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    FROM FASTCO WORKS AND SAP - Growth Agents: How Pink Lily went from a side hustle to a multimillion-dollar company

    enOctober 10, 2023

    Podcast Summary

    • From living room to multimillion-dollar companyPink Lily, a women's clothing boutique, grew from a side hustle to a multimillion-dollar business by designing products in-house and outsourcing manufacturing. The company's headquarters houses corporate offices, a photo shoot studio, and a fulfillment center, with remote employees handling growth marketing, customer service, and other functions.

      Pink Lily, a women's clothing boutique, started as a side hustle in a living room and has grown into a multimillion-dollar company. The company designs its products in-house but outsources manufacturing to both domestic and international vendors. All products are exclusive to Pink Lily. The headquarters in Bowling Green, Kentucky, houses corporate offices, a photo shoot studio, and a fulfillment center, with remote employees handling growth marketing, customer service, and other functions. Tina Hetzer, the finance director, shares how she transitioned from considering a career as an elementary school teacher to accounting and finding joy in the numbers side of business.

    • Navigating accounting challenges in a growing companyAdaptability and growth mindset are crucial for finance professionals in small companies facing regulatory changes and building their accounting departments from scratch. Benefits of working for a founder-run company include driving process improvement and making change more easily.

      The role of a finance professional, whether in public or private accounting, involves ensuring compliance with various regulations and managing cash flow effectively to support growth. This was particularly challenging for Pink Lilly when they brought their accounting function in-house and needed to build the department from scratch while dealing with constant changes in regulations. The speaker's personal experience of moving back to Bowling Green and joining Pink Lilly as their Director of Finance demonstrates the importance of being adaptable and seizing opportunities for growth. Additionally, the benefits of working for a founder-run company, such as the ability to drive process improvement and make change more easily, can outweigh the challenges of red tape in larger corporations.

    • Collaborating with Other Teams in FinanceWorking in finance for a growing company provides unexpected opportunities for collaboration and innovation beyond traditional number-crunching tasks.

      Working in finance for a small, rapidly growing company like Pink Lily offers unexpected opportunities beyond crunching numbers and managing taxes. The finance team, including the finance lead, plays a crucial role in ensuring the company's financial health while also collaborating closely with other teams like marketing and merchandising. This collaboration allows for a more dynamic and hands-on experience, involving brainstorming sessions, product discussions, and even marketing ideas. The founders of Pink Lily recognized the need for a strong team to support their growth and trusted the expertise of their hires, leading to a successful partnership. This experience challenges the stereotype that finance jobs are dull and monotonous, as they offer a unique perspective on the innovative and boundary-pushing aspects of the fashion industry.

    • Focusing on fit videos, customer connection, and financial management for growth at Pink LillyPink Lilly prioritizes fit videos, customer connection, and financial management to provide a comfortable shopping experience, manage inventory, and fund growth strategies. The Director of Finance implements policies, processes, and cash flow forecasting to balance costs and growth.

      For an online clothing company like Pink Lilly, providing a comfortable shopping experience for women and effective financial management are crucial for growth. The company focuses on fit videos, customer connection, and understanding key performance indicators to ensure growth. As the Director of Finance, implementing policies, processes, and cash flow forecasting were essential to manage inventory and funding growth strategies. Balancing costs and growth involves careful inventory management and efficient spending. The biggest challenges include ensuring efficient spending and meeting customer demand.

    • Managing Growth and Building a Household Name at Pink LilyThe Director of Finance at Pink Lily goes beyond traditional roles, handling vendor negotiations, inventory management, and fashion trend understanding, while aiming to expand the brand's reach by capitalizing on social media trends in a collaborative team environment.

      The Director of Finance at Pink Lily wears many hats, going beyond traditional financial responsibilities to include vendor negotiations, inventory management, and even understanding fashion trends. One challenge is managing growth, from expanding warehouse space to keeping up with changing trends. A primary goal for the future is to make Pink Lily a household name across the United States by capitalizing on social media trends. The small team's collaborative environment allows for the sharing of ideas and perspectives, making the finance role more dynamic and exciting than expected.

    • Pink Lily's Ambassador Program and Retail ExpansionMicro-influencers promote Pink Lily, saving costs, while the brand plans to expand retail presence and the CFO communicates growth strategies and financial insights to drive growth.

      Pink Lily, a fashion brand, has an effective ambassador program where micro-influencers promote the brand and earn commissions, saving the company significant costs. The brand is also planning to expand its retail presence, aiming to open a main store in Nashville next year. The CFO or director of finance's role is evolving beyond just reporting numbers; they must now communicate growth strategies and financial insights to help the team make informed decisions and drive company growth. Pink Lily's focus on building a strong team and connecting with customers is expected to lead to growth and recognition as an everyday fashion and beauty brand.

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