Feed Forward Inspires Quality Performance
People are less familiar with, feedforward which inspires quality performance. That’s because there really isn't any point pointing out to people what they're really bad at, because they probably already know. The brilliant thing about feedforward is that people at the receiving end of feedforward see aspects of their performance that they are less good at - start becoming better! This is because people feel good and are not trying to undo what they are not good at. In pursuit of excellence Two themes emerge - excellence and empathy. Feedforward is a totally different way of talking about performance.