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    The Best Ways for Direct-To-Consumer Businesses to Build Brand | London Fireside Chat

    enJuly 18, 2019

    Podcast Summary

    • Leveraging human assets and macro trends for successful DTC brandingEntrepreneurs can build successful DTC brands by staying attuned to market trends and utilizing their unique strengths and passions, as demonstrated by Gary Vaynerchuk's Empathy Wines

      Successful branding in today's digital age requires a multidimensional approach. Gary Vaynerchuk, a leading expert in branding and marketing, emphasizes the importance of direct-to-consumer (DTC) branding, which can be intentional, creative, and empathetic. He shares his experience with launching Empathy Wines, a one-channel DTC brand, as a response to the growing trend of DTC brands and his personal passion for wine. VaynerMedia, his marketing agency, had talented executives who had worked with him in his wine business, and they joined him in this new venture. Empathy Wines is an example of how entrepreneurs can leverage their human assets and macro trends to create successful DTC brands. This conversation highlights the significance of staying attuned to market trends and utilizing one's unique strengths and passions to build meaningful and impactful brands.

    • Growth of DTC Wine Industry with Unsustainable Business ModelThe DTC wine industry has experienced rapid growth, but many brands rely on excessive capital infusions to maintain growth, which could lead to a wave of failures if the economy shifts.

      The direct-to-consumer (DTC) wine industry has seen significant growth due to consumer preferences and an abundance of capital in the market. Anthony Wang, for instance, launched a successful DTC wine brand, Wine.com, which sold almost $2,000,000 worth of inventory in its first six months without spending any media dollars. However, it's essential to understand that many popular DTC brands are underwater, meaning their customer acquisition costs are higher than their profit margins. This unsustainable business model could lead to a massive wave of brand failures if the global economy shifts. Therefore, it's crucial to have a more practical conversation about DTC brands and recognize that not all of them are building strong, profitable businesses. Instead, they may be relying on excessive capital infusions to maintain their growth, which could prove unsustainable in the long run.

    • Building brand equity through long-form video content on social mediaSuccessful DTC brands use long-form video content to train customers on brand values, improving CAC and LTV. Shift to digital advertising, but avoid one-dimensional marketing strategies.

      Direct-to-consumer (DTC) brands need to focus on building brand equity through long-form video content on social media platforms like Facebook and YouTube. This approach, as seen in successful brands like Dollar Shave Club and Purple Mattress, can lead to improved CAC and LTV numbers by training customers on brand values. The shift towards digital advertising spending is significant, with even small brands outspending traditional players on platforms like Facebook and Instagram. However, relying too heavily on one platform can make a brand one-dimensional and vulnerable, so a well-rounded marketing strategy is crucial. Despite the trend towards digital, traditional media like TV ads still have value and should not be entirely discounted. Overall, investing in creative and authentic brand storytelling is key to success in today's market.

    • Explore various opportunitiesBe open-minded and multidimensional in business, explore underpriced or overlooked opportunities, and adapt to changing market conditions to maximize potential success.

      It's essential to be open-minded and multidimensional in business, rather than being one-dimensional. The speaker emphasizes the importance of exploring various opportunities, even if they seem underpriced or overlooked, just like squeezing the juice out of every fruit, not just one. The retail industry is an example of this, as physical stores may become more affordable in the future due to changing market conditions. Brands that can leverage their online success to enter physical retail spaces will have an advantage. The speaker's recent campaign with K Swiss is an example of this, where he paid influencers to create long-form branded content to reach a wider audience. By being adaptable and exploring various avenues, businesses can maximize their potential and success.

    • Creating emotionally engaging content for sales successFocus on storytelling and brand building, leverage influencers for creativity and distribution, measure success with the right metrics, and experiment with longer-form videos for emotional connections.

      Creating emotionally engaging content, whether it's through digital platforms like Facebook, Instagram, YouTube, or LinkedIn, or through traditional media like outdoor radio or television, can lead to extraordinary sales results. The speaker emphasized the importance of focusing on creative storytelling and building brand, rather than just doing lower funnel sales. Influencers play a significant role in the DTC world as they offer a combination of creativity and distribution, but there is scrutiny around their use due to headline-focused perspectives. Measuring success against the right metrics and suffocating variables to understand the impact of specific channels is crucial for businesses. The speaker's experience shows that longer-form videos on digital platforms can be effective in capturing people's attention and building emotional connections with audiences.

    • Measuring brand health with data-driven strategiesData-driven marketing strategies can demonstrate ROI when anchored to transactions, but measuring brand health may be subjective. Building strong brands and staying ahead of technological trends are crucial for business success.

      Data-driven marketing strategies, particularly those that involve measuring foot traffic and sales, can effectively demonstrate return on investment (ROI) when anchored to a transaction or other quantifiable metric. However, if the goal is to measure brand health, the results may be subjective. The speaker also mentioned the importance of building strong brands, as technology advances like voice search may soon make brand recognition crucial for businesses looking to stand out in a crowded marketplace. The speaker's personal success in history and pattern recognition highlights the importance of learning from past experiences and applying those lessons to current challenges. Additionally, the speaker expressed excitement about the upcoming expansion of a specific wine brand into new markets and the importance of avoiding unfair pricing for consumers in those markets. Overall, the conversation emphasized the importance of data-driven strategies, brand building, and staying ahead of technological trends.

    • Sharing the podcast with othersEncouraging listeners to subscribe and recommend the podcast to others, recognizing the potential impact on those who might benefit from the information.

      The importance of sharing valuable content with others. The speaker expressed his gratitude to the listeners for tuning in and emphasized the significance of spreading the word about the podcast. He acknowledged that there are many people who might benefit from the information being shared, and encouraged everyone to subscribe and recommend it to others. The speaker also conveyed his enthusiasm for the topic and his genuine appreciation for the audience's engagement. Overall, the conversation highlighted the importance of community and the impact that sharing knowledge and experiences can have on others.

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