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    Supply Chain Connections

    In Supply Chain, relationships come first. Learn about the unique Supply Chain Connections that make up the Chain.io partner and customer ecosystem. 

    Each of us has a unique journey through this industry. In each episode we focus on the individual, learning about how they got into the industry, what made them stay, and how they're overcoming the industry's biggest challenges. 

    en38 Episodes

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    Episodes (38)

    Customs Brokerage is an Information Business with Christopher Wall

    Customs Brokerage is an Information Business with Christopher Wall

    In this episode, Christopher Wall, Co-Founder and CEO of Zeus Logics, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Why accurate, real-time data is essential for the customs process
    • The importance of understanding current legislation during the customs process
    • Developing customs clearance technology to help importers take control of their customs clearance
    • The future of customs data and compliance
    • Chris’ background in investment management and his transition to the supply chain industry

    Christopher is an entrepreneur and investor in enterprise software systems serving the global trade management, logistics, and FINTECH industries. He specializes in global trade compliance systems and is the Cofounder of Zues Logics, a software company focusing on creating more efficient customs processes.

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    Modernizing Customs and Trade Systems with Cindy Allen

    Modernizing Customs and Trade Systems with Cindy Allen

    In this episode, Cindy Allen, CEO and Managing Director of Trade Force Multiplier, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Cindy’s journey in the trade industry, from from CJ Tower and DHL, to FedEx Trade Networks and now as founder of Trade Force Multiplier
    • Navigating government interactions for a small business
    • Prioritizing collaboration between CBP, the trade, and other government agencies
    • The importance of mentorship and career support in the supply chain industry

    Cindy Allen is an accomplished executive with over 35 years of experience in international trade, showcasing a stellar track record in navigating the complexities of governmental agency liabilities and enhancing customer satisfaction.Connect with Cindy
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    Part 2: Global Trade and Gen AI with Ami Daniel

    Part 2: Global Trade and Gen AI with Ami Daniel

    In the second and final part of this series, Ami Daniel, Co-Founder and CEO of Windward, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Global trade, job security, and the impact of technology
    • AI-generated content and its impact on businesses
    • The cost of capital and company growth
    • The future of supply chains with emerging technologies

    Ami is the co-Founder and CEO of Windward, a maritime data and analytics company bringing visibility to the maritime domain.

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    Part 1: Building Supply Chain Tech with Ami Daniel

    Part 1: Building Supply Chain Tech with Ami Daniel

    In this episode, Ami Daniel, Co-Founder and CEO of Windward, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • His journey from Naval Officer to Founder
    • Entrepreneurship, purpose, and resilience in turbulent times
    • Building company culture and learning from failures
    • Taking Windward public and lessons learned

    Ami is the co-Founder and CEO of Windward, a maritime data and analytics company bringing visibility to the maritime domain.

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    Building Trust Through Supply Chain Journalism with Peter Tirschwell

    Building Trust Through Supply Chain Journalism with Peter Tirschwell

    In this episode, Peter Tirschwell, VP of S&P Global, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • AI investments, industry trends, and progress toward greener supply chains
    • How personal relationships continue to drive growth in logistics
    • The value of S&P’s annual maritime event, TPM
    • Peter’s journey with the Journal of Commerce and lessons learned in his role

    Peter has been reporting on supply chains for nearly 30 years. Prior to his role as the Vice President of S&P Global, he served as a shipping and international trade reporter, bureau chief, assistant managing editor, and editor in chief of the Journal of Commerce newspaper. Peter is also the Founder and a chairman of the TPM conference, the world's largest container shipping event founded in 2001. Peter continues to write as a columnist for The Journal of Commerce and JOC.com covering a range of international logistics topics.

    Connect with Peter
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    Decarbonizing Logistics with Tim Weiss

    Decarbonizing Logistics with Tim Weiss

    In this episode, Tim Weiss, Co-Founder and CEO of Optera, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Balancing grassroots impact and corporate regulation in sustainability
    • Environmental activism strategies for businesses
    • Reducing emissions and decarbonization efforts in the logistics industry
    • New regulations, taxes, and considerations for shippers and forwarders
    • Climate tech for emissions reduction

    Tim is Co-Founder and CEO of Optera, a platform that helps corporations measure, manage, and reduce their carbon emissions up and down their value chains, backed by comprehensive and trusted data.

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    Tips for LSPs Navigating Changing Shipper Needs in 2024 with Rose Smith

    Tips for LSPs Navigating Changing Shipper Needs in 2024 with Rose Smith

    In this episode of supply chain connections, we're sharing a recording from a recent webinar hosted by Brian Glick, CEO, and Rose Smith, VP of Customer Success, at Chain.io. In this episode, Brian and Rose explain the evolving shipper needs LSPs should be aware of as we move into 2024 including:

    • The different requirements of shippers based on their size and complexity
    • What shippers are focused on post-pandemic
    • The importance of maintaining relationships during a downturn
    • Innovation, sustainability, and compliance across supply chains
    • Three main motivations for shipper sustainability
    • Trade compliance challenges and opportunities for LSPs

    Rose Smith recently joined Chain.io as our VP of Customer Success, where she leverages her supply chain expertise building large scale digital solutions to drive innovation with our customers. Prior to joining Chain.io, Rose held pivotal leadership roles as Senior Director of Supply Chain Operations for iRobot and Head of Supply Chain Development for the LEGO Group. In these roles, Rose played an instrumental role in strategizing, implementing, and evolving supply chain frameworks.

    Connect with Rose
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    Understanding Complex Supply Chains with Chris Jamroz

    Understanding Complex Supply Chains with Chris Jamroz

    In this episode, Chris Jamroz, Executive Chairman of the Board and CEO at Roadrunner, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Improving logistics services through direct connectivity
    • Process optimization and technology to improve efficiency and customer experience
    • Challenges of relying on outdated technology

    Chris Jamroz is the Executive Chairman of the Board and CEO at Roadrunner. Chris is a highly experienced executive focused on creating shareholder value through active executive management of portfolio companies in transportation, logistics and cyber security. Before coming to Roadrunner, Chris served in executive roles at Emergent Cold, STG Logistics, and Garda Cash Logistics.Tune into a related episode, Embracing a Digital Supply Chain with Mauro Rodrigo Gonzalez, CSO + President of Ascent On-Demand at Ascent Global Logistics.

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    Payables Automation for Forwarders with Tom Durrenberger

    Payables Automation for Forwarders with Tom Durrenberger

    In this episode, Tom Durrenberger, CEO at Bravotran, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Software investments for freight forwarders
    • Methods for cost saving and improved visibility
    • Streamlining the payables and invoicing process
    • Industry challenges and culture in supply chain
    • BravoTran’s focus on payables automation

    Tom was inspired by BravoTran’s ability to bring just the right tools to the freight forwarding world. He saw what BravoTran can do to overcome massive business challenges and it was an opportunity he couldn’t pass up. Listen to his story on the podcast now!

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    The Value of Logistics Providers with Roger Garza

    The Value of Logistics Providers with Roger Garza

    In this episode, Roger Garza, Director of Global Product Management at xpd global, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • The problems that logistics providers solve for their customers
    • Challenges in supporting manufacturers
    • How xpd organizes data across their company and customers
    • Why project planning is a pivotal part of his role in product management
    • The value logistics providers bring to the market

    Roger Garza, Director of Global Product Management at xpd global, a prominent supply chain logistics solutions provider, oversees the development and implementation of cutting-edge products and services designed to meet the needs and expectations of global manufacturers.With over two decades of experience in the logistics and sales industry, Roger boasts a proven track record of delivering exceptional results, adeptly managing teams, and generating substantial value to the company and its customers.

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    Sustainability in Logistics with David de Picciotto

    Sustainability in Logistics with David de Picciotto

    In this episode, David de Picciotto, CEO and Co-Founder of Pledge, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • The cultural surprises and business complexities of supply chains
    • Sustainability in the logistics industry
    • The climate data that is important to freight forwarders
    • How climate data can boost business growth
    • Lessons David has learned as a founder of a climate technology company
    • The benefits of digitization in climate technology

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    Trade Compliance in the 21st Century with Amy Morgan

    Trade Compliance in the 21st Century with Amy Morgan

    In this episode, Amy Morgan, VP, Head of Trade Compliance at Altana Technologies,, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Amy’s journey in the supply chain industry
    • The definition of trade compliance and recent paradigm shifts
    • How data elevates trade compliance
    • The evolution of supply chain compliance
    • Altana’s compliance work with customs

    As the VP, Head of Trade Compliance at Altana Technologies, Amy leads the development and implementation of innovative solutions for the global supply chain. Amy leverages over 20 years of experience in international trade, compliance, leadership, and strategy to help governments and the private sector build safe, resilient, and sustainable supply chains. She is a licensed U.S. Customs Broker and a member of the Trade Support Network.

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    The Intersection of Customer Experience and Technology with Eric Ritchey

    The Intersection of Customer Experience and Technology with Eric Ritchey

    In this episode, Eric Ritchey, Director of Operations and Business Development at Panda Logistics, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • How Eric got started in international trade and logistics
    • The role of a freight forwarder and how it’s evolved
    • Obstacles forwarders face in international shipping
    • The motivation for creating a tracking portal
    • Tips to run an efficient and effective logistics business

    Eric works as the Director of Operations and Business Development at Panda Logistics, a logistics operator providing a full range of service in transportation and customs clearance worldwide, for any type of cargo.Tune in now!

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    Embracing a Digital Supply Chain with Mauro Rodrigo Gonzalez

    Embracing a Digital Supply Chain with Mauro Rodrigo Gonzalez

    In this episode, Mauro Rodrigo Gonzalez, CSO + President of Ascent On-Demand at Ascent Global Logistics, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • How technology has powered their supply chain operations
    • The challenges of leading on-demand supply chains
    • The difference between a digital platform and a logistics operation
    • How to approach change management in supply chains
    • The differences in workplace culture across the world
    • Their strategy for embracing a digital experience

    Mauro is an experienced supply chain executive with over 25 years in the industry. He led and transformed one of the top countries within the Kuehne + Nagel Network, and now serves as the CSO and President of On-Demand operations at Ascent Global Logistics. In his current role, he works with the M&A team to search, analyze and execute potential operations around the world to keep growing their business platform. Tune in now!

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    Finding Product Fit in the Supply Chain Market with Jake Hoffman

    Finding Product Fit in the Supply Chain Market with Jake Hoffman

    In this episode, Jake Hoffman, CTO of Gnosis Freight, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • In this episode, Jake Hoffman, CTO of Gnosis Freight, joins Host Brian Glick, CEO of Chain.io, to discuss:
    • The importance of collaboration across the supply chain industry
    • Jake’s start in the logistics industry and the problems Gnosis Freight solves
    • The different priorities for different shipping companies
    • How to determine what to buy vs build
    • What the future of logistics technology holds

    Jake serves as the Chief Technology Officer for Gnosis Freight, a provider of end-to-end supply chain visibility and automation solutions to logistics companies worldwide. Gnosis Freight started its journey through deep collaboration with key partners in the supply chain industry – tasked with understanding supply chain’s most critical pain points and addressing them head-on.

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    How Supply Chains Can Be Differentiators with Jaison Augustine

    How Supply Chains Can Be Differentiators with Jaison Augustine

    In this episode, Jaison Augustin, EVP & Business Unit Head - Shipping & Logistics at WNS Global Services, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • What’s changed in the shipping industry over the past 30 years
    • The importance of having the right people in the room for your transformation plan
    • Why lengthy paper trails can cause major problems for supply chain pros
    • The best practices large companies should follow when digitizing operations
    • Why industry-wide standardization has been hard to accomplish
    • How WNS helps shippers and forwarders stay ahead of the technology curve

    Jaison serves as the EVP and Business Unit Head of Shipping and Logistics for WNS Global Services, a leading provider of global Business Process Management (BPM) solutions. Over his 30 years in the supply chain industry, he has specialized in business development, offshoring process transitions, and 6-sigma methodologies to support supply chain transformations.

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    Winning First and Last Mile Delivery with Penelope Register-Shaw

    Winning First and Last Mile Delivery with Penelope Register-Shaw

    In this episode, Penelope Register-Shaw, Global Legal and Compliance Leader, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • The first mile gap between the top 10% of retailers and everyone else
    • Supply chains cooling down while problems are heating up
    • Lessons learned from time at retail giants and supply chain startups
    • The labor situation on the West Coast
    • What opportunities lie ahead in the last mile supply chain space

    Penny has a wide range of experience across retail supply chains, logistics providers and startups, including companies like FedEx, Walmart, and Amazon. She shares about the strengths and weaknesses across the different players in the supply chain industry, whether it's a large logistics service provider, or a hot new startup.

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    The Next Big Thing in Supply Chain with Graham Parker

    The Next Big Thing in Supply Chain with Graham Parker

    In this episode, Graham Parker, CEO and Founder of Gravity Supply Chain, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • Why he founded Gravity Supply Chain
    • The key factors that impact forwarder and shipper business
    • How third-parties help you sell to your customers
    • The importance of 'team' in logistics
    • What forwarders and carriers miss when it comes to supply chain

    Graham is an experienced founder and leader with a comprehensive and proven track record in the logistics and supply chain industry. He founded Gravity Supply Chain in  2014 to support the world's leading shippers and freight forwarders in streamlining operations, gaining better visibility, and making more informed decisions.

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    The Value of Supply Chain Partnerships with Juli Lassow

    The Value of Supply Chain Partnerships with Juli Lassow

    In this episode, Juli Lassow, Owner & Principal at JHL Solutions, joins Host Brian Glick, CEO of Chain.io, to discuss:

    • How LogTech has impacted supplier partnerships
    • The impact of insolvency on supply chains
    • How to transition from customers to partners
    • The nitty gritty of sourcing, nearshoring, and multi-source sourcing
    • How virtual meetings enable creativity
    • The best operational practices for shippers and retailers

    Juli is dedicated to supporting retailers and suppliers in finding, developing products, and negotiating with each other. In her role at JHL Solutions, she works to connect the dots between mass retailers and suppliers and to arm them with the strategies, processes, and tools to make better products faster – and for less. Prior to launching JHL Solutions, Juli spent 15+ years in progressive leadership roles in sourcing, project management, inventory management and buying for Target Corporation.Follow Juli
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