Justin’s Company on Facebook HERE.

     

    Connect with Justin on LinkedIn HERE.

     

    Follow Justin on Twitter HERE.

     

    *The Social Sunshine Podcast helps you build a brand, make an impact and have fun on social media. We’re talking all things social media every week including incredible guests from the online marketing world, social media news and, of course, plenty of fun banter.