great boss

In this episode of The Elevate Media podcast, host Chris Anderson speaks with Joe Mull, a professional speaker and author of the book "The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results." 

They discuss the correlation between Joe's experience in drama and musical theater and his current work in teaching leaders how to create a more humane employee experience. 

Joe explains the concept of "employee" as a portmanteau of "employer loyalty" and "humanity" and how this term encapsulates the commitment employers must make to create a more fulfilling work experience for their employees. He also shares insights on the three key areas employers must win to create devoted employees: ideal job, meaningful work, and a great boss.

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Our episode guest is Deb Boelkes, Founder at Business World Rising. Deb is on a tear, transforming the business world into one you'll love and never want to leave.

Five things you’ll learn from this episode:

1. The value of creating the best workplace, striving to have a WOW brand that customers love, and wouldn't ever want to buy from somebody else.
2. Building a workplace culture where you enjoy getting up every day, where work is not work, and you're thrilled to be there every minute.
3. Take your mindset to the next level, love what you do, and inspire everybody else around you to be the best they can be.
4. How you can spread your WOW factor, energy, and enthusiasm around you and make it extremely CONTAGIOUS to the point where people around you pick up the positive vibes you're bringing.
5. The possibility of creating a workplace where the best and most talented people line up to get in. A workplace where every time top talent comes into your company, they say WOW!

Quotables

• “The satisfaction of your employees directly correlates with the satisfaction of your customers." — @Deb_Boelkes
• "Aim to have a wow brand that customers love and wouldn't ever want to buy from somebody else." — @Deb_Boelkes
• "When you love what you're doing, you're a great person to be around. You are enjoyable to be around." — @Deb_Boelkes
• "When you've got folks who are not happy with their job, believe me, how they're feeling is going to be pervasive and will affect how they interact with customers." — @Deb_Boelkes

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About Deb Boelkes

Deb Boelkes is the award-winning author of "The WOW Factor Workplace: How to Create a Best Place to Work Culture" and "Heartfelt Leadership: How to Capture the Top Spot and Keep on Soaring." Deb is not just a role model heartfelt leader; she’s the ultimate authority on creating the best places to work, with 25+ years in Fortune 150 technology firms, leading superstar sales, marketing, and professional services teams. As an entrepreneur, she has accelerated advancement for women to senior leadership. As an author and keynote speaker, Deb has delighted and inspired over 1,000 audiences across North America and beyond. 

Guest’s contact info and resources:

• @Deb_Boelkes on Twitter: https://twitter.com/deb_boelkes
• Deb Boelkes on LinkedIn: https://www.linkedin.com/in/debboelkes/
• Company website: https://www.businessworldrising.com/about
• Deb’s books:
  • The WOW Factor Workplace: How to Create a Best Place to Work Culture 
  • Heartfelt Leadership: How to Capture the Top Spot and Keep on Soaring 

Sponsored by:

• On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is

Support the show

• On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
• On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Rene' Boer, a leadership and communications expert who has helped more than 50 companies overcome common leadership and management challenges, shares insights from his new book “How To Be A Great Boss.” which he coauthored with Gino Wickman. Learn how you can apply the key principals from this book to get the most from your team, and dramatically improve communication and accountability throughout your organization.

Listen and subscribe on Apple Podcasts, Spotify, Google Podcasts, and Stitcher.

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About Business Owners Radio:

Business Owners Radio is a podcast that brings you insights, inspiration, and actionable advice from successful entrepreneurs and business experts. Hosted by Shye Gilad and Craig Moen, our show aims to help you grow your business and achieve your goals. Join us every week for new episodes packed with valuable tips and resources.

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