insidesales

Com seu DNA de luxo e exclusividade, a Carmen Steffens se tornou uma das grifes mais conceituadas do Hemisfério Sul e uma referência no mundo da moda. Batizada com o nome da mãe do economista Mario Spaniol nasceu na cidade de Franca, interior de São Paulo, em 1993 e, hoje, conta com 560 lojas em 19 países.

Eleita a melhor franquia de moda do Brasil em 2006 pela Fundação Getúlio Vargas, premiação publicada pela revista “Pequenas Empresas & Grandes Negócios”, o grupo Couroquímica/Carmen Steffens é líder no mercado nacional e construiu ao longo dos anos uma brilhante reputação no mercado global, como resultado de um trabalho bem feito, produtos com qualidade e design inigualável e um modelo de negócios altamente rentável.

Sobre o que falaremos hoje?

No episódio de hoje, Romualdo convida Thales Mendes para um bate-papo riquíssimo sobre a Carmen Steffens e como o Bitrix24 ajudou a impulsionar negócios na loja!

Participantes do Episódio:

• Romualdo Silva — CEO CRMThink
• Thales Mendes – Head de Inside Sales na Carmen Steffens

Recognition that shows value more than the promotion itself.
Managing a team of North American SDRs from the UK
Learning how to let go lets you have more control
What could you do to position yourself for the next role as an SDR
Accelerate out of your current role.

The Crow's Nest is a special place in Costa Rica where sincere and intimate conversations happen with attendees. We want to create the same moments away from Costa Rica and this is one of those episodes 

What to do when transitioning your role
Navigating the interview process
Recruiters are the gatekeeper 
Shrinking the delta between idea and action
Why you don't need to SEO Amazon when you write a book.

Evolve or die. That is the lesson in this episode. There is no need to be an influencer, be a sales evangelist. Join us as Will Aitken jumps in and shares his journey from salesperson to sales evangelist. We dive into: 

The new role in sales is a sales evangelist
Using TikTok to leverage
The transition from full-time sales to an evangelist
"You don't have to wait for the promotion"

An amazing conversation to start of Season 3 with Lori Dunn. So good we let her take over to ask us more questions. 

Overcoming the "We are ok right now"
Messaging the old tech to sell new tech
The hardest part of building from scratch in sales
Pricing in the early stages
The right questions to ask your CEO at a start-up
Shifting from Founder-led sales
Identifying the metrics in the early stage

The demo environment and demo experience are broken. And so is the interview and job hiring process. Adam Jay shares amazing insights on both of these and other topics including:

What makes a bad a demo?
Why you should only offer a POC
Why you shouldn't pay for a POC
Recruiting requirements for VP of Sales
What are the questions candidates should ask a VP of Sales
The value of "Tell me more"

Brooke started in sales and worked her way up to enablement. She's now running enablement for over 100 reps, both inbound and outbound. She shares amazing and tactical thoughts on enablement at scale, enablement in the remote world, and more including:

Building a hybrid training model that works in a remote/ hybrid world
Inbound and Outbound Comp
How many SDRs are needed to justify an inbound team?
Proper Manager to SDR Ratio 
Why it's important to teach your team real business acumen.
How long should an SDR be in the role before going to the next role
The difference between a Manager, Team Lead and a Jr. Team Lead
What does the first Enablement leader focus on at an early stage company?

Thomas is an active SVP of Sales. He stays in the trenches and has built amazing sales teams and he believes in the full cycle rep. Check out his advice on this episode

What it takes to be a full-cycle sales rep.
What prospecting "smarter" really means.
Even execs have to stay in the trenches
Achieve Your Goals by Helping others achieve theirs
Why you are better at your job when you have a side hustle
Why it matters to have internal and external training 
What makes branding and social so important the higher your title

Luigi's first sales job at 17 was selling $7,000 high-end suits. And he fell in love with sales while working in a call center. His journey is unique and now he's partnering with Tony J. Hughes helping other organizations grow their revenue.

Realtime feedback = Growth Mindset
How to coach rapport building
How my mom and Mary Kay affected my sales career
The tactics of retail clothing sales you can use today.
The challenges of sales training and enablement in 2022
What's broken in the current sales models

Humility, Vulnerability, and Curiosity
If you have to tell people how great you are then you aren't that good.
The power of going first as a leader.
It's ok to not know every answer, it's not ok to do nothing about it.
Teaching the TED framework - Tell Explain Describe
Selling only causes resistance, just ask questions

Everything looks pretty good up until the middle of the quarter, but then it all evaporates. Deals slip and fail to close. What are the root causes and how do you solve it? Tony J. Hughes joins us in a Surf and Sales Bonfire session to give you all the answers.

The biggest differentiation is based on the experience of your buyer
The Middle is where deals go to die
It's not about closing, its is about opening
3 Reasons A Deal Pushes and Dies
What Leaders Should Manage Specifically
What Leaders Should Coach Their Teams on Better

Jonathon has spent his life and career living in various parts of the world and building businesses that help grow through practical product-led growth. He shares amazing insights and some actionable steps folks can use in growing their ability to do better demos.

A demo is a product story
Demos are an intimate moment

Daniel understands how marketing ops and sales have more in common than most people think. He shares his knowledge with us on a variety of topics

How soon should you hire marketing ops in your organization?
Where do I find a marketing ops person?
Key components of defining marketing ops. 
Where should the CRO come from, Sales or Marketing?
Does and don'ts giving VP Sales and Marketing Ops
The big don't, "the blame game"
What a good relationship between Marketing Ops and Sales should be
Understanding the purpose of different social media
Ppl who aren’t standing out are not branding themselves very well

Justin is a sales savant who can explain the complex in simple ways. He shared some amazing insights that all Sales Leaders need to know about building their revenue organization for 2022

When hiring, how do you find grit? What do "good communication skills" really mean?
How to win the Recruiting War for 2022
6 levels of genius
As a rep, what should I look for in a sales leader?
The buyers who buy are the hardest to get to.
Talking to someone over digital is not always making progress.

After a few successful exits, Andy has no desire to slow down. He shares some amazing insights on growing your company from early stage to exit, including:

Steve shares his personal journey through addiction to business leader. He shares amazing insights on all levels including: