customer-service

This story was originally published on HackerNoon at: https://hackernoon.com/leveraging-loyalty-can-businesses-digitize-customer-retention.
Customer retention is a core component for all ambitious businesses, but can loyalty be digitized to great effect?
Check more stories related to finance at: https://hackernoon.com/c/finance. You can also check exclusive content about #customer-retention, #customer-loyalty, #business, #customer-service, #customer-experience, #customer-engagement, #data-analytics, #brand-loyalty, and more.

This story was written by: @dmytrospilka. Learn more about this writer by checking @dmytrospilka's about page, and for more stories, please visit hackernoon.com.

Customer retention is a core component for all ambitious businesses, but can loyalty be digitized to great effect?

This story was originally published on HackerNoon at: https://hackernoon.com/11-customer-support-response-templates-that-will-improve-your-email-management-m6u33ys.
Canned responses help you deliver quick responses while communicating with customers. Here are the most common canned responses that every support rep may need.
Check more stories related to society at: https://hackernoon.com/c/society. You can also check exclusive content about #customer-service, #customer-support, #customer-experience, #customer-success, #customer-satisfaction, #customer-engagement, #customer-support-services, #email-marketing, and more.

This story was written by: @vineet18del. Learn more about this writer by checking @vineet18del's about page, and for more stories, please visit hackernoon.com.

Canned responses are the predetermined replies to common questions mainly used to save time and cater to more customer queries in a given time. They are personalized messages where the support agent uses his/her wit, intelligence, and creativity to share a quality draft that facilitates better communication. These messages have elements that allow the customer support staff to convey to the customer quickly that they are heard and will get a satisfactory solution. The best Customer Support Response Response Templates you can start using today are the best canned response examples.

This story was originally published on HackerNoon at: https://hackernoon.com/8-ways-you-can-use-whatsapp-to-improve-customer-service.
Check out how brands can leverage WhatsApp for customer service and improve customer communication through WhatsApp Business API.
Check more stories related to society at: https://hackernoon.com/c/society. You can also check exclusive content about #customer-service, #whatsapp, #business, #business-strategy, #whatsapp-automation, #good-company, #automation, #customer-experience, #hackernoon-es, and more.

This story was written by: @WotNot. Learn more about this writer by checking @WotNot's about page, and for more stories, please visit hackernoon.com.

WhatsApp has evolved from just an instant messaging app for family and friends into a business app for businesses to connect with customers. WhatsApp chatbots help their business grow and also because it helps them get closer to customers and reach out to them on a platform of the customer’s choice. WhatsApp has an open rate of 98% of businesses using chatbot chatbots. Using WhatsApp is not as straightforward for brands as you may think. Read on some of the best ways you can use WhatsApp for customer service and set on the path to success.