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    How Two Friends Beat Amazon and Built a Union

    enApril 11, 2022

    Podcast Summary

    • Forming Amazon's First Union: Long Hours, Difficult Conditions, and Limited OpportunitiesTwo leaders, Chris and Derek, formed Amazon's first union at JFK 8 warehouse despite long hours, difficult working conditions, and limited opportunities for advancement. The union could lead to changes in Amazon's labor practices and set a precedent for other workers.

      Amazon's labor practices, as reported by The New York Times, involve long hours, difficult working conditions, and limited opportunities for advancement, leading some employees to form the company's first union at the JFK 8 warehouse in Staten Island. Chris and Derek, two of the union's leaders, shared their experiences of being hired by Amazon in 2015, initially having high expectations, but eventually facing long commutes, undesirable shifts, and a lack of opportunities for promotion. Despite these challenges, they remained committed to improving their working conditions and, with the support of the Retail, Wholesale and Department Store Union, successfully formed the Amazon Labor Union last week. This union is significant as it could potentially lead to changes in Amazon's labor practices and set a precedent for other Amazon workers across the country.

    • Amazon's business model limits opportunities for warehouse workers to advanceAmazon's high turnover rate and separation between warehouse and corporate jobs hinder worker advancement, while lack of clear communication during the pandemic added to workers' fears and confusion.

      Amazon's business model, which includes a high turnover rate for warehouse workers and a separation between warehouse and corporate jobs, limits opportunities for workers like Chris and Derek to advance. Additionally, during the pandemic, there was a significant lack of clear communication from Amazon to its workers about COVID-19 cases and safety protocols, causing confusion and fear. Despite the uncertainty and risks, Amazon continued to require workers to come to the warehouse, contradicting its earlier message that workers could stay home without pay if they chose to do so. This situation highlights the disconnect between Amazon's corporate priorities and the experiences and concerns of its warehouse workers.

    • Unclear company policies during a health crisisClear communication and consistent policies are crucial to maintain trust and safety during a health crisis.

      Inconsistent company policies and a lack of transparency regarding COVID-19 cases in the workplace can lead to confusion, anxiety, and potential health risks for employees. In this situation, workers were offered unlimited unpaid time off but were also required to work mandatory overtime. When an employee tested positive for COVID-19, workers became concerned and demanded a shutdown of the building for the incubation period. However, the company did not comply, leading the employee to threaten protests and ultimately being quarantined himself. This incident highlights the importance of clear communication and consistent policies during a health crisis to maintain the trust and safety of the workforce.

    • Amazon Worker's Quarantine Sparks Collective ActionWorkers' collective action can lead to change, even when facing adversity. Employers may face consequences for retaliation.

      The power of collective action can lead to significant change, even in the face of adversity. Chris Smalls, an Amazon worker, was put on quarantine after a colleague tested positive for COVID-19. Feeling that the company wasn't doing enough to protect workers, Smalls organized a walkout, inspiring hundreds of others to join him. Despite initial media skepticism, the event gained momentum, with coverage from major news outlets. Smalls was eventually fired by Amazon, but internal communications between HR officials revealed reservations about the decision, suggesting potential retaliation. This story highlights the importance of workers standing up for their rights and the potential consequences of employer overreach.

    • Senior executive's dismissive suggestion sparks formation of workers' coalitionDuring a labor dispute, a dismissive comment from a senior executive led two executives to form a coalition advocating for workers' rights, which gained momentum through collective action despite initial challenges and differences in organizing methods.

      During a labor dispute at Amazon, a senior executive suggested making a Black organizer the public face of unhappy workers, which was perceived as a dismissive and derogatory move. This incident infuriated Chris and Derek, leading them to form the Congress of Essential Workers as a coalition to advocate for workers' rights. Despite initial challenges, the movement gained momentum when a unionization effort began in Bessemer, Alabama, with national support. Chris and Derek traveled to Bessemer to support the cause, but their approach clashed with the local organizers' preferred methods. The Alabama way of organizing proved to be a significant challenge, as they were discouraged from rallying and speaking to workers directly. Nonetheless, the movement continued to grow, demonstrating the power of collective action in the face of corporate dominance.

    • Criticisms of previous union approach at Amazon's Bessemer facilityWorkers Chris Smalls and Derek Freeman formed the Amazon Labor Union (ALU) to challenge the notion that Amazon is 'ununionizable' with a more worker-centric approach.

      During the union vote at Amazon's Bessemer facility in Alabama, the organizers' approach was criticized for not effectively engaging with workers, leading to a one-sided vote against the union. This experience influenced Chris and Derek to form their own union, the Amazon Labor Union (ALU), instead of joining a larger national union. They believed that as workers, they could better connect with their colleagues and make inroads where larger unions had struggled. Despite the failure of the initial vote, the attempt to unionize Amazon remains a significant topic of discussion due to the company's size and influence. The experience in Bessemer reinforced the belief among some that Amazon might be "ununionizable," but Chris and Derek saw an opportunity to challenge that notion with a different approach.

    • Grassroots unionization efforts by Chris and DerekActing quickly and authentically, Chris and Derek successfully gathered authorization cards for unionization despite resistance from Amazon through grassroots efforts and perseverance.

      When faced with the challenge of unionizing a company from scratch, Chris and Derek chose to act quickly and authentically, rather than waiting to learn from experts or unions. They set up a tent and table by a public bus stop, gathering authorization cards from workers despite resistance from Amazon. The process was difficult, with Amazon attempting to remove them, but their determination paid off. The significance of authorization cards lies in their role as the first step towards triggering an official election for union formation. Despite working at Amazon while trying to organize against it, Derek wore a T-shirt declaring his stance to make his position clear. Their experience demonstrates the importance of grassroots efforts and perseverance in unionization.

    • Inside-outside labor organizing strategyEffectively organizing labor involves addressing misconceptions inside and building community outside, requiring significant personal sacrifices but leading to positive impact on workers' lives.

      Effective labor organizing involves both an inside and outside strategy. The speaker in this discussion shares their experience of organizing Amazon workers in Bessemer, Alabama, where they used text messages to communicate with workers inside the building, while also setting up a community at the bus stop outside. Inside, they addressed misconceptions about union dues and encouraged workers to sign authorization cards. Outside, they built a welcoming atmosphere, offering a sense of community and support. This approach contrasted with Amazon's top-down methods and helped the team gain trust and support from the workers. The organizing effort required significant personal sacrifices, but the speaker felt it was worth it when they saw the impact on the workers' lives.

    • Amazon workers' unity and injustices fuel labor union formationAmazon's refusal to support workers during emergencies and transportation added to their grievances, ultimately leading to the successful formation of a labor union despite resource disparity.

      Amazon's actions towards their workers played a significant role in the successful formation of a labor union at one of their facilities. The workers' commitment to being present and supporting each other, even during challenging times, helped build tension relief and unity. However, Amazon's refusal to provide necessary assistance to workers, such as paying for medical emergencies or transportation, created a sense of injustice and further fueled the union movement. Despite the significant resource disparity between the union organizers and Amazon, the workers' determination and Amazon's mishandling of employee situations ultimately led to the union's victory.

    • Two Amazon workers defied odds to unionize, now face contract negotiationsTwo underdog Amazon workers, with limited resources, successfully unionized their workplace, setting the stage for potential larger movement and negotiations for a labor contract against Amazon's legal team.

      Against all odds, Chris and Derek, two Amazon workers, successfully unionized their workplace, making history in the process. Despite facing Amazon's legal team of six multibillion-dollar lawyers with only one pro bono lawyer, they remained determined and confident in their cause. The vote count was tedious and nerve-wracking, but when they saw themselves in the lead, they knew they had won. The team celebrated, but they knew the real challenge was yet to come: negotiating a labor contract with Amazon. This would require their fighting spirit more than ever, as Amazon was expected to pour significant resources into making the process difficult. Chris, who had once been a dissatisfied Amazon worker, now saw himself as a leader, having discovered his capabilities through this experience. The union movement had garnered interest from Amazon workers in various states, signaling the potential for a larger movement. The journey was far from over, but they were ready to face whatever challenges came their way.

    • Growing up with responsibilities and observing her mother's struggles shaped the speaker's determinationThe speaker's personal experiences and observing her mother's challenges in the workforce fueled her advocacy for workers' rights through the Amazon Labor Union

      The speaker's experiences of growing up with responsibilities and observing her mother's struggles in the labor force shaped her into a determined individual. Despite facing challenges in her personal and professional life, she has channeled her energy into advocating for workers' rights through the Amazon Labor Union. Amazon's attempts to challenge the union's election results have been met with skepticism from labor experts. Meanwhile, international tensions continue to escalate, with Russia appointing a new commander for its invasion of Ukraine and Boris Johnson making a surprise visit to Kyiv to show solidarity with Ukraine's president. These events highlight the ongoing struggles for workers' rights and international peace and stability.

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    Cover Art by Jenny Hamson

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    Music by Mandisa - Overcomer

    http://www.mandisaofficial.com

    Song ID: 68209
    Song Title: Overcomer
    Writer(s): Ben Glover, Chris Stevens, David Garcia
    Copyright © 2013 Meaux Mercy (BMI) Moody Producer Music (BMI)
    One Songs (ASCAP) Ariose Music (ASCAP) Universal Music - 
    Brentwood Benson Publ. (ASCAP) D Soul Music (ASCAP) (adm. at CapitolCMGPublishing.com) All rights reserved. Used by permission.