#cro

Jay McMullan is a CRO who started his sales career at an industrial supply company and observed what was happening in the technology sector and said - I want in on that.
For those who wonder how to make the transition from one sector to another, this is a conversation not to be missed.

In this episode, Jay discusses:

• How he transitioned from the industrial shop floor to a tech company
• How he demonstrated his skills to overcome lack of Tech experience
• As a member of the executive committee, how the CRO contributes to company strategy

David has held leadership roles at companies such as Amdocs, Ericsson and others. He truly enjoys sales, relationship building and serving as a trusted advisor to his clients.

Enjoy the show? Review us on iTunes- thanks!

Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

Jay McMullan is a CRO who started his sales career at an industrial supply company and observed what was happening in the technology sector and said - I want in on that.
For those who wonder how to make the transition from one sector to another, this is a conversation not to be missed.

In this episode, Jay discusses:

• How he transitioned from the industrial shop floor to a tech company
• How he demonstrated his skills to overcome lack of Tech experience
• As a member of the executive committee, how the CRO contributes to company strategy

David has held leadership roles at companies such as Amdocs, Ericsson and others. He truly enjoys sales, relationship building and serving as a trusted advisor to his clients.

Enjoy the show? Review us on iTunes- thanks!

Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

David Parkhurst is the Chief Customer Officer (CCO) and Managing Partner for Omni Interactions. Additional roles he has served as includes Chief Revenue Officer (CRO) and Chief Growth Officer.

David discusses:

• The differences between CCO, CGO and CRO
• Moving from VP to C Level and the shift in revenue responsibilities
• When a deal falls apart at zero hour & lessons learned

David has held leadership roles at ServiceSource, Skykes Enterprises and Alpine Access focusing on customer care solutions. This has given David insight into economic cycles and client business conditions in a fresh angle.
And we share our love of cold calling!

Enjoy the show? Review us on iTunes- thanks!

Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

David Parkhurst is the Chief Customer Officer (CCO) and Managing Partner for Omni Interactions. Additional roles he has served as includes Chief Revenue Officer (CRO) and Chief Growth Officer.

David discusses:

• The differences between CCO, CGO and CRO
• Moving from VP to C Level and the shift in revenue responsibilities
• When a deal falls apart at zero hour & lessons learned

David has held leadership roles at ServiceSource, Skykes Enterprises and Alpine Access focusing on customer care solutions. This has given David insight into economic cycles and client business conditions in a fresh angle.
And we share our love of cold calling!

Enjoy the show? Review us on iTunes- thanks!

Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

The Price of Business | On October 14, 2013, Brian Carr, Chief Revenue Officer of Appcelerator was interviewed about how his role is all about delighting the customer and making sure the organization delivers a customer experience that is valued. Brian talked about how his sales, marketing and customer service team had to rethink their collaborative efforts in order to deliver a seamless, meaningful experience to the company’s customers. He also talked about how he had to tear down organizational silos, knock down barriers to delighting the customer, and realign all the functions outward to the buyers’ journey. Please share with us your comments, feedback and guests you would like to hear us interview!