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operational excellence
Explore "operational excellence" with insightful episodes like "Scott Davis & Rob Wertheimer - Lessons from the Industrial Titans - [Invest Like the Best, EP.324]", "The 6 things I would have told my younger self before opening up my first gym...Tactics & Theory | Ep 80" and "314. What Does a C.E.O. Actually Do?" from podcasts like ""Invest Like the Best with Patrick O'Shaughnessy", "The Game w/ Alex Hormozi" and "Freakonomics Radio"" and more!
Episodes (3)
The 6 things I would have told my younger self before opening up my first gym...Tactics & Theory | Ep 80
"You're probably not as good as you think you are." Today, Alex (@AlexHormozi) shares the things he wishes he had known before opening his first gym. He emphasizes the importance of prioritizing the customer experience and hiring an operator, and also provides tactical advice on pricing and scheduling.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.
Timestamps:
(1:43) - Limit classes, set prices, open sessions when full.
(5:19) - Focus on customer experience, not just marketing and sales.
(11:38) - Hire detail-oriented operator to manage growth infrastructure.
Follow Alex Hormozi’s Socials:
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314. What Does a C.E.O. Actually Do?
They're paid a fortune — but for what, exactly? What makes a good C.E.O. — and how can you even tell? Is "leadership science" a real thing — or just airport-bookstore mumbo jumbo? We put these questions to Mark Zuckerberg, Richard Branson, Indra Nooyi, Satya Nadella, Jack Welch, Ray Dalio, Carol Bartz, David Rubenstein, and Ellen Pao. (Part 1 of a special series, "The Secret Life of C.E.O.'s.")