autotask

The biggest change in going from the technician to the business owner revolves around how is think going to cost me and is this the best thing? Christina talks about how things have changed in moving from the break-fix model to MSP. 

Part of that transition is re-evaluating her stack. Along with cutting expenses, Chrisina is now investing back into the business instead of paying herself a huge paycheck. This is in an effort to make things better down the road. 

In other news:

N-Able Cuts 5% of its workforce: https://tinyurl.com/5eacwj6k

Nerdio gets $117 Million: https://tinyurl.com/28jn5m2y

Teams is coming Outlook: https://tinyurl.com/y6newjfw

===== Links for this show

Christina's website: https://thinkpinkit.com/

=== Show Information

Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?

One-Time Donation: https://www.buymeacoffee.com/unclemarv

=== Music: 

Song: Upbeat & Fun Sports Rock Logo

Author: AlexanderRufire

License Code: 7X9F52DNML - Date: January 1st, 2024

Karl sat down with Chris Timm of Sondela Consulting and Autotask PSA consultant. Listen in as they dive into the roll of PSAs in your Managed Services business, setting up Autotask for success, and the importance of tracking time.

Chris started Sondela Consulting to focus on his passion for working with MSPs to help them become more successful and more efficient by understanding and utilising their tools more effectively. Sondela is a Zulu word for “Advance” which is a nod to Chris’s Southern African roots and is an apt name with his number one goal being to help MSPs gain a deeper understanding of their investment and realise profitability much quicker.

The 14 years of experience Chris gained through previously running an MSP business combined with working at Autotask has given him greater insight and understanding into both sides of the industry and how a PSA tool can provide efficiencies and profitability when implemented properly. Chris can take you from zero to hero with your PSA tool, using it to its full potential, and maximising every aspect of your business to ensure that every department is working in harmony. In a nutshell, Chris’s passion is to turn your MSP into a “well-oiled” machine.

Chris co-hosts the PSAImpact podcast, a PSA independent series designed to help MSPs worldwide to get the most from their PSA tool and manage their business.

Social media links are:
Twitter
@tegwin
@sondelaconsult

Facebook
@sondelaconsulting

Instagram
@sondelaconsulting

https://www.sondelaconsulting.com/
chris@sondelaconsulting.com

PSAImpact:

http://psaimpact.net/
Twitter: @PsaImpact
Facebook: https://www.facebook.com/groups/PSAImpact/