RecruitingDaily Podcast with William Tincup

Do you know any People Heroes? We do! In this episode of People Heroes Rising, host William Tincup travels to the isolved Connect User Conference in Palm Springs to hunt for some worthy minds.  He gets a chance to interview Geoff Webb, VP of Solution Strategy at isolved, about what it means to be a people hero. Heroic principles aside, they both discuss the increasingly strategic role of HR in businesses and the influence of technology on HR operations. 

But that's not all, Geoff touches upon the unique challenges he has faced over the past few years, the role of DE&I, and what they envision for the future of the employee experience.  Don't you think that HR should remain at the center of business planning? We do too, and that can be done through the positive impact of automation, using data you have to develop actionable insights, and more.

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Customer experience is everything!  In today's episode of People Heroes Rising, William Tincup gains valuable insight as to the process that makes isolved Connect roadshows so top-tier.  To explain this phenomena, guest Mikela Arnette, Senior Director of Marketing at isolved, is pulling back the curtain.

But what separates these roadshows from any other organizational HR event? Mikela explains that they focus on creating a fun and engaging experience for attendees, taking into account their feedback from previous years. Among other efforts, they have implemented elements like a swag room, interactive branding, and some genuine customer interaction. William mentions that every executive he asked about their favorite part of the event brought up the value of connecting and conversing with customers from all walks of life. 

isolved is an outlier in the vendor space. Despite the stigma attached to the word, this organization thrives living outside the confines of expected company behaviors. Their positive and customer-centric approach creates an engaging and refreshing experience for anyone who partakes in their roadshows. If you haven't had a chance to check out one of their events, you might be missing out on some serious organizational change.

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Sometimes building a community is the best way to grow your brand. In this special episode of People Heroes Rising, William Tincup interviews Amberly Dressler VP, of Brand & Customer Marketing at isolved. They dig into the improvements of these roadshows over the years, and how isolved has been emphasizing building a strong community. They manage this with techniques like outreach activities, feedback from customers, and other improvement processes.

Then, they dip into how isolved serves the role of an extension to a companies HR team, due to their efficient support and service teams. It's all about speaking the language of business to bridge the gap between HR and the C-Suite, it seems. isolved doesn't seem to stop growing, what could the future hold for an organization such as this? Listen in to learn more.

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What values do you appreciate in an organization? In this People Heroes Rising episode, William Tincup find out exactly what draws employees to work at isolved. Celia Fleischaker, Chief Marketing Officer at isolved, discuss what sets her organization apart from other companies in the industry, and the compelling reasons why Celia chose to work there. 

One of the key factors in Celia's decision to join isolved was the company's focus on people and culture. She appreciates how isolved values the employee experience and sees the importance of marketing internally. This emphasis on creating a positive work environment and fostering strong relationships with employees sets isolved apart from other companies in the industry. This customer-centric approach is not common in the B2B space, and it is something that isolved deserves to be proud of.

Through its emphasis on people and culture, as well as its commitment to building strong relationships with customers, isolved stands out in the industry.

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Every year, new graduates enter the scene, but what sets the class of 2024 apart from the rest? Well, in this riveting episode of the RecruitingDaily podcast, William Tincup interviews Mallory Wheaton, VP of Customer Sales from Handshake, to discuss what the class of 2024 expects from employers. With a lively and engaging conversation, they dive into the ever-evolving landscape of recruiting and how Handshake plays a crucial role at the crossroads of students, educational institutions, and employers.

So, if you're curious about what the next generation of talent is looking for in employers and how to adapt your recruiting strategies, this podcast episode is a must-listen. Get ready to rethink your approach and discover new ways to attract and engage the class of 2024!

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In this episode from the INSIGHTS 2023 conference, William sits down with Somen Mondal, General Manager of Talent Intelligence Products at Ceridian. They discuss Ceridian/Dayforce's product development regarding skills management and talent acquisition. 

They also touch on the company's evolution, from its beginnings as Ideal Candidate transitioning to Dayforce Exchange and its vision for the future. Somen also shares insights about balancing customer demands with forward-thinking innovation.

Other major topics include the concept of a 'boundless workforce', using AI in HR, and handling customer demands and visions to prioritize product development.

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In this episode, William Tincup sits down with Brian Donn, Managing Director of Asia Pacific & Japan at Ceridian, about business dynamics in the region.

Brian offers invaluable insights into the market's maturity, highly-regulated labor laws, and opportunities for growth. They discuss the excitement around Ceridian's user conference, the growth of its ecosystem, and the importance of localization across Asia Pacific markets.

Brian's unique expertise provides perspective on the challenges and possibilities in this complex region. He outlines the tailored strategies needed to expand while adhering to specific cultural norms and regulations in each market.

Overall, they explore the landscape for HR technology in Asia Pacific and Japan during this compelling discussion.

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William Tincup sits down with Kathryn Lopez, director of Ceridian Practice at HRchitect during the INSIGHTS 2023 conference. They discuss the seamless integration of business solutions and the partnership between HRchitect and Ceridian. 

Kathryn shares insights on the benefits of using Dayforce and the common questions and concerns that customers have. She also emphasizes the importance of flexibility and adaptability in the ever-changing business landscape. The episode concludes with tips on getting people to love and use software effectively.

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William Tincup sits down with Deepa Chatterjee COO of Consumer Services at Ceridian, and Melina Alvarado, Payroll Supervisor at Mister Car Wash to discuss the groundbreaking features of Dayforce Wallet. Join them as they dive into the world of employee empowerment and financial wellness, exploring the benefits of real-time access to earnings and on-demand pay. Discover how Dayforce Wallet is revolutionizing the way employees manage their finances and gain financial freedom.

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In this episode, William Tincup engages in an insightful conversation with Susan Tohyama, Head of Human Resources at  Ceridian about the evolving role of human resources. They discuss how the pandemic impacted HR professionals and the need for agility in today's fast-changing business landscape.

Susan emphasizes core competencies like empathy, curiosity, humility and trust. She advises staying agile by engaging employees, leveraging technology, and planning for future skills.

Today's key trends include hiring and retention anxiety, shifting skill demands, and contingent workers. Susan says embracing technology is essential now, and AI brings new capabilities.

She urges HR leaders to instill transparency, a growth mindset, and help employees thrive. The episode provides insights into HR's increasing strategic influence.

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In this episode, William Tincup interviews Michael Kane, a managing director at ClearCourse Consulting. They discuss the journey of optimizing technology adoption, the services provided by ClearCourse, and the importance of creating a positive employee experience with software implementations.

Additionally, they get into the rebranding from Ceridian to Dayforce, how ClearCourse supports clients in module implementation and optimization, and the significance of having a team that combines expertise in both software and practitioner perspectives.

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How can data help combat labor shortages? How do we plan for workforce needs and engage our employees in this new world of work? Join us as we unravel these questions with Brittany Schmaling, Principal Data Analyst at Ceridian, and Steve Knox, Leader of Talent Acquisition at Ceridian. Brittany takes us through her innovative work in using de-identified data to understand the nuances of burnout and psychological safety, while Steve shares insights from Ceridian's hiring process and how technology can be harnessed to find the right fit.

We move beyond the numbers as we delve into the practical aspects of workforce planning and employee engagement. The desire for office life, the role of work energy, and the importance of transparency all take center stage. We top it off with a look at the ever-evolving recruiting and talent acquisition landscape. It's about changing the game with technology, creating self-serve options for candidates, branding in today's market, and standing up for key rights. Plus, we spotlight how to train our hiring managers to ask and answer questions effectively. Get ready to rethink workforce strategies, energize your hiring process, and shape a thriving team culture.

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In this episode, William Tincup interviews Wendy Muirhead, Managing Director and Regional Leader EMEA at Ceridian, and Zoe Stephens, the group HR director from Blatchford, a company at the forefront of designing and manufacturing prosthetic limbs. 

The conversation highlights the importance of purpose-driven work and the strong community that has been built around Dayforce. Tune in for valuable insights on the power of empowering employees with financial control and the value of building a supportive and collaborative customer community.

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Donnebra McClendon, Global Head of Diversity at Ceridian, joins William to discuss the importance of DEI strategy and the challenges organizations face in implementing them, such as limited resources and lack of training. 

Donnebra weighs in on the urgency of prioritizing DEI in order to effectively create inclusive workplaces that value diversity, which in turn drives innovation and growth. 

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In this episode, William Tincup engages in a captivating conversation with Eric Glass,  Chief Marketing and Communications Officer at Ceridian. They dive deep into the remarkable brand transition to Dayforce, exploring the energy and excitement surrounding the new brand identity. 

Eric shares insights into the challenges and decisions involved in the rebranding process, the global opportunities for Dayforce, and the significant growth of its ecosystem. They also discuss the power of customer stories and the exciting plans ahead for Dayforce's marketing and communication strategies. 

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William Tincup sits down with Kevin Koser, VP of Global HCM Solutions at Spencer Thomas Group. They dive deep into the world of global payroll solutions and the impact of the Ceridian Dayforce system on businesses worldwide. Kevin shares his firsthand experience with Dayforce's native payroll capabilities in the US and Canada and how Ceridian has expanded its offerings to become a global payroll powerhouse. 

They discuss the importance of accurate payroll and the role it plays in employee engagement and trust within organizations. The conversation also touches on the integration of AI technologies, such as chatbots, in recruitment processes, and the exciting advancements in HR technology.

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In this episode, William Tincup sits down with  Dan Staley, Partner at PwC at the Ceridian INSIGHTS conference. They discuss the HR technology landscape and how organizations can navigate the challenges and opportunities presented by Gen AI. They also explore the importance of maximizing the ROI of HR technology investments, consolidating technology portfolios, and staying up-to-date with software releases. 

Overall, the conversation provides valuable insights for HR professionals looking to optimize their HR operations and leverage technology for better employee experiences.

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In this episode of the RecruitingDaily podcast, William Tincup interviews Gerran Brown from YOOBIC to discuss how they are streamlining operations and empowering frontline workers in the retail and hospitality industries. 

YOOBIC leverages Ceridian's platform to provide a unified, user-friendly experience for employees. This enhances operational efficiency by centralizing and simplifying access to important information, training materials, and company updates. By investing in their people, YOOBIC is able to optimize their workforce, increase sales, and create a culture of engagement and loyalty among employees.

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In this episode, William Tincup chats with Trevor Willson and Jamie Wells from The Hackett Group. They share insights on intellectual property-based consultancy, benchmarking, and transformation. 

The conversation dives into the world of cutting-edge technology, process redesign, talent management, and the power of strategic partnerships. Buckle up and get ready for a fun-filled yet professional exploration of revolutionizing business processes!

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William Tincup & Adam MacDonald, Chief Innovation Officer at VidCruiter, discuss VidCruiter's interview management system and its partnership with Ceridian's Dayforce platform to provide recruiting software solutions. They focus on ethical AI, empowering candidates, and addressing bias in the hiring process.

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