organizational development

“I thought I was coaching by prescribing solutions.”
-Kacy Wickenhauser

Have you ever felt pulled into the drama weeds with your clients - the stakeholders who rely on you as an HR or Talent professional?   Me too:)     In today’s episode, my guest shares how she has been able to shift from a prescriber of advice to a coach-like HR leader and the impact that has had.

My guest is Kacy Wickenhauser. Kacy is the Chief HR Officer at Wolverine Power Cooperative, serves as a member of the executive team setting the strategic priorities of the organization, and is responsible for oversight of multiple business divisions including HR, safety, accounting and finance, IT, and administration. 

Kacy's journey with Wolverine began in 2019 when she joined as the Director of Human Resources. Prior to her tenure at Wolverine, she spent a decade at an electric cooperative in Illinois where she held the position of Director of HR for seven years before transitioning into the role of VP of Utility Services. 

She holds a bachelor's degree in psychology, a master's degree in business administration, and is a certified Senior Professional in HR. In 2022, she expanded her skill set by becoming a certified professional coach, enabling her to guide employees at all levels in their career, leadership, and personal development.

In this episode of Talent Management Truths, you’ll discover:

• How working in the staffing industry is a great HR career jump-off point
• The positive impact created by adding intensive coaching skills to your foundational HR Leadership skill set
• A powerful example of acknowledgement in action

Links

• Kacy Wickenhauser on Linkedin: https://www.linkedin.com/in/kacywickenhauser/
• On Instagram: @coach_kacy
• Website: www.coachwithkacy.com

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

“We tell ourselves the story that strategy is Big!  Complex!  Hard! Time-consuming!”
-Lisa Mitchell

Do you ever just give in to a client’s demands because you don’t want to be seen as “pushing back?”

Today’s episode is a solo one about your STRATEGIC VALUE as a Talent, HR or L&D professional.  And it’s about what gets in our way of being strategic.

I’d love to hear YOUR challenges with stakeholders who like to prescribe the solutions they want you to implement.  And if you’d like some help with your Talent Management or L&D strategy, please reach out.   You can send  me an email at lisa@greenappleconsulting.ca, or a message via Linkedin. 

In this episode of Talent Management Truths, you’ll discover:

• A great way to shift into strategic thinking and partnering, using what you already know
• The story we tell ourselves when avoiding strategic work
• A real example of a leader who resisted the urge to be an order taker in the name of customer service

Enjoy!

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

“More often that not, talent acquisition is tucked into HR as a function that everyone has to tolerate vs. a strategic arm of the organization.”
-Liza Voticky

Without the right people in the right place at the right time, your organization cannot meet its objectives.   Today’s guest approaches the discipline of Talent Acquisition as a strategic and essential function vs. a necessary evil that should be done as cheaply as possible.

My guest is Liza Voticky. Liza began her career in Toronto, Canada as a Staffing Specialist for a temporary staffing service.  She successfully developed through various roles in staffing, national sales, operations, communications, and senior management.  Liza continued to grow her career through leadership roles in Recruitment Process Outsourcing, supporting teams in the USA and Canada.  After 5 years as an RPO provider, Liza kicked off her corporate leadership work with Coca-Cola Enterprises. At Coca-Cola, she built a recruiting team from the ground up, implementing a total transformation of the hiring processes across Canada.  Promoted to Vice President of TA, North America based in Atlanta, Liza was responsible for multiple re-organizations as the company transformed its North American business model.

After nine successful years with the Coca-Cola Organization, she moved to Miami, FL. where she joined Royal Caribbean Cruise Lines as the Head of Global Talent Acquisition, Shipboard & Shoreside.  During her time with RCCL, Liza was responsible for completely transforming and optimizing the global recruiting process for approximately 25,000 hires annually from 120 different countries. This included leading Talent Marketing, Talent Attraction Operations, and candidate experience.

Today, Liza is the CEO and Founding Partner of MXA Talent Solutions, an organization built to help companies review, assess and strategize for the Future of Hiring.  “I’ve left the corporate space to better live my passion for changing tactical, basic recruiting functions into strategic partners aligned with business growth objectives.”

In this episode of Talent Management Truths, you’ll discover:

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

In this episode, Bob’nJoyce riff on ways to build resilience in the midst of significant workplace disruption. This includes everything from a major organizational overhaul to the sudden departure of a popular leader. The question is what practical steps can leaders and HR/OD practitioners do to ground employees and maintain business focus. Disruptive change paralyses an organization and its employees. The typical reaction is to avoid risk, hunker down, and keep concerns to yourself. Bob’nJoyce offer practical ideas that helps people and teams get unstuck by providing “islands of sanity,” where safe conversations promotes resilience and a sense of normal. Managing the chaos, without doubt, is one of the most critical roles that HR/OD people play so… Come on in. Grab a snack. Welcome!

In this episode, Bob and Joyce take on the discomfort, sometimes embarrassment, of learning something new. There is a period where we often go backwards, stumble and fall when learning something new. The expectation of most people is that once the learning process begins, improvement quickly follows. When it doesn't go this way, disappointment and resignation often follows. As coaches, OD and HR practitioners, the question is, what do we do to encourage experimentation and failure as a normal part of the learning process? How do we level set this expectation with bosses who are impatient to see progress? We offer principles of learning that help answer these questions. Come on in. Grab a snack. Welcome!

In this episode, Bob’nJoyce speak to the importance and challenge of third-party facilitation. As HR/OD practitioners, we are often called upon to facilitate open and productive conversations between two parties. This is an important and often underappreciated role that we play. In this episode, you will get: What it looks like when done well The perils of not getting it right Skills necessary to be good at it Why this is one of the most courageous roles HR/OD plays Come on in. Grab a snack. Welcome.

In this episode, Bob’nJoyce rift on creating a healthy work culture in a world where cynicism about institutions has become the norm. Many workers today are tired, bored, and disillusioned. Given this current reality, what can leaders and HR/OD practitioners to turn the ship around? Bob’nJoyce would offer those cosmetic solutions like flexible hours, ping pong tables, and pizza parties are nice but are not the answer. They discuss the roots of cynicism and then offer ideas and actions to consider. Here are some ideas they offer: Name what is happening correctly to understand the nuances behind the cynicism. Ask, "Is the current cynicism episodic (one time event/impact) or is chronic and pervasive?" The answer to this question will inform what to and what not to do. Ask employees the question, ‘What would create positive energy for your daily work.” You can also ask what is creating negative energy in your daily work. Resist the urge to act to “fix it” in a parental way. Involve employees to co-create solutions. Come on in. Grab a snack. Welcome!

In this episode, Bob’nJoyce share OD principles that foster true collaborative workplaces where dignity and meaning prevail. They highlight an approach, STS (Socio Technical Systems), a collaborative change process introduced by Bernard Mohr some 30 years ago at a new Hannaford warehouse. A team of people doing the work (receivers, packers, selectors) partnered with leadership to transform their workplace with impressive results. As OD practitioners, we strive to foster workplaces that create a sustaining competitive advantage and positive work culture. In today’s podcast, Bob’nJoyce rift on the valuable lessons they’ve learned about leading workplace transformations that stick. These lessons may inform what leaders can do post pandemic to transform their workplaces. Come on in. Grab a snack. Welcome!

“Are we learning as fast as the business is changing?”
- Ken Finneran

Do you see yourself as a MULTIPLIER?  As a Talent leader, you should.  Consider the impact your work has on all the people in your organization.  It’s why I produce this podcast week in and week out - to provide you with learning and inspiration so that you can be the best multiplier possible - lifting people up and helping them live into their potential!    Today’s guest gussies up the term a little and shares with us his view of all people in an organization being “force multipliers” without whom major growth and achievements simply would not happen.

My guest is Ken Finneran, who is VP of HR at eMed Digital Healthcare, a leading digital healthtech company on a mission to democratize healthcare. 

Ken is a strategic HR and talent executive, thought leader, and community builder. Prior to joining eMed, he served as VP, Global HR at Kaseya and Chief Human Resources Officer (CHRO) at National Beverage Corp. (Nasdaq: FIZZ), driving their respective hyper-growth talent & HR strategies as both organizations developed into multi-billion dollar enterprises (400%+ growth at each company).  He is also a proud father of two and champion for the HR function.   

In this episode of Talent Management Truths, you’ll discover:

• A philosophy around how HR must deliver at the pace of business
• An example of rapidly adjusting to big changes in your team size
• Insights into the importance of people as a force multiplier in an organization that has experienced 500% growth

Links

• Ken Finneran on Linkedin: https://www.linkedin.com/in/ken-finneran/

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

In this episode, Bob’nJoyce share ideas on facilitating powerful conversations when differences exist in the room (BTW, differences always exist). As OD practitioners, we are all familiar with the setting of norms for teams to engage in respectful, bold dialogue. Today, Joyce reaches into her treasure trove of practical guidelines to facilitate real and productive conversations. While these ideas can be used in the context of DEI conversations, they apply universally to any topic or situation. These guidelines are effective at helping: • A new team hit the ground running. • A cross functional group working on a thorny problem. • A group that comes together from diverse cultures and/or countries. • A team where there are strong conflicting beliefs or opinions. So come on in. Grab a snack. Welcome!

“There’s something really magical about the building of something .”

- Susan Ways

Have you ever been drawn to a high-risk opportunity because you loved the idea of getting to pioneer something completely new?  I know I have - and so has today’s guest!  Together we discuss her experience of working for several start-ups, some of which didn’t end up surviving long-term.  We also dig into ways to build a culture of transparency.

My guest is Susan Ways.  Susan is the Head of HR, Administration and Compliance at Nobel Pharma where she focuses on continuous improvement and organizational excellence. She is also a blogger, author, podcaster and speaker focused on teaching people to embrace their authentic self and understanding how to weave that into their life to show up as their best self. 

After experiencing the death of her husband, Susan became interested in the concept of resilience and hope as necessary components for all aspects of life. She is compelled by the belief that when we are self-aware, we can extract the lessons from our life experiences and use them to guide ourselves and inspire others. 

Susan holds a bachelor of science in psychology and a Masters of Arts in Organizational Communications both from Bowie State University.  She is also a Certified Life/Executive Coach with expertise in utilizing a holistic coaching method that shows people how to lead more fulfilled lives both in all facets of their lives. Along with her full-time HR position, Susan hosts a podcast - Tendrils of Grief to help others navigate the confusing journey of grief. 

In this episode of Talent Management Truths, you’ll discover:

• The benefits of taking higher-risk, high-reward jobs with start-ups where there is no guarantee the company will ultimately be viable 
• Ideas for building a culture of transparency
• An example of how to leverage a flexible Paid Time Off policy for engagement

Links

• Susan Ways on Linkedin: https://Linkedin.com/in/susanways
• Instagram - @sueways
• Twitter @inspiredsusan
• F

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

“Given Talent Leaders are stuck in the sticky organizational middle, EVERYONE is a stakeholder.”

- Lisa Mitchell

How can we make the buy-in part of the process EASIER and more ELEGANT?    

Today’s episode is a solo one.  The need for stakeholder buy-in is constant for all Talent leaders.   Yet there are common pitfalls and mistakes made that make some initiatives more difficult or worse, fail.  That’s why I decided it was time to talk about the challenges and how to avoid them, and give you some questions you can take away to think about that will help you be more successful at getting buy-in.

I’d love to hear YOUR thoughts on getting stakeholder buy-in.  Seriously!   How do you do this?  What trips you up sometimes?    Send me an email at lisa@greenappleconsulting.ca, or a message via Linkedin.   

In this episode of Talent Management Truths, you’ll discover:

Some key challenges with getting buy-in

• Questions to ask yourself to help you work through a situation with a stakeholder who has resisted buying into a solution you have proposed:
  • What is NOT within your control?
  • What IS within your control?  
  • If you couldn’t fail and there was no fear of the response you might get, what new approach would you try?
• Mistakes Talent Leaders make when trying to get buy-in - and how to avoid these

Enjoy!

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

In this episode, Bob’nJoyce, explore leadership expectations through the lenses of their people. Joyce shares from a paper she recently wrote on what people want and expect from their boss. These are universal and timeless truths that serves as a litmus test for leadership effectiveness. In the spirit of the new year and renewal, we challenge you to rate yourself, and commit to one area to improve upon. Come on in. Grab a snack. Welcome!

In the spirit of the new year, Bob’nJoyce share a process that creates rigorous accountability for top leaders. This is based on a process that Joyce created with a senior team to set intentions for organizational and personal wellness and success. It takes courage for a senior team to take a stand for what they are willing to be measured by and measure their peers by. Are you ready to take this challenge in 2024? It’s a new year and a good time to reevaluate the qualities expected of you and your team. In this podcast, you will get simple instructions on how to make this happen. Happy New Year! Get out there and make some ‘good trouble’ in 2024. Com on in. Grab a healthy snack. Welcome!

“A company doesn’t have to be employee-owned to give your employees a voice.”

- Kristi Spindler

Do you like ESOPs?  Most people do.  Wondering if it’s small alien species on a planet in the Star Wars universe?  Nope.  ESOP stands for Employee Stock Ownership Plan, and it’s an acronym used frequently by wholly employee-owned companies.  In today’s episode, my guest shares what she loves about working in HR in an ESOP environment.  We also spend some time in the latter part of the episode talking about advocating for support for women in the workforce, from parental leaves to daycare subsidies.  

My guest is Kristi Spindler. Kristi Spindler, Human Resources Director at Dakota Supply Group, has nearly 20 years of HR experience leading HR teams focused on company growth and engagement. Kristi lives with her husband and two daughters in Fargo, ND. Kristi received her bachelor’s degree from The College of St. Scholastica in Duluth, MN and has a Master’s degree in Organizational Management from Concordia University in St. Paul, MN. Kristi is a current board president of BIO Girls, Prairie Business’ 2021 Top 25 Women in Business, was an All-American collegiate soccer player and now spends time coaching and cheering her girls on in sports.

In this episode of Talent Management Truths, you’ll discover:

• The advantages of doing HR in an employee-owned business with an  ESOP (Employee Stock Ownership Plan) and ideas for what you can do if you don’t work in an employee-owned business
• Thoughts on the importance of people leaders on team engagement
• Why advocating for women in the workforce is important and ideas on how to do this

Links

• Kristi Spindler on Linkedin: https://www.linkedin.com/in/kristi-spindler-6807215/ 

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

“There’s an increasing need for organizations to focus on developing people-centred programs that focus on the values and culture of the organization.”
- Lisseth Zouhbi

What does people-centred describe to you? How do you actually make your HR and Talent programs even more people-centred?  Today’s guest shares her philosophy on this, as well as some practical examples of how she is putting it into action.

My guest is Lisseth Zouhbi. As the Chief Human Resources Officer at Child Care Resource Center, Lisseth Zouhbi brings a wealth of knowledge and expertise to her role with over 20 years of experience in Human Resources. Lisseth has demonstrated a proven track record of success in developing and implementing HR strategies that align with the company’s objectives and goals. Joining CCRC in 2022, Lisseth manages talent acquisition, Total Rewards including payroll, organizational and performance management, recognition programs, compliance, training and organizational development, workplace policy, DEI and employee relations for over 1,000 employees. 

Her passion for HR began early in her career, where she gained hands-on experience in all aspects of HR, predominantly in the hospitality industry. Prior to joining CCRC, Lisseth was the Global Vice President of Human Resources at Oakwood Hospitality and oversaw the global HR operations for properties in Asia, Europe and the U.S. Her global HR experience started with Rosewood Hotel Group where she held the position of Sr. Corporate Director of HR for Americas and Europe.  

Lisseth holds a Bachelor of Arts degree in International Business Management from California State University, Fullerton. She also holds several human resources certificates including her most recent completion of the CHRO certification through the Wharton University. Lisseth is an active member in local HR associations and is currently a member of the DEI Council for the National Human Resources Association Los Angeles. 

In this episode of Talent Management Truths, you’ll discover:

• A sense of what is both similar and different for HR between profit and non-profit organizations

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

“If you democratize the transformation so that there can be true ownership amongst every leader and every person…it will be more successful than if you outsource it to one team.”
-Suzanne Knight

What does transformation mean to you when it comes to organizations?  Do you ever wonder if maybe there are some transformational “secrets” you haven’t uncovered yet?   In today’s episode, my guest and I break down various examples of transformation that I know you’ll find illuminating.

My guest is Suzanne Knight. Suzanne is a global transformer, having worked with ~40 companies in 12 countries as a consultant (Deloitte) and Retail / CPG executive (Walmart Canada and Philip Morris International). Some of her most awesome projects were redesigning the structure and ways of working of a Canadian CPG company to relentless centre customer experience, building and launching a $450M air-rail link transit system, moving a Canadian airport authority from ‘command and control’ to ‘customer-centric’ culture, leading agile and digital transformation for a major Canadian retailer, and creating the talent strategy for a new industry in Saudi Arabia, merging 5 companies in 6 countries across the Caribbean and Bermuda.

In her most recent role as the Vice President of Transformation Services at Walmart Canada, Suzanne’s team delivered top priority initiatives under the company’s $3.5B strategy. Portfolio included: digital/automation/AI, process redesign, operating model change, business agility, change management, technology enablement and adoption, and project/program delivery.

Suzanne is a Certified Facilitator (MindGym) and popular speaker and workshop leader known for her authenticity and stories from the trenches of transformation.In 2023, she was selected for The Peak's Emerging Leaders List, recognizing Canadians under age 40 who are making a notable impact in their field, as well as The DMZ’s Women of the Year recognizing top female leaders in Technology.  Suzanne holds an MBA in Finance and Strategy from the Schulich School of Business and an MA in Industrial/Organizational Psychology from the University of Guelph. 

In thi

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

Stay Connected

JOIN our free, value-added Community of Peers and Learning!

Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks

Share the Show

Like what you’ve heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions:

• Launch Apple's Podcast app on your iPhone or iPad.
• Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art.
• On the podcast page, tap the Reviews tab.
• Tap Write a Review at the bottom of this page.

Follow me

LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/

Instagram: @greenappleconsulting

Facebook: https://www.facebook.com/greenappleconsulting.ca

In this episode, Bob’nJoyce challenge the tendency to walk on eggshells when celebrating holiday traditions in the workplace. Too often, people and organization tamp down celebrating a holiday tradition to not offend. In the name of fairness, companies put restrictions on holiday celebrations that stifles inclusiveness and learning. We encourage companies to let er rip and allow employees to openly celebrate their traditions. All of that being said, we struggled with the discomfort of this topic and indeed found ourselves walking on eggshells. Come join us as we lean into our discomfort. Come on in. Grab a snack. Welcome!

“HR is the cone of silence…you take the weight of a lot of people’s emotions.”

“When you are in a space in your own life, when things are piling up, as an HR professional who is perceived to have all the answers, where can  you go?”
-Leanne Schultz

Have you had to deal with grief or personal crisis  while still working and while people are still looking to you for support with their own tough situations?   Today’s guest and I discuss how she is navigating her mom’s terminal illness while still supporting the employees depending on her.  

My guest is Leanne Schultz. Leanne Schultz, CPHR, has worked in Human Resources for over 10 years in the K-12 education industry. She is currently the Director of Human Resources at West Point Grey Academy, an independent school located in Vancouver BC.

An avid believer in connection and sharing perspectives, Leanne spends a great deal of her time listening and asking questions. Gaining an understanding of the culture helps her to shape the systems and strategies in schools that allow education staff to be their best to help kids do their best.

Leanne and her family split their time between Vancouver and Vancouver Island.

In this episode of Talent Management Truths, you’ll discover:

• Thoughts around how to take care of yourself so that you can support others
• The power of sharing what is really going on in your life - at work
• How important it is to skip the “suck it up buttercup” mentality and learn how to actively grieve

Links

• Leanne Schultz on Linkedin: www.linkedin.com/in/leanne-schultz-cphr-58217877
• Book: Grief One Day at a TIme: 365 Meditations to Help You Heal After Loss by Alan Wolfelt

Imagine!   

What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done.

The Talent Trust for intact HR and Talent teams is the program you need!

Book a FREE no-obligation conversation with me HERE. :)

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In this episode, Bob’nJoyce make the case for rituals in a world in flux and disarray. Rituals helps us find meaning, comfort, and continuity whether it be a holiday tradition or troubled times. Rituals ground us (the cranberry ice) helping to pave the way forward. The tricky part rituals is to: Let go of what’s not working or no longer relevant, Keep what’s valued (the cranberry ice), Make new ritual, and Consciously choose which rituals to keep, discard, or create. Speaking of rituals - Come on in. Grab your cranberry ice. Welcome!