towtimes

This episode is an open discussion about several tow industry topics. Insurance caps, collections, ride-along policies, and how we deal with damage complaints are a few of the things we talk about.

Jeff and Brad blindside each other with a few tow industry questions and try to answer them with no preparation. What do you think the next big towing-related innovation will be?

Jeff and Brad discuss their experiences while purchasing a tow company and offer some advice according to what they've seen. The question of how to value or sell a tow company is asked frequently on social media and most of the answers you see are not good. A great place to start is to talk to your attorney and accountant so they can offer suggestions that benefit and protect you.

ERSCA, The Emergency Road Service Coalition of America is leading the way in promoting training and safety in the towing industry using technology and modern techniques. When the pandemic hit they were able to turn on a dime and produce a well-thought-out and engaging online training system for both light and heavy-duty towers. This is Shane Coleman and Steve Sgarlato's second appearance on the show. Please support our show partners Miller Industries, Tracker Management, Auto Data Direct, and ShopHawk.

Ryan with ShopHawk joins us to discuss best practices for online review management and online marketing for towing services. Check out https://usehawksnest.com or visit https://podcast.wegrowshops.com and receive a complimentary website audit from ShopHawk.

We speak with JC Bautista the owner of Sierra Pacific Insurance. He offers up some great information regarding shopping for a towing insurance policy.

Lynn Hurst with Hurst Towing in Birmingham, Alabama has and he has quite a story to tell. He walks us through his story from just before the storms hit all the way through to the present day almost three months later. His office and most of his fleet took a direct hit. Hear how he jumped right back into action with the help of friends, family, and the towing community all the way to some interesting stories about insurance coverage and legal liabilities.

Have you noticed that owner responses to online reviews are changing? Are more people standing up to inaccurate reviews? We also talk about the upcoming Florida Tow Show.

This show is an open talk about our industry between Jeff & Brad. Thanks to Tracker Management, Miller Industries, Auto Data Direct, and Shop Hawk for supporting the show.

HAAS Alert is a service that notifies motorists of towers working along the roadway and gives them advance warning to slow down and move over. Tom Parbs with HAAS Alert explains the service, how it works, and what you need in order to add your fleet to the safety cloud.

Servicase is a new service about to launch that helps pair quality customers and service providers together. It provides a way for the customer to better manage their calls, cases, and preferred providers in any area. Please check out our partners, Tracker Management, Miller Industries, Auto Data Direct, and ShopHawk

IBIS Reports take an in-depth look at the status of an industry. Revenue, growth, profit, it shows you exactly where we are at. Check out our show sponsors, Tracker Management, Miller Industries, Auto Data Direct, Shophawk, Sierra Pacific Insurance, and Servicase.

We discuss what makes a great Rotator Operator with Sean Van Lingen with VanLingen Towing, Torrence, California, Mike Fraser with Miller Industries in Chattanooga, and Jeff Jolley with Revalation Towing in Boiling Springs, South Carolina.

This is the second half of answering questions sent to us and pulled from Social Media.

Our first show of season 6 touches on many topics in our industry

We discuss workplace behaviors, stress, trauma, and what we can do about them. We also have a discussion about whether or not being a First Responder is good or bad.

We speak with Lacey Harner of Lacey Harnar CPA about the proper structure and accounting basics every tow company owner needs to know.

Jeff & Brad got interviewed. Matt Ruth from Tracker Management, Clarissa Powell from Tow Times, and Sam Johnson, The Blue Collar Guy ambushed Jeff & Brad with some really great questions during a 2.5-hour interview.

Agero reached out and offered to have their Lead Counsel come on the show and help to explain the current SBA Programs and their requirements so towers could have a better understanding of them. The first half of the show is explaining the Paycheck Protection Program then we finish with an in-depth rundown of the Economic Injury Disaster Loan. If you own a small business and are not clear on the SBA relief programs or what it takes to apply and qualify you must listen to this show. We'll continue to provide the best COVID advice and info we possibly can until we all make it through this.

Rochelle Thielen with HONK joins us to discuss the current state of towing apps as well as other technology we all depend on these days in the towing industry. Sorry, no rates are discussed but considering how quickly this space is changing all towers should listen to this whether you're a driver or decision-maker.