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https://robin.expert

https://ofcloud.it

Cybersikkerhed er en af virksomheders største digitale udfordringer. Cyberangrebene bliver mere sofistikerede, udgør en trussel mod virksomheders omdømme og kan koste dyrt. Hvordan ser cybertruslen ud, og hvad kan virksomheder gøre for at beskytte deres IT-systemer? Det har vi til denne udgave af ”A Coffee With…” talt med Frank Holmgrün, Senior Underwriter inden for Cyber ved HDI om: Hvordan kortlægger og reducerer man sine risici? Hvilke muligheder har man for at forsikre sig mod cybertruslen?

Neste imperdível episódio de PodCafé exploramos o universo do ITIL e discutimos um pouco dos desafios mitológicos de um gestor de TI tentando colocar “as práticas” em prática. Embarque conosco na excelente companhia de nosso convidado Valtomir Santos, o Kid da HDI Brasil que encarou o desafio e mitou neste cast.

https://podcafeti.com.br/

PodCafé da TI é um podcast da ACSoftware seu parceiro ManageEngine no Brasil.
https://www.acsoftware.com.br/manageengine

PodCafé da TI é um podcast da ACSoftware seu parceiro ManageEngine no Brasil.
https://www.acsoftware.com.br/manageengine

Web: https://podcafe.com.br/

Instagram: https://www.instagram.com/acsoftwarebr/
Linkedin: https://www.linkedin.com/company/acsoftware
Twitter: https://twitter.com/acsoftwarebr
YouTube: https://www.youtube.com/c/PODCAFEdaTI

Fruition Partners founder Marc Talluto joins the podcast to share his invaluable experience and advice around entrepreneurship, leadership and service management. Marc began his career in consulting at both Accenture and Deloitte and eventually broke away to start Fruition which specializes in ITSM and Cloud Service Management, specifically ServiceNow, as a Value Added Re-seller (VAR). As founder and CEO, Marc was instrumental in building Fruition's partnership network and its culture, leading to the sale of the firm in 2015. 

Challenges for CIO's and IT Leaders Addressed in this Podcast:
1) Building a successful culture within your organization that is unique to you. 
2) How to find pockets of opportunity within service management and beyond.
3) Shifts in the ITSM space and what you can do to be on the front lines of that change.

To learn more about Astound, visit: https://astound.ai/

IT veteran Tony North is the Support Manager @ Sinclair and the president of the Seattle HDI Chapter. Tony stops by for a chat with our host, Dan Turchin, to discuss building great customer support experiences, how to hire the very best people for your team, the top ITSM tools shaping the customer experience today and how to best measure and scale these tools. For those interested in the future of support and ITSM, Tony shares his thoughts around decentralization, reporting, & robotics, describing how these trends are disrupting the industry.

Challenges for CIO's, IT Leaders, and Support Managers Addressed in this Podcast:
1) How should a support manager screen for cultural fit in hiring?
2) What can you do to keep support agents engaged?
3) How do you give the support team more visibility within the organization?
4) What are the best metrics for measuring the value of technology for internal customers?

To learn more about Astound, visit: https://astound.ai/