channel partner

UC Today's Kieran Devlin speaks to Dave Scott, Sr. Director Of Product Management at Veritas.

In this session, we discuss the following:

• The privacy and compliance challenges facing organisations ahead of 2024
• The best tools for compliance-oriented capture and transcription
• Why organisations should do transcription before classification

Join Rob Scott from UC Today for an insightful 2024 Microsoft Teams predictions show! We're delighted to have Tom Arbuthnot, a renowned Microsoft Teams expert and co-founder of Empowering.Cloud, on board to discuss this year's exciting predictions.

Our panel of Teams experts shared their insights on the evolving landscape of Microsoft Teams. From the integration of AI and mobility solutions to the potential expansion of Microsoft Calling Plans, we cover a wide range of topics that promise to shape the future of teamwork and technology.

Key Predictions:

• Prediction #1: Teams Phone Mobile User Numbers by Patrick Watson
• Prediction #2: AI and Teams Premium Enhancements by Tom Arbuthnot
• Prediction #3: Copilot's Slow Adoption for SMBs by Graham Walsh
• Prediction #4: Microsoft's In-House Contact Centre Solution by Dan Balitewicz
• Prediction #5: The Rise of Copilot and Changes to Teams Premium by Kevin Kieller
• Prediction #6: Teams Integration with Social Apps by Josh Blalock
• Prediction #7: Copilot as the New Voice Assistant by Randy Chapman
• Prediction #8: Global Expansion of Microsoft Calling Plans by Satish Upadhyaya
• Prediction #9: The Year of Teamwork by Amanda Sterner
• Prediction #10: Next-Level Teams Rooms Experience by Ryan Herbst
• Prediction #11: Higher Adoption of Viva Engage by Ståle Hansen
• Prediction #12: Enhanced Employee Engagement in Teams by Rob Scott

Join Rob Scott from UC Today as he speaks with Mark Bunnell, Chief Operating Officer of Nuwave, in an insightful discussion about the burgeoning demand for Multi-UCaaS and mobility solutions in the Unified Communications industry.

This session is packed with industry insights, strategies, and expert viewpoints on the latest trends. We discuss the following:

• Trend #1: Multi-Vendor UCaaS Integration - Why is the integration of multi-vendor UCaaS networks becoming a trend? Discover how Nuwave is tackling the challenges and opportunities this presents, and the innovative solutions they're bringing to the table
• Trend #2: Rising Demand for Unified UCaaS and Mobility Solutions - With the growing need for unified UCaaS and mobility solutions, learn about Nuwave's strategies to improve user experiences across various UC platforms
• Challenge: Managing Leading UCaaS Platforms - Teams, Webex, and Zoom are pivotal in the UCaaS space. We delve into the challenges end-users face with these platforms and how Nuwave is assisting in overcoming these hurdles
• Solution/Key Differentiator: Nuwave's Role in Multi-UC Service Management - Nuwave is leading the charge in developing multi-UC service management solutions. Find out how this positions Nuwave within the industry
• Partner Experience: Enhancing Partner Revenues and Operations - How is Nuwave aiding partners in increasing revenues, minimizing costs, and simplifying operations? Get insights into specific examples and strategies

UC Today's Kieran Devlin speaks to Satish Upadhyaya, MVP, Microsoft 365 UC Architect at SOFTEL Communications.

In this session, we discuss the following:

• What was the most eye-catching announcement at Ignite?
• What has been the most prominent use of Copilot in the market so far?
• Will Microsoft MESH bring VR into the mainstream for collaboration?

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.

The panellists discuss a variety of hot topics in the UCaaS space, including:

• The latest from WebexOne and Ignite events
• Zoom earnings analysis
• The acquisition of Loom and the future of asynchronous communication
• What is happening with OpenAI?!

Our panel features the following UC experts:

• Zeus Kerravala, Principal Analyst, ZK Research
• Craig Durr, Senior Analyst, Futurum Group
• Evan Kirstel, Social Media Strategist, BCStrategies
• Jon Arnold, Principal Analyst, J Arnold & Associates
• Dom Black, Director of Research, Cavell Group

UC Today host Rob Scott is joined by Microsoft Teams Expert and Co-Founder of Empowering.Cloud, Tom Arbuthnot and a panel of experts from the Microsoft Teams community.

In this update, we talk through the most popular Teams news headlines from Microsoft Ignite with this month’s special guests:

• Kevin Kieller, Co-Founder and Lead Analyst, enableUC
• Josh Blalock, Microsoft MVP & Chief Video Evangelist at Jabra
• Satish Upadhyaya, Microsoft Unified Communications Architect, Softel
• Ryan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.com
• Patrick Watson, Head of Research, Cavell Group
• Ståle Hansen, Founder, CEO and Principal Cloud Architect, CloudWay

Microsoft Teams News

• Microsoft 365 Copilot in Teams Channels and Teams Phone, including post call
• Intelligent recap will be included with M365 Copilot in December
• Teams Phone: Voice isolation was announced, Private Line, Website click to call, Shared Calling
• Microsoft Teams Rooms: Multi-stream and Cloud IntelliFrame, Speaker recognition with existing devices, Windows Autopilot and One-time password deployment, Pro portal remote access, Ultrasonic proximity join, Teams live events on Teams Rooms
• Teams Rooms on Android: Premium features support and calendar view update
• Surface Hub 3
• Teams Rooms on Windows: First 4k device and sub-$1000 Microsoft Teams Rooms
• Shared Space discovery and reporting via Teams desktop client with Pro Management Service QR codes for space reservation and Teams Display Sign-in
• BYOD Rooms - Teams Shared Display Mode
• 3D Meetings Coming to Teams in January, Immersive Spaces and Microsoft Mesh generally available soon

This interview with Dan Nadir, Chief Product Officer of Theta Lake details how MS Teams is different from other UCC platforms.

Teams sits as a hub, interface and control plane for an entire ecosystem of M365 applications, including SharePoint, OneDrive, and Viva Engage. In addition to leveraging these applications and more, Teams is omnipresent in the organization across voice, video and textual applications.

Because of its role, it's critical to ensure that Teams is fully deployed, utilized and used without restriction. Unfortunately, because of justified compliance concerns in regulated industries, organizations restrict functionality and sometimes even forgo Teams deployments entirely.

Hear from Dan in this video to learn more about how Theta Lake supports the whole spectrum of MS Teams use cases, in addition to underlying and related applications, and how firms can enjoy the benefits of unrestricted Teams usage, leading to end user, IT and compliance team productivity while minimizing compliance risk and data loss.

UC Today's Kieran Devlin speaks to Joel Keene, Product Manager at Continuant.

In this session, we discuss the following:

• What challenges businesses face in their cloud migration
• How CPaaS can assist in an organisation's cloud migration
• How Continuant Connect supports voice solutions like Microsoft Teams Calling

Theta Lake’s Co-founder and CEO, Devin Redmond, joins UC Today's Rob Scott in this exclusive interview.

Devin shares insights from his daily interactions with customers who are blazing the trail on modern collaboration leveraging Microsoft Teams - to deliver happier end-users, and ultimately greater competitive advantage for their organization.

UC Today's Kieran Devlin speaks to industry expert Dr. Scott Allendevaux, Practice Lead of Law and Policy at Allendevaux.

In this session, we discuss the following:

• The key trends in digital growth and data protection
• What bad actors are and what challenges they can present to businesses
• What DPaaS is and how it protects businesses

UC Today's David Dungay hosts Daniel Root, Head of Global Alliances, Barco.

In this session, we discuss the following:

• Current challenges for the hybrid workplace
• The importance of interoperability
• Barco's approach to meeting switching and flexible solutions
• Top trends for the next 12 months

UC Today host Rob Scott is joined by Microsoft Teams Expert and Co-Founder of Empowering.Cloud, Tom Arbuthnot and a panel of experts from the Microsoft Teams community.

In this update, we talk through the most popular Teams news headlines with this month’s panel of special guests:

• Graham Walsh, Product Specialist at Neat
• Kevin Kieller, Co-Founder and Lead Analyst, enableUC
• Amanda Sterner, Technical Architect, Advania
• Josh Blalock, Microsoft MVP & Chief Video Evangelist at Jabra
• Simon Leyland, Independent Consultant, Alloquy
• Satish Upadhyaya, Microsoft Unified Communications Architect, Softel

Microsoft Teams News

• Microsoft Q1 Results
• 320 million Microsoft Teams monthly active users
• 10,000 customers using Teams Premium
• Microsoft Teams Rooms revenue grows triple-digits for nine consecutive quarters
• General Availability of the new Microsoft Teams app
• "Enterprise" General Availability of Microsoft 365 Copilot
• Microsoft Teams Android 9 Phones certification end date extension
• Operator Connect – 77 Operators, 77 countries
• Surface Hub 3 shipping date
• Microsoft Teams Integrates with DALL-E for AI-Generated Backgrounds

Events

• Microsoft Ignite -  November 15–16
• Call & Contact Centre Expo, London - November 29-30
• Cavell Enable  - November 28
• Microsoft UC User Group London - November 28
• Teams Fireside Chat with Ilya Bukshteyn - December

In a rapidly evolving corporate landscape, the concept of the workplace is undergoing a transformative shift. In this interview, Rob Scott from UC Today unravels the intricacies of this shift with Vic Bhagat, Principal, Alliances & Ecosystem, Q-SYS and Matt Taylor, Director, Product Marketing, Microsoft Teams, who are innovating collaboration with advanced features like spatial audio.

As we stand at the cusp of a new era, this video is a beacon of insight, guiding organizations to navigate the complexities of delivering elevated experiences in the modern workplace.

In this discussion, we delve deep into the heart of several pivotal topics. You can look forward to key takeaways, including:

• Uncovering the current market trends steering the transition towards hybrid work environments and driving the demand for flexible spaces
• Gaining a comprehensive understanding of the advanced features and functionality required in high-impact spaces
• Exploring innovative features that enhance the meeting experience for all participants like Copilot from Microsoft

As we venture into this dialogue, we invite you to deepen your understanding and equip yourself with knowledge that could potentially revolutionize your organization's approach to workspace design and functionality.

To further fuel your journey, we encourage you to visit Beyond Boundaries to explore additional resources, including the insightful Frost & Sullivan white paper titled 'Discovering the High-Impact Space'. This resource offers a detailed exploration of the evolving market trends and the pivotal role of high-impact spaces in shaping the future of work.

You can also find a link to the Q-SYS virtual showcase for Microsoft Ignite. Find the link in the description or comments below, and step into the future with informed confidence. For more information please click here...

UC Today's Tom Wright hosts Patrick Watson from Cavell and Paul Rose from Spectralink.

In this session, we discuss the following:

• Spectralink's new DECT range
• Trends in the frontline worker space
• How emerging technologies will impact frontline workers

James Slaney, Co-Founder and COO at Dubber, joins UC Today's Kieran Devlin.

The conversation includes the following topics:

• The challenges and benefits of creating a productized version of AI
• How productized AI helps with customer engagement
• What the future holds for conversational AI

Jonathan Barouch, Founder and CEO at Local Measure, joins UC Today's Kieran Devlin.

The conversation includes the following topics:

• The trends in CX and CCaaS ahead of 2024
• Local Measure's partnership with AWS
• Local Measure's dynamic Pinpoint and SES offerings

In this exclusive interview, UC Today's Rob Scott sits down with Mark Bunnell, COO, Nuwave and Ryan Kahan, COO, CallCabinet to discuss their new partnership and what it means for their partners and customers.

Here are some of the key highlights from the discussion:

• Strategic Objectives: Understand the driving forces behind this alliance and how it aims to meet customer and channel demands in an increasingly challenging service delivery environment
• Unique Selling Propositions: Learn what sets this partnership apart in the crowded UC industry, from ease of deployment to a single pane of glass for all your communication needs
• Enhanced Value Proposition: Discover how this collaboration will augment Nuwave's existing offerings, focusing on usability, enterprise features, and data security
• Emerging Opportunities: Gain insights into the trends and opportunities that channel partners should be excited about in the evolving UC landscape
• Connect with Nuwave and CallCabinet: Find out the best ways to get in touch for more information

UC Today's David Dungay hosts Simon Warren, Collaboration Architect, Resonate.

In this session, we discuss the following:

• What are the key considerations when planning a MSFT Teams Room for enterprise-scale success?
• What are the advantages/ disadvantages of going for a single vendor Microsoft Teams Rooms deployment?
• Is creating a common experience across geographies an issue for businesses? If so, how can this be overcome?
• Productivity is top of the agenda for business leaders... how can businesses optimize their MTR for efficiency and productivity?
• How Simon sees MTRs evolving over the next 12-18 months and what are the major trends users should be looking out for?

UC Today's David Dungay hosts Alan Masarek, CEO of Avaya, at GITEX Global 2023.

In this session, we discuss the following:

• Insights from financial year end
• Why should enterprise customers choose Avaya right now?
• Behind the 'Choose Your Journey' message

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.

The panellists discuss a variety of hot topics in the UCaaS space, including:

• ALE launching its own UCaaS platform
• ChatGPT launches an enterprise product
• What Zoom's new AI Companion means for the market

Our panel features the following UC experts:

• Zeus Kerravala, Principal Analyst, ZK Research
• Craig Durr, Senior Analyst, Futurum Group
• Blair Pleasant, Principal Analyst, COMMfusion