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The classic management advice is: Don’t take it personally. Be professional. But it’s important to acknowledge your feelings and work through them—for yourself and with your team.

In this episode, three HBR leaders join managers drawn from the Women at Work audience to share their experiences losing team members. They discuss how to manage your emotions in the moment and how to look for learnings that will help you move forward. They also offer ideas for how to share the news with your boss and the rest of your team.

Key episode topics include: leadership, managing people, gender, employee retention, staff transitions, staffing, managing emotions, difficult conversations.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· Listen to the original Women at Work episode: Dealing with the Feels After an Employee Quits (October 2021)

· Find more episodes of Women at Work.

· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.

Not a single life was lost, and Shackleton’s leadership has become one of the most famous case studies of all time.

In this episode, Harvard Business School professor and historian Nancy Koehn analyzes Shackleton’s leadership during those two fateful years that he and his men struggled to survive.

She explains how Shackleton carefully assembled a team capable of weathering a crisis and the important role empathy played in his day-to-day leadership. Koehn also shares the survival lessons that Shackleton learned from weak leaders he encountered early in his own career.

Key episode topics include: leadership, crisis management, motivating people, managing people.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· Listen to the original HBR IdeaCast episode: Real Leaders: Ernest Shackleton Leads a Harrowing Expedition (2020)

· Find more episodes of HBR IdeaCast

· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org

View the Show Notes Page for This Episode

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Marty Makary is a surgeon, public policy researcher, and author of the New York times best-sellers Unaccountable and The Price We Pay. In this episode, Marty dives deep into the topic of patient safety. He describes the risk of medical errors that patients face when they walk into the hospital and how those errors take place, and he highlights what amounts to an epidemic of medical mistakes. He explains how the culture of patient safety has advanced in recent decades, the specific improvements driven by a patient safety movement, and what’s holding back further progress. The second half of this episode discusses the high-profile case of RaDonda Vaught, a nurse at Vanderbilt Hospital convicted of negligent homicide after she mistakenly gave a patient the wrong medication in 2017. He discusses the fallout from this case and how it has in some ways unraveled decades of progress in patient safety. Furthermore, Marty provides insights in how to advocate for a loved one in the hospital, details the changes needed to meaningfully reduce the death rate from medical errors, and provides a hopeful vision for future improvements to patient safety.

We discuss:

• Brief history of patient safety, preventable medical mistakes, and catalysts for major changes to patient safety protocols [0:12];
• Advancements in patient safety and the dramatic reduction in central line infections [14:55];
• A surgical safety checklist—a major milestone in patient safety [23:03];
• A tragic case stimulates a culture of speaking up about concerns among surgical teams [25:19];
• Studies showing the ubiquitous nature of medical mistakes leading to patient death [29:42];
• The medical mistake of over-prescribing of opioids [33:48];
• Other types of errors—electronic medical records, nosocomial infections, and more [35:43];
• Importance of honesty from physicians and what really drives malpractice claims [40:26];
• A high-profile medical mistake case involving nurse RaDonda Vaught [47:31];
• Investigations leading to the arrest of RaDonda Vaught [59:48];
• Vaught’s trial—a charge of “negligent homicide” [1:05:16];
• A guilty charge and an outpouring of support for Vaught [1:12:09];
• Concerns from the nursing profession over the RaDonda Vaught conviction [1:18:09];
• How to advocate for a friend or family member in the hospital [1:20:22];
• Changes needed for meaningful reduction in the death rate from medical errors [1:26:42];
• Blind spots in our current national funding mechanism and the need for more research into patient safety [1:31:42];
• Parting thoughts—where do we go from here? [1:35:48];
• More.

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In the post-Trump era, some red states have moved aggressively to rebuke the Biden administration at the local level and signal to voters what a Republican-led country might look like.

In Texas, immigration is a key battleground. Today, we speak to Hunter Schuler, a member of the National Guards, about why Gov. Greg Abbott has sent him and thousands of other security officers to the U.S.-Mexico border.

Guest: Lulu Garcia-Navarro, a Times Opinion podcast host; and J. David Goodman, the Houston bureau chief for The New York Times. 

Want more from The Daily? For one big idea on the news each week from our team, subscribe to our newsletter. 

Background reading: 

• Operation Lone Star is an expensive and unusual effort to reinforce border security. But after a year, there is little to show for it.
• Soldiers sent to patrol the border have complained of difficulties and a seemingly rudderless mission.

For more information on today’s episode, visit nytimes.com/thedaily. Transcripts of each episode will be made available by the next workday. 

0:00:00 - Opening

0:12:18 - "Guidelines for the Leader and Commander", General Bruce Clarke

2:15:49 - Get a routine. How to stay on THE PATH.

2:58:55 - Closing Gratitude.

 

0:00:00 - Opening

0:11:05 - Bernard Montgomery on Morale on the battlefield.

1:57:27 - Final Thoughts and Take-aways.

2:09:03 - What is THE PATH?  And how to stay on it.

2:30:32 - Closing Gratitude.

0:00:00 - Opening

0:12:08 - Psychology Of The Fighting Man Pt. 2

2:17:09 - Final Thoughts and Take-aways.

2:28:18 - How to stay on THE PATH: Support.

2:58:37 - Closing Gratitude.

0:00:00 - Opening

0:07:28 - "Excursion To Hell", by Vince Bramley

2:04:40 - Final thoughts and Take-aways.

2:22:14 - Support, Cool Onnit, JockoStore stuff, with Jocko White Tea and Psychological Warfare (on iTunes). Extreme Ownership (book), The Discipline Equals Freedom Field Manual. Origin Brand, Origin Jiu Jitsu Immersion Camp.  Origin Brand. Extreme Ownership Muster 004 in San Diego. 

2:52:01 - Closing Gratitude.

 

0:00:00 - Opening

0:14:22 - "Serve to Lead: The British Army's Anthology on Leadership"

2:15:08 - Recap, Lessons, and the Take-Away.

2:16:39 - Support, Cool Onnit, JockoStore stuff, with Jocko White Tea and Psychological Warfare (on iTunes). Extreme Ownership (book), The Discipline Equals Freedom Field Manual, and The Muster 003. 

2:41:01 - Closing Gratitude.

0:00:00 - Opening 

0:09:35 - "Battle Studies", a work by Ardand Du Picq. Discipline, preparedness, stress.  Comparisons with Ancient Battle tactics. 

2:09:21 - Closing and Final Take-aways.

2:15:50 - Support, Workout stuff. Cool Onnit, Amazon, JockoStore stuff, with Jocko White Tea and Psychological Warfare (on iTunes). Extreme Ownership (book) and The Muster002 

2:51:09 - Closing Gratitude.

It was a cold, dark night on the field of battle – and one man had the perfect plan to strike back at the enemy.

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