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    The Mall is Dead (Long Live the Mall) with best-selling author Alexandra Lange

    enAugust 16, 2022
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    About this Episode

    Our guest this week is Alexandra Lange, famed architecture and design critic, and author of the brand new best-seller Meet Me by the Fountain: An Inside History of the Mall. In a wide-ranging interview we get Alexandra's perspectives on the history and cultural significant of shopping malls. We dig into the fascinating story of Victor Gruen and how his design ideas shaped the evolution of regional malls for decades. Then we explore how malls began to lose their relevance, particularly as department stores increasingly found themselves stuck in the boring middle. Lastly wonder what's next for malls and what it might take for them to have a remarkable future.

    But first we give our hot-takes on the latest retail news, including shaky earnings reports from several wobbly unicorns: Warby Parker, Allbirds and The Real Real, contrasting their performance with Yeti's wholesale first growth strategy. We also discuss Signet's fire sale priced acquisition of one of the OG's of DTC, Blue Nile, before wrapping up with Bed, Bath & Beyond's decision to bail on one of its new private brands ("Wild Sage") after its rookie season.

    GroceryShop discount offer:

    Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code  expires 9/22/22.

    Past podcast episodes of note:

    Understanding Warby Parker and Customer-Based Valuation with Dan McCarthy

    The Great Wholesale v. DTC Debate with Simeon Siegel

     

    About Alexandra

    Alexandra Lange is a design critic. Her essays, reviews and profiles have appeared in numerous design publications including Architect, Harvard Design Magazine, and Metropolis, as well as in The Atlantic, New York Magazine, The New Yorker, and the New York Times. She is a columnist for Bloomberg CityLab, and has been a featured writer at Design Observer, an opinion columnist at Dezeen, and the architecture critic for Curbed.

    Her latest book, Meet Me by the Fountain: An Inside History of the Mall, was published by Bloomsbury USA in June 2022.

    Her previous book, The Design of Childhood: How the Material World Shapes Independent Kids was published by Bloomsbury USA in 2018. Research for the book was supported by a grant from the Graham Foundation for Advanced Studies in the Fine Arts. Design of Childhood was named one of Planetizen’s Top 10 Urban Planning Books of 2018 and has been an assigned text in art and architecture studios at ASU, Columbia, Harvard, MIT, UPenn, VCU and Yale.

    Alexandra is also the author of Writing About Architecture: Mastering the Language of Buildings and Cities (Princeton Architectural Press, 2012), a primer on how to read and write architecture criticism, as well as the e-book The Dot-Com City: Silicon Valley Urbanism (Strelka, 2012), which considers the message of the physical spaces of Facebook, Google, and Apple.

    In 2021, Alexandra became editorial advisor to the podcast New Angle: Voice, produced by the Beverly Willis Architecture Foundation. The podcast showcases the work of pioneering women of American architecture, and the first five-episode season featured Julia Morgan, Natalie de Blois, Helen Fong, Norma Sklarek and Florence Knoll. Several episodes were broadcast on 99 Percent Invisible.

    Alexandra co-wrote and co-produced “Masters of Modern Design: The Art of the Japanese American Experience,” a 2019 KCET Artbound documentary on Japanese American designers in the postwar era, which was based on one of her Curbed columns. “Masters of Modern Design” won a 2020 LA Area Emmy Award.

    Radio and podcast appearances include NPR Weekend Edition and Marketplace, as well as Studio 360, 99 Percent Invisible, Decoder Ring, The Brian Lehrer Show on WNYC and Think on KERA. Alexandra has lectured widely at universities, museums and design conferences on topics ranging from the history of women architecture critics to the opulent modernism of Alexander Girard to the best use of social media by architects. She has also taught design criticism at New York University and the School of Visual Arts.

    Alexandra was a 2014 Loeb Fellow at the Harvard Graduate School of Design. She won a 2018 New York Press Club Award for Feature Reporting – Internet for her Curbed story, “No Loitering, No Skateboarding, No Baggy Pants,” on teens and public space. In 2019, she was awarded a Steven Heller Prize for Cultural Commentary by AIGA. In 2020, Alexandra was the recipient of the Stephen A. Kliment Oculus Award from AIA New York, given to architectural journalists. She was also awarded the 2020 BRIO Prize by the eponymous Swedish toy company, which honors researchers and non-profits focused on creating a better world through play.

    Alexandra has long been interested in the creation of modern domestic life, a theme running through Design Research: The Store that Brought Modern Living to American Homes (Chronicle, 2010), which she co-authored with Jane Thompson, as well as her contributions to Serious Play: Design in Midcentury America (Yale, 2018), Alexander Girard: A Designer’s Universe (Vitra, 2016), Formica Forever (Metropolis, 2013), and Eero Saarinen: Shaping the Future (Yale, 2006). Her latest contributions on the topic include a chapter on design for children in Scandinavian Design and the United States, 1890 – 1980 (Prestel, 2020) and the foreword to Designing Motherhood (MIT Press, 2021). Her 2005 dissertation, “Tower Typewriter and Trademark: Architects, Designers and the Corporate Utopia, 1956-1964,” discussed the design programs and design networks at postwar American corporations.

     

    About Us

    Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. 

    Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Recent Episodes from Remarkable Retail

    Finding Your Passionate Core Customer

    Finding Your Passionate Core Customer

    This week we explore some of the content from Steve's forthcoming book Leaders Leap: Transforming Your Company at the Speed of Disruption, which is now available for pre-order at book retailers worldwide. 

    In particular, we go deep on a strategy of being "Special, Not Big" by significantly narrowing the aim of the customers you serve to be more intensely relevant and more highly differentiated. Finding your passionate core is about discovering those customers that sit at the heart of your customer bulls-eye and editing what you do to amplify your impact. In a world where it's harder and harder to become the compelling signal amid all the noise, trying to serve a mass audience is akin to losing a race to the bottom. Find your people, creating meaningful connections, and give them something to talk about.

    But we kick things off with an overview of our upcoming busy Shoptalk schedule, including recording several episodes in our Bambuser sponsored remote podcast studio/beach cabana. Then it's on to the week in retail news, which features a return to the Wobbly Unicorn Corner to see what's new with Matches Fashion, Stitch Fix, and TheRealReal. We also share our take on strong quarters from Abercrombie & Fitch and American Eagle Outfitters two ANVB's (Analog Native Vertical Brands), while lamenting big whiffs from Victoria's Secret and Foot Locker. We conclude by trying to make sense of Wall Street's ebullient response to Target's latest earnings.

    Join the Leaders Leap LinkedIn Group here.

    Become part of the Leaders Leap "Street Team" by sending an email to leeadersleap@sageberryconsulting.com with "Count Me In!" in the subject line.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Retailing in a Time of Mass Distraction with Andrea Dorigo, Adidas Head of Global Retail

    Retailing in a Time of Mass Distraction with Andrea Dorigo, Adidas Head of Global Retail

    Our guest this week is Andrea Dorigo Head of Global Retail for Adidas. Andrea shares many strategic leadership lessons gleaned from his  incredibly deep and diverse experience working across a spectrum of international brands. Now he leads a network of more than 2,000 stores for one of the world's most iconic vertically integrated brands.

    We get to learn his thoughts on how to best strengthen overall brand equity while driving operational efficiency and extending product reach. He also shares his view on how to think about the right balance between DTC and wholesale and gives us a sneak preview of his upcoming session at the World Retail Congress in Paris titled "Retailing in a Time of Mass Distraction."

    But, as usual, we kick things off by delving into the week in retail, starting with lots of news from Macy's, including their lackluster holiday earnings, the announcement of their "Bold New Chapter" strategy, and a revised investor takeover proposal. We also unpack earnings from Best Buy, Lowes, and Warby Parker, before turning out attention to Shein's potential IPO plans.

     

    World Retail Congress:  Non-retailer passes and discount offer codes:

    Non-Retailer pass: REM-SPONR

    Retailer discount code: REM20

    Dive into the future of retail with the World Retail Congress's End of Year Report! Explore the latest trends, innovations, and insights shaping the competitive retail landscape, presented in collaboration with the Congress’s Knowledge Partners. The Congress’s report is a must-read for retailers to become world class in today’s retail climate. 

    The End of Year Report reinforces the focus of next year’s World Retail Congress on High Performance Retail and our key pillars of winning the customer, winning with innovation, winning with purpose, the winning business models and building winning teams. 

    Furthermore, the report brings together 14 of the world’s top retailers’ reflections from stores such as Action, Ikea, Zalando, Kmart Group, Woolworths and Wumart to present insights from around the world. 

     

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton (E)

    Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton (E)

    This week we're reprising our November 2022 interview with Hal Lawton, President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past five years.  

    We explore Hal's diverse journey from McKinsey, to Home Depot, to eBay, to Macy's and on to Tennesee-based Tractor Supply Company. the nearly 85 year old company that now does over $14.5 billion in annual sales through more than 2,200 stores. We learn about Tractor's "life out here strategy" and the critical distinction between being a lifestyle brand vs. a category focused retailer. We go deep on the strategic benefits of intense customer focus, strong day in and day out execution, and embracing the blur of digital and physical. Hal also underscores the importance of constant reinvention and how Tractor stays one step ahead of the customer by investing in their stores and rapidly evolving their business model.  

    But first we preview our Shoptalk plans before diving into our hot-takes on the week in retail news, including what NVDIA's massive valuation growth might mean for retail, Walmart's blockbuster quarter, and yet another private brand launch from Target. Then we marvel at Skechers--one of the OG's of DTC--blowing past the 5,000 store mark on its way to 10,000 global locations!  

    About Hal

    Hal Lawton has served as President and Chief Executive Officer of Tractor Supply Company since January 2020 and is a member of the Company's Board of Directors. During his tenure at Tractor Supply, Hal has led the Company through a period of unprecedented growth while introducing its Life Out Here strategy to drive sustainable growth.

    Previously, Hal served as President of Macy’s from September 2017 to December 2019. As President, he had responsibility for all aspects of the Macy’s brand, including merchandising, marketing, stores, operations, technology and consumer insights and analytics. Prior to that, Hal was Senior Vice President, eBay North America from August 2015 to September 2017. In that role, he oversaw all aspects of eBay’s Americas business unit, including marketing, merchandising, operations, business selling, consumer selling and advertising, as well as global responsibility for shipping, payments, risk and trust. Before joining eBay, Hal spent 10 years in various leadership roles at Home Depot, where he most recently was Senior Vice President for merchandising. Hal was responsible for elevating Home Depot’s Internet business. Prior to that, Hal was an associate principal at McKinsey & Co., providing strategic advice to executive teams in consumer-packaged goods and manufacturing industries.

    Hal holds dual bachelor’s degrees in Chemical Engineering and Pulp and Paper Science Technology from North Carolina State University and a Master of Business Administration from the University of Virginia. Hal has served on the board of Sealed Air (NYSE: SEE) since 2019. He serves on the NRF Board of Directors and is a member of the Business Roundtable.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Remarkably Creative Commerce with Beth Ann Kaminkow, Global CEO, VMLY&R

    Remarkably Creative Commerce with Beth Ann Kaminkow, Global CEO, VMLY&R

    Our guest this week is Beth Ann Kaminkow, Global CEO, VMLY&R who joins us to talk about the ever changing landscape of retail and consumer branding, customer engagement, and loyalty. In particular with dip into what defines high performance retail and the emerging world of "creative commerce."  We also get a sneak preview of her upcoming session at the World Retail Congress in Paris. 

    Then, as usual, we unpack the week in retail news including the correct way to pronounce Temu, news on the persistency of inflation and what lessons can be gleaned from the past month in retail sales. Then its another return to the Wobbly Unicorn Corner, before wrapping up with quarterly earnings from Shopify and Under Armour.

    To access VLM's rich trove of insights click here. 

     

    World Retail Congress:  Non-retailer passes and discount offer codes:

    Non-Retailer pass: REM-SPONR

    Retailer discount code: REM20

    Dive into the future of retail with the World Retail Congress's End of Year Report! Explore the latest trends, innovations, and insights shaping the competitive retail landscape, presented in collaboration with the Congress’s Knowledge Partners. The Congress’s report is a must-read for retailers to become world class in today’s retail climate. 

    The End of Year Report reinforces the focus of next year’s World Retail Congress on High Performance Retail and our key pillars of winning the customer, winning with innovation, winning with purpose, the winning business models and building winning teams. 

    Furthermore, the report brings together 14 of the world’s top retailers’ reflections from stores such as Action, Ikea, Zalando, Kmart Group, Woolworths and Wumart to present insights from around the world. 

     

    About Beth Ann

    Beth Ann is the Joint Chief Executive Officer of VML Commerce - WPP’s end-to-end Creative Commerce agency, created from the combined talent, expertise and scale of powerhouse global agencies VMLY&R and Wunderman Thompson.

    Beth Ann is recognized as a leader with a proven record of reimagining retail, as well as creating and designing commercial programs that drive growth at the intersection of physical, digital and social. She continues to drive innovation in this space with a belief that commerce holds the most untapped creative potential to grow brands and people.

    In her two plus decades in the industry, Beth Ann has touched every aspect of marketing communications across consumer-packaged goods, retail, finance, restaurant and technology companies and brings both client and agency side perspectives to her work. She is a strong advocate of insights-inspired marketing programs and the power of creativity to drive positive societal impact.

    A worldwide traveler born in Baltimore (though she considers herself more of a Bostonian at heart- especially when it comes to sports loyalties!), Beth Ann graduated with a BA from Syracuse University’s Newhouse School and an MBA from Boston University in Organizational Behavior. Beth Ann was a founding member of a successful startup purchased by Omnicom, led TracyLocke as the first female CEO in its one-hundred-year history, as well served as the first Global Chief Marketing Officer of Westfield Corp and CEO for Kantar Consulting Americas. She most recently served as Global CEO of Geometry.

    Beth Ann is a voice on IE&D issues and has been recognized as an AdAge Woman to Watch, is a member of WPP’s X-Factor, and serves on the national boards of the Syracuse University Newhouse School of Public Communications as well as the non-profit charity Back on My Feet.

    While she sees work as personally fun and a bit of an endurance sport, she also is an avid runner, loves cities and making them better, and spending time with her husband, family, and close friends.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Driving Remarkable Customer Engagement with Christiane Pendarvis, co-CEO of Pattern Beauty and Andrea Moore, Chief Digital Officer of NEST New York

    Driving Remarkable Customer Engagement with Christiane Pendarvis, co-CEO of Pattern Beauty and Andrea Moore, Chief Digital Officer of NEST New York

    Joining us for a deep dive on creating remarkable brand stories and driving powerful customer engagement are two industry veterans who will also be gracing the stage at next month's Shoptalk event in Las Vegas. Christiane Pendarvis, co-CEO of Pattern Beauty, Tracee Ellis Ross's hair care brand, and Andrea Moore, Chief Digital Officer of NEST New York, the fast growing fragrance brand deliver s a master class on the changing consumer landscape, evolving customer journeys, and what brands must do to stand out and win the future. They also preview their Shoptalk sessions.

    But as usual we start with our analysis of the week's most important retail news, including offering new Macy's CEO Tony Spring some unsolicited advice before wondering whether Andy Jassey and team may (finally) be on to something with their Amazon Fresh reboot. We also explore Target's rumored late entry to the membership game and what to make of Tapestry and Capri's final earnings report before they are formally hitched. We also try discern what what be in store for malls (and JC Penney) based upon reading between the lines of the Simon Property earnings call.

    Steve's new book--Leaders Leap: Transforming Your Company at the Speed of Disruption--will be released April 23rd (note new release date). And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.

    Buy 1 Copy and receive:
    - An exclusive PDF book excerpt
    - An invitation to a private pre-launch virtual event.

    Buy 5 Copies and receive:
    - All the above, plus access to a small group virtual Q&A session.

    Buy 25 copies or more and receive:
    - All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.

    Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!

    Shoptalk Offer:

    10% off General Attendee10% off Retailer & BrandCode - remarkableattendee Code - remarkableretailandbrandLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVlLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5k

     

    About Christiane

    Christiane Pendarvis is a growth-oriented chief executive with over 25 years of experience leading direct-to-consumer and omni-channel consumer businesses. Her career focus has been in general management and retail merchandising, running $250M to $1B operating businesses with Fortune 500 brands such as Old Navy and Victoria’s Secret. Known for her ability to translate insights into business strategies, she has extensive strategic planning, assortment development, digital commerce and retail operations experience; and has driven large scale technology infrastructure projects.                                                         

    Ms. Pendarvis approaches all her roles with compassion, humility and empathy, driving profitable growth and shareholder value by unlocking the power of people and diverse teams. She sits on the board of directors for Hims & Hers (NYSE: HIMS, Member - Audit) and Hootsuite (Chair – Nom/Gov, Member – Audit) and was previously on the board of Savage X Fenty.  Ms. Pendarvis has been recognized in WWD’s 2023 Most Inspirational Women Leaders, WWD’s 2022 50 Women in Power and as a Top Woman in Retail by Women in Retail Leadership Circle in 2021.  

    Ms. Pendarvis is currently Co-CEO of PATTERN Beauty By Tracee Ellis Ross where she is responsible for all aspects of the business in partnership with Ms. Ellis Ross, the Founder.  Prior to Pattern, she was Co-President at Savage X Fenty where under her leadership the company grew 6X from 2019 to 2022 and successfully closed two financing rounds totaling $240M in 2021. She led an expansion into new product categories including Mens, Loungewear and Womens Activewear as well as the brand’s channel expansion into physical retail in 2022Ms. Pendarvis has held executive roles with top tier retailers and DTC companies including Victoria’s Secret, Aerie, Old Navy, Minted and FullBeauty Brands.  Her scope of experience is wide, having managed women’s and men’s apparel, intimate apparel, beauty, consumer electronics and consumer packaged goods.

    Energized by high growth environments, Ms. Pendarvis also has experience in start-ups and mid-tier companies. She excels in helping brands, teams and individuals grow and succeed in the face of rapidly changing industry dynamics. She currently sits on the Shop Talk Advisory Board and is Chairperson of the Women of Color Retail Alliance board. She also has a long history of non-profit board service (National Black MBA Association Cincinnati Chapter, Dallas Symphony Orchestra, Episcopal Community Services of San Francisco and the Violet Torch Foundation).                        

    Ms. Pendarvis earned a BA in Economics from Harvard University and an MBA from the Kenan-Flagler Business School at the University of North Carolina (Consortium for Graduate Study in Management fellowship program). She is passionate about increasing diversity and representation in the fashion industry and dedicates her time to mentoring women of color specifically. She currently resides in Los Angeles, CA with her husband and identical twin daughters.

    About Andrea

    Andrea Moore is a C-Level Omni-Channel Executive with extensive experience launching and building digital businesses quickly and profitably.  Andrea’s areas of expertise include digital strategy, marketing and merchandising, technology, analytics and team leadership and talent development.

    Andrea has experience in large, publicly traded companies, as well as small, entrepreneurial, private-equity backed brands; in digital businesses of up to $100M in annual revenue and teams of up to 40.Angel investor, Advisory Board member, non-profit Board Chair, FIT Adjunct Professor.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Using Scale for Good: Our Interview with Jane Ewing, SVP, Sustainability, Walmart

    Using Scale for Good: Our Interview with Jane Ewing, SVP, Sustainability, Walmart

    Our guest this week is Jane Ewing, SVP, Sustainability at Walmart* recorded live at last month's NRF "Big Show." In a wide-ranging interview we discuss how Walmart is putting people and planet at the heart of all of its decisions. We explore Walmart's sustainability journey and go into details on their key initiatives, the challenges they need to overcome, and how to get everyone on the same mission despite the complexity of different functions and a vast global footprint. 

    Then it's on to the news of the week, staring with some big news from our guest's employer, including Walmart's plans to increase store manager compensation, a 3 for 1 stock split, and major investments in new store openings and remodels. We also delve into the state of the retail layoffs and do a quick recap of earnings news from Amazon (wow!), Peloton (oof!), Apple (not bad) and LVMH (quite nice), and share some numbers on emerging deflation.

    * Since our recording Jane was named the new SVP, International Operations at Walmart.

    Presented by Celonis.

    Past episodes mentioned.

    Michelle Poole

    Judith McKenna

    Steve's new book--Leaders Leap: Transforming Your Company at the Speed of Disruption--will be released April 23rd (note new release date). And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.

    Buy 1 Copy and receive:
    - An exclusive PDF book excerpt
    - An invitation to a private pre-launch virtual event.

    Buy 5 Copies and receive:
    - All the above, plus access to a small group virtual Q&A session.

    Buy 25 copies or more and receive:
    - All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.

    Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!

    Shoptalk Offer:

    10% off General Attendee10% off Retailer & BrandCode - remarkableattendee Code - remarkableretailandbrandLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVlLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5k

    About Jane

    With deep roots in business operations, development and talent management, Jane excels at embedding and operationalizing sustainability across the enterprise. She currently leads International Operations for Walmart. Before joining Walmart, Jane held various general management roles in several countries across Europe, the Middle East, and Global Travel at Diageo PLC. She joined Walmart in 2012 as a Senior Vice President for the International division and has since served in multiple leadership roles, including in Walmart U.S. Merchandising, Business Development, store reinvention and digital acceleration, as Chief People Officer for Walmart International and most recently as the SVP for Sustainability. Her personal motto: let’s go faster than we think is possible.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

     

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    A Baker's Dozen of Provocative Predictions for Retail in 2024

    A Baker's Dozen of Provocative Predictions for Retail in 2024

    Once again it's time for Steve's annual retail predictions--and this list doesn't just go to eleven it goes to thirteen!

    Steve's provocative prognostications include "the bifurcation of just about everything," the culling of the unicorn herd, thoughts on the future of Neiman Marcus, Saks, and Nordstrom, along with a possible AI themed action movie, the outlook for sustainability, retailers stepping up their health services offerings, and a whole lot more.

    But as is our custom, we kick off with our hot takes on the week in retail news, including Temu's decision to 10X its advertising, layoffs at Levi's and eBay, and Macy's telling its real suitors to go pound sand. We also dip into the end of the "new department store" era, Ikea's new "plan & pick up" concept expansion, and a possible return to supply chain chaos.

    Presented by Celonis.

    Steve's new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.

    Buy 1 Copy and receive:
    - An exclusive PDF book excerpt
    - An invitation to a private pre-launch virtual event.

    Buy 5 Copies and receive:
    - All the above, plus access to a small group virtual Q&A session.

    Buy 25 copies or more and receive:
    - All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.

    Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!

    Shoptalk Offer:

    10% off General Attendee 10% off Retailer & Brand
    Code - remarkableattendee Code - remarkableretailandbrand
    Link - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVl Link - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5k


     

     

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Remarkable On Purpose with Patagonia's Angela Clark

    Remarkable On Purpose with Patagonia's Angela Clark

    Angela Clark, Patagonia's VP of Digital--and one of retail's most celebrated and experienced e-commerce leaders--joins us to discuss driving digital transformation and how purpose is integral to Patagonia's strategy. She drops a ton of wisdom gleaned from her roles at multiple brands on the leading edge of the digital commerce evolution. In particular, we look at how Patagonia is building on its remarkable success to both build its direct-to-consumer capabilities and continuing to be a leader on climate action.

    But before our interview we do a bit of humble-bragging, calling attention to our both being named once again to Rethink Retail's Top Retail Expert list. We also announce that Steve will be on stage at both Shoptalk US and Shoptalk Europe, while sharing a special discount code for our listeners (see below).

    Then it's on to the news of the week, including our take-aways from the NRF Big Show, where retail sales may be headed in the new year, and what to make of Macy's just announced store closings and layoffs, We also lament yet another round of layoffs at Wayfair before celebrating Birkenstock's remarkable first quarter as a public company, We close with our view on Apple's soon to go on sale Vision Pro device.

     

    Presented by Celonis.

    Steve's new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.

    Buy 1 Copy and receive:
    - An exclusive PDF book excerpt
    - An invitation to a private pre-launch virtual event.

    Buy 5 Copies and receive:
    - All the above, plus access to a small group virtual Q&A session.

    Buy 25 copies or more and receive:
    - All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.

    Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!

    Shoptalk Offer:

     

    10% off General Attendee 10% off Retailer & Brand
    Code - remarkableattendee Code - remarkableretailandbrand
    Link - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVl Link - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5k

     

    About Angela

    Angela Clark is an accomplished Digital and Brand Strategist, with expertise in transforming organizations into a digital-first framework. With a passion for sustainability and a deep understanding of the power of digital media, Angela heads the Digital business for Patagonia, where she spearheads the development of strategies and processes to support the company's mission to save the home planet. Her ability to blend creativity, strategic thinking, and a deep understanding of digital landscapes makes her a valuable asset to the brands, having worked for some of the most iconic American brands, like Levi Strauss, True Religion and Pottery Barn. Her impressive track record, coupled with her passion for the outdoors and commitment to sustainability, makes her an inspiring figure in the business world.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    BONUS EPISODE: Rounding Out NRF Big Show Global Insights with Kate Ancketill, Founder CEO, of GDR Creative Intelligence, and Alberto Serrentino, Founder Varese Retail

    BONUS EPISODE: Rounding Out NRF Big Show Global Insights with Kate Ancketill, Founder CEO, of GDR Creative Intelligence, and Alberto Serrentino, Founder Varese Retail

    We have a special bonus episode for you today; hot on the heels of the NRF Big Show, we reached out to two Retail Experts who graced the stage in New York, all the way from the U.K. and Brazil to get a more global take on the significant trends and the year in retail ahead, from London, Kate Ancketill, Founder, CEO and chief story-teller at GDR Creative Intelligence, and from São Paulo, Alberto Serrentino, Founder, advisor, board member, speaker and author, Varese Retail.

    Presented by Celonis

    Don't miss the World Retail Congress to be held April 16-18 in Paris. Each year, top retail leaders from around the world join together to hear great speakers, join in amazing conversations, and much much more!

    For the second year in a row the Remarkable Retail podcast is delighted to be a media partner and to offer a 20% discount on registrations for a limited time.

    Simply go to https://lnkd.in/ekk3_s4 for more info and to pre-register by using our special registration codes.

    Non-Retailer: REM-SPONR
    Retailer: REM20
     

    About Kate

    As CEO and founder of Business Futurist consultancy GDR, Kate is a ‘wayfinder to the future’ and a retail guru with tech, consumer, retail and brand specialisation.  GDR is the innovation partner to around 30 of the world's largest consumer brands, including: Target, P&G, Costa Coffee, Coca-Cola, Clorox, Danone, Carlsberg, Google, Microsoft, Jaguar Landrover, Tesco, Sainsburys, Waitrose and Lego. 

    Kate delivers compelling big picture narratives explaining how retail, brands and experiences are changing as a result of climate, economic, cultural and social shifts, the technology revolution and the cost of living crisis. She advises on the near to medium term future of customer experience, how marketing is evolving, and how best in class global players are using tech to meet emerging environmental and customer demands.


     

    Kate takes a cross-sector, global view of innovation, which includes any interaction between brand and consumer, on or offline. Her goal is to make the audience feel inspired about their industry and their own ability to create, shape, or transform the future. She has the ability to clearly explain complex trends, societal shifts, or emerging technologies in a way that is relatable for any audience. 


     

    You can expect a charismatic performance, whether on a large stage, at a corporate event, in the boardroom, or as a panelist. Every presentation Kate gives has the WOW factor and will contain tailored research and analysis, Kate is renowned for inspirational WOW factor talks that are customised to each audience with bleeding edge innovation sourced by GDR's research and strategy teams. Much of the thinking will have been road-tested with the world's largest consumer-facing corporations, often at board level.


     

    Kate is the 'Wayfinder to the Future’ for the world's largest retail conference, the NRF Big Show, having been invited to speak on future trends for the last 8 years. To read more from Kate follow the link below to her blog.


     

    Company website with newsletter signup link: www.gdruk.com

    My speaking biog: www.kateancketill.com

    Linkedin: https://www.linkedin.com/in/kateancketill/

    X, Insta etc: gdruk

    About Alberto

    Advisor, board member, author and speaker.Founder of Varese Retail, a retail strategy, digital transformation and thought leadership boutique. He has over 30 years of experience in the retail and consumption industries. Serves on several boards of directors, innovation and digital acceleration committees of various retail companies and of the Brazilian Retail Consumption Society (SBVC). As an international speaker, he has made over 700 presentations, including 20 editions of the National Retail Federation’s Annual Convention (NRF Big Show). He authored and co-authored 9 books and published over 300 articles. Served as an invited professor at the Fundação Getúlio Vargas’ business school (FGV), and the University of São Paulo (USP). Appointed as the Only Latin-American Top Retail Influencer 2023by RETHINK Retail.

    LinkedIn: https://www.linkedin.com/in/alberto-serrentino-4588691/

     

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Generative AI and the Next Wave of Retail Disruption with Carrie Tharp, VP Strategic Industries at Google Cloud

    Generative AI and the Next Wave of Retail Disruption with Carrie Tharp, VP Strategic Industries at Google Cloud

    We're back with Season 8 and kick it off with one of the industry's leading thought leaders--Carrie Tharp, VP Strategic Industries at Google Cloud. With her past experience in senior leadership at Fossil Group, Neiman Marcus, and Travelocity, and current board roles at the National Retail Federation, Vera Bradley, and Rue Gilt Groupe, Carrie brings tremendous perspective on where retail is headed and the challenges and opportunities brands face.

    In a wide ranging discussion we delve into the current state of cloud technology, where generative AI is headed (including the results of Google's new industry survey), and how retailers can accelerate their pace of transformation--including tips on how to deploy "test and learn" strategies. We also discuss specific use cases, including a recently launched partnership with Victoria's Secret to close the digital divide, expand conversational commerce, and a whole lot more.

    Before we dive into our typical opening segment we engage in a bit of humble-bragging sharing our own news that the pod won the top "Retail Voice" award at this year's VIP Awards show.

    We also announce some special pre-order bonuses for Steve's forthcomign book (see below).

    Then we jump into our hot takes on the week in retail news, including whether the holiday season delivered the goods or not. Then its on to good news as Lululemon, Abercrombie & Fitch, and American Eagle take their sales guidance up. We follow it with bad news, however, as "new department store" concept Showfield's shuts down and competitor Neighborhood Goods retrenches. We can't miss the opportunity to talk about the success of the ludicrously capacious Stanley Quencher. We wrap up with the shocking news that physical retail is still not dead. 

    Presented by Celonis.

    My new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.

    Buy 1 Copy and receive:
    - An exclusive PDF book excerpt
    - An invitation to a private pre-launch virtual event.

    Buy 5 Copies and receive:
    - All the above, plus access to a small group virtual Q&A session.

    Buy 25 copies or more and receive:
    - All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.

    Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!

     

    About Carrie

    Innovative Chief Digital Officer/Chief Marketing Officer with experience driving growth and business transformation in retail, consumer products and eCommerce based businesses. Creating data driven, customer centric strategies that drive growth through new customer experiences, digital innovation, and business model expansion. Currently focused on evolving retail capabilities for the new digital age - dedicated to building teams and experiences to serve customers in new and compelling ways.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Steve will be back on stage at Shoptalk in Las Vegas and we've got a special offer for our podcast listeners to save an additional 10% on registration. 

    Retailer & Brands use Code: RBREMAR225 by going here.General Attendee: use code: GAREMAR360 here.

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!