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    Office Hours: Coinbase’s IPO, Higher Ed, Mentors, and Building Great Teams

    enApril 19, 2021

    Podcast Summary

    • Collaboration Tools and Canva's Simplicity Drive Team Success in Emerging Markets like CryptoAtlassian's collaboration tools and Canva's AI simplify processes, enabling teams to succeed in crypto's emerging market and make complex technology accessible to a wider audience.

      The collaboration tools provided by Atlassian and the ease of use offered by Canva are essential for teams to succeed, especially in emerging markets like crypto, where understanding and valuation benchmarks are still being established. Atlassian software, including Jira, Confluence, and Loom, helps teams connect and work together effectively, no matter the size. Meanwhile, Canva's AI tools simplify the process of creating presentations, saving time and resources. The comparison of Coinbase to America Online (AOL) highlights the role Coinbase plays in bringing crypto into the mainstream by making it accessible to a wider audience. While AOL was the first to allow people to easily access the Internet, Coinbase is doing the same for crypto. Despite the excitement and complexity surrounding crypto, the lack of clear benchmarks for valuation allows companies like Coinbase to focus on their story and growth potential. Atlassian and Canva's tools demonstrate the power of collaboration and simplicity, enabling teams to achieve more together than they could alone. Coinbase's role in the crypto market is similar, making the technology more accessible and fostering growth in the space.

    • The Importance of Owning the Consumer and the Rails in Crypto ExchangesTo maintain its position and grow in the crypto exchange market, Coinbase needs to focus on price cuts and technological investments to compete with efficient and low-cost platforms like Uniswap. Owning the consumer and the rails can provide a competitive advantage, as seen in AOL's marketplace dominance in e-commerce's early days.

      In the world of cryptocurrency exchanges, efficiency and low costs are becoming increasingly important, with platforms like Uniswap gaining popularity over more established exchanges like Coinbase due to their competitive edge. Coinbase, with its strong brand and high fees, could benefit from significant price cuts and technological investments to maintain its position and grow in the market. The speaker, who has experience in e-commerce and past investments, shares his perspective on the importance of owning the consumer and the rails in a market, drawing parallels to AOL's marketplace dominance in the early days of e-commerce. Ultimately, the speaker is considering a potential investment in Coinbase but is uncertain about its long-term prospects and the presence of clear competitive advantages or "moats."

    • Balancing online and in-person learningOnline education offers flexibility and accessibility, but personal relationships and networking are important. Synchronous online classes can bridge the gap, providing accountability and interaction.

      While online education has its limitations, it can complement traditional classroom learning and offer benefits such as flexibility and accessibility. Scott Galloway, in his discussion, acknowledges the importance of personal relationships and networking in his own success story. However, he also suggests that not all aspects of graduate education require a full on-campus experience. He argues that synchronous online classes, where students dial in at a certain time, can provide accountability and interaction, bridging the gap between the benefits of in-person and recorded classes. The COVID-19 pandemic has accelerated the adoption of remote instruction, and higher education institutions need to adapt to this new reality while preserving the value of personal connections. In essence, the future of education may involve a balance between online and in-person learning.

    • The use of technology in education expanding capacity and reachElite universities resist technology in education, limiting access and increasing emotional cost for students. Hybrid models combining online and in-person learning can expand supply and reduce costs.

      The use of technology in education, particularly online classes, can significantly increase the capacity and reach of educational institutions while potentially reducing costs. However, some elite universities are resistant to this change, preferring to maintain exclusivity and high prices. This resistance not only limits access to education but also contributes to the emotional cost of rejection and disappointment for many students who are unable to attend these institutions. To address this issue, there is a need for more hybrid models of education that combine online and in-person learning to expand supply and reduce costs. Ultimately, the goal should be to make education more accessible and affordable for all, rather than prioritizing exclusivity and luxury.

    • Hiring the Best Talent: Skills and Cultural Fit MatterEffective hiring processes prioritize skills, experience, and cultural fit to ensure top performing teams, leading to improved performance, increased enjoyment, and valuable learning opportunities.

      Expanding access to higher education and improving the hiring process are key issues that require attention. During the discussion, a caller expressed concern about the low admittance rate at UCLA and the importance of having the best talent on a team to drive performance and enjoyment. The guest, Prajji Alwis, shared her experience and revealed that interviewing can be an unreliable method for hiring. Instead, she emphasized the importance of assessing a candidate's skills and cultural fit through other means, such as projects, case studies, or team interactions. Another caller asked about common mistakes in the hiring process and how to avoid them. Prajji suggested focusing on the candidate's skills, experience, and cultural fit, rather than relying solely on interviews. She also emphasized the importance of having a diverse hiring pool and avoiding unconscious bias. In the context of the broader discussion, the takeaway is that expanding access to education and hiring the best talent are crucial for individual and organizational success. Effective hiring processes that prioritize skills, experience, and cultural fit can help ensure that teams are composed of top performers, leading to improved performance, increased enjoyment, and valuable learning opportunities.

    • Effective Sourcing of Talent through Employee ReferralsEncourage networking and connections for talented employees, have a clear job description, be decisive when firing, and consider mentorship opportunities in career decisions.

      Referrals are the most effective source of talent. According to the speaker, when you identify a talented and hardworking employee, they tend to surround themselves with similar individuals. By encouraging your employees to network and connect with potential candidates, you can tap into a pool of skilled individuals. The speaker also emphasized the importance of having a clear job description to set new hires up for success. Regarding the topic of firing, the speaker suggested being decisive and providing support for employees during their transition to a new role. Moving on to the second question, the speaker acknowledged the importance of mentors in one's career, especially during the early stages. While the absence of mentors may not be a reason to leave a job, it could be a factor to consider. The "school of hard knocks" approach can be a valuable learning experience, but having a mentor can provide guidance, support, and valuable insights that may not be readily available otherwise. Ultimately, the decision to leave a job due to the absence of mentors depends on the individual's career goals and personal circumstances.

    • Weighing economic security against senior sponsorshipEarly-career employees should prioritize economic security over senior sponsorship when evaluating career prospects. Fast-growing companies offering equity may provide a better long-term financial gain than staying at a company with senior sponsorship but no equity opportunities.

      While having senior sponsorship or mentorship can be valuable for career growth, the ultimate goal is to secure economic stability for yourself and your family. If you're at a fast-growing company without significant senior sponsorship but have the opportunity to accumulate equity, it might be worth staying put and focusing on your potential future financial gains. However, it's essential to assess the opportunity costs of staying or leaving by interviewing and considering other factors. Ultimately, economic security should be your primary focus. This advice applies especially to early-stage employees who may not yet have reached that stage in their careers where senior sponsorship is a necessity. Additionally, the speaker emphasizes the importance of relationships in the workplace and the role they play in decision-making processes. So, while having a mentor or sponsor is beneficial, it's not the only factor to consider when evaluating your career prospects.

    • Montreal's Charm vs Challenges, Humor in The Prop G Show, and Sponsors' SolutionsThe Prop G Show offers entertaining and informative content, with Canadian humor. Sponsors Pendo and Vanta provide solutions for enhancing digital experiences and simplifying compliance and security efforts.

      Montreal, Canada is known for its charm and appeal during the summer season from June 15th to August 1st. However, it faces challenges during the rest of the year. Canadians are appreciated for their humor. The Prop G Show, from the Fox Media Podcast Network, provides entertaining and informative content, and listeners are encouraged to submit questions. The show's sponsors, Pendo and Vanta, offer solutions to enhance digital experiences and simplify compliance and security efforts, respectively. During the episode, a humorous question was posed about getting 100 drunk Canadian fraternity brothers out of a pool. The hosts provided a light-hearted response, reflecting Canadian humor. Pendo, a sponsor, focuses on improving applications for both customers and employees, offering in-depth training and AI-powered product analytics to deliver personalized guidance. Visit pendo.io/podcast to learn more and sign up for free certification courses. Vanta, another sponsor, aims to simplify compliance and security programs by automating up to 90% of compliance for various certifications. This helps organizations strengthen their security posture and reduce third-party risk. Use the code VOX for a $1,000 discount when you sign up at vanta.com/vox.

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