Resilient by Design with Rebecca Hay

Today I speak with Jacinthe Koddo, a Fractional CFO and Financial Literacy Educator about her mission to help demystify the financial world for creative entrepreneurs. She shares her career path (from interior designer to financial guru!), the mistakes she's learned from and the one thing she wants business owners to stop doing to gain control and understanding of their finances. She discusses the differences between management accounting vs financial accounting, some tips and advice for interior designers specifically and the "aha" moment that helped shape her financial perspective.

Billable Rate Calculator 

Cashflow Forecast Template

Episode 96: Know your Numbers | Part 1 Understanding your Project Profitability with Merilee Wright

Jacinthe Koddo is a Canada-based Fractional CFO and Financial Literacy Educator. As an Interior Designer turned serial business owner with six businesses started, four failures, and two growing successes, Jacinthe has learned the hard way about the ins-and-outs of small business finance since 2009. She is now on a mission to increase financial literacy for freelancers and creative firm and agency owners, by shedding light onto the black hole biz finances – from pricing profitably, to boosting cashflow and tackling tax time - so they can scale profitably and sleep better at night.

Follow Jacinthe at her website and on Instagram

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

If you are or ever have been tempted to do a re-brand for your business, take a moment and listen to this episode. I share my own experience as well as tips to pause that reactionary instinct and verify whether or not an entire overhaul is even necessary. I encourage you to focus on the most important element of your business and to resist the urge of perfectionism to question whether a re-brand really is worth your time and financial investment.

Episode 79: The journey to rebranding your business with Cristalee Brinkworth

Episode 9: Creating Value as a Designer with Tiffany Leigh

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This episode I speak with Angela Wilson, a career transition mentor and coach about her own deeply personal story of career crisis and how she helps other women with their own. Angela shares tips, advice and exercises that will help listeners self-reflect to identify their own values, strengths, interests and skills to learn how to deeply trust themselves in times of career transition.

Career Cleanse Downloadable

Angela Wilson is considered one of the brightest minds in career transition, career coaching, and mentoring today. Now a number 1 best-selling author, well-respected speaker, educator, award-winning coach, and consultant on all things careers and transitions. She is the founder of Career Design Studio which supports highly motivated professionals to rediscover themselves after change and take the steps to bloom in their career. With her knowledge, wisdom and over 10 years experience in coaching and counselling in education, wellness and career development, she's here to guide you through your change. She also has a knack to quickly and easily spot the relevant patterns, life themes and obstacles holding her clients back from an inspiring career. Her authenticity, honesty and down-to-earth style are her greatest assets. She has the ability to leave you feeling inspired, challenged and clear about the next step in your career journey.

Check out Angela's work at her website and on Instagram

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

If you've ever felt anxiety over the inconsistent cash flow of your interior design business then this is the episode for you!

I'm sharing some personal experiences along with 7 actionable tips to help you feel safe and secure in running a business with an unpredictable income. Listen to hear ideas on separate accounts, emergency funds, paying your own salary, and more.

Moral of the story: Don't be afraid of the peaks and valleys, prepare for them!

Episode 113: Know Your Numbers | Part 3 How to Forecast for your business with Merilee Wright

Episode 54: Setting up your design business for financial success with Etel Igreda

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Today I'm tackling all things website wording with copywriter and messaging strategist Masha Koyen. This episode is packed with advice and insights into what you can do to level up your website copy to showcase your value, inject your personality, and attract your ideal client. Masha shares the wisdom in hiring an expert, tips for getting better testimonials, and a few incredible final nuggets of wisdom so be sure to stick around until the end.

Masha Koyen is a Messaging Strategist and Copywriter, as well as the founder of Content Vertical. Her boutique copywriting agency specializes in serving interior designers and design and build firms, enabling them to elevate their brand and attract their ideal, dream clients. With a primary focus on website copy, Masha has honed her expertise and developed her signature REVEAL framework. This unique approach combines meticulous research, insightful client interviews, and expert data mining to craft strategic website messaging that truly connects and engages with the target audience.

Follow Masha at her website and on Instagram

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Every entrepreneur needs to ask themselves - are they a hobbyist or are they a business owner? In this episode, I share the aspects of these identities so you can question whether you are ready to make a shift and perhaps start to see yourself and your work differently.

You can be either one. There is no judgment, but this is a question every entrepreneur needs to ask themselves: Is it a side hustle or hobby OR is it a profitable business I want to live off of?

Through the episode, I share my own journey with this and my tips on how to move from hobbyist designer to business owner.

Let me know if you’ve thought about this and what your answer is.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

In this episode, I dive into the world of buying and selling products and accessories for clients.

I share best sales practices, the number one thing not to do, and three different approaches so you can go out with the blueprint that works best for you and your business. I also share some lessons learned, mistakes made, and how my process has evolved as well as how I share pricing with clients.

Episode 160: Determining Who Purchases Products for Clients

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

In this episode I chat with Tamara McLaughlin of Tamara Marie Designs, another POP alum who shares how the course and investing in herself allowed her new business to leap to the next level. Tamara decided to start her business during the pandemic and she talks to me about taking that leap, her hospitality background and the knowledge she learned that changed how she organizes her process, team and pricing. Finally, she shares the "best mistake she ever made" and her advice to fellow new business owners.

Tamara McLaughlin, founder of Tamara Marie Designs began her career as a Director of Sales & Marketing at the most well-known hotels in Beverly Hills, Hollywood and the Westside of Los Angeles, California. These included major hotel brands such as Marriott & Hilton Hotels. In addition, boutique luxury hotels such as the Roosevelt, Sofitel Beverly Hills and Shutters on the Beach. Tamara’s expertise in developing high impact marketing strategies and proactive sales teams, gained her multiple awards and accolades in the industry. These multi-faceted lifestyle brands supported environments of expressive design. The goal, to create memorable experiences. While she has had a lifelong passion for the decorative arts, at the peak of her years of success in the hospitality industry, she realized it was time to commit to the pursuit of her true passion, designing and remodeling beautiful spaces. Her journey in the discovery of materials, colors and textures became instinctual as she began to design for others.

Discover more about Tamara at her website and follow her on Instagram here

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This episode I'm checking back in with POP alum, Jocelyn Polce, to hear all about the massive transformations she's had over the past year. She shares what prompted the pivot and how a mindset shift allowed her to work remotely while visiting family this summer. Jocelyn is incredibly passionate about client connection and talks about strategies to find the ideal client along with some red flags she looks out for. Find out why she espouses the idea of "unicorn vs. zebra" when it comes to trades and contractors and don't miss her final nugget of wisdom!

Episode 101: It doesn’t have to be perfect, it just has to start. The biggest 12-month business transformation with Jocelyn Polce

GUEST BIO

Jocelyn is the owner and Principal Designer of August Oliver Interiors (A|O), a Connecticut-based interior design studio offering a full-service, turn-key design experience that is centered around telling each client’s unique story. Every aspect of the design – from the drawings down to the door handles – is coordinated, planned, and executed by their team.

The A|O goal is to create a classic room that will stand the test of time, evolve as life does, and provide an elevated living experience – Yes, even when kids are involved! Her unique ability to find that delicate balance between living beautifully and functionally with a family stems from her most important role as a mom to her 5 young boys.

Her energy is unmatched as is her ability to coordinate the construction chaos and design process. Jocelyn adheres strongly to the belief that communication is key and prides herself in using it with every client and contractor to make her projects run smoothly. Jocelyn’s passion for travel and love of vintage treasures is what inspires every design.

You can find and connect with Jocelyn on Instagram or on her website

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Clients! We want them, we need them but where are they? Today I'm sharing exercises, tools, and tips to help interior designers find clients and spend their marketing time and energy wisely. I share an unpopular opinion about Instagram, some mistakes I've made in the past, and a tip I learned from the ice cream truck. This episode has immediate, actionable steps you can take to focus your time and attention for the best results.

Episode 150: Instagram marketing and being yourself on social media with Darla Powell

Episode 149: Standing out from the competition

Episode 115: How to use magnetic marketing to grow your interior design business with Pamela Durkin

Episode 77: Marketing your genius with Nikki Nash

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Today I speak to POP alum Patti Lindsay about her experience starting an entirely new career in her sixties! She shares her winding career path, the push her daughter gave her and how POP empowered her to take the next step in her life and business. She discusses the most important lesson she took from the course, the mistakes she's since corrected and the exciting new venture she is creating within this new career.

The Bay 

Episode 165: Creating a framework for a new design business with POP Alumni Anna-Ruth Rutgers

Episode 50: It’s never too late to work on your business! A Round table discussion with POP members Laura Thornton & Colleen Shier

Hello Audio

Trent Shelton

ABOUT PATTI

Patti Lindsay is 61 years old, and studied Interior Design at Dawson College in Montreal from 1980-83. She worked part time for an architectural firm that closed, then for Jeff Brown Fabrics for a while. She left Quebec shortly after and moved to Toronto Ontario. There she married, and worked at the Bay buying offices in Linens, Bedding, Staples. She had 3 children, moved back to Montreal and became a single mom. She studied phys ed and began working in the Fitness Industry for the YMCA but continued to do Design and renovated and sold several houses. 

She taught an Interior Decorating course at John Abbott College at night as a moonlighting job for a few semesters when her children were young but continued as Director of Health, Fitness and Aquatics at the West Island YMCA for a steady income until they were through university. Before the pandemic, she moved to Ottawa and during the pandemic began doing design consultations by zoom for friends and family. That’s when she decided that it was time to get back to her first love, Interior Design and took a business course, started her company and began staging with a real estate agent in Ottawa. Then she found Rebecca, Vera and the amazing RHD team through social media! She recently started a new part time side job with a new Design Centre that is opening in Ottawa as she grows her own business and is in the process of creating an online course for new home buyers.

Check out Patti's website Peacock Blu Living

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This episode is going to help you to stop feeling like you are mired in chaos and forever destined to wing it on your projects. I explain how to create a dynamic checklist that documents your process, establishes a standard operating procedure for your business and helps with delegation, organization and onboarding. I share some previous experiences that led me to depend on a checklist and the final, crucial tip that ensures its success.

Get my Consultation Checklist here

Get my Reveal Day Kit here

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Today I'm speaking with results coach, Liat Horovitz all about the power that comes from a personalized and intentional morning routine. We know that personal development can enrich professional development so we're learning the keys to customizing your morning (spoiler: it starts the night before), the tweaks and rules she's made for herself and how a mindset shift from "habits" to "choices" can affect it all. Let go of your "shoulds" and listen to this episode to get some ideas for how to create a morning routine that serves you, your life and your work.

The Mel Robbins Podcast

The High Five Habit by Mel Robbins

Five Minute Journal

Liat Horovitz is a Results Coach and Podcast Host with a passion for helping people achieve ultimate results and be the best version of themselves! Liat works closely with her clients offering private coaching, transformational retreats, corporate coaching and mastermind groups. She helps high-performing individuals define their goals, map out winning strategies and instill an unstoppable mindset as they work together to achieve desired transformations. In 2018, after climbing the corporate ladder in the Marketing and Telecommunications industries for over ten years, Liat left her day job to pursue what brings her true joy - a combination of coaching, connecting and content creation. Since then, she has amassed a community of truly inspirational women, business owners and mothers all sharing a strong drive to achieve their ultimate results in life and business.

Check out Liat on her website and listen to The Results Club Podcast

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Ta-da! This episode is going to explain how hosting a reveal day is the answer to many problems that can arise in the implementation process. I share some lessons learned and 4 best practices to help you communicate to your clients and make sure your reveal day goes as smooth and organized as possible. I've got a few key elements, attitudes and tips to follow that will ensure that you run a successful reveal day that serves you and your clients.

Get the Reveal Kit Checklist here

Studio 321b

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

We're bringing back part 3 of the Know Your Numbers series with my Operations Manager, Merilee Wright, where we talk about forecasting: what it is, why it's a must for your business and how do get it done. YES, you CAN forecast for an interior design business! Through this episode, Merilee and I talk about why you NEED to forecast the financials in your business. We walk you through the power of creating a financial forecast for your business, such as looking at where your revenue is coming from, what your expenses are, how you can use that to get smart about your spending, and projecting future profits.

Get the free spreadsheet here

Know your Numbers | Part 1 Understanding your Project Profitability with Merilee Wright

Know your Numbers | Part 2 What it costs to run your business with Merilee Wright

Merilee is a former client of Rebecca’s and an accomplished business professional with a passion for coaching people and business owners to achieve their goals.

Skilled in reaching business objectives through alignment of business operations and employee and customer experience, Merilee has a reputation for making an impact. She is known for building high-performing teams and driving efficiency.

With over 30 years of increasingly senior roles in the consumer services, financial services, and retail industries, Merilee has a breadth of experience that includes strategy development, business operations, customer experience, coaching, and change management. Merilee has a unique ability to quickly understand complex environments and provide insight for both executive decision-making and staff implementation.

When she’s not helping business owners grow their businesses, you can find her on her sailboat!!!

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This week I talk with a recent alum of Power of Process, Anna-Ruth Rutgers, about starting her new interior design business. We talk about pivoting to a second career, how POP helped break down barriers and the mantras she follows in life and in business. She has terrific thoughts around collaboration over competition with some real life stories of the power of community building and accurately valuing your services. If you've been thinking about joining POP and need that extra bit of motivation, this episode is for you!

Anna-Ruth originates from the picturesque Caribbean island of St. Vincent. In 1989, she departed her homeland to embark on her educational journey, specializing as a Programmer/System Analyst. While her professional pursuits may lie in the realm of technology, Anna-Ruth's true essence resides in her innate creativity. She passionately explores the world of mixed-media abstract painting, occasionally gracing local boutiques as a model in her city. Simultaneously, she diligently constructs a solid groundwork for her budding enterprise, Dare Interiors, which is poised to make a mark in the realm of modern, innovative interior design on the principles of POP.

Find Anna-Ruth Rutgers and Dare Interiors here

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

This episode is a bit of a break from our regular programming but it's something that I strongly feel needs to be talked about; how to deal with being in a rut.

Your vision, attitude, and state of being can affect team dynamics, customer experiences, and your own quality of life. In this episode, I present two exercises that have helped me enormously with this exact issue. If you have been feeling stuck, anxious, or confused then this episode will help you to be present, enjoy where you are, and also gain clarity for the future.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Are you ready for part 2 of our Know your numbers series? Since the return of 1 was such a hit with our audience, we're bringing you part 2 today! In this rebroadcast, I'm joined by my Operations Manager, Merilee Wright, where we talk about what it costs to keep your doors open and business running month in and month out. Throughout the episode, we cover what kind of items you can attribute as a business expense, what a “write-off” means, and the kind of audits designers can encounter. I also share my personal experience with being audited.

Merilee also shares what is a “run rate”, and how to determine it in your business.

Episode 96: Know your Numbers | Part 1 Understanding your Project Profitability with Merilee Wright

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Today we're diving into part two of our discussion about decorating vs design and this time its all about the money.

In our conversation with returning guests and Designer Besties Jessie Kelly, of Jessica Kelly Design, and Carly Nemtean of Carriage Lane Design + Build and Co-founder of the Collective Workspace we learn about how they approach the financial side of their business.

We talk margins, fees, markups, discounts, and the lessons we've learned over the years in the pricing sphere. We also discuss the importance of creating a supportive, adept team and how that can change your business. Be sure to listen to part one before this episode, and then dive right into this episode!

Find Jessie at www.jessicakellydesign.com and on Instagram @jessicakellydesign

Find Carly at www.carriagelanedesigns.com, www.thecollectiveto.com, and on Instagram @carriagelanedesign_build

Carly Nemtean

Lead Designer + Co-Founder- Carriage Lane Design Build

Co-Founder/CEO- The Collective Workspace

Entrepreneurial-minded, Carly started her design career and attended and graduated from Sheridan College for Interior Design in 2006. Always knowing that interior design was her calling she pursued it passionately.

Carly has been co-owner of Carriage Lane Design Build since 2011. Her focus is on creating spaces that resonate with their clients and have that aha moment the second they walk in.

Their work has also been featured in publications such as House & Home, Canadian Interiors, Toronto Life, Style at home, The Globe and Mail, Living Luxe, and Toronto Star.

Carly’s tenacious nature has made her a force to be reckoned with and has resulted in her being hand-picked for the 30 under 30 NKBA award in 2013. This award was given at the National Kitchen and Bath Show in New Orleans. The award recognizes 30 people under the age of 30 all over North America in the design and construction industry who are forward-thinking CEOs, entrepreneurs and cutting-edge designers.

Jessica Kelly

After spending six years in the marketing and advertising industry, Jessica moved on to the career of her dreams. Backed by her study of Interior Design at Sheridan College and her inherent understanding of colours, a keen eye and knowledge of special relationships, in 2008 Jessica Kelly Design was born and an instant success.

Recognized and featured in some of Canada’s leading design publications, Jessica’s spaces are coined as contemporary with character or transitional with a twist. Jessica carefully emphasizes light, scale, and architectural elements in all of the spaces she designs. The result is a comfortable, classic and sophisticated living environment. Jessica is particularity known for innate ability to interpret her client’s personality and pair it with the reality of their lifestyle, and thus defines her signature style.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

Today's episode is part one of two where we discuss the definition and difference between "decorator" and "designer".

I chat with returning guests and Designer Besties Jessie Kelly, of Jessica Kelly Design, and Carly Nemtean of Carriage Lane Design + Build and Co-founder of the Collective Workspace to learn about how they structure their processes and services for clients. We shared how each of us approaches design vs decorating and how we tackled some misconceptions and distinctions before diving into how things have changed over the years. Tune in next week for part two where we get into the money talk!

Episode 33: Round Table Talk: No Process is one-size-fits-all with Jessica Kelly & Carly Nemtean

Episode 152: What it Means to be a Licensed Interior Designer with Maia Roffey & Sharon Portelli

Find Jessie at www.jessicakellydesign.com and on Instagram @jessicakellydesign

Find Carly at www.carriagelanedesigns.com, www.thecollectiveto.com, and on Instagram @carriagelanedesign_build

About Our Guests

Carly Nemtean

Lead Designer + Co-Founder- Carriage Lane Design Build

Co-Founder/CEO- The Collective Workspace

Entrepreneurial-minded, Carly started her design career and attended and graduated from Sheridan College for Interior Design in 2006. Always knowing that interior design was her calling she pursued it passionately.

Carly has been co-owner of Carriage Lane Design Build since 2011. Her focus is on creating spaces that resonate with their clients and have that aha moment the second they walk in.

Their work has also been featured in publications such as House & Home, Canadian Interiors, Toronto Life, Style at Home, The Globe and Mail, Living Luxe, and Toronto Star.

Carly’s tenacious nature has made her a force to be reckoned with and has resulted in her being hand-picked for the 30 under 30 NKBA award in 2013. This award was given at the National Kitchen and Bath Show in New Orleans. The award recognizes 30 people under the age of 30 all over North America in the design and construction industry who are forward-thinking CEOs, entrepreneurs and cutting-edge designers.

Jessica Kelly

After spending six years in the marketing and advertising industry, Jessica moved on to the career of her dreams. Backed by her study of Interior Design at Sheridan College and her inherent understanding of colors, a keen eye and knowledge of special relationships, in 2008 Jessica Kelly Design was born and an instant success.

Recognized and featured in some of Canada’s leading design publications, Jessica’s spaces are coined as contemporary with character or transitional with a twist. Jessica carefully emphasizes light, scale, and architectural elements in all of the spaces she designs. The result is a comfortable, classic and sophisticated living environment. Jessica is particularly known for her innate ability to interpret her client’s personality and pair it with the reality of their lifestyle and thus defining her signature style.

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!