SPA HIVE

We are just getting started. The next series of the SpaHive podcast will be all about retail. Julie will be digging deep and not holding back. Grab a pen and paper (or your notes app ;) ) and GET READY. 

In this episode, Julie emphasizes three actionable strategies for spa owners to enhance their retail sales efforts. 

1. Leverage Vendor Partnerships: Engage with vendors and take full advantage of the support and resources they offer. This includes attending vendor events, utilizing vendor-provided training, and collaborating with reps to drive sales.
2. Motivate Spa Team: Implement incentives and rewards to keep the spa team excited and motivated about selling products. Consider creating sales goals and offering rewards such as bonuses, prizes, or recognition for achieving targets.
3. Align Product Offerings with Client Preferences: Gather feedback from clients through surveys or discussions to understand their skincare needs and preferences. Use this information to curate product selections that resonate with your clientele, ensuring that you're offering solutions they are interested in purchasing.

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It was the duo heard across the world! Tracy Chapman and Luke Combs performance at the Grammys reminded Julie it is always about the CONNECTION. Listen in as Julie relates this to your business, and offers tactical tips " you just need to make time for!"... 

FREEBIE -> 20 Creative Ways to Grow Your Client List! 

https://mailchi.mp/0c391ca1786e/moreclients

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In this episode your host, Julie, invites you to join a refreshingly candid discussion about her own strengths and weaknesses. Prompted by a frequently asked question - "Is there anything she's not good at?" - we delve into Julie's reflections. She shares her tendency to take things personally, often seeing it as both a strength and a weakness. Julie admits to struggling with boundaries, often overcommitting herself to clients and projects. Additionally, we hear Julie acknowledge her difficulty in executing detailed plans, preferring to focus on the big picture. She emphasizes the importance of understanding our strengths and weaknesses and surrounding ourselves with a team that complements those strengths. Ultimately, Julie highlights the value of self-awareness and delegation in achieving success. So, if you've ever wondered what Julie isn't good at, this episode provides a candid glimpse into her journey of self-discovery.

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Join our host Julie Pankey as she shares a recent conversation with one of the SpaHive VIP members. Julie dives into the details of planning a dream date with yourself, urging listeners to envision their future selves. From breakfast rituals to writing goals, discover how this simple yet profound exercise can bring your dreams to life, shaping a vision beyond the day-to-day grind. So, get ready to live your dream day today, and don't forget to drop Julie a line to share your exciting plans and experiences!

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Join Julie Pankey as she spills the beans on the secret of turning a 'no' into a friendly "not right now," offering a fresh perspective on the world of selling. Julie shares a story from a recent SpaHive VIP mastermind session, where her members discussed exactly that. Retail sales are lacking? This is the podcast for you!

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Join Julie Pankey in this episode as she reveals why we've ditched New Year's resolutions for the empowering concept of the Word of the Year. From battling fears to embracing joy, she has navigated the years with impactful words. Now, 2024 is all about "wellness" — tune in to discover how this guiding word will shape my decisions and overall well-being.

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Welcome back to SpaHive with your host, Julie Pankey!  In this New Year episode, Julie dives into the challenges faced by entrepreneurs, particularly the constant struggle with time management.Discover how to gain 26 hours in a 24-hour day by implementing these practical strategies.

Time/schedule management episodes to binge: 

• Crushing Overwhelm and Creating Time: https://spahive.simplecast.com/episodes/zen-zappers-crushing-overwhelm-crafting-time
• Stop being so busy: https://spahive.simplecast.com/episodes/stop-being-so-busy

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In this episode, we dive deep into the world of goal setting and achieving success, especially when it comes to financial objectives within YOUR business. I stress the importance of introspection—looking inside ourselves to set specific, measurable, and attainable goals. Using the example of reaching a daily revenue target of $1,000 per provider, I break down the approach. I discuss how breaking services into smaller, enhanced components can increase their value and help meet those financial goals.Lastly I give you the secret to selling and upgrading… and guess what IT’S FREE! 

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In this episode, I dive into the crucial process of reflecting on the year gone by to pave the way for a successful year ahead. As we approach the end of 2023, it's time to examine the past to propel ourselves forward. I emphasize the significance of goal setting, urging listeners to take charge of their destinies irrespective of their team size, and emphasizing that the process remains the same.

Download and Access  our End of Year Reflection Questions.  

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In this jam-packed episode, we're diving deep into the magic of setting goals for your dream team. No scripts here, just pure insider tips from someone who's rocked the spa industry for over 30 years!

Remember when we talked about knowing your numbers last time? Well, turns out, those digits unlock the power to decide when to grow your team, add more treatment rooms, or expand your space. But here's the kicker: it's not just about numbers; it's about setting goals that fire up your team!

Let's get real—your crew needs goals like a spa needs tranquility. Goals for services, client love, and pushing those awesome retail sales. Because let's face it, a job without something to aim for is like a massage without the essential oils—dull!

So, who's ready to turn their spa into a goals-galore, success-celebrating paradise? Join me, let's make 2024 the year your spa skyrockets! 

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This episode dives into spa business operations, focusing on when to expand and add staff or treatment rooms. Julie stresses the importance of a solid business plan and regular financial evaluations. When spa productivity hits around 80%, it might be time to expand. Strategies include service enhancements and flexible staffing. Clear employee expectations, effective onboarding, and prioritizing retail sales and home care are emphasized. As always Julie offers support and coaching for spa owners just like you, focusing on the significance of informed decision-making and a strong community.

FREE RESOURCE - Want your Business Plan Template email? Email us at  julie@jmpankey.com 

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Tenacity could be Julie Pankey's middle name. She is determined, persistent, and resilient. Most times it's a strength, few times it's a weakness. In this episode, Julie talks about her BIGGEST secrets to success... Tenacity. Need a good kick in the pants. This is the episode for you! 

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Get ready to embark on an exhilarating journey with Julie as she unveils the captivating history of SpaHive – from its remarkable beginnings to the moments when we hit the pause button, and the thrilling prospects that lie ahead. But that's not all; Julie walks you through the December Event in Vermont, offering a front-row, play-by-play account of what's in store. You'll not only discover her unwavering passion and purpose but also gain insights into what to expect, making this episode a must-listen for spa enthusiasts and event enthusiasts alike!

SpaHive Vermont Event Link

USE CODE : PODCAST to take $100 OFF any ticket type

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In this episode, I take you on a journey through my personal experiences and reflections on the concept of success. I'll delve into what success means to me compared to society's traditional views, highlighting the idea that success can vary greatly from person to person. Ultimately, we'll explore the liberating notion that it's perfectly fine not to conform to a single, universal measure of success, as we all have our unique paths to fulfillment and contentment.

In this episode I will ask you to answer; 

• What's your secret to your success?
• How are you living your joy? 
• How are you living your passion? 
• What were you put on this earth to do?

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Having successfully assembled our exceptional team and completed our hiring process, our journey is far from over. In today's episode, we delve into the crucial distinction between delegating accountability and responsibility. We explore what it truly means to be a leader for your team, emphasizing the importance of ongoing coaching and guidance, all with the ultimate goal of fostering their success.

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In this podcast, Julie Pankey brings her unique, unscripted approach to the exciting world of interviewing and hiring. 

Julie believes in the power of genuine conversations during interviews, making them more like friendly chats. So, let's dive into her top three favorite interview questions:

1. "What sparked your interest in our spa?" - This question is all about discovering how much an applicant knows about your business and what truly excites them about the position.
2. "What makes you the perfect fit for this role?" - Julie wants to understand what makes the candidate stand out. What's their special sauce that will make them shine in this job?
3. "What are your dreams, both personally and professionally?" - This is where the magic happens! Julie believes it's vital to know a candidate's goals because, let's face it, when you hire someone, you're making a commitment to help them succeed. By understanding their dreams, you can offer the support they need.

Get your interview template here! 

And if you're eager for even more wisdom and insights, consider becoming a Spa Hive VIP member. The link below will lead you to a treasure trove of information that'll help you make the best hiring decisions for your spa. We'll catch you in the next episode, where we'll keep the good vibes and wisdom flowing!

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Don't make another hiring MISTAKE! In this episode you will learn about: 

1. The 80/20 Rule. 

2. Julie's hiring system - with step-by-step processes to minimize your hiring mistakes.

3. The "waiting" hack to live by. 

4. How to use your company culture to hire GREAT.

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In this episode, we dive deep into the art of delegation and why it's a crucial skill for anyone looking to achieve their goals efficiently and effectively. We explore the importance of setting up a team that can support you, whether they're in-person or remote, and how delegation can lead to personal and professional growth.

Could you use more business resources from me and my trusted SpaHive Community? Join us for free at  

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In this episode, we'll dive deep into the art of time management and reveal how you can choreograph your time like a pro. It's not just about professional work; we'll also show you how to apply these principles to your personal life.

Here's your homework for this week:

1. First things first, take a moment to review your calendar. Make sure everything is in order and up to date.
2. Then, grab your trusty notebook, and get ready for a brain dump session. Write down everything you have to do in the upcoming week, both on the work front and in your personal life.
3. Now, here comes the fun part. Start prioritizing those tasks, day by day. We'll guide you through the process to make sure you're allocating your time wisely and efficiently.

By the end of this episode, you'll have a clear blueprint for managing your time, reducing overwhelm, and gaining more control over your life. So, tune in, take notes, and let's unlock the power of intentional timeblocking together!

Example of how I block block!

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What keeps you so busy?

Are your priorities in line with your daily to-do list? 

Here are two things I KNOW: 

Face #1 - Overtired, undernourished humans... don't do the best work 

Fact #2 - You do not have to answer a text or email as soon as it comes in! 

Need a daily planner template? Download my go-to resource my priority chart here!

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Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

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Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

SPAHIVE VIP -

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