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    aqai

    Explore " aqai" with insightful episodes like "Decoding AQ with Ross Thornley Feat. Keith Day - 'The Neuropathy Warrior'", "Decoding AQ with Ross Thornley Feat. Kathryn Goetzke - Advancing the science of hope", "Decoding AQ with Ross Thornley Feat. Monica Pool Knox - How HR is evolving", "Decoding AQ with Ross Thornley Feat. Andy Kriebel - Unlocking the power of data" and "Decoding AQ with Ross Thornley Feat. Rod Roddenberry - Producer of Star Trek - Roddenberry Entertainment" from podcasts like ""DECODING AQ - Adaptability Confidence With Ross Thornley", "DECODING AQ - Adaptability Confidence With Ross Thornley", "DECODING AQ - Adaptability Confidence With Ross Thornley", "DECODING AQ - Adaptability Confidence With Ross Thornley" and "DECODING AQ - Adaptability Confidence With Ross Thornley"" and more!

    Episodes (96)

    Decoding AQ with Ross Thornley Feat. Keith Day - 'The Neuropathy Warrior'

    Decoding AQ with Ross Thornley Feat. Keith Day - 'The Neuropathy Warrior'

    Today, I'm stepping outside our normal guest profile. Of coaches, L&D professionals, CHRO's and business leaders.

    I am thrilled to share my guest for today's show is Keith Day, known as 'The Neuropathy Warrior'.

    Keith's remarkable journey through battling and triumphing over neuropathy has not only reshaped his life but has also inspired countless others facing similar challenges. His story is a testament to the incredible power of human spirit and resilience, making him a beacon of hope for healthcare providers, patients, and all striving to turn adversity into strength.

    Join us as Keith illuminates the path to resilience, health, and hope, offering insights that promise to empower and uplift

    Ross and Keith talk about the human spirit, the path to resistance, hope, the nervous system, quality of life, depression, losing independence, fear, personal experiences, cancer, radical improvement, chemotherapy inducing neuropathy, treating the cause of problems, taking action for yourself, managing inflammation, toxins getting into the skin, needing assistance and being believed. The pair also discuss exercise, hitting rock bottom, finding help, empathy, helping your blood flow, standing while working, stages of neuropathy, getting into a routine, employee mobility, diabetics, processed food, glutton, sugar, health screenings, vegan food, lab grown food and open mindedness.

    Timecodes:

    • 00:16 Intro to Keith
    • 01:45 Neuropathy explained
    • 09:54 Dealing with and defeating the unexpected effects of neuropathy
    • 21:09 Mental effects transitioning through big challenges
    • 28:00 Leaders in work environments responding better
    • 32:31 Movement is medicine
    • 36:05 Being proactive to help detect neuropathy and nutrition
    • 40:35 Encouraging human improvement
    • 44:34 The last time Keith did something for the first time


    Connect with Keith:

    • Website being updated: www.neuropathywarrior.com
    • LinkedIn

    Connect with Ross:

    Decoding AQ with Ross Thornley Feat. Kathryn Goetzke - Advancing the science of hope

    Decoding AQ with Ross Thornley Feat. Kathryn Goetzke - Advancing the science of hope

    Get ready to redefine your operating system for change!

    Please join me in welcoming Kathryn Goetzke, an innovator in the field of mental health and a global depression advocate. Kathryn's journey intertwines resilience, motivation, and the transformative power of mindset in navigating the complexities of mental health and business.

    I really want you to know a little more about Kathryn before we get stuck in. She has been instrumental in advancing the science of hope, creating 'Hopeful Mindsets' for college campuses and spearheading Hopeful Minds and Hopeful Cities through her nonprofit Ifred. She's also the author of 'The Biggest Little Book About Hope' and the voice behind The Hope Matrix podcast.

    Kathryn's innovative journey includes launching Mood-lites™, a brand that significantly contributed to mental health awareness and has achieved over $35M dollars retail success. Her role at the United Nations as a representative for the World Federation for Mental Health underscores her global influence.

    Overcoming personal challenges with depression, anxiety, ADHD, PTSD, and the loss of her father to suicide, Kathryn's story is one of resilience and transformation. Her diverse career spans from 3M Corporation to leading marketing roles and her own entrepreneurial ventures, impacting many through her work and advocacy.

    Lean in as we unravel the science and the stories behind adaptation, and explore with Kathryn the power of hope in navigating an ever-changing world

    Ross and Kathryn talk about advancing the science of hope,  taking action, the need for hope, getting hope, hopelessness, measuring hope, elevating hope, unattainable goals, hopelessness, despair, motivational hopelessness, teaching, normalising helplessness, managing hopelessness, aspirational hope and the science of hope. The pair also discuss Schneider's Hope Theory, hope in the workplace, leadership, hopeful mindset, managing stress, solution focused approach, stretch goals, smart goals, balancing goals, Astro Teller Managing director of X, measuring progress to build confidence, courage, embracing fear, harnessing emotional energy, negative news stories, nutrition, educating, obstacles, writing down goals, achieving goals, timescale, creating and HRV. 

    Timecodes:

    • 00:16:17 Intro to Kathryn
    • 00:58:07 Kathryn's background
    • 02:45:01 What Kathryn is hopeful for
    • 03:17:18 International Day of Hope
    • 05:50:12 Mental Heath and suicide provention
    • 09:52:18 The use of the word 'hope'
    • 11:48:00 Hope being contagious
    • 14:27:14 The negatives and then positives of big or unachievable goals
    • 18:07:23 Goal hierarchy and measuring progress
    • 24:58:13 Despair and hopelessness
    • 27:34:18 Diet related to hopelessness and sleep
    • 29:50:11 Maintaining hope during change
    • 34:56:04 Goal setting
    • 38:16:17 Kathryn's Goals for 2024
    • 43:58:21 The last time Kathryn did something for the first time
    • 46:52:19 Final encouragement


    Connect with Kathryn:


    Connect with Ross:

    Decoding AQ with Ross Thornley Feat. Monica Pool Knox - How HR is evolving

    Decoding AQ with Ross Thornley Feat. Monica Pool Knox - How HR is evolving

    Today, I'm honored to have Monica Pool Knox with us, a trailblazer in the world of HR and organizational innovation. Monica has been at the helm of HR in leading tech giants like Microsoft, Sony, and Twitter
     
    Her expertise spans from Fortune 50 companies in sectors as diverse as CPG, entertainment, media, and tech, to dynamic roles in up-and-coming computer software firms.

    Monica's passion lies in revolutionizing HR through genAI, data analytics, and talent development, making her a force multiplier in transforming the strategic impact of HR.

    Join us as we delve into Monica's rich experience to uncover insights on adapting and thriving in our world of constant change.

    Ross and Monica talk about force change multipliers, HR leaders, HR professionals, strategic people leadership, people dynamics, the future of HR, skills, roles going forward, creating technology to identify talent, people leaders, crisis solving problems, extrapolating what people are capable of, assessing talent, giving, solving problems, thriving in crisis and finding natural leaders. The pair also discuss College American Football, changing market conditions, Microsoft recruitment,  managing change, change being healthy, asking questions, personalisation, paying attention to people, AI capability, creative thinking, learning agility, resilience, skiing, learning all over again, getting over initial fear, staying curious and not getting complacent.

    Timecodes:

    • 00:15 Intro to Monica
    • 01:54 Opportunities going forward for Gen AI this year
    • 05:26 Challenges for multipliers
    • 09:20 Key skills to migrate people through technology  
    • 13:58 Leaders overcoming fear of trying new things and the right people
    • 18:48 Making room for surprises and seeing things differently
    • 24:08 Restructuring insights
    • 31:53  Working through disruptive change
    • 32:56 Early indicators of things shifting
    • 37:52 AI skills recruitment and leaders investing
    • 41:47 The last time Monica did something for the first time

    Connect with Monica:



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    Decoding AQ with Ross Thornley Feat. Andy Kriebel - Unlocking the power of data

    Decoding AQ with Ross Thornley Feat. Andy Kriebel - Unlocking the power of data

    Welcome back to Decoding AQ. Today, I'm joined by Andy Kriebel, a Mathematician, trainer and an incredibly distinguished figure in the realm of data visualization and a truly influential leader in the world of data analytics.

    Andy's journey, spanning over two decades, has seen him evolve into a master trainer and a revered member of the Tableau Visionary Hall of Fame. He's not just an expert; he's a mentor who has shaped the careers of countless data professionals through his innovative training courses and community leadership initiatives. He has led and implemented data visualization programs at Facebook and Coca-Cola, and co-authored the book "Makeover Monday" with Eva Murray.

    What drew me to Andy was his passion about helping individuals and organizations unlock the power of data to drive their business decisions. And I wanted to find out more, about how we can really leverage data to manifest the change in the world I and many of our community at AQai would love to see.

    When he's not transforming the data landscape, Andy embraces the vigor of the outdoors, be it hiking, running marathons, or conquering triathlons. His dynamic life is a testament to adaptability in action.

    Join us as we delve into the multifaceted world of Andy Kriebel, where data meets determination, innovation, and adaptability.

    Ross and Andy talk about, data, moving abroad, The Data School, family, adaptability, new cultures, change, doing what you love to do, data predictions, data complications, gut decisions and aggregation of data. The pair also discuss struggles, steps to prevent failure, asking for help, making time for people, adjusting attitudes, what is best for your company, AI giving the wrong answers, trusting in computers, data interpretation, cold calling, getting over nerves, sales and comedy.

    Timecodes:

    • 00:34 Andy's intro
    • 01:58 Moving from the US to the UK
    • 04:11 Going against data
    • 06:14 What lead Andy to moving
    • 09:40 Big family decisions
    • 11:55 Can too much data be cluttering
    • 15:24 If we have the right question, the best data points
    • 18:46 Indicators of when data is a barrier
    • 24:28 Coaching people and teaching lessons through failure
    • 28:10 Getting the best outcomes while adapting
    • 33:12 Data analytics in virtual simulations and places to make mistakes
    • 37:51 The future of the data industry and AI
    • 42:15 The last time Andy did something for the first time
    • 46:57 Visualization charts with Chat GPT 

    Connect with Alex:

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    Decoding AQ with Ross Thornley Feat. Rod Roddenberry - Producer of Star Trek - Roddenberry Entertainment

    Decoding AQ with Ross Thornley Feat. Rod Roddenberry - Producer of Star Trek -  Roddenberry Entertainment

    Welcome to another episode of Decoding AQ, where we unravel the fabric of adaptability in our ever-evolving world. Today, I'm thrilled to have a truly special guest - Rod Roddenberry, a visionary in the realm of science fiction and beyond.

    As the son of Star Trek creator Gene Roddenberry, Rod has not only upheld the legacy of this iconic series but has expanded its horizons as the CEO of Roddenberry Entertainment. From 'Star Trek: Discovery' to 'Star Trek: Picard', Rod continues to explore new frontiers in storytelling.

    But Rod's adventures aren't confined to the cosmos. He's an avid scuba diver, leading the Roddenberry Dive Team in a quest to uncover the mysteries of our oceans, inspiring environmental stewardship.

    And when it comes to making a difference, the Roddenberry Foundation is at the forefront, investing in groundbreaking medical research to fight diseases like Alzheimer's.

    Join us as we dive into a conversation with Rod, and how his own life has been a journey of discovery, adaptability, and creativity.

    Ross and Rod talk about Star Trek, exploration, emotions, places of refuge, new environments, challenges, learning by mistakes, panicking, composure, being humbled, calibration, pushing extremes, fans, inspiring a better future, making lives better, science fiction, creation, looking at the universe in a different way, adaptability and acting differently. The pair also discuss understanding ourselves, humanity, prospering, ethics, empathy, tribes, culture, core values, movies, giving yourself permission, embracing AI, AI ethics, working together, making the world a better place, human DNA, creating value, service to others, uniting humanity, judgement, over thinking, doing things with new eyes, repetition and thinking differently.

    Timecodes:

    • 00:42 Intro to Rod
    • 01:41 Scuba diving
    • 05:14 Correlations between diving and daily life
    • 10:35 Freediving
    • 12:03 What drives Rod
    • 17:05 Star Trek's impact on humanity
    • 20:16 Shifting change between entertainment and the current environment
    • 23:50 Accepting difference
    • 28:43 Rod's current projects & his father - Gene Roddenberry
    • 34:21 Experimenting with AI and technology in new projects
    • 42:07 Inspiring hope
    • 48:53 The last time Rod did something for the first time

    Connect with Rod:

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    Decoding AQ with Ross Thornley Feat. Sebastian Terry - Bucket Lists

    Decoding AQ with Ross Thornley Feat. Sebastian Terry - Bucket Lists

    Get ready to be inspired, amused, and maybe even a little bit envious, as we dive into the world of a man who's turned bucket listing into an art form and helping others into his mission. Ladies and gentlemen, I'm thrilled to introduce the one and only Seb Terry!

    He's got a best-selling book, an ESPN documentary and a US-based reality TV show, where he's not just the star, but the fairy godfather helping others live their dreams.

    So, folks, fasten your seatbelts, and maybe ask yourself, '100 Things... What's on my list?' But first, let's dive into Seb's world.

    Ross and Seb talk about growing up, rugby, not having a calling, death, having no regrets, changing your life, values, what is important to you, willing to do anything, purpose driven goals, applying yourself and leading by example. The pair also discuss giving people a framework, people helping each other, sharing goals, being super driven, loving yourself, choosing to be happy, mindset, being present, improv comedy, facing your fear, acceptance, life lessons, worrying, boundaries and Preply (https://preply.com/).

    Timecodes:

    • 00:45 Seb's background
    • 02:20 Seb as a ten year old
    • 04:28 Inspiration to Seb's bucket list
    • 06:45 How the bucket list evolved
    • 09:24 Overcoming mindset and difficult challenges
    • 14:25 Helping others define and achieve their goals
    • 19:09 Effective environments to achieve great goals
    • 23:18 "These are the good old days"
    • 25:17 The last time Seb did something for the first time
    • 30:15 Seb's new script

    Connect with Seb:

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    Decoding AQ with Ross Thornley Feat. George Paxinos - Neuroscience

    Decoding AQ with Ross Thornley Feat. George Paxinos  - Neuroscience

    Welcome back to DECODING AQ, where we delve into the minds of the most groundbreaking thinkers of our time! Today, I'm incredibly excited to introduce a guest whose contributions to neuroscience have shaped our understanding of the brain like no other. He has identified and named more brain areas than anyone in history. Hold onto your seats as we welcome the phenomenal George Paxinos (Paxsinos)- Professor of Medical Sciences, Neuroscience Research Australia and The University of New South Wales!

    George, alongside Charles Watson, authored 'The Rat Brain in Stereotaxic Coordinates.' With a staggering 73,000 citations across its 7 editions, this masterpiece stands as the most cited work in neuroscience. For three decades, it ranked as the third most cited book in all of science, a testament to its monumental impact.

    He's also the author of an astonishing 59 books delving into the intricacies of the human brain and that of experimental animals. In 2021, he ventured into a new realm with his first novel, 'A River Divided,' a captivating eco-fiction story exploring the classic nature versus nurture debate.

    So, get ready for an enlightening conversation as we explore the remarkable mind and journey of George Paxinos!

    Ross and George talk about his book, the Goldie Locks zone, brain size, JFK's brain, animal brains,  reorientation of religion, science and culture. Illusions, the soul, brain differences, Greek Mythology - Sisyphus, stories to help understanding, facing dilemmas, emotion over facts, climate change and misinformation. The pair also discuss how art is never finished, challenges, the environment, nature, frontal lobe damage,  human impact, sustainable society, destroying the planet, AI, human endeavour, growth, evolution, religion, eliminating life on earth, polarisation, humanity, tribalism, education, gene therapy, undiscovered talents,  human happiness and loving thy neighbour.

    Timecodes:

    • 01:03 George's background
    • 03:20 The human brain solving it's own problems
    • 06:31 Brain limitations and evolution
    • 10:26 Switching our brains in the future
    • 15:58 Travels which have shaped George and practical steps to help humanity
    • 24:36 Neuroscience transforming behaviour
    • 29:14 Creating things to understanding ourselves better
    • 32:36 Understanding of the brain and free will
    • 38:51 Identifying key parts of the brain
    • 41:30 Fostering adaptable behaviour and break cycles that no longer work
    • 46:26 The last time George did something for the first time
    • 49:54 Things we can do


    Connect with George:

    LinkedIn
    Website
    Twitter
    Emil: g.paxinos@neura.edu.au

    Connect with Ross:



    Decoding AQ with Ross Thornley Feat. Sangeeta Bhatnagar - Top-tiered Talent Acquisition

    Decoding AQ with Ross Thornley Feat. Sangeeta Bhatnagar - Top-tiered Talent Acquisition

    Sangeeta has been Principal at SB Global Human Capital Solutions for the last 15 years.

    Top-tiered Talent Acquisition | Talent Developer:: DISC, EI, Human-centred Skills Training, AQai Facilitation | 4X Best Selling Author | GTACC Chair | ICMI Top 25

    Sangeeta's passion is education, whether it be through school, a book, self-discovery or through mentorship! She believes that we can serve and impact others in all that we do.
    and loves working with people to help them identify their strengths and bring out their best!

    Her specialties include Search & Placement of RIGHT fit candidates, Staff Retention & Development, Human Behaviour Workshops, Emotional Intelligence and Soft Skills Training.

    Ross and Sangeeta talk about words carrying power, being influenced by people, human experiences, elevating people, human behaviour,  co-elevation, not leaving people behind, life, mindset, how we see the world, resilience, diverse thought, balancing negativity, coaching, learning, stress, being your best self, adaptability, meaningful experiences, insecurities, being cared for and giving up hope. The pair also discuss experiential learning, communication,  adapting yourself for others, empathy, data, human potential, positivity, stress, playfulness, team leaders showing vulnerability, success, getting what out you put in, serving others,  self improvement, credible tools, recruitment, transforming careers,  changing organisations environments, becoming comfortable with technology and unlearning.

    Timecodes:

    • 01:45 Sangeeta's background
    • 04:41 Sangeeta's journey into AQ and it's impact on her
    • 09:55 Impacts on clients
    • 15:22 Long term relationships and surviving over time
    • 21:19 EQ areas of human behaviour intertwined with Sangeeta's work
    • 27:44 Helping companies becoming more authentic
    • 30:19 Results from businesses and ROI's
    • 38:16 Challenges bringing awareness to new techniques
    • 44:41 Employee Engagement
    • 47:31 The last time Sangeeta did something for the first time

    Connect with Sangeeta:

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    Decoding AQ with Ross Thornley Feat. Rachel Treece - Leadership & Executive Coach

    Decoding AQ with Ross Thornley Feat. Rachel Treece - Leadership & Executive Coach

    Rachel Treece is the CEO of fts global and The Henka Institute. Leadership & Executive Coach | Bestselling Author | Keynote Speaker| M&A Expert | Financial Services Podcaster

    She previously worked as an executive within the global financial services sector and has a vast experience of managing multi-cultural teams for FTSE and Fortune 100 companies.

    Rachel wishes her legacy to be "making financial services a better place " and to help the industry attract the talent it deserves to this ecosystem.

    Rachel was awarded Most Inspiring Women in Entrepreneurship in 2012 and is a
    founding member of the Charity Dress for Success (Luxembourg).

    Rachel is a thought leader, speaker, writer and executive coach and is a leading expert in organizational health, employee engagement, communication and inclusion. She helps business leaders innovate, adapt and communicate in the age of disruption.

    Hold on tight as we will be diving into 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗖𝗹𝗮𝗶𝗿𝘃𝗼𝘆𝗮𝗻𝗰𝗲 a concept Rachel will be unpacking to help us all truly level up our 'listening' and enter the world to really 'see clearly'

    Timecodes:

    • 00:45 Rachel's bio
    • 02:29 Henka explained
    • 04:46 The concept of Corporate Clairvoyance
    • 07:56 What led Rachel into coaching
    • 11:16 Rachel's stories of big change and burnout
    • 14:44 Evolutions of coaching over the last decade
    • 18:49 Key components that shaped Rachel's career
    • 23:24 Examples of change and inclusivity working well
    • 27:52 Making diversity valuable
    • 31:25 Creating space for diversity when the stakes are high
    • 34:30 Letting go to grow and Failure
    • 38:36 Making a start and not being perfect
    • 39:34 Body burnout
    • 43:43 Awakening to the old and the new
    • 44:57 Making financial services a better place
    • 47:41 Panorama - Documentary on downfall of the Crypto King
    • 51:41 The last time Rachel did something for the first time

    Connect with Rachel:

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    Decoding AQ with Ross Thornley Feat. Mita Mallick - Inclusion Champion | Podcaster | Storytelling

    Decoding AQ with Ross Thornley Feat. Mita Mallick - Inclusion Champion | Podcaster | Storytelling

    Mita is a prolific writer for HBR, Ad week, and Entrepreneur media. And now Wiley published author of  "Reimagine Inclusion: Debunking 13 Myths to Transform Your Workplace.”  Mita describes herself as an Inclusion Champion a Podcaster citing Storytelling as her Superpower.

    Mita's LinkedIn newsletter "Brown Table Talk" is published weekly, where she unpacks insights from her podcast by the same name, which is part of the exclusive LinkedIn podcast network.

    Mita has spent over 15 years as a storyteller, leading iconic brands like AVEENO, AVON Color Cosmetics, Chapstick, Vaseline, Suave and Dove. Throughout her career, she has fought hard to ensure people like herself are included.

    As a fierce advocate of including and representing Black and Brown communities, her work made sure Black and Brown people were represented in campaigns together with championing products to be created for all skin tones.

    Ross and Mita talk about advertisements, Dove adverts, inclusive environments, representation, different times, demographic change, diversity, consumers, experimenting, pulling data together, youth obsessed culture, serving people better, cross cultural differences, shattering stereotypes, myth busting, book deals, following your passion and having an opinion. The pair also discuss being relatable,  knowing your audience, evolving society, creativity, discipline, meetings, presenting work, hearing things you don't want to hear, coaching, company potential, being valued, the voice of the employee, companies matching internal with external optics, non bucket lists and seeing things with new eyes.

    Timecodes:

    • 00:51 Mita's background
    • 02:11 Mita's favourite advert growing up
    • 05:55 The speed of progress
    • 08:34 How Mita has transformed the workplace
    • 12:04 Influencing and biases
    • 15:39 Reimagining inclusion
    • 17:57 Mita's book -"Reimagine Inclusion"
    • 20:54 Book - "The Hidden Edge" by Jody Rodgers
    • 21:49 Seeing people's thoughts
    • 23:11 Mita's journey with writing and Wiley publishers
    • 27:54 Surprises learned when writing a book
    • 30:29 Mita's next novel
    • 31:12 Ross's book - Decoding AQ
    • 33:51 Leadership tips
    • 40:11 Retaining people in the right way
    • 41:37 What is Mita proud of and her impacts
    • 43:22 The last time Mita did something for the first time

    Connect with Mita:

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    Decoding AQ with Ross Thornley Feat. Colin Iles - Curator of thought-leadership

    Decoding AQ with Ross Thornley Feat. Colin Iles - Curator of thought-leadership

    Colin is a curator of thought-leadership events that help you develop teams, leads, relationships and ideas.

    With a background in the finance industry, having started his career at Deutsche Bank, then Barclays, Standard Bank, and 5 years as the MD at ABSA Group. And for the last 6 years the founder of his own business. Innovation Catalysts.

    Colin values education and meaningful conversations, a past deputy chair at university of cape town,  he enjoys sharing ideas on leadership, innovation and strategy with the hope that now and then it catalyses positive change.

    Ross and Colin talk about Middle East investment, transformation, the AI revolution, US elections, AI disruption, misinformation, humanity, stories, amplifying, markets changing, technology, Start-up opportunities, regulations, hierarchy, division, dilemmas, exponential change, Thomas Cook and loss making organisations. The pair also discuss share price, purposeful organisations, investing, low risk investments, helping outside the traditional, high belief, passion, risk, sales, telling an awesome story,  shareholders support, pushing things through, wanting good service, cheaper investments, Forbs Africa, taking risks and speed of learning.

    Timecodes:

    • 00:31 Colin's background
    • 01:50 What is Colin most excited about
    • 06:11 Dangers for leaders in organisations and dealing with challenges
    • 11:29 Examples of Colin driving innovation
    • 17:58 The optimal level of companies
    • 23:59 Organisations building, borrowing and buying
    • 29:50 Bringing in new ideas when they aren't in your job description
    • 35:01 Best places for innovation opportunities 
    • 37:23 The last time Colin did something for the first time

    Connect with Colin:

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    Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach

    Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach

    The World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author "Never Split The Difference" - which has sold over 1 million copies.

    Chris spent over 24 years in the FBI with 4 years as the chief international hostage and kidnapping negotiator. After working on more than 150 international hostage cases, he retired from the FBI and founded The Black Swan Group.

    A consultancy and trainer for businesses and individuals on negotiation skills

    He created and narrated a MasterClass, The Art of Negotiation - One of Masterclass's top performing courses.

    A documentary film - 'Tactical Empathy' - by our mutual good friend - Nick Nanton was released sharing his story.

    Ross and Chris talk about teaching negotiations, coaching, book - The culture code, making a difference, being driven, workplace awakenings, positive and negative mindsets, vulnerability, naivety, applying new ideas, what we are driven by, how humans are wired, neuroscience, emotional intelligence, labelling dynamics, impact on the brain, bringing things out and reading people. The pair also discuss testing, collaboration, trust, leaving people better, having a more prosperous life, obituaries, help, service, what are we afraid of, overreactions, caveman, extremes, breaking points, playful negotiations, state of playfulness, calming yourself down, turning negative into  positive, coaching real estate agents, knowing your value, insight, discovery, 'what and how questions, exploitation and driving dune buggies.

    Timecodes:

    • 00:47 Chris's bio
    • 02:31 Black Swan's background
    • 04:34 training entrepreneurs vs corporate
    • 06:21 Humans operating differently in different environments, 
    • 10:04 Mindsets of entrepreneurs
    • 13:46 Tactical empathy
    • 18:07 Labelling techniques
    • 22:09 Low risk practice 
    • 25:20 Treating life like a negotiation
    • 28:14 Understanding life
    • 29:42 Transition and negotiation of self
    • 33:06 Rules stifling creativity
    • 36:47 Playfulness at high stakes
    • 40:37 Chris's book - The Full Fee Agent
    • 43:36 Perspective shifts in relation to negotiation
    • 47:26 Overcoming jitters with large scale serious projects and opportunities
    • 50:00 The last time Chris did something for the first time

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    Decoding AQ with Ross Thornley Feat. Alisa Cohn - No1. Startup Coach in the World

    Decoding AQ with Ross Thornley Feat. Alisa Cohn - No1. Startup Coach in the World

    Alisa Cohn is an Executive Coach; Angel investor, author and podcast host who has worked with C-suite executives at prominent startups (such as Venmo, Etsy, Draft Kings, The Wirecutter, Mack Weldon, and Tory Burch) and Fortune 500 companies (including Dell, IBM, Microsoft, Google, Pfizer, Calvin Klein and Hitachi.) She is the author of the 2022 Independent Press Award-winning book From Start-up to Grown-up and podcast host of the same name, which provides insights and tools for the journey founders (and all leaders) must go through as they scale their leadership.
     
    She was named the Top Startup Coach in the World at the Thinkers50/Marshall Goldsmith Global Coaches Awards and the #1 Global Guru for Startups in 2021 and 2022, A sought-after speaker, Inc. named Alisa one of the top 100 leadership speakers, and she has keynoted events for IBM, PwC, Dell, and Citi. She is the executive coach for Runway, the incubator at Cornell’s New York City campus. She is a regular contributor to the Harvard Business Review, Forbes, and Inc, and she's been featured as an expert on BBC World News and in the New York Times and the Wall Street Journal. She is an angel investor and a Broadway investor.

    Ross and Alisa talk about making a difference, direct impact, rapid skill acceleration & development, managing yourself, being successful, the speed of learning, retiring skills, leaders, asking specific questions, internal mobility, coaching, creating a new future, scanning the environment, updating your sense of reality, practice not being annoyed, acceptance, turning bad into good and re-framing before responding. The pair also discuss mentors, Martial Goldsmith, role models, being pushed, getting business, getting paid, following up, persistence, being distinctive, thought leadership, being overwhelmed, outrageous openness, go with the flow, bravery, getting excited, podcasts, compounding effects, exercise, building muscle, arthritis, momentum and TedX.

    Timecodes:

    • 00:15 Alisa's intro
    • 01:19 Why Alisa is fascinated by startups
    • 02:38 Key things learned from leadership and coaching
    • 05:59 Hiring tips
    • 08:25 Challenges around role shifts
    • 10:34 Overcoming realities we don't like
    • 15:39 Key people who have influenced Alisa
    • 19:08 Getting on the Tim Ferris show
    • 22:46 Key things to help guide new coaches
    • 26:38 Thoughts of aggregators in the marketplace
    • 27:28 Alisa's final article
    • 29:09 Believing in yourself
    • 31:53 Nourishing your own identity
    • 35:38 Role shifts
    • 37:31 What excites Alisa the most
    • 40:26 Getting into weightlifting
    • 46:19 The last time Alisa did something for the first time
    • 48:30 Alisa's Book - From startup to Grownup 

    Connect with Alisa:


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    Decoding AQ with Ross Thornley Feat. Laura Lohk - Unbeatable Fast Growth Programmes For Company Leaders

    Decoding AQ with Ross Thornley Feat. Laura Lohk - Unbeatable Fast Growth Programmes For Company Leaders

    Laura went from  being a lawyer to Head of Operations and Consultancy at GS Fast Growth who provide Unbeatable Fast Growth Programmes For Company Leaders Who Mean Business📈 No BS, No Gimmicks, No False Promises, Just Great Results!

    If The Business Leader Is Wonky, So Will Be Their Business!

    Business leaders who successfully achieve growth in their businesses don’t just work harder – they achieve this because the way they think, act, and operate is fundamentally different from an average business.

    If you are struggling to grow your business, struggling to see the wood for the trees, if you are burned out because you are still working in your business, instead of ON your business, it may be time to get some outside help.

    Ross and Laura talk about ice breakers, mental illness, depression, homelessness, mind shifts, doing what it takes, self development, book - '7 Habits of Highly effective Teenagers', self development, volunteering, showing people who doubt you, studying law, working hard, realising your capabilities, courage, building confidence, wouldn't go back moments, therapy, hypnotherapy, changing careers and the documentary - Stutz.  The pair also discuss evidence based strategies, growing businesses, consulting, poor company foundations, entrepreneurs, support, accountability, guidance, belief, doing what it takes, ambition, resisting change, open mindedness, human connections, socialising, the company of one, giving up, going all in, being committed, film - Air, shifts, dreaming, skydiving and finally the 'because I said I would' movement. 

    Timecodes: 

    • 00:29 Laura's background
    • 00:57 Why people call Laura 'Bob'
    • 02:06 The journey from Estonia to the UK
    • 05:19 From struggling to a turning point
    • 09:53 Phases after moving to the UK
    • 16:12 Moving into coaching
    • 21:04 What Laura is currently doing
    • 22:57 Results that have been generated
    • 26:36 Perfect engagements Laura could help
    • 29:43 Evolving in these current times
    • 35:58 Core essential skills valuable for success
    • 41:59 The last time Laura did something for the first time

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    Decoding AQ with Ross Thornley Feat. Jason Feifer - Editor in Chief of Entrepreneur Magazine

    Decoding AQ with Ross Thornley Feat. Jason Feifer - Editor in Chief of Entrepreneur Magazine

    Jason spent 20 years as a reporter and editor, with stints at Men's health, Fast Company, Maxim and for the last 7 and a half years Jason has held the role of Editor in Chief of Entrepreneur Magazine.

    Author of "Build for Tomorrow". An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career. It is an action plan detailing how to navigate the four phases of change: Panic, Adaptation, New Normal, and Wouldn't Go Back

    Jason wants to help us reach our "Wouldn't Go Back" moment.

    I’ve seen this happen over and over again — with the small entrepreneurs I meet, and the most successful people in the world — and I’ve studied the patterns. My goal is to help you get there faster.

    Here's how I'm doing it:

    📖 Entrepreneur magazine, where I’m editor in chief, and share stories of adaptability

    🎤 Keynote speaking, which I’d be happy to discuss for your next event

    🎧 Build For Tomorrow podcast, a show that debunks the stories we tell ourselves about why change is bad

    🎧 Problem Solvers podcast, a show about entrepreneurs who adapt and solve problems in their business

    "People don’t need advice. They need *perspective* — and that requires a human touch. Lean into your voice and build their trust."

    Ross and Jason talk about The four phases of change, being misunderstood, imposter syndrome, being helpful, new perspectives, having something to say, connecting with people, being an authority, pursuits, entrepreneurship,  vulnerability, experimentation, learning out loud, being afraid, knowing what your good at, catering to people, sharing stories, memorable ways of thinking and talking to audiences. The pair also discuss walking people through experiences, resonating with people, understanding how people think, speaking, navigating moments of disruption, not overloading people with information, helping with understanding, human potential, the industrial revolution, humanness, technology, finding value, navigating change, Scary situations and getting courage.

    Timecodes:

    • 00:17 Jason's bio
    • 00:44 Jason's book - Build for tomorrow
    • 01:28 Wouldn't go back moments
    • 05:23 Transforming and adapting
    • 12:00 Shifting from journalism to putting it in a book
    • 20:01 Jason's favourite way to express himself
    • 25:20 AI and revolutions
    • 29:23 The last time Jason did something for the first time 

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    Decoding AQ with Ross Thornley Feat. Sarah Ratekin - Chief Happiness Officer

    Decoding AQ with Ross Thornley Feat. Sarah Ratekin - Chief Happiness Officer

    Sarah Ratekin is Business owner and Chief Happiness Officer  at Happiness Is Courage Inc. An Employee Experience Champion. She is in her happy place when making the complex simple. Especially in Belonging, Inclusion, Diversity, Equity - driving Workplace Transformation and a sort after Keynote Speaker and Author.

    Sarah is truly passionate about employee experience across all levels of an organization. She loves building sustainably nurturing environments where people feel valued, respected, and trusted to do and be their best.

    The author of "Silver Threads: Living a Life of Gratitude" and the companion Silver Threads positivity and gratitude journal.

    As a researcher, she loves data and as a realist, Sarah knows that data almost never tells the complete story - we need the fuller context to make truly good decisions.

    We also cannot make our best decisions when we are steeped in stress. We owe it to our colleagues, our customers, and our communities to navigate these challenges in meaningful ways. If we start with the employee experience, we create a strong foundation for well-being and growth.

    Ross and Sarah talk about functioning, the economy, common themes at work, being miserable in the workplace, stress, positive impact on organisations, mental health, exploration, the science of happiness, meaningful change, stigmas, ingrained beliefs,  employee satisfaction, meaningful impact, positive relationships, emotional investment, shared misery and trauma bonding. The pair also discuss resilience, good intentions, depending on others, burnout, survival, losing clients, leading by example, buying in, wellbeing, decision making, frank conversations, intentional disruption, organisational inflammation, de-stress, short term goals, holidays, optimising without burnout, changing company culture, employee engagement, trust and curiosity.

    Timecodes:

    • 00:21 Sarah's bio
    • 02:06 Going from the navy to helping people find organisational happiness
    • 05:56 Having a chief happiness officer
    • 10:12 Friction points and shifting perceptions
    • 15:20 People getting too comfortable being unhappy
    • 19:28 Gratitude in stressful situations
    • 27:01 Crisis and steps to bring awareness to happiness in organisations
    • 32:15 Approaches to re-engineering the perception of work
    • 36:55 Moments of pause and reflection
    • 40:10 The ideal person in an organisation to integrate a Chief Happiness Officer
    • 48:11 The last time Sarah did something for the first time

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    Decoding AQ with Ross Thornley Feat. Van Ton-Quinlivan - Futuro Health CEO - Workforce Development

    Decoding AQ with Ross Thornley Feat. Van Ton-Quinlivan - Futuro Health CEO - Workforce Development

    Currently, Ton-Quinlivan is the CEO of Futuro Health, whose nonprofit mission is to improve the health and wealth of communities by growing the largest network of credentialed allied healthcare workers in the nation. 

    In 2013, she was named a White House Champion of Change under the Obama administration in recognition of her notable career in industry, education, and service as a community leader.

    Ross and Van talk about government, workforce, money challenges, data, management, creativity, strategies, leadership, dealing with criticism, communities, staying the course, intentionality, staying grounded, unlocking opportunities, unique abilities, caring, goals, perseverance, grit, diversity, pitching, community colleges. The pair also discuss thinking outside the box, flow, productivity, reimagining, adaptability, workforce development, teams, developing talent, competition, commitment,  breaking cycles, growing the workforce, changing traditional pipelines, companies coming together,  Start-up Health, combining music with exercise, fear of failure, commitment and expectations.

    Timecodes:

    • 00:19 Welcome and Van's background 
    • 02:15 Challenges managing money in the largest education system in the nation
    • 05:54 Workforce development and priorities
    • 12:01 Knowing and deciding when to stay or shift 
    • 16:28 Focusing on care and Futuro
    • 25:56 Steps to a functioning diverse pipeline and keeping it relevant
    • 34:24 Mind shifts and paradigm shifts with education
    • 38:28 The team at 'Start-up Health'
    • 42:14 Taking risks
    • 43:16The last time Van did something for the fist time


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    Decoding AQ with Ross Thornley Feat. John Sanei - Specialising in the intersection of Neuroscience & Futurism

    Decoding AQ with Ross Thornley Feat. John Sanei - Specialising in the intersection of Neuroscience & Futurism

    John Sanei is not only revolutionising the way we approach the future, but he is also equipping us with the courage and determination needed to bring about lasting change.

    Globally renowned keynote speaker, futures strategist, 5-time bestselling author, Singularity University and Duke CE faculty member, Associate Partner at the Copenhagen Institute for Future Studies, Chief of Tomorrow Board Member, and podcaster at The Expansive –

    Book - Who do we become - self evolution

    With a unique blend of neuroscience, psychology, quantum science, business strategy, and futurism, John delivers talks, writes books, conducts masterclasses, and serves on boards to guide future-minded leaders who are willing to embrace uncertainty, overcome doubt, and rise to the challenge with courage, clarity, and determination.

    Ross and John talk about priorities, change, seeing things differently, teaching, self reflection, meditation retreats, emotional blockages, accessing your genius, achievements, curiosity, dealing with trauma, Elizabeth Gilbert, stress, holding light inside yourself, scaring audiences, the psychology of change, evolving, following systems, uniqueness, making our brains mailable, Einstein, significant jumps in human intelligence, brain states, psychedelics, imagination, education, catastrophising, deadlines, alpha and beta brainwaves, addictions to panic, adaptability, arrogance, bad states, mindset, hyper awareness, energy, mental flexibility, mood, our bodies, deep futures, neuroscience, the future, biases, technology scams, physical 100, responsibility, curiosity, excitement, leaving nobody behind, valuing questions, imagination, slums, education and profound happiness.

    Timecodes:

    • 00:35 John's bio
    • 02:08 John's spark from transition and mindset to making a greater impact
    • 05:01 Practical changes during the transition
    • 09:07 Hardware and software upgrades we need as humanity
    • 17:04 Following systems
    • 22:01 Embracing AI while under pressure from it
    • 28:08 Research John is doing right now
    • 33:53 Explosions of creativity and living books
    • 36:52 Digital dictatorships and blockchain democracies
    • 42:14 Hope
    • 44:06 The last time John did something for the first time

    Connect with John:
    LinkedIn
    Website
    Twitter
    Instagram
    TikTok
    hello@johnsanei.com

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    Decoding AQ with Ross Thornley Feat. Peter Sursi, MBA, SPHR - Federal Bureau of Investigation (FBI)

    Decoding AQ with Ross Thornley Feat. Peter Sursi, MBA, SPHR - Federal Bureau of Investigation (FBI)

    Peter is an experienced HR executive. Defining the Future of Organizations. As a People Operations and change management Expert, Peter is a sought after international keynote speaker.
    He has spent 25 years at the FBI. 4 years as Head of Talent Acquisition - Managing the national recruitment and hiring strategy for the FBI's special agent, intelligence analyst and professional staff employees.

    Created new comms/leadership strategies facilitating high performance and accountability in a remote and dispersed workforce.

    Peter also was awarded the Human Capital Outstanding Leader of the Year 2021
    Issued by Office of the Director of National Intelligence in recognition of leadership that transformed the FBI's hiring strategy, increased diversity, and brought more talented employees into the FBI.

    Ross and Peter talk about FBI recruitment, challenges, diversity, driving change, linguistics, FBI vetting, transforming the Bureau, field work, HR, hiring, change, helping people, amazing work, purpose driven organisations, investing in people, adapting, evolving, structural barriers, making mistakes and improving organisations.
    The pair also discuss rewards, work changes, retaining employees, human interaction, emotional intelligence, experimentation, learning, growing, discomfort, expectations, imagination, help, role models, coaching, evolving, anxiety, shifting stress, no judgment, embracing learning and emotions.

    Timecodes:

    • 00:24 Peter's bio
    • 01:51 The process behind winning the 'Outstanding Leader Award'
    • 05:53 Peter's journey through the FBI
    • 12:03 Diversity drivers transitioning to a national approach 
    • 19:57 Brand new hiring compared vs mobility within the organisation
    • 25:33 Embracing learning and change during high stakes
    • 30:17 How far can we take risks  
    • 35:21 Modernising and new AI technology merging with talent
    • 42:25 Things people can do to find new skills inside them
    • 47:40 Tips for leading teams through change 
    • 50:44 The last time Peter did something for the first time
    • 52:07 Final Thoughts

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    Decoding AQ with Ross Thornley Feat. Patricia Bender - Overcoming obstacles

    Decoding AQ with Ross Thornley Feat. Patricia Bender - Overcoming obstacles

    Patricia Bender is President of Bayley & Bender.

    Starting her career in fashion and marketing, Pat then spent a decade at IBM as a high performing sales and regional manage.

    In her first year with IBM, she achieved Rookie of the Year by selling 140% of quota and went on to claim top performance awards for the next ten years - a rare accomplishment.

    For four consecutive years, Pat was in the top 2% in performance at IBM and was honored with four Golden Circle Awards. Her final year at IBM, Pat earned the distinguished award as the Top Sales Representative in the country.

    Over the last 30 years Pat has crafted and honed her unique ability in helping organizations around the world increase their growth, profitability and productivity by helping them hire, develop and retain top performing sales and leadership talent.

    Like many of us, we are shaped by our parents, and Pat is no different with the hard work ethic and some core family values instilled from an early age.

    Ross and Patricia talk about IBM, parents influence, timekeeping, music, sales, packed agendas, goals, travel, being driven, becoming number 1, loving what you do, sales, re-engineering, drive, seminars, surgery, partners, support, re-developing work, priorities, sacrifice, new approaches, critical moments, new capabilities, asking for help, frustrations, awareness is power and blinds spots. The pair also discuss behavioural styles, power to win, adaptability, motivations, values, trust, change, attitude, leadership excellence, mental toughness, achieving goals, fear, adaptability, strengths, weaknesses, overcoming obstacles, continually learning, giving back and resilience. Then finish on persistence, motivations, mental toughness, resilience, Miro, new technology, reflections, grief and collaborating.

    Timecodes:

    • 00:35 Patricia's background
    • 01:57 Typing and speed writing 
    • 02:48 Values from childhood  
    • 08:00 Patricia's Shift to running her own business
    • 12:30 Best aspects of motivational speaking
    • 14:15 What Patricia learnt from starting her own business
    • 27:40 Organisations dealing with Accelerated change 
    • 30:15 Help Seeing different perspectives
    • 39:11 Steps to training others and what they should be learning
    • 47:32 The last time Patricia did something for the first time
    • 51:49 Final thoughts and Patricia's late husband Bob

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