coffee shop

SUMMARY:

Join hosts Aaron and Ben as they dive into the world of business analytics and operations with special guest Derek Tonn, Vice President of Analytics at BlackRock Coffee Bar. In this insightful episode, Derek shares his journey from CEO of Roasters to his current role, shedding light on the critical role of analytics in modern businesses.

Derek discusses the challenges of monitoring and predicting company performance across multiple locations and states, emphasizing the importance of data in decision-making. From analyzing transactional data to tracking sales trends and competitor pricing, Derek reveals how his team translates complex data into actionable insights for operational improvements.

The conversation delves into the intricacies of data collection and consolidation, highlighting the hurdles of integrating disparate systems and processes across a growing enterprise. Derek shares valuable lessons learned from turbulent times, stressing the importance of adaptability and humility in the face of rapid change.

As the episode unfolds, Aaron, Ben, and Derek reflect on the evolution of their professional journeys, from navigating uncertainty to embracing new opportunities. Discover how their collaborative efforts shaped not only their individual paths but also the success of their ventures.

Tune in to gain invaluable insights into the world of business operations and analytics, and learn how to navigate data complexity with confidence and agility.

Minute by Minute:

0:00 Introduction

2:34 A bit about Derek Tonn

5:27 Making all the data simple

9:25 Centralizing data for 120 stores!

14:33 Lessons learned entering the coffee business

And when you're ready to make this world your own, let us help you open up YOUR FIRST COFFEE DRIVE THRU! www.myfirstdrivethru.coffee 

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Like Coffee?  If so, you need to give the new Dapper Owl Coffee Pub & Bakery a chance.  Its only been open for a short time, but has already made an impact in the community with their amazing coffee drinks, delicious food… and beer!  They really do have something for everyone.

Dapper Owl Coffee Pub & Bakery
2412 E Main St
Murfreesboro, TN 37127
615-624-7491

Dapper Owl Coffee Pub & Bakery is a charming and cozy establishment in Murfreesboro, TN. It’s not just a place to grab a coffee; it’s a destination where the love for coffee and the art of baking combine to create a memorable experience for all who visit.

This delightful spot is a haven for coffee enthusiasts. The warm and inviting ambiance welcomes patrons to relax and savor a unique blend of artisanal coffee and freshly baked treats.

Dapper Owl has an impressive selection of handcrafted coffee beverages, from rich espressos to velvety lattes, all expertly brewed to perfection. The aroma of freshly roasted beans fills the air, enticing visitors to indulge in the perfect cup of joe.

Whether you’re a local resident or passing through Murfreesboro, a visit to Dapper Owl is a must for anyone seeking quality coffee in a charming setting.

Welcome to a new episode of The Coffee Experts Club Podcast! In this episode, join Ben Clatterbuck and Drew Moody as they dive into the exciting developments at Coffee De Los Mayas in Belize and Coffee Republic in Great Falls, Montana.

Drew shares insights from his recent visit to Belize, discussing how the team managed the store efficiently in his absence. They explore the implementation of a management hierarchy, the challenges of ordering supplies with long lead times, and the potential of creating local distribution chains.

The conversation then shifts to Coffee Republic in Great Falls, where Marty, the owner-operator, is making waves with his unique approach. Ben and Drew discuss the importance of strategic spending, the wisdom of setting aside funds for various aspects of the business, and the smart execution of the grand opening.

As the discussion unfolds, they ponder the potential for growth and expansion. The duo contemplates the idea of franchising as a means to accelerate growth while maintaining the essence of their brand. Drew shares his thoughts on the franchise model and its potential to provide opportunities for passionate entrepreneurs.

Join the Coffee Experts Club as they explore the dynamics of the coffee industry, the challenges of unique locations, and the exciting possibilities for growth and success. Stay tuned for more insights, tips, and engaging conversations on the world of coffee!

Minute by Minute:

0:00 Introduction and coffee in Belize

3:13 Ordering for the coffee shop in Belize

7:18 Let’s talk about Coffee Republic

14:08 Coffee Republic becoming the home town hero of Great Falls

22:39 Franchise growth model?

Join Ben, Drew, and Aaron as they sit down with a very special guest close to their hearts, Robin Maiers, the owner and marketing director of Coffee Republic. Robin shares her incredible journey of starting a family-owned coffee business in Great Falls, Montana, a venture that brought together the entire family in a whole new setting. From California to Montana, they navigated the cultural shift and embraced the unique ethos of their new community.

With the whole family involved, Robin recounts the remarkable story of selling their house, relocating, and setting up a coffee shop within a year, emphasizing how their faith played a pivotal role in the entire process. The Maiers family's commitment to quality, community impact, and exceptional service shines through their vision and mission, reflecting in every aspect of Coffee Republic, from the logo design to the building aesthetics.

The discussion delves into the marketing strategies employed, showcasing the power of a family-oriented approach and local engagement. Robin shares their unique approach to the grand opening, opting for a free day to entice the community, a move that garnered overwhelming success with record-breaking numbers and a palpable buzz around their shop.

Despite challenges sourcing supplies, the family's resilience and adaptability shine through, attributed to Jonathan's resourcefulness in finding alternatives. Through the highs and lows, the Maiers family demonstrates the strength of unity in a family business, navigating hurdles with patience, kindness, and a shared vision.

Their story is not just about business success but a testament to the power of togetherness, faith, and perseverance in the face of change. Tune in for an inspiring narrative that encapsulates the journey of a family who dared to embark on a new chapter and found success by staying true to their values while adapting to a whole new world in the heart of Montana.

Minute by Minute:

0:00 Introduction

3:29 Shifting from California to Montana

6:29 Changing up marketing from one region to another?

15:27 The risk of doing a FREE grand opening

19:14 The challenges felt easy compared to previous challenges

In this episode of Coffee Experts Club, the guys sit down with Drew Davis, an international coffee enthusiast with a deep history in the world of coffee. Drew shares his journey, starting from his days in Newcastle upon Tyne, England, where he and his wife stumbled upon a vibrant community of kids in a park during their honeymoon backpacking trip. This experience led to the birth of a hub called "The Basement," later evolving into "Flat Caps," a renowned training ground for barista champions in the UK.

As Drew recounts their humble beginnings—climbing 88 stairs to their first coffee shop, dealing with trash in a warehouse, and relying on Folgers coffee for their community—the conversation delves into the evolution of their journey. From their move to the US, running an orphanage in Mexico, to finally settling in Tennessee with just a thousand dollars a month, Drew reflects on their remarkable story of resilience and growth.

The hosts explore the dynamics of the coffee business, discussing the challenges of balancing ministry-driven beginnings with the demands of running a successful enterprise. Drew shares insights into their growth, the challenges of expanding, and the significance of nurturing a positive workplace culture, emphasizing the delicate balance between professionalism and maintaining a genuine, relational vibe.

As they touch on the increasing competition in the local market, influenced by the entry of major players like Dutch Bros, the conversation steers toward the impact of energy drinks in their coffee shops. Drew and the guys dissect the evolving customer preferences, the challenges of competition, and the importance of creating a unique, local appeal in the face of big chains.

Throughout the episode, Drew's journey becomes a testament to the power of community-building, perseverance, and adapting to change while staying true to the roots of their coffee culture. The episode is not just about coffee; it's a narrative of resilience, innovation, and the intricate balance between business, community, and passion.

Minute by Minute:

0:00 Introduction and the story of Newcastle

4:14 How they started with selling Folgers 

7:11 A journey of ministry and coffee

11:04 Competition in the area

12:13 A wave of energy drinks

15:58 People really gravitate towards local

18:27 Retaining people has a lot to do with how you treat them

Join Aaron, Ben, and Drew on a deep dive into the complexities of changing store ownership and branding in the coffee industry. In this insightful episode of The Coffee Experts Club, the trio shares their experiences and learnings, shedding light on the dynamics that come into play when transitioning businesses, from maintaining customer loyalty to integrating new systems and products.

They reflect on the impact of convenience on consumer behavior, discussing how shifts in brand allegiance often pivot towards what's closest and most accessible. Through anecdotes and real-world scenarios, they uncover the intricate balance between established tastes and adapting to change, emphasizing the pivotal role convenience plays in customer retention.

The conversation delves into the challenges and successes of acquisitions within the coffee business, highlighting the importance of retaining familiar faces during transitions. Aaron, Ben, and Drew touch upon the significance of standardized systems and the value of incorporating successful practices from acquired businesses without compromising their essence.

Tune in to this engaging episode as they offer invaluable insights for coffee shop professionals, owners, and management navigating the evolving landscape of the industry. Discover how embracing change while honoring what makes a brand unique can pave the way for sustained success in an ever-evolving market.

Minute by Minute:

0:00 Introduction and why convenience is king

5:54 The things to consider with your coffee shop location

8:39 Chains vs indie coffee shops

9:59 How Steve of BlackRock has done takeovers right

15:38 Why acquiring businesses is important

17:49 Pay attention to why small businesses succeed

In this episode of the Coffee Experts Club, hosts Aaron and Drew sit down with Martin Maiers, the owner of Coffee Republic based in the captivating landscapes of Great Falls, Montana. Despite being on vacation, Marty graciously joins the conversation, reminiscing about the grand opening where Drew lent a hand.

The trio delves into the intricacies of running a successful coffee stand, navigating through the unique challenges and opportunities. With Drew's firsthand experience in helping during the grand opening, the discussion ventures into the behind-the-scenes chaos and the eventual triumph of a bustling event that exceeded expectations.

From the swift evolution of weather in Montana to the exponential growth of Coffee Republic, the conversation lays out the journey of creating a streamlined workflow within a cozy yet efficiently designed space. Marty shares the intricacies of setting up a coffee stand, drawing upon his experience from previous locations and highlighting the critical role of optimizing the workspace for maximum efficiency.

With insights into managing labor, financial planning, and the essence of setting realistic expectations, Marty offers a masterclass in the art of balancing ambition with practicality. The conversation unveils the meticulous planning that goes into creating a successful coffee business while maintaining the warmth of a family-oriented venture.

Join Aaron, Drew, and Martin as they unravel the secrets behind Coffee Republic's triumphs, offering an inspiring narrative filled with wisdom, camaraderie, and the aromatic essence of a well-brewed cup of coffee.

Minute by Minute:

0:00 Introduction and a lesson on Great Falls weather

4:03 How Drew helped with the Coffee Republic grand opening

6:04 The stress and the excitement of the grand opening

8:20 Bigger bar, better workflow

14:10 Go into the business with a certain set of expectations

15:05 You can frugal yourself to death

18:16 Martin’s first stand vs his new stand

Become a Coffee Expert!

Go here for some of our BEST content on opening your next Location, FOR FREE.

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This episode of The Coffee Experts Club, all about navigating deals and customer flow, brings together Aaron, Ben, and Drew in a festive mood as they delve into the intricacies of managing holiday promotions and customer traffic.

The conversation kicks off with the trio exchanging experiences of Christmas shopping woes and creative gifting tactics. Ben shares his strategy of printing out images of gifts when you can't afford them, while Drew recounts his experiences from Belize and their community's enthusiastic embrace of Christmas.

Drew, having initiated the deal days at Coffee De Los Mayas, walks through the rationale behind their current promotions. They discuss the nuances of controlling customer flow during deals, emphasizing the importance of setting limits and maintaining clarity on offers to avoid overwhelming the team or disappointing customers.

The discussion unfolds into the specifics of their ongoing promotions, including a limited edition Christmas-themed shirt with drink purchases and a buy one, get one deal targeted at specific drink sizes to ensure customer satisfaction while optimizing profit margins. They reflect on previous experiences, highlighting the importance of balancing customer expectations, team capacity, and product inventory during high-demand events.

Throughout the episode, the trio shares valuable insights garnered from their collective experiences in the coffee industry, weaving personal anecdotes and professional expertise into a comprehensive guide on navigating the holiday rush in coffee businesses.

0:00 Introduction and memories of past holidays

3:41 How to create growth patterns

6:41 The ability to control your traffic

8:12 5 Days of deals example

10:52 You have to limit it

14:24 The deals and thinking behind them

18:25 Offering hard goods

Become a Coffee Expert!

Go here for some of our BEST content on opening your next Location, FOR FREE.

Connect with The Coffee Experts Club!

Facebook:  https://www.facebook.com/thecoffeeexpertsclub 

Instagram: https://www.instagram.com/thecoffeeexpertsclub

Louise Pipat, créatrice de Boujou Coffee _ Transmettre sa passion, entreprendre et être heureuse ☕️ 

Directrice des ressources humaines durant la première partie de sa vie professionnelle, elle a toujours rêvé d’avoir sa propre boutique.

C’est ensuite un petit boulot en tant que Barista (alors qu’elle n’aimait même pas le café !) qui a tout changé …

Des réussites, des échecs, des doutes, mais surtout beaucoup de bonheur plus tard, elle est aujourd’hui heureuse propriétaire et gérante de Boujou Coffee à Marseille ☀️

Elle nous raconte dans cet épisode, par quelles étapes elle est passé durant cette aventure entrepreneuriale, et comment elle gère aujourd'hui, la multitude de fonctions qui en découlent.

Une personnalité pétillante, motivante et remplie de bonnes ondes ✨

Je vous souhaite une très belle écoute ! 🎧

Ressources :

• Comptes Instagram de Louise : @_life_rose
• Compte Instagram de Boujou : @boujou.coffee

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Entreprises / personnes citées : 

• Ben Mouture (torréfacteur) : @benmouture

Livres cités : 

- Le café c’est par sorcier, Sebastien Racineux et Chung-Leng Tran

♥ Coup de coeur cité, fromageries La Meulerie @lameulerie

D'ailleurs, un épisode complet est diposnible avec Driss, le fondateur : https://smartlink.ausha.co/le-podcast-aux-petits-oignons/duo-2-driss-azzoug-casser-les-codes-pour-creer-une-marque-qui-lui-ressemble

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Si vous avez aimé l'épisode ou que vous voulez soutenir le podcast, vous pouvez le conseiller autour de vous, lui laisser la note de votre choix et un petit commentaire sur la plateforme sur laquelle vous l’écoutez. 

C’est par ces petits gestes que vous pouvez m’aider à faire grandir ce podcast et ça compte beaucoup pour moi. 

Pour toutes questions, faire le plein d’astuces, ou pour suivre l’actualité de l’agence, c’est par ici :

• Linkedin : Sarah Correard
• Instagram : @agenceluna.rs
• Site : agenceluna.fr 

Welcome to another episode of The Coffee Experts Club with your hosts Aaron, Ben, and Drew. In this captivating episode, our hosts dive into the world of coffee in Belize, a tropical paradise that's fast becoming a hot spot for coffee enthusiasts. Join us as Aaron, Ben, and Drew explore the unique challenges and opportunities that coffee shop owners face in this vibrant tourist destination.

Our hosts discuss the innovative approach of creating coffee shops in Belize that cater to tourists looking for an authentic experience. Discover how Aaron, Ben, and Drew are designing these shops to deliver the perfect cup of coffee while embracing the local culture and ambiance.

Learn about the intricacies of importing coffee and other supplies in a place like Belize and the extended lead times they face, leading to interesting insights on inventory management and planning. Find out how they adapt to the distinct tourist seasons in Belize and how it affects their operations and sales.

The Coffee Experts Club podcast, hosted by Aaron, Ben, and Drew, brings you valuable insights into the world of coffee, from business strategies to the art of crafting the perfect cup. Join us for this eye-opening journey through the coffee culture of Belize and gain a fresh perspective on the industry.

Tune in now to uncover the secrets behind creating a successful coffee shop in a tropical paradise with Aaron, Ben, and Drew.

Minute by Minute:

0:00 Introduction - A Whole New World (or nation) of coffee

3:14 Some differences between coffee in the US and in Belize

5:41 Lead time on items in Belize

9:10 Working with on tourism and off tourism seasons

12:55 Partnering with other companies to drive business from tourism

18:32 The joys of Belize according to Drew Moody

20:23 A clean slate of 60 potential new baristas

Become a Coffee Expert!

Go here for some of our BEST content on opening your next Location, FOR FREE.

Connect with The Coffee Experts Club!

Facebook:  https://www.facebook.com/thecoffeeexpertsclub 

Instagram: https://www.instagram.com/thecoffeeexpertsclub

Paul and Jared talk with Five Lakes Coffee Torani rep Julia LeRay about the behind the scenes process of making the flavors you love that make our drinks so flavorful.

Welcome to another exciting episode of "The Coffee Experts Club," the place to be for coffee aficionados and entrepreneurs. In this episode, your hosts Ben, and Drew are joined by a special guest, Jarrett Gillam, the mastermind behind Swig Coffee Bar, a new local venture in Tri Cities, Washington.

Jarrett introduces himself and his journey into the coffee world, emphasizing his passion for crafting exceptional coffee and providing opportunities for the community. The hosts dive into a discussion about Swig Coffee Bar's grand opening, currently in its soft launch phase, and the unique challenges and opportunities it presents.

Discover the details of Swig Coffee Bar's grand opening, complete with exciting deals and surprises for its customers. From special offers to live DJs and familiar barista faces, it's a celebration worth joining. With prime location insights and community-focused offerings, Swig Coffee Bar is setting itself apart in the competitive coffee industry.

Jarrett shares his transition from being an employee at Roaster's Coffee to becoming the owner of Swig Coffee Bar, offering valuable insights into the challenges and highlights of this transformation. The episode delves into the importance of creating a distinct identity for the new coffee shop, including its local partnerships and unique menu offerings, creating a community-oriented, locally-focused brand that aims to fill the "hometown brand hole."

Whether you're a coffee connoisseur or an aspiring coffee entrepreneur, this episode provides valuable insights into the intricacies of coffee shop ownership and the journey of creating a unique coffee destination. Join "The Coffee Experts Club" for a caffeinated conversation that blends business acumen with a passion for great coffee.

Minute by Minute:

0:00 Introduction and Welcome Jerick Gillum

3:50 The challenge of moving from employee to owner

6:19 The customer response to switching brands + quality local product

10:05 Convincing the baristas to be all in with new ownership

12:42 Can conversation and salesmanship be trained?

14:06 Would Jerick recommend buying out a coffee shop…

16:24 Putting your own spin on the name of your drinks

18:33 The biggest victory in taking over an existing coffee shop

20:51 Supply Chain Issues

Become a Coffee Expert!

Go here for some of our BEST content on opening your next Location, FOR FREE.

Connect with The Coffee Experts Club!

Facebook:  https://www.facebook.com/thecoffeeexpertsclub 

Instagram: https://www.instagram.com/thecoffeeexpertsclub

In this episode of "The Coffee Experts Club," hosts Aaron, Ben, and Drew delve into the critical aspects of positioning for a successful grand opening. Join them as they share their experiences and insights from the recent grand opening of Coffee Republic in Great Falls, Montana.

They kick off the discussion with a recap of the exhilarating grand opening days, where Coffee Republic set a remarkable standard for first-time coffee shop launches in the area. Drew Moody, on-site for the grand opening, provides an inside look at the preparation, execution, and the enthusiastic response from customers.

The hosts then shift their focus to the positioning of team members during the high-stakes event. They highlight the importance of identifying individual strengths and skill sets among the baristas to ensure smooth operations during the grand opening. Drew shares how they strategically assigned roles and allowed baristas to showcase their talents, emphasizing the significance of excelling in customer-facing positions, especially at the window.

As they reflect on the success of the grand opening and the lessons learned, the hosts underscore the value of trial and error in training and empowering baristas to adapt and thrive in challenging situations. This episode offers valuable insights for coffee shop owners and enthusiasts looking to navigate the intricacies of grand openings, from team positioning to maximizing customer engagement.

Join "The Coffee Experts Club" for an engaging conversation that uncovers the secrets of creating a winning team and delivering a memorable coffee shop launch.

Minute by Minute:

0:00 Introduction + Coffee Republic update from Drew

4:29 How the new staff did

7:27 Identifying people and their skillsets

17:33 Drew’s top observations from the Coffee Republic grand opening

23:43 The “Free Day” strategy

26:03 Final words of wisdom

Become a Coffee Expert!

Go here for some of our BEST content on opening your next Location, FOR FREE.

Connect with The Coffee Experts Club!

Facebook:  https://www.facebook.com/thecoffeeexpertsclub 

Instagram: https://www.instagram.com/thecoffeeexpertsclub

Like Coffee?  If so, you need to give the new Dapper Owl Coffee Pub & Bakery a chance.  Its only been open for a short time, but has already made an impact in the community with their amazing coffee drinks, delicious food... and beer!  They really do have something for everyone.

Dapper Owl Coffee Pub & Bakery
2412 E Main St
Murfreesboro, TN 37127
615-624-7491

Ernesto Garcia is the owner and creator of El Puerquito Hard Agua Frescas. He stopped by the shop to discuss his origin story at the Del Mar Fair, our collaboration that is coming out this Saturday, October 21st at his brick and mortar location in Miramar, and just life and how to stay dedicated and go all in. Enjoy! 

Need Caffeine & GREEN? 

3072 El Cajon Blvd, CA 92104 

www.caffeineandgreenroasting.com

@caffeine_and_green 

Today on The Coffee Experts Club Podcast we are talking about a very important subject: COST OF GOODS SOLD! This is a strategic concept that can help your shop stay profitable even when growth declines. Listen in for some good insight into the minds of The Coffee Experts and learn some more about how you could even take advantage of their experience and expertise at your own shop!

Minute by Minute:

0:00 Introduction 

0:48 Drew Moody went to Heaven

6:48 Deals for independent coffee owners

12:48 Be smarter with what you’re paying for

14:54 Understand the trends of your shop

Become a Coffee Expert!

Go here for some of our BEST content on opening your next Location, FOR FREE.

Connect with The Coffee Experts Club!

Facebook:  https://www.facebook.com/thecoffeeexpertsclub 

Instagram: https://www.instagram.com/thecoffeeexpertsclub

Finding qualified workers continues to be a challenge for all businesses, but the founders of a fast-growing franchise believe they have come up with the perfect solution. Founders of Bitty & Beau’s Coffee, Amy & Ben Wright employ people with disabilities at their coffee shops and share how they are building their business with workers from this untapped demographic, and how other businesses can do the same.