Industry Talk - 66
This episode is an open discussion about several tow industry topics. Insurance caps, collections, ride-along policies, and how we deal with damage complaints are a few of the things we talk about.
Explore "add123" with insightful episodes like "Industry Talk - 66", "Questions and Answers - 63", "Selling Your Tow Company - 62", "Training Talk with ERSCA - 61" and "Online Marketing with ShopHawk - 60" from podcasts like ""Tow Business Podcast", "Tow Business Podcast", "Tow Business Podcast", "Tow Business Podcast" and "Tow Business Podcast"" and more!
This episode is an open discussion about several tow industry topics. Insurance caps, collections, ride-along policies, and how we deal with damage complaints are a few of the things we talk about.
Jeff and Brad blindside each other with a few tow industry questions and try to answer them with no preparation. What do you think the next big towing-related innovation will be?
Jeff and Brad discuss their experiences while purchasing a tow company and offer some advice according to what they've seen. The question of how to value or sell a tow company is asked frequently on social media and most of the answers you see are not good. A great place to start is to talk to your attorney and accountant so they can offer suggestions that benefit and protect you.
ERSCA, The Emergency Road Service Coalition of America is leading the way in promoting training and safety in the towing industry using technology and modern techniques. When the pandemic hit they were able to turn on a dime and produce a well-thought-out and engaging online training system for both light and heavy-duty towers. This is Shane Coleman and Steve Sgarlato's second appearance on the show. Please support our show partners Miller Industries, Tracker Management, Auto Data Direct, and ShopHawk.
Ryan with ShopHawk joins us to discuss best practices for online review management and online marketing for towing services. Check out https://usehawksnest.com or visit https://podcast.wegrowshops.com and receive a complimentary website audit from ShopHawk.
We speak with JC Bautista the owner of Sierra Pacific Insurance. He offers up some great information regarding shopping for a towing insurance policy.
Lynn Hurst with Hurst Towing in Birmingham, Alabama has and he has quite a story to tell. He walks us through his story from just before the storms hit all the way through to the present day almost three months later. His office and most of his fleet took a direct hit. Hear how he jumped right back into action with the help of friends, family, and the towing community all the way to some interesting stories about insurance coverage and legal liabilities.
Have you noticed that owner responses to online reviews are changing? Are more people standing up to inaccurate reviews? We also talk about the upcoming Florida Tow Show.
This show is an open talk about our industry between Jeff & Brad. Thanks to Tracker Management, Miller Industries, Auto Data Direct, and Shop Hawk for supporting the show.
HAAS Alert is a service that notifies motorists of towers working along the roadway and gives them advance warning to slow down and move over. Tom Parbs with HAAS Alert explains the service, how it works, and what you need in order to add your fleet to the safety cloud.
Servicase is a new service about to launch that helps pair quality customers and service providers together. It provides a way for the customer to better manage their calls, cases, and preferred providers in any area. Please check out our partners, Tracker Management, Miller Industries, Auto Data Direct, and ShopHawk
IBIS Reports take an in-depth look at the status of an industry. Revenue, growth, profit, it shows you exactly where we are at. Check out our show sponsors, Tracker Management, Miller Industries, Auto Data Direct, Shophawk, Sierra Pacific Insurance, and Servicase.
We discuss what makes a great Rotator Operator with Sean Van Lingen with VanLingen Towing, Torrence, California, Mike Fraser with Miller Industries in Chattanooga, and Jeff Jolley with Revalation Towing in Boiling Springs, South Carolina.
This is the second half of answering questions sent to us and pulled from Social Media.
How do CAB Reports, your SAFER score, and other data affect your company's insurance rates
Most of the problems in this industry need to be discussed in order to fix them. That's what we do in this episode. We each took a few of our top subjects, complain about them, offer ideas on how to fix them, but most importantly want others to discuss these problems and offer their solutions too.
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